cooks laundry front attendants everyone

friendly receptionists and free laundry.

pool area

told they had a shuttle, but it didn t go to the venue we were going to

very functional hotel with gym&pool and pub wher you can have lunch,dinner and breakfast

very nice. staff was amazingly friendly from the front dest to the kitchen and the maids

the wait time on room service food.

having kids & expecially a baby the temperature made it hard to allow us to keep our baby in the water

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never

if the kitchen and bar were fully operational im sure it would have been much more welcoming

the pool and pool facilities were freezing my kids could not swim.

being able to give the kids

they didn t give you wifi password unless asked

there were kids ding dong ditching us but i think that was handled

breakfast was ready for so many people to eat so we had to leave come back

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

guest kids running in hallways.

was fantastic, breakfast bar was very clutch and my kids loved the pancakes

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free guest laundry facilities

free laundry was superb

with nice pool gym and guest laundry

i liked that they offered free laundry for the guests staying at the hotel

breakfast and laundry room not working

friendliness of staff, cleanliness of pool, great breakfast

they brought me new keys, which were supposed to allow access to gym and pool

easy check in/out, outside patio to enjoy breakfast

he mingled with guests and encouraged staff throughout the breakfast period

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

the pool hours close at 9pm which most places have an adult time after regular pool hours.

the pool was closed but we were allowed to use the pool at the sonesta down the road.

we can here for my kids birthdays which are a day apart

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

check-in was easy parking was ample room was clean staff was friendly

the kids were very rude and made the pool experience unpleasant

the breakfast was excellent having many choices such as batter made french toast sticks to cereal and

also the pool wasnt as clean

the pool was enjoyable, we also enjoyed the peaceful setting, quiet and relaxing weekend

i’m not mistaken, she was head of housekeeping and was very disrespectful to my kids and more disrespectful

loved the breakfast, the cleanliness, the price

the complimentary drinks and the breakfast bar were nice

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

the pool was warm

close to meadowbrook, comfy bed, good breakfast

grilfriend loved the shower breakfast was a#1

pool temperature perfect, room right next to pool

laundry basket available in room for dirty clothes

were very spacious and clean, didn't realize we would have a full kitchen, it was awesome

it was clean, had kitchen, good location, staff very friendly.

fully equipped kitchen

my best friend went to the pool, & the water felt slimy, so she didn't get to enjoy the pool.

laundry available

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn’t let the kids swim, breakfast

driveway leading to their parking is in horrible shape to the extent it could blow out a tire

good breakfast. friendly staff.

it’s a great place to bring kids.

friendly staff and even during the rush of everyone getting breakfast in the morning all the other guests were

to be repaired string hanging could prose a dangerous situation if you were traveling with a pet or a small

very good breakfast

bed too soft kitchen too poor no cleaning within 4 weeks

wifi never connected, dirty sheets were on fold out bed from last guests, heater was loud, a bit

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no breakfast included

seating a behind the hotel near the pool looked great from a distance but up close was dirty

we were there for kids us fencing competition

confision about our reservation and the front desk lady felt so sorry about it and added free breakfast to our

there is no whirlpool like in the pool photo

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

restaurant/ bar in parking lot closed at 10 p

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

clean fully stocked kitchen and fire place

the pool heater was not working which was disappointing to my 6 year old

comfy bed, clean rooms, ample parking.

the hotel rented out the south parking lot to sports car drivers who were driving around

spacious rooms and parking. great value with the breakfast included

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

the pool and breakfast was wonderful

friendly staff, clean, good selection for breakfast, kid friendly

we loved our location of room close to our car and close to the pool and front desk

the time we returned at night, the parking lot was completely full so not enough spaces for the rooms (hotel

pool was smallish.

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

room was great, comfortable beds and the heated toilet seat in the bathroom was a hit with the kids lol

the room was clean and my kids loved the pool

love location, breakfast was awesome room was clean and comfy

room was smelly like gym shorts

room service would provide replacements fir used things throughout my stay, but had some slight

the pool was exceptionally clean and warm; made up for not having a hot tub/whirlpool

the pool wasn t cleaned

there was nothing negative except breakfast wasn t the best

the pool area echos; amplifying every child s scream and high pitch squeal lol it was migraine worthy

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

the breakfast was good

hot water for spa tub, shower or sink

like that it came with kitchenette but would of been nice if it came with dishes

i had my boyfriend and our two kids with me

the parking

the gym, bar, restaurants are really good. acess to the sea foid place too

they have a wonderful pool and hot tub

bed was comfortable and the kids enjoyed the pool. hallways were clean.

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown

the phones were down, so we couldn t call room service or the front desk.

the kitchen was not open for room service. we had to order out.

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

the heated pool and fitness room

the pool was not working

soccer tournament in the area so kids running around making noise early in the morning

the late night laundry area being used as we were in104 directly across from room.

the kids loved the pool too

sadly a child threw up in the pool so the pool had to be close down which was one of the things my kids were

cleanliness ,parking security, breakfast area , front line staff .

the staff was super friendly. the place very clean. breakfast was delicious.

no swimming pool ud83cudfca

nice gym, great location.

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

pool was close two times for extended maintenance

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

the modern, extra clean rooms, restaurant, service and parking and location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

great staff. clean quiet rooms. real breakfast. easy parking. great location.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

location , parking, free breakfast

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

the kind staffs and the breakfast are the best!!

bed and sheets. my parking spot was awesome. it was covered.

