wifi didn't reach the first room we had at the end of the corridor

they charged us $150 of the pet fee, and our dog is 1000 times cleanliness than the hotel

the breakfast was very good and the location in great neck was right next to the train station and we

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

00 + tax per pet per night

there is no gym and the breakfast included is really poor

the wifi connection was unreliable.

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

the gym was a little small

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

room was comfortable. staff were cordial. room rate included breakfast.

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

thin walls, terrible breakfast and overpriced as well, slow wifi, rancid creamer with in room coffee, complimentary

front desk didn't mind when we show up for an early check in

i love being able to walk into the village for dinner or just relax by the fireplace in the lobby

pet friendly hotel with lots of grass

bar and restaurant are on the third floor attic space with no elevator and limited choices for

an hour in the pool with kids for towels

a little far away from my grand-kids , but worth the drive t the north shore

the wifi was the worst, room

pool is outdoor on 10th floor

little kitchen with microwave and fridge

bedroom separated from the living room and kitchen

spacious room, pool (until labor day, when it was locked).

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

the lounge, bar and gym. location to restaurants and pharmacy.

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

clean, good service, good breakfast.

breakfast was okay

arrived and wanted dinner but were told there was a party and we'd have to order room service

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

lift and parking area doors had seen better days no laundry facilities

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

the staff was so friendly and helpful. the breakfast was outstanding, and it was quiet

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

great breakfast, room accommodations and amenities

great location. convenient parking. friendly staff

just the food for the continental breakfast could you some upgrading.

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

very friendly staff, good breakfast and coffee

loudly, which disturbed my sleep, because my bed was beside the wall of their dining table or kitchen

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

the kitchen appliances were on point

the kitchen set up

close to allot of stuff laundry rite next door best buffet a block away

they have a very clean laundry facility right out the front door

the parking area is supposed to be exclusively for hotel guests, not for laundry services

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

but there is a laundry mat next door so parking can be challenging

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

comfortable modern rooms and a shuttle back-and-forth to the airport

newly renovated with an airport shuttle was a huge bonus!

really, really bummed that the hotel has no gym and did not advertise that it didn t

they have a 24hr laundry room

early check in , room makeup timely, cleanliness is top notch

super clean, great room service and super comfortable beds

like the gym- clean and sufficient equipment to get a good body workout

even after the fact i got billed additional charges for something called enhanced wifi when booking

no hot pool. laundry was out of service. one of the elevators wasn t working

to do laundry however, couldn t because the washing machine had mold all around the rubber

it was found in a laundry chute wrapped in a towel

they had a laundry room with coin-operated washer and dryer, i felt that was very

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

the complimentary breakfast was delicious

the gym was available for free

clean. conveniently located. great breakfast. quiet.

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

the hotel s laundry facilities were out of order when we tried to use them

separately for laundry and the gym isn t well stocked very barebones

we did our laundry at the hotel, very reasonable for both the washer and dryer

it has a laundry room, only 4 us to clean and dry.

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

bigger room and kitchen ( what i didn t use) they have laundry

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

wifi no working inside the room.

connection was poor; there were periods of time where it wouldn t work even though the wifi connection was

the guests from upstairs have kids and they were making too much noise.

need like a bar or snack area

gym

didn't have breakfast.

no food or bar at this hotel

level 3 for breakfast and gathering place with tables

lack of breakfast

restaurant and bar facility closed on a sunday

close to lga and free parking available.

staff was very friendly and helpful. breakfast was great. shuttle was great.

breakfast was very nice every day shuttle was very nice to the airport

close to airport for early morning flight. able to get an early check in

i lost a days work bec the wifi was down

had to be at the airport at 5:30am but shuttle service didn't start until 6am

the location was amazing! the shuttle bus from/to lga was very helpful too.

small bar area and no rooftop access.

