it was nice and clean and had a laundry area to wash clothes at.

friendly staff kitchenette laundry facility

laundry

free laundry room, nice big gym

oh, and did i mention free laundry

ended up coming early into the city, called ahead, they let us do an early check in with no charge

pool and the gym were closed as well as no room service was provided when i arrived to my room there was no

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

got off the elevator & there were a group of kids smoking

the room service was awesome as well

the room was over the laundry...it was burning like hell!!!!

limited breakfast choice, personally unable to access house wifi.

the breakfast was great too

only major problem was that during our two-day stay there was no guest wifi at all

the room, staff, breakfast, parking,limonate water, smiles of staff, and cleanness.

the layout and decor. i didn't use it but the indoor pool was open

breakfast and the pool

at check in was very friendly and gave info about resturant and pool

the pool wasn't clean from the night before

the website made it look like there was an actual bar area, but it's just part of the bistro

also, i had put out a request for room service that never was picked up

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

only one soap bar at sink. should have two soap bars - one for sink and one for shower.

had kids cold on the way back to the

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the

not enough parking

great breakfast!

customer service was great, price was good, the room was spacious, good parking, and amenities were good

several kids playing in the hallways throughout the night was unacceptable

breakfast was not good

extremely friendly and easy in and out. nice breakfast.

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

room key did not work to the business center and gym

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

wifi

parking was a little far from the entrance and there weren't many food options close by.

charge on laundry.

plenty of parking, rather friendly and helpful staff, and rooms seemed modern and fairly clean.

your door, the fact the first room we were in was not fully cleaned and people outside in the parking lot

i couldn’t get a refund my kids were upset

the fitness centre missing a few weights and 1 treadmill and treadmill tv not working the pool and whirlpool

the fit kit (rental of gym apparel) was great

wifi was absolutely terrible

michael was the very best bar tender. awesome.

things like coffee and tea in the room. better wifi without paying for premium.

the bar area could be better positioned as a lounge.

room service

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the location and the bar staff were excellent.

excellent. only disappointment was breakfast bar empty when i went still within time

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

breakfast was awesome. far better than any other hotel breakfast i have had.

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

bed and sheets. my parking spot was awesome. it was covered.

great front desk staff, great location, clean rooms and great breakfast.

we had a hard time getting correct change for laundry.

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

the pool and the hot tub

whatever laundry detergent they used my body didn't like. not there fault

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested

really no fault of theirs the parking lot was roped off at places because of renavations to the property to make

great parking area

breakfast was ok could have more of a variety, such as turkey bacon or sausage

the laundry

free laundry, bbq grills outside of gym and indoor pool

the breakfast options were great, and the cleanliness of the hotel and the rooms were amazing

there was a nice area with a bar and snacks to purchase

breakfast was great

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

slow wifi speed and need to sign in everyday.

close to breakfast places

full kitchen wasn t needed but we will remember that for extended stays

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

location free parking

the location was amazing. there was a lot of parking. staff are very cooperative and polite.

clean and spacious room. friendly staff. breakfast great variety.

very clean had a very nice pool workout area

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

very clean, let us check in very early and gave us wifi code even after we checked out.

plenty of parking

breakfast and laundry facilities

the on site laundry was convenient.

swim pool and the 24 hours of the gym

nice hotel room was big and clean and the kitchen area was convenient.

the room spotless, bed comfortable (i even had dreams), grab and go breakfast was nice, and there was zero

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

great staff. clean quiet rooms. real breakfast. easy parking. great location.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

the swimming pool was too cold should have a heating pool

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

the food from the bar exceeded my expectations

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

have nice bar and nice food

a large and has a fully functioning kitchen and large spaces

not enough parking spaces in front of the main entrance to hotel.

breakfast was not great, but it was something.

real nice breakfast and very comfortable bed

breakfast could include some more options.

customer service is top tier and the salt water pool was refreshing

bar not open on sundays

the only think is the parking wasn t super accessible

my room was near the kitchen and noisy

the kids unsupervised at the pool

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the wifi didn't work in our room.

comfy beds. stay was very friendly. nice pool and hot tub. very clean and spacious room.

pool and hot tub area was very nice

jets didn't work in hot tub and no towels in pool area.

what happened, but whoever entered the last name in the system for wifi username combined part of my first name

spent a very short time, the pool and the hot tub was great.

decent bar in lobby

pool was great for the kids

no breakfast remodeling no laundry no pool to much stuff out of order.

no laundry bag

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

clean room, friendly staff, good location, good breakfast , easy to use wifi

breakfast was very good, many selections. staff was courteous and helpful.

the staff were super friendly! location was great and parking was easy.

hot breakfast and dinner, indoor pool and hot tub

breakfast selection was good, but seating environment failed miserably

breakfast was luke warm at best and dried out

beautiful hotel! loved the pool! super kid friendly

paying extra for wifi? no way.

gym

easy parking, great location, great bar and food, helpful staff

huge issue was the pool area does not have adult hours

laundry machs

laundry, computer use, police patrol.

