clean, quiet, nice pool, welcoming staff

its clean and the breakfast is awesome.

very friendly & helpful, facility very clean and updated, breakfast service top rate, well-lit parking area and

parking was tight.

the breakfast every morning was very good

salt water pool was an interesting experience

pool was very small and narrow

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and

i enjoyed the gym, the breakfast was great, and the suite was perfect

pool was lacking towels for guests, but fresh from the dryer to my hands was nice

room was located next to the employee lounge, across from the laundry and next to the ice machine

uncontrolled kids from dance competition loud and disrespectful

was very clean, lobby was bright and welcoming, beds were very comfortable and breakfast was so delicious and

that you could hear ever door slam closed adults and kids running in the hallways

parking was really accessible and easy to use.

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

we were there for 9 days and used the kitchen area in the room to cook some meals

kitchen. bbq grill

clean, pet friendly

free laundry room, good breakfast every morning nice hospitality

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

on site laundry was a plus

the rooms were big. and i liked the free laundry facility.

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

large, very nice, quiet room. easy parking and decent breakfast.

i didn't see the pool but the room was beautiful. front desk staff was very friendly.

property did not have any of the amenities listed, there was no working swimming pool, elevator, bar or restaurant

the parking lot is super huge and there's plenty of room to go and exercise our dog

parking was horrible because there were 2 different events going on.

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

17 minutes she was back up to the room with police where there was no music playing and the kids were in bedroom

pool was small. lacked a hot tub.

the fact i wasn't made aware of the pet fee was disappointing and a bit of a shock.

had a fire christmas day on the third floor we had to evacuate for two hours in my fireplace did not work they

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

letting us know about bar hours in the hotel or where the gym and pool were when we check in

were so many kids there every time i went to get one of thw fresh baked cookies they were gone

the room was comfy and my kids settled in just fine

complaint is noise from the kids in hall

pool and jacuzzi

gym was

the lobby and bar were nicely laid out

plenty of parking as well

i had a feeling of dread the second i laid eyes on the building and it's rundown parking lot

they say they have room service, but don t count on it, i was told several different times there was nobody

loved the bar area

ordering room service

had to ask about the gym and made me wonder what other services were available that i wasn't told about

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

don't like the fact i had to pay to do my laundry

paying for laundry

it was so clean, absolutely beautiful. breakfast was amazing!

kitchen staff were rude to other guests, both mornings

amount of chlorine in the pool seemed excessive, really stated to irritate my daughters skin.

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

the pillows, and the pool was cold

this whole trip was centered around taking the kids swimming

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

that they have a kitchen

and the wifi was not the best

the hotel did not have a guest laundry.

the only holiday inn express i have been to that has no laundry machines

parking was not the best. there was a snowstorm which made parking even more scarce.

breakfast exceeded out

good room, refrigerator included, excellent kitchen staff, goof front desk staff

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was not available. very disappointing.

pool area needed another cleaning and restrooms needed more paper

limited parking

restaurant hours. breakfast buffet ($15 a person) is equivalent to hampton inn free breakfast.

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

gym had strong smell of rubber & chlorine.. making it a little more difficult to work out

breakfast was fantastic! many many options. lots of hot options as well, very balanced

was great, kitchen area was clean, room was awesome

swimming pool could have been warmer, but that s it.

breakfast laundry room bed was comfortable

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

free wifi

to go downstairs for the bedding for the pull out couch and towels because there was no staff for room service

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

it had everything on site . a restaurant a bar and starbucks.

to the pool couldn't enjoy it kids without supervision jumping in the pool

with that in mind, there were only 3 sets of towels, and 1 small bar of soap provided

s great that you have a gym that s open 24 hours

pool was closed due to covid but i definitely understand that

ordered thru room service was excellent

pool and hot tub area but i wished it was open until 2am

was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they

the pool area was wild.

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

they redid the parking lot and had to park at a gas station next door

spacious room, ample breakfast choice, nice location. gym is small but serves the purpose.

comfortable bed. large room. lots of parking.

clean and good breakfast

clean facility, decent gym, good breakfast

noisy in our room by pool at night, rooms need updating, pop prices

easier access to parking lot

it had an outdoor pool, a microwave and refrigerator in the room. and also a let out sofa bed.

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

the facility was new and clean, room size was nice, loved the sofa and table, kitchen, everything was nice

pool* breakfast - (no biscuits & gravy or potatoes)- crowded lobby/breakfast in morning- ( quest

tile floor at entry and the sink in the small kitchen were not clean

no guest laundry. heater didna ? ? t keep consistent temperature.

