that is not well contented with the pool and the lake

the location was good and the room was excellent. the wifi was good.

mention of wifi at check in

would be nice if they offered a deal with the golf course

gym could use some improvement.

had lots of parking and in excellent location for mountains and nearby town

- parking - reception area

they also have a big garden and plenty of space for parking

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

) and wifi working only at the reception

the bar is nice and the restaurant seemed good

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:)

breakfast was adequate

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

really good breakfast

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

very friendly manager and breakfast room staff

the breakfast was outstanding, which is unusual in my experience

not a lot of place in the parking

i loved the pool and the garden

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the pool is fantastic, the garden is perfect

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

wifi

the hot water took a while to get going in the morning and the wifi was a bit spotty.

room only had one towel because the laundry delivery had been delayed

the pool was closed - but then we were so happy to see the monastery

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

the swimming pool is 25m long and you can enjoy a

we had room service once during our stay, the food was very poor

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

comfortable beds and wifi

wifi password on the page inside the room

second time i have stayed here both times mini bar not working

sits at the end of quite a lively area with plenty of bars

spa was very nice and relaxing, also the views and the green surroundings

food and bar available on site and a good choice for breakfast which was served until 11am

30 staff friendly pool closed spa good but difficult to book

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

comfortable bed well equipped kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the

early bar closing

man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

no room service until the same time the restaurant opened

free parking

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

there is a bar with good coffee where you can access from the hotel

location, staff and gym facilities were exceptional

room was located near to a late night bar that is very noisy until 3 am

comfy, friendly staff easy good wifi so work was smooth

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

antic style cozy hotel and breakfast is good also.

poor wifi

wifi was poor in our room

wifi signal not great

no price list for laundry.

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

the wifi was very slow and almost non-working

staff, location in the city center, rich breakfast, wifi

food and poor, inaccurate info re pool facility

room was great, the wifi worked perfectly and the water was hot and plentiful

there was only a bar of soap and some generic shower gel so make sure you bring your own shampoo, conditioner

lovely location. lovely old world vibe. helpful staff. good wifi.

thought from the image that there was a hotel pool

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of

pull out sofa for kids needs replacing.

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

good shower and wifi

wifi in room very weak

the hotel had good wifi, but our room was a dead spot.

no room service even for tea and coffee

an excellent central location, attached garage ( for those who drive ), good wifi and ac.

toiletries , laundry bag ,aircon control from reception and poor operation

laundry is only two day service

the hotel information sheet said they had a laundry service

no laundry service.

wifi worked wonderfully

lots of noice from running water/ heating etc the property promised to have a functioning gym, but unfortunately

a/c, free wifi, excellent breakfast in lovely rooftop location

great breakfast. lots of cakes and nice breads. big tv stream and fast wifi

not the hotel s fault, but couldn t get the app to work for the ev charger

the wifi wasn t working well bathroom outdated

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

orange juice was definitely not freshly squeezed choice of pastries poor cold milk not cold in bar don't serve

a well stocked mini bar (although we only made use of the water)

segovian dinner tapas style at the jazz bar - super lunch at cafe vogue

wifi did not work self check out did not work check in took too long

room service for food, hot plates do not have covers so they arrive cold

secure underground parking

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

ample, covered parking

breakfast was great, and we loved the swimming pool

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

modern clean and secure parking on site very nice hotel

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

is parking

free parking

they allowed early check in as the hotel is huge and has many

disappointed that the pool didn t open until 12 noon

the cafe by the pool was so so

swimming pool and pool area

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

really nothing special. well, the wifi but that's pretty much it.

it means the restaurant and laundry close on the weekends and holidays

property claims to have a sauna and gym

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

bed was comfortable and the food i ordered through room service was better than expected

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

fantastic value for money and being allowed to take our pet cat and keep her in the room

wifi had some downtime

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

a lovely restaurant bar beside hotel (castizo)

no room service

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

room service never answered the phone when i called to order dinner.

