the breakfast was very underwhelming

breakfast was not great, but it was something.

breakfast could include some more options.

i liked how clean the room was and kitchen was. the hotel overall was nice.

we were forced to stay in a single bed for 3 adults and two kids

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

the staff and the fact that you have affordable laundry service. and good breakfast

love pool and spa

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

having a pool and hot tub, and the ability to eat all meals there, was a plus

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

we had a hard time getting correct change for laundry.

was next laundry room and machine at various times of the night and had to tune the tv up

breakfast, meaningless, compute lab, pool, gym, n location

whatever laundry detergent they used my body didn't like. not there fault

would have liked hours for breakfast start time and end time an hour later on the weekend.

there was ample parking

no pool

everything. breakfast. staff. accommodations. thank you. thank you. thank you.

had good food, was open for breakfast buffet and also alla carte

s great that you have a gym that s open 24 hours

the pool was clean clear warm, and hot tub was great at 102 d

the pool heater was broken

attached restaurant served a very good dinner and breakfast buffet

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

quality of breakfast some noise due to the gym center in my room

good breakfast, clean pool, clean rooms

staff, specially food service for the breakfast

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

fitness center and pool were open.

clean and spacious room. friendly staff. breakfast great variety.

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

it was quiet and had a decent gym

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

nice pool area and workout room

the staff the gym

entire staff was friendly and polite, from main desk, to the carpet steam guy & housekeeping kitchen staff too

the on site laundry was convenient.

breakfast and laundry facilities

the continental breakfast included variety and was tasty

loved the full refrigerator and provided breakfast

beautiful hote, great breakfast, very comfortable

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

the laundry facility is out of order for a long time.

lady did her best to open the door for us and then she brought a complementary snack bag for the kids i appreciated

there were older kids sitting at the bigger table playing board games

gym, pool, bar, and restaurant closed

and the wet loved the pool because it s not deep and we felt safe allowing our kids to play

i also liked that this was a pet friendly hotel, i was able to have my dog stay with us at no additional cost

all the kids running up and down the hallway early in the morning. the bathroom was tiny!!!

were extremely tired so we ordered room service

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

there is really no lights outside in the side parking lot. it s really dark at night.

breakfast was excellent and plenty of room to eat

everything was great from the staff and location to the room cleanliness and breakfast

noisy in our room by pool at night, rooms need updating, pop prices

easier access to parking lot

view the lads who monitored the breakfast on saturday as a micromanager

however, it would be great if there were a few more vegetarian options for breakfast

it had an outdoor pool, a microwave and refrigerator in the room. and also a let out sofa bed.

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

very comfortable environment the breakfast was awesome

the parking is bad bad

good breakfast

not enough parking

the laundry room on the second floor was filthy

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

the kitchen sink drain plug didn't fit

the front desk staff was rude when i called for assistance with the wifi

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

my son was disappointed not to use the pool but that was no fault of the staff/availability there

pool was freezingud83eudd76 in january

this whole trip was centered around taking the kids swimming

yes, their pet fee is $75.

don't like the fact i had to pay to do my laundry

paying for laundry

pool water could have been a little warmer

kitchen staff were rude to other guests, both mornings

room was spacious and comfortable, and the kitchen was better than we expected

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

) had to wait to use pool, as well as shorten use hours, and the gym had shorten hours

to parking lot closed off, difficult to access

clean, friendly staff, lovely breakfast area and a wonderful breakfast

pool was spacious and

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

loved the kitchen!

breakfast was better than expected. staff was polite and helping.

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be

nice kitchen

the pool was dirty

we went to the restaurant and bar one night and they only had one person working

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

clean and quiet, no kids .............

hotel was clean, staff was nice and the indoor pool area was very nice.

charge on laundry.

no room service

pool was closed

of empty rooms but people (partiers and multiple kids) put right next to me

not one single thing!!!! price, parking and accommodations were all great!