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

partnership with local leisure centre allowed me free access and the free hotel shuttle bus was available at

i have kids so we all know they touch everything so i needed a safe n clean place for my kids to enjoy

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

gander restaurant and the bar attendant, is a must

beds were okay, parking is free

location, parking, clean

were not allowed to sit in the nearly empty bar area to watch an nfl playoff game, while attending the

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

had to wait a few minutes to get to and/or from the pool as no stairwell accessed the lower level where the

we were late for breakfast but the kind gentleman allowed us to get some bits for us and the kids

the breakfast in bags really were great especially traveling with kids

everything was clean from the rooms to the pool area

few restaurants on the property which was nice for convenience, with the five steakhouse offering room service

property, very clean, multiple restaurants on site, nice pool and hot tub area for a quick

wish there was a bar for a cocktail open later

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before

we would have loved an outside pool.

laundry room and dryer vent hadn t been cleaned in awhile

made the rooms and pool look bigger than they actually were

instead of 1 kitchen we had 2 , and the best was having 2 bathrooms for our stay

was only one waffle iron at the continental breakfast, but everyone was so patient, that you really didn't notice

the pool was closed. the decor was outdated no room cleaning during stay

breakfast is plentiful and a good variety

was not available but that happened they did have a consolation by offering a voucher to a local gym

and out side hotel saturday aug 28, no relief from yelling and doors and loud music in the front parking lot

chlorine in the pool area was so strong, that it started making my eyes burn and making my children cough

pool was great

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

the shower and the fact you have a kitchen

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

the breakfast area is clean and the food is good

it had a kitchen

we were forced to stay in a single bed for 3 adults and two kids

- exterior: when snow and ice is exdpected salt the parking lot

very clean establishment and the breakfast was covid friendly

location, breakfast, parking, staff, cleanliness

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

clean and good breakfast

one for me and one for the kids

i didn t use the indoor pool but i did look at it and it was very clean

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

one for me and one for the kids

room was nice, pool was open late

there was not even a laundry bag in the

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

clean, quiet and the pool was clean and you need reservation to get into the pool...so safe

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

pool was awesome

heat tub and swimming pool and laundry

the kids liked the pool area

i liked that there were a lot of parking options

catching 2 nails in my tire in the parking lot

the swimming pool area was somewhat dimly lit. not a big deal, just something i noticed.

location,swimming pool

absolutely had nothing no heated pool my kids stayed for 15min if that , food wasn't complimentary but expensive

there is sufficient parking

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

no microwave in room and pool was cold

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

clean! close! comfortable! everything open! pool! breakfast!

whatever laundry detergent they used my body didn't like. not there fault

breakfast was just fine.

not enough parking space

really no fault of theirs the parking lot was roped off at places because of renavations to the property to make

were awful, staff was not helpful, it was not really handicap accessible water cooler in gym was empty

we had a hard time getting correct change for laundry.

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

pool was closed. kids very disappointed

the on site laundry was convenient.

breakfast and laundry facilities

the room spotless, bed comfortable (i even had dreams), grab and go breakfast was nice, and there was zero

this place is pet friendly, so there were dogs barking like crazy in the other rooms and lots of feces on the

breakfast egg bowls

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

comfy beds, quiet, excellent breakfast.

the breakfast, and the coffee available 24 hours

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very clean had a very nice pool workout area

easy parking

we were looking forward to swimming but the pool was too cold.

the people were great!! it was extremely quiet at nighttime. breakfast was very good.

updates weren't completed in my room, the dirty laundry basket stayed in the hallway day and night, loud fridge

rooms were spacious, and i had easy access to the pool and gym had i decided to use them (i did not)

were still charged full room price without the pool access

the new beds were extremely comfortable. spacious room. nice pool.

wifi was great

charge on laundry.

kids enjoyed the pool

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

i couldn’t get a refund my kids were upset

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

that breakfast wasn't included and the pool wasn't open.

wifi was not connecting

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

parking was a little far from the entrance and there weren't many food options close by.

too many kids without adults at the pool so i could not even swim and the tvs are outdated

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

i understand covid restrictions but don t advertise breakfast or fitness room unless it is actually available

spa didn't work

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

parking fees.

parking space is not fantastic, not the widest bathroom sink, water pressure is adequate, internet

nice clean room, free parking, and breakfast.

breakfast wasn't served early but it didn't effect my stay.

