proximity to work and restaurants. on site laundry. welcome box was a nice touch.

good location. free breakfast. free parking. helpful staff.

the breakfast could use some help.

the breakfast was very fresh and varied

breakfast didn't start until 6 am

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool was cold and there wasn't a hot tub.

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

the pool towels are super tiny.

to parking lot closed off, difficult to access

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pet friendly

could ve been warmer and there tvs didn t allow you to watch a portable dvd player for kids

the late night laundry area being used as we were in104 directly across from room.

breakfast delicious and well ran by the ladies clean neat and friendly

noticed that walk way from the parking lot to front door had a curb instead of a ramp to pull luggage

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

very good, your staff in kitchen was great

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

they say they have room service, but don t count on it, i was told several different times there was nobody

great resturant and bar on site!

and maybe the fact that we had to pay an extra charge to have wifi in our room

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

entrance to the hotel parking lot is difficult to see while in traffic.

clean comfortable room, friendly staff, easy access. free parking, wifi. good breakfast

staff, specially food service for the breakfast

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

pool second day the breakfast was not that good

breakfast was wonderful, room was beyond what i thought i'd get. pool was clean

had full mini kitchen and plenty of sleeping space

pool was small. lacked a hot tub.

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

the pool was very cold for being indoors.

was ok , but kinda out of the way and the hotel didn't have a bar , restaurant , and what they did offer had

letting us know about bar hours in the hotel or where the gym and pool were when we check in

went to take the kids to the pool only to find no hot tub

room was located next to the employee lounge, across from the laundry and next to the ice machine

parking is sufficient and the location is close to wherever you want to be and whatever you need

breakfast was fantastic

uncontrolled kids from dance competition loud and disrespectful

cant really say it was a big deal but it would have been nice if the pool was up and running but i understand

when the listing says there is a pool and people are traveling with kids it's very disappointing to get there

breakfast wasn't to good

size of the pool

there is also a pool & exercise room

breakfast could have been better but during this pandemic, it is very understandable why it was

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

we were there for 9 days and used the kitchen area in the room to cook some meals

location and pet friendly

central location to places i needed to be. full kitchen set up for preparing meals on site.

breakfast was amazing

very friendly & helpful, facility very clean and updated, breakfast service top rate, well-lit parking area and

did not offer muffins at breakfast :-)

my children loved splashing around in the pool

place is almost great in every way, but the wifi was unsecured

the on site laundry was convenient.

breakfast and laundry facilities

nice hotel room was big and clean and the kitchen area was convenient.

good parking, good internet, good vibes

was friendly location was good parking space was available i left 4 days early and the refunded some

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the pool is average, the workout room is fantastic

pool and room

location, free parking, comfy and clean beds.

chlorine made even having breakfast there an impossibility (let alone the noise associated with kids having fun

pool and jacuzzi

room service , loud external ac

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

the hot tub was barely half calf deep with water but the kids enjoyed the pool

the burger and bar were great and the staff was very attentive and kind.

the bar would be absolutely great , if the menu could be expanded

large, very nice, quiet room. easy parking and decent breakfast.

breakfast was excellent, serving area needs more room

breakfast bar was terrific

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

the parking lot is dimly lit, especially in the back of the hotel

there was ample parking it was just mainly located in the back

clean and spacious room. friendly staff. breakfast great variety.

paying for laundry

don't like the fact i had to pay to do my laundry

kitchen staff were rude to other guests, both mornings

excellent breakfast, bed perfectly comfortable

tub stopped up and nearly overflowed everytime someone took a shower and there were ants in the kitchen area

the rooms were big. and i liked the free laundry facility.

on site laundry was a plus

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

free laundry room, good breakfast every morning nice hospitality

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

and the wifi was not the best

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the price, the staff, the amenities, and the pool for my grandson

the only people that we observed using the dining area, was a kids sports team who ordered pizza and drinks

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

location, breakfast, parking, staff, cleanliness

- exterior: when snow and ice is exdpected salt the parking lot

not enough parking spaces in front of the main entrance to hotel.

pet friendly

we were forced to stay in a single bed for 3 adults and two kids

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

i was in town with my hockey team and we were placed right across from the pool and hot tub

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

one for me and one for the kids

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

did not feel my car was safe in the parking lot area seemed kind of seedy

whatever laundry detergent they used my body didn't like. not there fault

spacious, well located for our purposes, plenty of parking space. coffee freely available.

there was ample parking

breakfast was good for those who can eat everything. wifi was good.

