a room at the very back end of the property by the laundry

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

the pool wasn't open yet. i couldn't open my window. my room got a little stuffy

no microwave in room and pool was cold

loved the properties room and pool area they were very safe when it came to the covid

parking lot is good.

convenient suburban location, cleanliness, pleasant updated rooms, pet-friendly, and quiet.

the fitness center - excellent and well-equipped gym.

heat tub and swimming pool and laundry

gym had three items of equipment

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

the food & pool were a plus

catching 2 nails in my tire in the parking lot

i don't like the kitchen or the furniture or tv size

the shower and the fact you have a kitchen

it had a kitchen

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

breakfast wasn t good

laundry room and dryer vent hadn t been cleaned in awhile

outdoor pool was closed, but at the time of our booking, it was never mentioned.

liked having the kitchen facilities--very pleasantly surprised to find my dishes had been done when

family and i were very disappointed to find that the pool was closed and had been closed since 2020

the wifi has some problem, and i could not access the wifi whole night during i stay.

pool was great

pool was clean and just a tad too cool for me but the kids loved it

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

pool was clean and just a tad too cool for me but the kids loved it

the hotel was quiet at night - no kids running halls, etc

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

plenty of parking and quiet hotel. friendly and helpful staff at reception.

close location to my conference. close parking. clean room. very friendly, helpful staff.

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

i came across dice and alot of rose petals

rooms, lots of parking and lots of places for collaborative sessions in the courtyard

the bar closes to early

some equipment in the gym was broken and didn't use the pool as it was too

the pool was perfect, the rooms where super clean

well maintained grounds and ample parking. comfortable king size bed

however, it would be great if there were a few more vegetarian options for breakfast

clean facility, decent gym, good breakfast

the greeting at the front desk, breakfast,the room all excellent

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

pool was clean, room was clean, and i got the lowest rate i have ever had at a holiday inn, even

hard to access wifi.

no parking !!

no room service. restaurant closed most of the day. $75 pet fee

was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they

room service no housekeeping no pool and no discount for the loss of all amenities doesn't seem

pool was closed due to covid but i definitely understand that

all the kids running up and down the hallway early in the morning. the bathroom was tiny!!!

the laundry room was filled with flies

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was on the second floor

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

were people actually living there, had their laundry outside drying

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

all the kids from some travel league running in the halls, knocking on doors (saying

many screaming kids running around, very loud

parking right in front of the door. staff was nice... fridge and microwave in room..

shabby room lack of amenities, hand towels, etc poor breakfast options

there was no continental breakfast

t tell us about the breakfast and didn t tell us wifi password and money was stolen from our room by a house

two threadbare washcloths and two towels for a reservation for three adults and two children under three

wish there was a bar for a cocktail open later

the property was extremely beautiful the pool was so cute for the kids to enjoy.

pool area could be larger

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

property, very clean, multiple restaurants on site, nice pool and hot tub area for a quick

there was not even a laundry bag in the

clean, quiet and the pool was clean and you need reservation to get into the pool...so safe

pool was small but perfect for the kids

pool was awesome

gym equipment poor. breakfast limited.

had good food, was open for breakfast buffet and also alla carte

the pool was very small and even though the hot tub was at temperature, the jets didn?t work

attached restaurant served a very good dinner and breakfast buffet

a lot of kids running around and making noise. no adult supervision.

- exceptional customer service - spacious and immaculate room - excellent value breakfast we look forward to

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

the outside looked a little sketchy with several cargo containers in the parking lot but once inside it was

the room was outstanding, staff was wonderful, and the free breakfast was great too

how cold the pool room could get. the elevators are cold.

clean and had a great breakfast

when i examined the room it was also clean and provided a full kitchen

the looks of it and had a indoor pool

i didn t like the fact the pool room and a bad feces odor that was very potent and very foul smelling

breakfast was poor due to covid, bathroom did not have soap, shampoo

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

in the pool said it could get to 85 but it wasn't warm

breakfast food was very meager with no hot food or fresh fruit except apples

good sized rooms, great gym, friendly staff and a nice pool.

