advertisement stated, pool, hot tub, free breakfast

hot breakfast and dinner, indoor pool and hot tub

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

a hotel in an affluent area i would expect a better breakfast

breakfast was luke warm at best and dried out

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no laundry bag

it's convenient to i-75, it's clean and quiet, the staff is friendly and helpful and the parking is great

like the shuttle to churchills cigar bar and back,good friendly courteous and professional drivers and the front

easy parking, great location, great bar and food, helpful staff

paying extra for wifi? no way.

huge issue was the pool area does not have adult hours

easy parking, great location, great bar and food, helpful staff

the pool was great for the kids

pool was cold.

not to mention room service isn t offered on the weekends

pool was great for the kids

towels at pool, went to desk and asked for towels and got bath mats

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

everything was clean, friendly, accommodating & the breakfast was good!

lots of kids running and screaming all day and night

to covid, no hot continental breakfast

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

was horrible and the chef and kitchen supervisor just stared at everyone who came into the breakfast room

wifi and television channels

the usual quality inn breakfast

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

the breakfast and hot coffee was excellent and just what i needed to start my day

the room was amazing, staff was amazing and the kids said breakfast was the best set up they've ever seen

exceptional value, breakfast, rooms, layout...everything!!

24 hour lobby, location, friendly staff, pool, the room, everything was amazing!

outside is a great place for kids to play safely

i enjoyed the jacuzzi while the kids enjoyed the pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

kids running up n down halls at odd hours of the night

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

my kids enjoyed the pool

didn’t get up to have any breakfast but my kids said it could’ve been better

the wifi in my room was slow, had to desert tv a few times.

pool, jacuzzi, breakfast (so so)

the pool and hot tub were small and nice

i wish there was a bit more of a selection for breakfast but it was free, so i can't complain

hopefully pool will be opened the next time

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

maids, laundry staff and anyone trying their best to keep this hotel afloat

i was on the main floor right across from guest laundry and hotel staff room

i went to laundry room to start mine

the pool smelled like moldy laundry

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

breakfast and coffee bar

the ability to allow people to stay for too long, and no security for the parking lot.

the breakfast was amazing and fresh

it was clean it was pretty cheap breakfast in the morning

the pool wasn't huge but it was a clean enough pool and nice and cold

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

the fresh cookies at 5:30pm, the free full breakfast and outdoor pool

installations were a bit old, parking was a bit packed but nice overall

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

the pool was packed with kids and could not get in there

there used to be free drink vouchers for the bar during a 'happy hour' or something like that, and now there

very clean and courteous staff. the breakfast bar is to die for.

i didn't like was the arrangment of the chairs in the breakfast room

gym was small but

easy on and great parking

breakfast great, especially the lady who took care of the breakfast room

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

the hotel bar was always busy

excellent. only disappointment was breakfast bar empty when i went still within time

fantastic, bar and restaurant food very good

i like the bar scene with local crowds

from the valet, front desk, concierge, to room service

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

poor wifi connection

room service and food was awesome

wifi was absolutely terrible

free laundry, bbq grills outside of gym and indoor pool

the laundry

great gym for a hotel as well

breakfast was topnotch

and a bar in the hotel

breakfast could've been better

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

breakfast was ok

breakfast was excellent

no swimming pool ud83cudfca

kids running up and down hall knocking on doo

bed was comfortable and the kids enjoyed the pool. hallways were clean.

the kids unsupervised at the pool

needs car parking at the front of the hotel

the bar experience was also great

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

they allowed me a late check out

breakfast was amazing

pool was super small and pretty sure we saw several prostitutes in and out.

the only complaint from my sons were too much chlorine in the pool, where it burned their eyes.

was not as nice as rooms booked with honors points and staff was not nearly as accommodating with late check

i found breakfast to be inedible

parking sucked, ice on one floor

the pool was full of kids with no adult supervision. the checkout is a little early.

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

was soaked black mold in workout facility no tub spout at tub mold in shower no utensils in suite kitchen no

free wifi, no

to see if we could get an early check-in before the celebration of life we traveled to attend started

of parking

beautiful atmosphere. pool was great

........very confusing trying to get through new road construction to facility parking

staff was great and accomodated us on early check in and late check out

comfy bed, clean rooms, ample parking.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

we were there for kids us fencing competition

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

clean, modern, good parking, well maintained. i am happy.

i wanted free breakfast. this hotel does not provide that.

clean fully stocked kitchen and fire place

a bit dated, and the sidewalks and parking lot need a lot of work.

the breakfast was delicious and had lots of options

not so comfy for the kids

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

hotel rooms are clean, nice swimming pool and gym

the wifi didn't work the entire stay no grab and go breakfast made available

pool, hot tub, and gym. the staff was nice as well.

pool area breakfast

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

the breakfast could be better

parking sucks

kids playing hockey in the hallway.