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

laundry facilities were nice to have but the water came out hot when we selected cold

we had a hard time getting correct change for laundry.

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

breakfast, meaningless, compute lab, pool, gym, n location

the gym was good too - pullup bar, a few weight stations, selection of dumbbells, kettlebells, some

the staff was very kind and allowed a late check out, as i arrived at 1am after a long drive

had good food, was open for breakfast buffet and also alla carte

the pool heater was broken

s great that you have a gym that s open 24 hours

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

hard to see the hotel sign from the road wifi was hard to get on

was disappointed that room service had to be requested and was available every other day but not on weekends

the room service personnel were not friendly

we had drinks at the bar area and the bar staff were friendly and helpful

no room service. restaurant closed most of the day. $75 pet fee

was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they

all the kids running up and down the hallway early in the morning. the bathroom was tiny!!!

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

parking lot should have one way in and out exit from haggerty road and very small

last day we were kinda slow to breakfast but it was still an hour maybe 45 mins before it was over

comfortable bed. large room. lots of parking.

free breakfast and complimentary wifi access.

great location. friendly staff. very comfortable bed! free wifi free breakfast free parking!

view the lads who monitored the breakfast on saturday as a micromanager

breakfast was very nice. beds are very comfortable. staff was very nice. room was very clean.

pets are indiscriminately housed in all of the hotel rooms

charge on laundry.

not one single thing!!!! price, parking and accommodations were all great!

only stay in pool for a hour

location, room size, free parking

disappointment was condition of pool

hotel was clean, staff was nice and the indoor pool area was very nice.

loved the room and pool area

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

wifi

additionally, almost impossible to use wifi if your device is not hooked into the hiltons portal

restaurant/ bar in parking lot closed at 10 p

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

very nice. very clean and quiet place to rejuvenate. good breakfast and amenities.

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

good breakfast

i didn't expect a suite, didn't get one, but the amenities were exquisite (two fully functional pools

breakfast was poor. no room service.

no room service.

i enjoyed the gym and pool area it was like a sauna

a little hard to find gym

we didn't get up in time for breakfast.

the kitchen area and location are great

kitchen was stocked and convenient

could not find info about a pool on the website so we did not prepare for that

wifi never connected, dirty sheets were on fold out bed from last guests, heater was loud, a bit

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

pool too cold

modern decor. bar and starbucks

no complimentary breakfast

it was loud at night in the parking lot due to the classic cars event on woodward that was going to take place

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

very friendly staff. hotel was immaculate and the breakfast choices were great!!

wifi was ok.

not care for the breakfast ,milk was warm , juice was like it was watered down

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

parking was horrible

had trouble connecting to wifi

very welcoming place for kids and pets!

parking lot was very small, ( had three different wedding parties booked for the hotel), parking

we had to have reservations to use the pool

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

just the parking

pool hours for adults should be extended to 9pm until 1am

was excellent and the omelet bar was a nice touch

i came across dice and alot of rose petals

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

skylight in the pool area made it feel like an outdoor pool without all of the hassel, and the bar was fun

parking was also an inconvenience

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

loved the pool area and that there was a gym available 24 hours

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

does the hotel provide self-service laundry service

no microwave in room, however the staff allowed us to use the kitchen one

very nice i reserved a high floor king i was on 4th floor and requested view instead of parking lot

breakfast was tasty

they let me have an early check-in and late check out free of charge

the morning breakfast was delicious, a nice variety of items

loved the breakfast and pool

very new, and clean. very friendly and helpful staff. nice pool, comfortbale room.