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

i was on the main floor right across from guest laundry and hotel staff room

the pool smelled like moldy laundry

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

late check out

no breakfast. covid 19. bottled water and granola bar.

i called and the motel stated they had truck parking

the spa tube room

spa suite was very spacious and comfortable

come with fridge and microwave and hot breakfast

as described and easy parking

breakfast options were decent

i wish there was a bit more of a selection for breakfast but it was free, so i can't complain

fitness center was 24 hours that was nice

the pool and hot tub were small and nice

the pool and hot tub was the best and the free breakfast was very

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

the room had a small kitchenette

over great staff & good hotel. pool & hot tub were fun for kids!

like how the room comes with a kitchen and tvs in each of the rooms

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

i was here for buisness for 5 days and got to enjoy breakfast every single morning with coffee 24 hours

good place. everything was good in the rooms. pool was very nice too

have ample parking and a cover breeze way

the pool and jacuzzi were great for unwinding after a long drive

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

outside is a great place for kids to play safely

there were kids running in the halls in the evening but they settled down before it got too late

parking was hard to come by in spite of a large lot on a saturday night

south parking lot was very noisy - many very noisy cars driving around the hotel at night

breakfast was poor. no room service.

pool area needs renovating

i didn't expect a suite, didn't get one, but the amenities were exquisite (two fully functional pools

no pool or hot tub . oh they have hot tubs if you want to pay price of two rooms

breakfast was average,

the parking lot needs some cleaning , cigarette buds were all over

two threadbare washcloths and two towels for a reservation for three adults and two children under three

no breakfast left when we went down 45 min before 11

not so comfy for the kids

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

was too cold for kids

pool wasn t open and really loud heater/a/c

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

gym, coffee and a nice room

seating a behind the hotel near the pool looked great from a distance but up close was dirty

no complimentary breakfast

clean, modern, good parking, well maintained. i am happy.

friendly staff, spacious clean room with 2 televisions, convenient snack bar/parking, good value

the parking lot is bumpy and full of potholes, the landscaping is not cared for at all and makes the

would have been nice to have a complimentary breakfast that would make it nice

it had everything on site . a restaurant a bar and starbucks.

the pool was clean clear warm, and hot tub was great at 102 d

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

was some hotel guest that was loud and rude saturday night they let the kids run up and down the hall they was

no gym available, our shower had someone else's hair hung on the wall

room service, dirty countertops, lousy bed pillows, the pillows were worn out with no support at

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

were people actually living there, had their laundry outside drying

the hotel did not have a guest laundry.

the only holiday inn express i have been to that has no laundry machines

wish the pool was warmer or there was a hot tub.

pool was closed due to covid

the pool was small and cold for indoor.

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

gander restaurant and the bar attendant, is a must

breakfast awesome

not enough parking

very comfortable environment the breakfast was awesome

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

was clean to my specifications and hot spa was nice ,staff was nice, and pretty much clean everywhere i was

there were older kids sitting at the bigger table playing board games

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

parking lot should have one way in and out exit from haggerty road and very small

the customer service staff. the wifi in the room was not working.

hard to access wifi.

the pool area was wild.

jason gave us an amazing welcome! tamika at the bar was kind and made my sons birthday special.

pool and hot tub area but i wished it was open until 2am

ordered thru room service was excellent

we had drinks at the bar area and the bar staff were friendly and helpful

the fitness center - excellent and well-equipped gym.

i requested early check in and they allowed it without hesitation

there is sufficient parking

parking lot and parking

it had a nice bar and food.

heat tub and swimming pool and laundry

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

the kids liked the pool area

gym had three items of equipment

handicapped parking limited

allowed an early check in for me and were super friendly

easier access to parking lot

also, because of covid restrictions, i don't think i could've used the exercise room or the pool room either

noisy in our room by pool at night, rooms need updating, pop prices

the pool was perfect, the rooms where super clean

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

s no laundry room which would have been nice since we were here for a number of days while we moved a

wifi is terrible

was quiet, staff was friendly (we have young kids), breakfast was good, they accommodated due to the pool having

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

a room at the very back end of the property by the laundry

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

pool has been closed for over a year we were really hoping it would be done by now

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool towels are super tiny.

the breakfast was over the top of what you expect

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a

to parking lot closed off, difficult to access

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

great sized rooms, good gym and close to a families home

room was clean; all kitchen utensils and appliances were clean. breakfast was good.

loved the kitchen!

the breakfast was very fresh and varied

breakfast wasn t good

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

friendly staff. rooms very clean. good breakfast. location.

the breakfast area is clean and the food is good

the gym was too

laundry room and dryer vent hadn t been cleaned in awhile

we stayed in a 2 bedroom suite with 3 adults & 2 kids very comfortably

with full kitchens, including a dishwasher, & all the dishes, etc, you need it is just a beautiful place to

the breakfast did not look totally cooked so we didn t eat it.

loved the location and parking too.

the pool was fun and the temperature was perfect

breakfast hours too short 6-9am. wish it was til 10:30am.

staff was very helpful! very clean! great choices for buffet breakfast! great location.

chlorine in the pool area was so strong, that it started making my eyes burn and making my children cough

the wifi in my room on 3rd floor was very poor, i could not connect most of the time