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

only ate the fruit because i got down 15 minutes before breakfast was ending

specific for the pool/ hot tub

wifi is fast the keep-fit room and pool are free for the guest it's a pity that i have no time to

didn’t eat breakfast but the hotel was comfortable and clean i would most definitely

laundry room was a bit outdated and had no change machine so i had to travel too several places to

it was clean and the pool was open i recommended 2nd and 3rd floor only

and respectful and pleasant just to be around the staff go out of their way to make sure there is breakfast in

friendly staff, great location, easy access, good beds, clean rooms, good breakfast choices.

nice, safe area. clean hotel. hot breakfast.

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

did not make provided breakfast as had late night/early morning pick-up at airport so slept in

i don t think they have laundry

no gym or laundry

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

laundry machines didn t work properly. staff was unable to help.

unable to connect to wifi on our floor

and the kids loved the pool

everyone and everything was great. pool unfortunately was closes

staff was very friendly and helpful. the kids had a blast in the pool.

kids were disappointed

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

kitchen area

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

i found flower petals on the floor between the bed and the wall

this whole trip was centered around taking the kids swimming

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

breakfast was an 7 out of 10 and the location was good.

kitchen

the cleanliness and the kitchen. i was able to cook instead of getting take out.

location, breakfast, parking, staff, cleanliness

location, breakfast, parking, staff, cleanliness

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

the staff and the fact that you have affordable laundry service. and good breakfast

we had dirty laundry and in vacuumed carpet in our first room

the pool was great

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

i didn t use the indoor pool but i did look at it and it was very clean

room was nice, pool was open late

the swimming pool was too cold should have a heating pool

only one bar of soap in bath to start. we easily got another for the stay however.

don't like the fact i had to pay to do my laundry

paying for laundry

didn t like the fact the wifi didn t work, or the fact my bathroom door was so hard to close and then when

it was very clean, loved the size of kitchen in room.

good shower (excellent water pressure), nice work area with a good desk chair, and adequate gym

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

bed very comfortable. the gym equipment was really nice quality.

pool was closed due to covid

room is clean, spacious courteous front desk warm indoor pool.

we had a hard time getting correct change for laundry.

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

laundry facilities were nice to have but the water came out hot when we selected cold

value for money: the rooms are clean, modern, spacious, and quiet, with the added bonus of free parking

whatever laundry detergent they used my body didn't like. not there fault

breakfast was good for those who can eat everything. wifi was good.

would have liked hours for breakfast start time and end time an hour later on the weekend.

were awful, staff was not helpful, it was not really handicap accessible water cooler in gym was empty

great parking area

kids running around at all hours even called the front desk

the security guard at night does an amazing job keeping kids quiet

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

the security guard at night does an amazing job keeping kids quiet

pool area could use some greenery

and maybe the fact that we had to pay an extra charge to have wifi in our room

they say they have room service, but don t count on it, i was told several different times there was nobody

ordering room service

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

letting us know about bar hours in the hotel or where the gym and pool were when we check in

went to take the kids to the pool only to find no hot tub

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

the room was comfy and my kids settled in just fine

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

i love the size of the room, the kitchenette with refrigerator and stove (cannot remember if there was a

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

it was super clean, basket ball court,& the pool

no dish liquid or paper towel in the kitchen or ice bucket

free parking available in the premises, ambient relaxing lobby's atmosphere

the fitness center light is turnoff automatically during running.

i didn't see the pool but the room was beautiful. front desk staff was very friendly.

it was good but not various and i loved 24hr fitness center.

breakfast was outstanding and they had good coffee

the wifi was cutting in and out. i didn't use the business center so i can't really rate that.

wifi didn't work to well

parking, staff at first, bed was to hard

though it was not their fault...the grass from the trees litterd the parking lot.

available amenities like the gym and the free breakfast everyday

tv wasn t working. problems with the wifi. shower was dirty. breakfast was dry, old and soggy

pool hours til 2am????