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

very clean, extremely quiet (pool was still closed), great staff, huge free parking lot

bar in the evening doesn't open till 19

swimming pool outside, i couldn t expect more with this price, it s madrid

big rooms. laundry service was excellent.

very good infrastructure, clean, good breakfast, goos wifi

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the was no room service option either

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

and more things require maintenance: broken pedal on a garbage can, leaky faucet in the kitchenette, railing

great size rooms. lovely pool and gym. super friendly and helpful staff.

great big swimming pool, pool towels provided, big rooms, soundproofed

machine for water or a drink, which is incovinient if guests return late at night, when the bar or restaurant

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

room has no tea or coffee facilities during this day then you are forced to pay for one in the bar as there are

pool opening at 11am is too late in the summer heat.

also no laundry service even though it says there is one

clean laundry

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

clean, great staff, breakfast just whopper ud83dudc4c.

hotel is bright new and has all the amenities needed (a small swimming pool, free parking, free wifi, etc)

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

room service was available and room had a mini bar also

great facilities, good bed, great sauna and gym

all the staff especially at the bar (:

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm

the room service menu had nothing worth ordering i'm a executive chef

have loved an outside pool just to lounge around after exploring madrid all day

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

breakfast and wifi speed could be better improved.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

there was a gym

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

i liked the room. modern, clean, good feee wifi

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

not sure it would be ideal for two large adults sharing

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option

the pool was very pleasant and it was a great experience to explore the communal areas

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

it s time for renovation also room service closes very early

room service not available on certain days and i wasn t informed when i checked in, so i had no

was clean, comfortable and the wifi was very good and reliable

spa was not working

> no iron device in the room. > laundry pickup , you need to give it to reception.

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe

couples paid parking inside but there is option to park outside the hotel for free and it's safe wifi was

easy to find, comfortable, nice bed, good baths, lovely night receptionist, parking, super fast wifi

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

spa is small

room service menu

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

assorted breakfast, relaxing pool with whirlpool and room very cleaned, i booked a reasturant service in my room

do not request for laundry service, your clothes will be ready in 5 days

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry facilities were a

the gym is very

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

a laundry room where i could do my own laundry would have been nice.

- they force you to give and confirm your email to provide you with basic wifi internet, with the excuse of

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

hotel suited us really well however the pool water was very cloudy and tasted salty which was a bit 'off putting

there is quite early check in, and late check out, what is very comfortable

wifi is very limited only to one device

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary

didn t have the toilet brush and maybe some small gym or swimming pool would be

it doesn t a gym, pool nor a bar.

no swimming pool.

no free access to spa area.

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

awesome gym

also added bonus of laundry pay machines around next block

i was woken by this service being offered and a better way of collecting laundry might be worth considering

the pool terrace ia amazing wiz amazing views

the breakfast was varied, with choice for healthier options

loved the rooftop pool and bar area

no gym, no spa, no fitness room

not enough sitting areas in lobby, narrow hallway, no gym or other things to do

the bar and dining room are small but cosy and staff is friendly, food is good

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

service in the bar quite slow

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

early check in was a plus

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

there is a bar there and a burger king at the train station, but not much else

my son used the gym which was good

bed was super comfortable, the breakfast was delicious and had lots of variety even for my very arfid brother

no room service and pool wasn t available

machines in the gym didn't work well and location is not near a lot of restaurants or stores

the bar had no prosecco/ cava last night which was a little disappointing

free wifi is clearly throttled to 'encourage' you to move onto the very expensive high speed connection

breakfast very close to the stadium and to the metro station clean and modern rooms friendly

wifi speed

wifi at this hotel sucks !!!

10 min by tube to the center, rooms are comfortable, bathroom is clean, there is a gym, also the bar and food

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

staff, reasonably priced room service, excellent breakfast, very comfortable room

to communicate and asked me to pay extra 450 euro , i booked 2 rooms for 3 adults and 2 kids , they said still

no swimming pool

good wifi