loved location and parking

my husband really like the fact that security patrolled the parking lot at night

the breakfast was great for a hotel,grandaughters loved the breakfast both days

pool and fitness center were

more parking spaces

the breakfast was amazing, room was cleaned. staff was amazing.

breakfast could be better pillows could be softer.

clean well kept pool area clean

everything because of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

breakfast was excellent, probably the best i've ever had in a hotel

loud kids in hallway all night until 11:30 pm

breakfast is always the same

my only disappointment was that there is no hot tub at the pool.

the location seems to be built for extended stats but there is no laundry facilities

i liked the onsite laundry room

pool area had more water around it than needed

pool time couldve been longer

maybe breakfast extended until ten o'clock

laundry facilities good

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

wifi didn t work for 2 days

easy check-in, nice clean room with comfy bed. breakfast was great! free parking

you didn t have much for breakfast, but it was adequate.

parking lot is abysmal

bed and pool

pool closed for maintenance

the room not parking was a little difficult we had to park far from our room in the beginning.

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

no breakfast available

the customer service was excellent that we received from yadi & room service (cleaning)

that the breakfast doesn t automatically come with the room

i love the whole experience, especially the fireplace setting.

my kids enjoyed everything, asking when we going back

and the beds was very comfortable my kids didn't want to leave lol

super friendly and helpful staff. nice kitchen in the room and a complimentary breakfast.

sign said adult swim 9-10pm but still saw kids in pool so decided to skip it the second night

24-hour room service

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

the pool and hot tub the room superb.

our kids room reeked of smoke

so many kids

the price the quiet location.free laundry and gym.

laundry

it was nice and clean and had a laundry area to wash clothes at.

oh, and did i mention free laundry

free laundry room, nice big gym

the room was over the laundry...it was burning like hell!!!!

the pool and rooms was comfortable

need secure wifi

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

the hotel including pool, room and breakfast area were very clean

it's nice with kids to have a separate bedroom.

the free breakfast was great.

the pool and fitness areas were adequate

the cleanliness , staff, pool

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

check-in was easy parking was ample room was clean staff was friendly

he also solved a kids running problem in the hallways on friday night around 10:00 pm

charged for our dogs even though there was so indication for a charge for pets only stated pet friendly

good breakfast

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

the pool hours close at 9pm which most places have an adult time after regular pool hours.

phone and safe didn't work. couldn't log into their internet wifi

beautiful pool, clean updated rooms, staff was very friendly.

the website made it look like there was an actual bar area, but it's just part of the bistro

there was young kids (adults) in and out of building

didn't like that fact that the kids was running around all day in the hallways especially at night

located just next to the highway. relatively noice inside the rooms. gym without window.

parking area was ok

breakfast and laundry room not working

pool area was crowded with teens that were unsupervised and at one point locked all of the other

couple arguing loudly in parking lot

the breakfast was great also

clean room, good breakfast, nice business center & pool

free guest laundry facilities

with nice pool gym and guest laundry

i liked that they offered free laundry for the guests staying at the hotel

dirty laundry room, definitely has not been cleaned in a while

free laundry was superb

it was loud the whole night both days kids knocking on the door the staff was rude

rowdy customers in the parking lot

room service requested at desk is a total joke; noisy hallways; bathroom door is a total joke: (1)

the pool is smooth and relaxing, but i keep saying it, the bathtub is why i m here

i loved the location - near local freeway/interstates. free wi-fi and parking. very quiet room.

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

kids has to sleep on a dirty floor

pool was kept clean and warm!

the breakfast was better than the average continental breakfast, very well stocked.

more towels at the pool area

good breakfast

kids as well

parking and entrance to the your car

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones were down, so we couldn t call room service or the front desk.

the kitchen was not open for room service. we had to order out.

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

very accommodating, laundry on site which was great

the beds are very comfortable and the rooms were clean. the kids enjoyed the pool.

rate for a business travel with a hockey (small kids league) filling the hotel

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

wifi was not good

no room service! the room was not cleaned the entire 3 night stay. not good.

their fault but the parking lot of dave and busters is right next to where we were sleeping and everyone revved

the location was excellent, and the indoor pool was always clean and ready for use

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

wifi was not available the entire stay, the manager was nonchalant about both remote issue and wifi

bar and restaurant however the food was undercooked

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the baby pool

loved the pool and gym hours

would like the pool and spa to be 24 hours.

so loud when kids were running up and down the halls, everything echoed

only negative was the laundry area

the laundry appliances are old and not too convenient.

having access to the laundry area where there were 4 washers and dryers

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

the complimentary use of their laundry facilities was a major bonus

no wifi signal after 8

the spa suite was beautiful

the spa bath was generously sized, which was a significant advantage

was unbearable running and yelling in the hallway and it literally sounded like people were doing gymnastics

the breakfast was awesome and the entire hotel staff was terrific.