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

facility smelled like weed and room service was slow in providing service and front desk personnel were

way too many kids yelling after 10:00

i liked that they offered free laundry for the guests staying at the hotel

dirty laundry room, definitely has not been cleaned in a while

with nice pool gym and guest laundry

free laundry was superb

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

smoking weed by the front door so kids had to walk through it, lobby smelled like weed and

wifi was good as was the housekeeping service upon request

we can here for my kids birthdays which are a day apart

breakfast and laundry room not working

pool water temp was too cool

went to get breakfast in the morning at 8:45 and they had already closed the kitchen down

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

the parking lot was well laid out and many access doors with key card made it easy to get to my room

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

good breakfast options

complimentary wifi was fast but we had to keep loggingin every day

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the

the kids were very rude and made the pool experience unpleasant

they said the had wifi it didn t work we had to press the button while it was going up

very small parking lot for a hotel of this size. hotel is difficult to get to.

nice clean room, free parking, and breakfast.

no breakfast yet due to caution of covid 19

wifi didn t work

breakfast was delicious and there were alot of options

they have a good hot breakfast buffet with a variety to choose from

her approach towards my kids and also towards me

i m not mistaken, she was head of housekeeping and was very disrespectful to my kids and more disrespectful

the breakfast and bar and grill pool was nice

pool, room service, nice accommodations

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

nice pool.: bar area was nice

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

that was so thoughtful and the kids really enjoyed it that way

located just next to the highway. relatively noice inside the rooms. gym without window.

the food bar and grill and so much fun!

kids had to walk throught the dark courtyard during winter, slight inconvenience

parking area was ok

cooks laundry front attendants everyone

friendly receptionists and free laundry.

breakfast in the morning, steam room and gym

the bar wasn't open

challenging it's still would be nice if the staff tried to keep the area around the pool and hot spa dry to

door lock on the top was/is broken prior to me getting the room and the pool is really cold wish it was heated

room was clean overall nice pool area one table inside one table outside breakfast was

breakfast was meh- not a lot of offerings.

the pool and pool facilities were freezing my kids could not swim.

was great the staff, room ,breakfast and pool made it the best place we have stayed

wifi is very weak

if the kitchen and bar were fully operational im sure it would have been much more welcoming

having kids & expecially a baby the temperature made it hard to allow us to keep our baby in the water

the room was spacious. car parking was available. there was a swimming pool.

99 for kids tv shows which is the first hotel i ve ever stayed at that does that

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

didn't have any breakfast. pool was nice.

king room separate from living area is nice for couple with kids

the gym was too

we did not go to breakfast.

only thing they could do is add more kitchen items such as pans and skillets/frying pan.

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

the breakfast area is clean and the food is good

weak wifi signal

staff was very helpful! very clean! great choices for buffet breakfast! great location.

of people wandering the parking lot at night with no apparent security

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

laundry room and dryer vent hadn t been cleaned in awhile

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

staff was friendly, price was good, kitchen in room

i thought the breakfast was very good

good location excellent breakfast

heat tub and swimming pool and laundry

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

good news is, panera is just across the parking lot

no daily room service

even the kids didn t care about swimming in it again after the first time

*tons* of kids there that could have been occupied longer

to bar louie , enjoy the restaurant in hotel for breakfast server was awsone

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

the pool was not heated!

location,swimming pool

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

when i tried to drive out they were in a circle, blocking the parking lot

laundry

free laundry room, nice big gym

it was nice and clean and had a laundry area to wash clothes at.

free laundry. quiet and safe feeling environment

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

poor wifi connection

wifi was absolutely terrible

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

from the valet, front desk, concierge, to room service

room service was phenomenal and walking distances to everything downtown

breakfast was awesome. far better than any other hotel breakfast i have had.

gym too small

bed and sheets. my parking spot was awesome. it was covered.

great front desk staff, great location, clean rooms and great breakfast.

i didn't like was the arrangment of the chairs in the breakfast room

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

room service

excellent. only disappointment was breakfast bar empty when i went still within time

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

i like the bar scene with local crowds

was no valet to help with luggage, so we had to carry our own from parking lot to hotel and then to our room

staff at 5 restaurant were great. gym equipment not able to connect to internet

pool area could be larger

gym is also a joke

lovely resort, top notch golf courses. most amazing gardens, and artwork.

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

nice breakfast

the breakfast selection was good

in the pool said it could get to 85 but it wasn't warm