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

i loved the staff, particularly patricio- he was very accommodating and my kids loved him

i have kids so we all know they touch everything so i needed a safe n clean place for my kids to enjoy

ordering room service

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

they say they have room service, but don t count on it, i was told several different times there was nobody

paid wifi

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

plenty of parking as well

thing is kids under 12 should not be in hot tub

the hot tub was barely half calf deep with water but the kids enjoyed the pool

liked the beds and the accommodation for late check out

the security guard at night does an amazing job keeping kids quiet

parking, staff at first, bed was to hard

wifi didn't work to well

no breakfast was served and the wifi didn't work in the hotel.

no room service

the parking maid it easy to enter and exit

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

also, it was a hs homecoming event happening and kids had hotel rooms with no adult supervision

restaurants & bar was nice however the food was undercooked

convenient suburban location, cleanliness, pleasant updated rooms, pet-friendly, and quiet.

parking lot is good.

room was clean, pool was clean, and staff was nice

pool area and exercise room was very nice

there is sufficient parking

heat tub and swimming pool and laundry

only thing was that the bistro and the pool were not open

handicapped parking limited

i didn't like the pool wasn't open or no ice machine

the spa and pools still not open.

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

the room was comfy and my kids settled in just fine

they showed a hot tub next the swimming pool,but there was'nt and the pool was too small.

the pool

i love the pool. the bar area

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

great breakfast

the first night a group of kids were drunk and laughing and stomping upstairs above us

kids were extremely disappointed

indoor pool was not heated

careful when using wifi

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

husband and i were thankful for the breakfast because we did not have to cook for one of our mornings stays

we did not go to breakfast.

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

breakfast the must!!

the wifi was not very good and we kept getting kicked off of it.

the wifi in my room on 3rd floor was very poor, i could not connect most of the time

bed was comfortable, pool and exercise room were great, breakfast was good

pool was clean and just a tad too cool for me but the kids loved it

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

laundry room and dryer vent hadn t been cleaned in awhile

pool was not working, same breakfast everyday nothing changed no variety

different breakfast fare

the wifi has some problem, and i could not access the wifi whole night during i stay.

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

room service requested at desk is a total joke; noisy hallways; bathroom door is a total joke: (1)

when i book the room it didn't say that everything was close, the pool,gym,restaurant,starbucks.

the wifi speed was also

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

there was young kids (adults) in and out of building

the food bar and grill and so much fun!

gym missed some equipment (like a third of the dumbbells' missing)

pool

the outside had garbage on the lawn and parking lot

breakfast bar was terrific

excellent breakfast! the pool is nice & warm. very friendly staff.

had the pool to ourselves at a morning swim

due to the fact that it's connected to the suburban collection showplace that uses a third party parking staff

breakfast was yummy

free laundry. quiet and safe feeling environment

oh, and did i mention free laundry

the price the quiet location.free laundry and gym.

laundry

it was nice and clean and had a laundry area to wash clothes at.

free laundry room, good breakfast every morning nice hospitality

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

the rooms were big. and i liked the free laundry facility.

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

on site laundry was a plus

24-hour room service

the pool was cold

there were kids running and jumping in the hotel until 2am

friendly staff. well equipped fitness center. nice pool/spa area

staff was excellent, room service arrived in a timely manner, the room was comfortable, spacious and

the room was over the laundry...it was burning like hell!!!!

, limited pool time in the morning,, the water in the shower is weakened and not soft, and the wifi signal needs

we didn t get no room service while we was here

horrible breakfast

the pool was clean.

no pool or hot tub . oh they have hot tubs if you want to pay price of two rooms

no wifi, dirty bathrooms, weed smell all over.

no breakfast was provided. delivery apps worked fine. so did lyft.

as the hotel was off the chain at 12:30am & the valet for the restaurant had taken up all the parking for the

parking lot is very tight

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

easy to find location, plenty of lighted parking

one might say this the is like a small apartment with a tiny kitchen, but two queen beds

i would gladly return here again, and i can bring my cat if i want to,, because they are pet friendly

room was located next to the employee lounge, across from the laundry and next to the ice machine

that you could hear ever door slam closed adults and kids running in the hallways

was very sweet to my kids at breakfast and she even went the extra mile to warm up extra gravy since there was

it was other people/ kids making alot of noise.

