there is a large play area and pool inside

the kids love the pool and the mini golf the slides

breakfast ud83dudc4eud83cudffb wifi goodluck

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

to then being placed in a room that was definitely clean and convienient as far as parking lot to room to pool

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

the pool and the gym were closed. it did not mention that when i book the room.

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did notice it also had laundry facilities which many would

during pandemic, breakfast every morning, housekeeping everyday (with no extra charge)

the indoor pool/hot tub were amazing

sheets beds were terrible, dirty floors shower wasn t clean, no cups, non working ice machines, wifi

that it had a microwave and a small mini fridge, along with a flat screen tv with cable with wifi

the wifi worked well enough

no breakfast no wifi no toilet paper or housekeeping horrible service rude staff

requesting refund..no wifi bad smell in the room dirty looking bed clothes

beautiful, clean and spacious rooms. free breakfast.

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

room service was not consistent

everything the rooms were clean the pool warm the staff was great

we didn't say anything at the time but there were kids running up and down the halls and slamming doors into

the exercise room and having a guest laundry.

pool just a little cool...but didn't keep me out of it!

i did not have time for a workout in the gym

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

checked in to the hotel on sunday, aug 13th evening and the wifi was not working

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

the room, pool and staff.

plus my kids wanted to swim

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens

room had pet hair all over carpet and the staff didn t seem to care much when i brought it up to

location and it had access to laundry machines.

breakfast had a lot of options. we were on the 3rd floor so it was quiet

pool did not seem clean

i wish they had designated 'no pet' rooms

were having their parking lot resealed and the smell was an instant headache

mall, easy parking and nice pool

room service as advertised - pool was dirty - toilet overflowed and it was not cleaned properly

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

i know it was explained as covid related - room service still not available

the pool was a little chilly but the hot tub was our favorite

see above. also, parking was at a premium. evidently a sign of success.

we ordered room service which worked well for our family which included two dogs

i just hate that the pool is always closed and it never says so on the website

we recieved a river view and early check in as requested before arrival

too many unattended kids in pool area

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

pool hot tub and breakfast plus we had connection rooms and staff was super nice!

no one answered when i tried calling the front desk to get help with the wifi

the breakfast cooking staff were exceptional

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

they provide laundry self service

upon arriving we find out that we paid for a room that had one king bed in it and we had two kids with us

enjoyed my stay but the website says the pool closes at midnight and it closed at 9pm

have laundry room but no change on property so remove washer and and dryer called customer service no

pool was out. unforeseen circumstances but a big disappointment

pool area was nice for kids.

wifi did not work

bar and bistro were closed

breakfast was wonderful & the staff wad so nice

horrible bed and pillows. no room service (no new sheets) only new towels)

had a pool.

no room service because of

the pool was not open due to an issue

about this hotel was great - the staff, cleanliness, breakfast buffet (and the nice lady taking care of everything

breakfast was good

the pool was not open during my stay i guess they had some kind of issue but it was

the kids enjoyed the pool

pool was too cold

they didn t have laundry supplies for the washer and dryer.

the front desk employee didn't have enough coins to change to me for the laundry lol

laundry not working, breakfast area in great need of upgrading

laundry, ice machines, bathtub stopper, etc not working

laundry is cheap

it must have been laundry or maintenance

free breakfast and it's a really nice hotel

no pool

there was no hot tub in the pool area. pool was smaller than expected.

the beds, pillows, location, staff, breakfast

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

roofers took up ovr 1/2 parking lot first week before 7am working past 8pm all week; week 2 carpet guys; very

easy access to 2nd floor room from outside & view of auto in parking lot from room window

the laundry machine was not working.

there was a gym, vending and laundry

clean and comfortable room, good variety of breakfast provided, friendly and helpful staff

lastly, and most importantly, the hotel is advertised as pet friendly, however it is in no way pet friendly

breakfast was included but thought it was a hot breakfast.

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

great place to stay. very clean, breakfast available, friendly staff.

hot tub has been removed from pool area room needed to be clean better

it was clean, the bed was comfortable, and my room was clean. the breakfast was good as well

plenty of parking and lots of nearby shopping and restaurants

employee was accommodating with breakfast and provided me with a ziploc bag to keep my bagels fresh while

they do allow pets but charge $25 for it

the kitchen was nice

not connect to wifi

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

were told they didn't have any available u til the following day because they hadn't started the laundry yet

no change machine for laundry and vending

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

laundry facilities were available

a change machine in the laundry room might be nice.

wish all the chain motels could come up with a better breakfast

wifi was very poor

really wish the breakfast would go later than 930, especially on a weekend

the fitness center, though small, had everything we needed

guest laundry was appreciated

only thing that sucked is pool was closed but we understood.

my wife s and our favorite thing at the hotel though was the gym

did utilize the snack and breakfast bar which was a first for us

great location! loved the bar and outside hangout area

no meal service on sunday evening but breakfast on monday morning was good

breakfast much overpriced!

breakfast was expensive for what was offered

the breakfast was lovely, fresh fruit cut into bite size pieces, egg, granola, pastries

bed was very comfortable. loved the restaurant and bar too!