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

that the pool wasn't open

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

wifi was not available the entire stay, the manager was nonchalant about both remote issue and wifi

loud hotel guests making a racket at night music in bar friday night was ridiculously loud

charge on laundry.

staff was quite nice, great breakfast, free internet in the room and quiet and it was just a very, very nice

of empty rooms but people (partiers and multiple kids) put right next to me

location, room size, free parking

your door, the fact the first room we were in was not fully cleaned and people outside in the parking lot

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

rooms were clean, perfect for couples and kids

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

only one soap bar at sink. should have two soap bars - one for sink and one for shower.

when i book the room it didn't say that everything was close, the pool,gym,restaurant,starbucks.

couple kids parties who were all over and running through the halls.

didn't like that fact that the kids was running around all day in the hallways especially at night

too many kids by my room and they were noisy at times but the noise didn't last long.

kids had to walk throught the dark courtyard during winter, slight inconvenience

the elevator is extremely dangerous four kids and anyone safety

loved that the laundry room process didn t cost an arm and a leg

loud inside and in the parking lot after midnight out of coffee at 8 a.m. in breakfast room

we loved the halloween decorations. the breakfast was great. the hot tub was nice and hot

parking- enough parking spots near front door, light walking

breakfast was yummy!

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

the rooms were big. and i liked the free laundry facility.

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

on site laundry was a plus

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very clean. the breakfast was the best

cable and breakfast

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

location free parking

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

very clean environment, good friendly staffs, and good quality breakfast.

the staff the gym

pool and room

breakfast and laundry facilities

the on site laundry was convenient.

kitchen sink was clogged

the staff were friendly and welcoming. breakfast was deliciously and beautifully packaged .

we were told that you were pet friendly but were not told about the additional fee

free laundry. quiet and safe feeling environment

it was nice and clean and had a laundry area to wash clothes at.

the price the quiet location.free laundry and gym.

free laundry room, nice big gym

oh, and did i mention free laundry

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

right next to us being way louder then we were not to mention a bunch of bums barbecuing in the parking lot

swimming pool could have been warmer, but that s it.

that being said, like many guests, we were there for the area dance competition so it the pool area was very

the pool was cold and there wasn't a hot tub.

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

loved the kitchen!

good location. free breakfast. free parking. helpful staff.

the lady who took care of breakfast during the week was especially helpful and

pool area needed another cleaning and restrooms needed more paper

the room was over the laundry...it was burning like hell!!!!

there was a pool and hot tub that we enjoyed

the living room kitchen area

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

need secure wifi

the room service and the nice showers

the pool could've been bigger but overall it was nice .

were put in a room above the gym

ended up coming early into the city, called ahead, they let us do an early check in with no charge

the ceiling in the pool/jacuzzi room

laundry and made 2 attempts to dry the cloth and they were still wet

big rooms. clean and big laundry room.

restaurant and laundry and coffee bar.

fitness room, laundry and breakfast area

full house only one elevator ran low on food due to so many guests nice to have laundry on site

love the place. free breakfast and laundry. worry free hotel.

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

loves breakfast and the fact their was laundry available .. kindness of staff as well .

breakfast and access to free laundry services

the floors are nasty and sticky like the carpet and kitchen floors do not get cleaned ever

no laundry

laundry facilities

busy intersection makes it a little tough to navigate getting in and out of the parking lot

it's a great hotel everything was excellent the stuff, the room the breakfast

location and free breakfast

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

they worked with us on early check in we really appreciated it

the mini kitchen in the room was really awesome. ud83dude0aud83dude0a

easy to find location, plenty of lighted parking

room was located next to the employee lounge, across from the laundry and next to the ice machine

the breakfast starts too late.

my kids loved being able to swim in the morning, and go back until 11pm

breakfast was great

wifi did not work on my phone

staff is friendly, good gym and clean rooms

the free wifi worked well and i was able to complete all my work using it

breakfast was amazing

beds, indoor pool, warm cookies at arrival, large selection and warm options for breakfast

wifi

pool was very small and narrow

salt water pool was an interesting experience

very nice hotel but the pool was very small and no hot tub.

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and

add more gluten free options at breakfast

restaurants and bar closed

room service was fast and the food was tasty

the bar you

soft bed what i didnt like was the kids in the jacuzzi and how dirty the water was i feel like kids are not

many kids that were straight out of the pool running around and making noise and getting the floors