the breakfast starts too late.

they have a magnificent golf course if you are a golf fan

a world class spa would be a nice add to the property

i had to call golf club to get someone for me

need of cleaning as there was black/green areas of grime/mold along the waters edge in both the spa and pool

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before

the breakfast should change from day to day. it was the exact same thing everyday.

wifi

cleanliness lighted parking outside

there was also a sign outside in the parking lot that had a broken metal sheet that flapped and clanged all

there was a nice variety for breakfast

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

salt water pool was an interesting experience

add more gluten free options at breakfast

pool was out of order

pool was very small and narrow

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was filled with flies

the laundry room was on the second floor

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

were people actually living there, had their laundry outside drying

there was not even a laundry bag in the

parking lot lights were not on upon arriving after dark. difficult to see.

pool was not very inviting, but we were not planning on using it anyway.

wifi was difficult to connect to. a little far from the main plymouth/canton area.

ultimately had to head back out because the room service hours ended a bit early for a weekend getaway

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

was snowing and we checked out at 10 and it didn t have any shovels the parking lot yet and no salt was put

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

breakfast was great and lots of choices for everyone

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

the room had great accommodations with a kitchenette, sofa bed, pull out table

new, spacious, clean, good breakfast, great gym

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

room service was phenomenal and walking distances to everything downtown

room service and food was awesome

the fit kit (rental of gym apparel) was great

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

room service

fantastic, bar and restaurant food very good

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

not enough towels in the pool area

the parking.

loved the pool area and that there was a gym available 24 hours

they have a wonderful pool and hot tub

beautiful decor. plenty of parking. great restaurant attached.

i didn't like was the arrangment of the chairs in the breakfast room

the breakfast was much better than expected. the kitchen area was immaculate.

parking lot is impossibly small

easy on and great parking

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

the hotel rented out the south parking lot to sports car drivers who were driving around

free parking and easy access to eateries

no room service.

i enjoyed the gym and pool area it was like a sauna

amenities are up to date for the star level and restaurant bar has nice atmosphere

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

the pool water is not clean. after swimming, the skin is so itchy.

the breakfast was delicious and had lots of options

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

confision about our reservation and the front desk lady felt so sorry about it and added free breakfast to our

no continental breakfast

i wanted free breakfast. this hotel does not provide that.

no breakfast.

location, modern facility, clean, friendly staff, rooms have kitchen

breakfast was poor due to covid, bathroom did not have soap, shampoo

i didn t like the fact the pool room and a bad feces odor that was very potent and very foul smelling

i immediately went to the pool area to inform everyone, gather belongings, and resolve the situation peacefully

breakfast fast is mediocre.

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

when we were leaving 30 minutes before breakfast started the desk clerk offered some early options so my son

we asked for more towels at 8am and was told the room service team did not come in until 9

nice breakfast selections. quiet and clean! friendly staff. even the elevator was smooth!

staff ,beds breakfast, pool,clean bathrooms great manager

laundry room was a bit outdated and had no change machine so i had to travel too several places to

the evening hotel worker did offer me another room but it was some late when we returned from running around

the room smelled of pets.the walls had patches and halls were trash filled. just terrible!!!

the housekeeping in addition to the wifi experience is baaad

the staff was especially nice and the breakfast was very good.

the dryer was broken in the laundry room and no offer was made to refund my money

bathroom wasn't that clean and laundry facility had a weird smell

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

i thought it was the laundry room

the hot breakfast was good (changes daily), we had sausage gravy and biscuits

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

parking was close to entrance

the pool was closed due to the pandemic as well as the evening snacks

the suite we had was number 145, a long walk down three halls from the parking area

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

i don t think they have laundry

laundry machines didn t work properly. staff was unable to help.

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

at least we were given a pass for the gym next door for their pool facilities

pool was on l under maintenance. kids were pretty upset about that.

were lots of kids and could hear them running and jumping in the room above us

the pool was huge and the kids loved it

they used to have a as long as you stay pass to life time gym but no longer