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

i like the pool i like that it was breakfast.

quiet,room setup, would only recommend hotel to pet lovers (i have slight allergy symptoms)

room was adequate and the kitchen was a bonus.

no bathtub in our room and the pool was not very clean and was small.

the pool wasn't open but thats not the hotels fault!

loved the shower and kitchen

the kitchen was very useful

the pool was perfect for kids

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

driving all day, my kids were thrilled with the pool

friendly family welcoming kids friendly

clean. good breakfast.

- noisy from the ventilation system - missed guest laundry

linen in my room was never changed or replaced during the entire stay and no onsite laundry

guess if anything , it would be that there was nowhere to do laundry in the building

wish they had a laundry room.

pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

the room i received was not well vacuumed and old laundry baskets were

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

the breakfast and laundry room and better room service no extra towels

s no swimming pool or guess laundry area

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

the carpet was so terrible

wish the treadmills in the gym were updated

then i loved the restaurant and bar that was there also

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

eyes burning and some kids in out group broke out in rashes

was shut down for maintenance one of the reasons why i booked it for the kids

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

parking was horrible

laundry machine didn t work but ended up not needing them so it was ok.

swimming pool water was way too cold.

cold pool and hot tub.

we booked a pet friendly hotel

very clean! we loved the pool & the staff. great location

breakfast was good and kitchen staff were nice for the most part, and the location is convenient

the pool was awesome for my family

food, room service

allow my pet, breakfast and happy hour.

didn't read the fine print and there was a charge for parking

laundry on site

loved having the kitchen and the bed was super comfy!

breakfast was to-to boxes and you could request a microwave omelette

pool was great

breakfast was nutritious and healthy. the coffee was good. i liked the tea as well.

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

very cute with a fireplace

pool closed when restrictions lifted in ohio. bag breakfast terrible.

nice atmosphere during the meal.the fireplace and kitchen were a plus.

we had to go to the linen/ laundry room to get extra towels

very clean. comfortable bed. nice shower. friendly, helpful staff. nice breakfast choices.

wifi was sketchy

there is also a small kitchen area with a sink and nice size countertop along with fridge and microwave

wifi was slow and unreliable for a business traveler

i like that we can open the window for fresh air. also like the laundry facilities.

there were tons of kids in the hot tub, shouting and splashing

the pool was nice

kids running in halls

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was

my laundry was stolen twice

pet friendly, friendly staff, clean and pleasant

has a starbucks and a great parking lot

kids enjoyed the pool

also, what it looked like was that i got charged for wifi

looked like they came out of a box and were microwaved, there was a pool but it was empty and not in

the breakfast was good.

it was big enough to park my truck and trailer.

i liked the location and i was happy they excepted pets.

very clean. great staff. fresh and hot breakfast

add a laundry facility? a better grade of coffee? i nitpick...

whirlpool pool gym

pool was closed, and the chairs in the room were strange and uncomfortable

pool needed to be warmer!

room was clean and fresh. nice breakfast. very nice staff.

the breakfast was very good

due to covid breakfast was a bit different but still very good

maybe extend breakfast until 10:30am possibly

away but we never even saw her while we were waiting for over an hour in the front covered parking area in

the cleanliness, the stuff friendliness, the furniture/decor, the breakfast and the internet

parking was very limited

amount of $50 for one pet

gym cleaning materials needed a restock - outside entrance trash cans overflowing on a thursday

hotel was clean and pool was nice and breakfast was awesome

to be moved to a new room as we found white hair all over the sofa and floor which appeared to be pet hair

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

pool was not as warm as it should be for a advertised heated pool

the room service staff was friendly and helpful

the pool and gym were nice facilities.

felt safe, parking, and the shower was excellent

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

breakfast was very good

location was great! can t fairly rate breakfast due to covid requirements

a few more options in fitness equipment would have been great

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

a lot of kids running in hallway after 12 night.

wish the breakfast items changed. maybe add bacon and donuts for the kids.

very clean, rooms were big safe parking

to come to my go to for sure me and my wife love it pool tables swimming beds very comfortable wifi very fast

lots of parking and perfect for anyone wanting to stay on the east side

i also would like to know in advance when a hotel is pet friendly

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

kids knocking on doors and running

had 3 adults 2 kids and we where in a room with just 2 beds

clean and free secured parking!

also, the parking was excellent and free

the wifi does not work. the shower water is not warm enough.

i always enjoy the esthetics of this hotel. the parking is excellent.

) pool/breakfast area crowded with unsupervised kids (where are the parents

there were no dishes is the kitchen or silverware.

the breakfast was excellent

the kids were getting restless as anyone else would if you had to wait as long as we did

you need more designated. handicapped parking spots!

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

had to ask for cups, found dirty laundry in hotel room

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

size of the room, breakfast & location

the breakfast was the best in terms of selection and variety

swimming pool for my kids.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

among them plus a great respect and friendship between those at the front desk and the bar and their supervisors

they were rude, my sons couldn t work out at the gym

swimming pool for my kids.

great washing facilities for laundry, computer access with printer, pool

only thing missing was the pool not being open, but that may have been due to us having unseasonably warm weather

didn't care to have my kids around that

location and on site parking.

the snow in the parking lot was not shoveled so i resorted to some self handiwork