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was

love the overall cleanliness, the continental breakfast, and the free parking

to covid, no hot continental breakfast

the shower. the pool and hot tub also the service. the room was luxurious

jets didn't work in hot tub and no towels in pool area.

towels at pool, went to desk and asked for towels and got bath mats

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

not to mention room service isn t offered on the weekends

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

wifi was absolutely terrible

the fit kit (rental of gym apparel) was great

room service and food was awesome

the mini bar was restocked fairly promptly

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

i like the bar scene with local crowds

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

room service

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

location was good, parking was very convenient.

easy parking, great location, great bar and food, helpful staff

paying extra for wifi? no way.

couldn t use the pool, bar, etc....

more seating in the pool area

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

gym was decent-my room was quiet

particularly like various parking entrances near rooms

breakfast selection was good, but seating environment failed miserably

breakfast was very good, many selections. staff was courteous and helpful.

i came for the amenities such as the pool and happy hour and neither were available

advertisement stated, pool, hot tub, free breakfast

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

breakfast wasnt the greatest and the pool was closed due to covid

i got charged for wifi when i thought it was free.

room with full kitchen

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

parking

pool closed because of covid-19.

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

not a great breakfast

the staff was friendly! room was comfortable and the breakfast was great!

lots of parking and tucked back in a nice corner, off a main highway.

i enjoyed the jacuzzi while the kids enjoyed the pool

i enjoyed the jacuzzi while the kids enjoyed the pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

everything it was so nice , pool was great place was quiet and peacful at nigt

the toilet paper roll was hard too reach for most women and kids

breakfast and laundry facilities

the on site laundry was convenient.

the kitchen

only negative was that the pool wasn't open, and we were looking forward to using it.

good location, mostly clean, breakfast, kitchen in room

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

i could not connect the hotel wifi.

pool and room

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

the parking lot is dimly lit, especially in the back of the hotel

they need to adjust the temperature in the pool room and in the pool it s ridiculously cold

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

super huge comfortable bed and pillows! great breakfast, too.

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

the pool area was very well maintained and there was an excellent breakfast

not enough food option for breakfast

the pool and hot tub were open and it was glorious

calm, comfortable, spacious bedroom, bathroom very clean and spacious, fast wifi

the pool and hot tub was the best and the free breakfast was very

the staff were very friendly and free parking was provided

kids all got along and staff checked area occasionally

didnt like the breakfast eggs, sauages, and oatmeal

i was on the main floor right across from guest laundry and hotel staff room

the pool smelled like moldy laundry

maids, laundry staff and anyone trying their best to keep this hotel afloat

well , the laundry was broke but they fixed. thanks

laundry, computer use, police patrol.

wifi kept shutting down and restarting. very frustrating.

we requested for the spa tub to be cleaned because there was literally pubes and hair in it from the last guests

far away from kitchen

the pool wasn't huge but it was a clean enough pool and nice and cold

ample parking and easy to find

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

installations were a bit old, parking was a bit packed but nice overall

the free breakfast and out door pool

charge on laundry.

not one single thing!!!! price, parking and accommodations were all great!

room was clean and the staff was attentive, also the complimentary hot breakfast selection and parking was nice

the kids said the breakfast wasn't up to par

no room service

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

clean, safe, nice staff, good breakfast, parking right outside.

the indoor pool and hot tub were the perfect temperatures

we were on the second floor above the pool, a bit noisy at night.

breakfast was a pleasant surprise

too many kids without adults at the pool so i could not even swim and the tvs are outdated

we went to the restaurant and bar one night and they only had one person working

loved the room and pool area

nights were horrible with noise from another room in and out the room all night with a bunch of kids

nights were horrible with noise from another room in and out the room all night with a bunch of kids

my night away from my kids wasn t as stress free as anticipated

the hot tub jets did not work and the pool needed a good scrubbing

so loud when kids were running up and down the halls, everything echoed

would like the pool and spa to be 24 hours.

the baby pool

the complimentary use of their laundry facilities was a major bonus

having the kitchen and the manager's buffet and free laundry

only negative was the laundry area

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

free laundry. quiet and safe feeling environment

oh, and did i mention free laundry

friendly staff kitchenette laundry facility

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

it was nice and clean and had a laundry area to wash clothes at.

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

there was absolutely no parking

very limited bar selection, no dining except for breakfast

could use thicker walls... i can hear kids running up and down the halls.

warm pool, friendly stay and great breakfast

the food and bar area close too early.

couple kids parties who were all over and running through the halls.

the staff at thr breakfast bar were exceptional and exceeded expectations

there was young kids (adults) in and out of building

that was so thoughtful and the kids really enjoyed it that way

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

i wasn't informed about the pool being close prior to me booking

breakfast was amazing

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

very accommodating, laundry on site which was great

was laundry outside our room on a cart

except for a few loud kids that the hotel can't control my stay was wonderful

the fact that it is pet friendly made me happy, and the price and location made for a good deal

the pool could have been cleaner

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

pool area could have been a little cleaner.

room service requested at desk is a total joke; noisy hallways; bathroom door is a total joke: (1)

there was a lot of children in the pool.