great desk service & very nice room plus the complimentary breakfast was cool

staff very friendly and helpful. good location. nice fitness center. convenient parking. quiet.

location was perfect . didnt get breakfast only cause i had my own food..

laundry room was a bit outdated and had no change machine so i had to travel too several places to

no free weights in fitness area and only 2-3 machines worked

the room smelled of pets.the walls had patches and halls were trash filled. just terrible!!!

wifi is not working

parking lot was safe

parking lots were full or closed for work and no arrangements were made for overflow parking

indoor pool and breakfast

the room was laid out well with the kitchen and closet space was more than adequate

the looks of it and had a indoor pool

i was told a shuttle would pick me up from the airport

i thought it was the laundry room

the dryer was broken in the laundry room and no offer was made to refund my money

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

the room could have vacuumed found dirt in corners. plumbing problems toilet/kitchen sink

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

parking was not great the pool was not open and the website didn t reflect this the breakfast

hot tub and pool cold.

didn’t eat breakfast but the hotel was comfortable and clean i would most definitely

wifi is fast the keep-fit room and pool are free for the guest it's a pity that i have no time to teste the

room was clean & neat, towels were soft, laundry did an excellent job.

laundry machines didn t work properly. staff was unable to help.

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

i don t think they have laundry

convenient location, lots of parking and breakfast buffet.

were lots of kids and could hear them running and jumping in the room above us

the only complaint i have is that the pool was freezing lol

professional bed very comfortable i slept like a baby grateful for a quality healthy continental breakfast

kids were disappointed

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

it was loud the whole night both days kids knocking on the door the staff was rude

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

rooms were clean, perfect for couples and kids

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

were people actually living there, had their laundry outside drying

the laundry room was on the second floor

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was so helpful and being able to cook food and not always eat out was a huge

free use of laundry, great sheets, spacious room.

loved the facilities offered the spacious laundry room large exercise room we used the master suite plenty of

facility- great people- really appreciated the free laundry

i did my laundry for no cost and the breakfast was great

the layout and decor. i didn't use it but the indoor pool was open

couple kids parties who were all over and running through the halls.

we ended up just getting 1 bar from a nice housekeeper

the lower level access to the parking lot from the room. excellent

didn't like that fact that the kids was running around all day in the hallways especially at night

there was no continental breakfast

as the hotel was off the chain at 12:30am & the valet for the restaurant had taken up all the parking for the

the jacuzzi was nice; took forever to fill up but nice; a lot of parking

parking right in front of the door. staff was nice... fridge and microwave in room..

no wifi, dirty bathrooms, weed smell all over.

maybe a little more variety on the continental breakfast but it was still good!!

blaring parking lot lights shined in room all night

shannon who worked at the front desk was awesome and breakfast was good too

kids loud at the pool

just missed breakfast, i wish hotels served breakfast a little later

the front desk did replaced it with a clean one, price for what we got ,carpet in halls dirty and laundry baskets

nice big rooms with fully equipped kitchen, including a full-size fridge

they allow trucks to park and idle all night in their parking lot

spacious room with a full working kitchen and fridge

ac/heat, well stocked kitchenette, bed was very comfortable, patio off the breakfast area to pool area very

thing to do different is add a second dryer to guest laundry area on second floor and add a guest laundry area

there was also a nice guest laundry area available

but, during our wait for a new room, found laundry on site

i love the laundry self-service facilities: you can do your own laundry for only $2.5 a batch!

large room, wifi good, breakfast good

the late night laundry area being used as we were in104 directly across from room.

parking was a little tight when everyone was in for the night

keep up good work wit clorine clean pool hate to go to hotel an pool foggy dirty

great breakfast and staff very friendly

the kids loved the pool too

pool and workout was well cared for and easy to use

pool could have been warmer. just a degree or two.

very clean, great snack bar and pool.very courteous staff.

bigger pool/breakfast free with room/better view out of the windows

due to covid no gym and food

it was nice and clean and had a laundry area to wash clothes at.

free laundry room, nice big gym

friendly staff kitchenette laundry facility

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

free laundry. quiet and safe feeling environment

the pool was cold

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that

too many kids playing in pool and parking lot. they were loud and made my stay less pleasant.

no room service available

the pool could've been bigger but overall it was nice .

the room was over the laundry...it was burning like hell!!!!

parking was a little weird and minimal.

the breakfast, the room was very clean, parking was easy and so was check in

free parking

i didn't eat breakfast