and the worker there are negative people and they were bothering me and my kids

my bed had pet hair and other strings of hair that was not mine

wonderful area full of many restaurants and shuttle to airport

pool and spa very nice

the gym was amazing i wish i got to use it but i was only there a short time

sleep and some one just come inside my room without my permission and i didn t request any room service i feel

the pool was great and the spa facilities were very nice a good location with accessible transportation

property advertised airport shuttle but does not specify which airport so i land at jfk expecting to get a

room is clean and new, pretty spacious for a ny hotel. gym small but useful and free breakfast

location and the bar on the roof.

no room service until requested

rooftop and gym room was a great addition to the stay

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

wifi isn t working in the rooms

location and size of the room is great. gym is small but nicely maintained and equipped.

was a free breakfast and small gym available

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

the washing machines in the guest laundry could /should have been cleaned

but: pool didn t have towels lobby didn t have a laundry soap for sale

property has a few issuses like there is a guest laundry but it does not function

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

room service was not available for everyday. our room was cleaned only one day because we asked.

i didn't have breakfast because i had other meal plans that morning.

ease of booking. kindness of staff. good location and parking.

i like nice & clean property nice parking lock like everything good job take nice property

only negatives is there was no change machine for laundry and the machines took quarters

s a fairly new hotel so it s very clean, i got a suite which came with a lot of things like a kitchen (oven

i enjoyed my sent me & my kids n husband we had a good time

breakfast- but that was bad in general in us

rooms are beautiful, they were very fair about pool time

greeting at check in was excellent. bar staff very friendly and engaging.

the spa was great and the late

gym too small not a lot of equipment

room service for breakfast was excellent and well presented

the swimming pool is super small compared to the size of the hotel and so is the gym

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

couldn't log into the wifi.

the bed was comfortable. good internet connection. empty gym.

room had high ceilings, beautiful kitchen

the pool table and ping pong table in the game room were a lot of fun for our group

pool closes early.

beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool

the restaurant and the bar! also they don t have a laundry room!

there no laundry

food from room service could have been better.

parking lol.

pool was very small.

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

there was no wifi

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a

pool is very small. shower water had low pressure

i was in the very last room on my floor so i may have been below a utility or laundry room

breakfast was good and had a good selection

i will not be going back to this hotel when i have kids

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

laundry next to our room

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

second floor which was okay until the rest of that floor became a party for group of high school kids

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

my flight leaving was 7 pm and so i requested a late check out and the let me check out at 1

like there are no facilities (gym, pool, outdoor sitting space) but generally it was a good stay

breakfast bar well stocked and food was good

loved the gym and location as i was flying out of laguardia

the pool was down for renovations, the laundry facility did not work

had a laundry facility

/pool and workout and sauna/small touches appreciated/ great gift store/laundry available/had forced layover

laundry just only one machine and dryer

laundry services washer and driver was not working either

no pool or laundry facilities

shuttle to lga, cleanliness of rooms and nice gym.

i didn't use the wifi but nowadays i really think wifi should be free

friendly staff and free shuttle to lga. nice gym.

kids enjoyed seeing the planes landing and taking off

laundry next to the hotel on the second floor

no laundry machine

and laundry facilities were at the hotel next door

a laundry facility in the building so that you don't have to go next door, especially since we are

traveling with a kids can be expensive, so free breakfast, and the pool being open like advertised, would have

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

we travel with a dog, so we stay at many la quinta's because of the excellent pet policy

the free breakfast, it s quiet, and the gym

it was pet friendly

convenient to airport, shuttle was on time and made an early flight easy!

throw from the airport, there is a shuttle, but i was able to walk as well

they were able to accommodate an early check in, have shuttle service to and from airport, gym with plenty of

and the shuttle to the airport was excellent

liked that they had a bar and restaurant on site

the room smelled smoke (we choose a no smoking room).

also, we were on a no smoking floor but our room was filled with cigarette and weed smoke from surrounding

gave me the wrong room at first advising me that they thought i would rather have a non-smoking room

convenience of location and i like that they have smoking rooms available as most hotels don't nowadays

the smoking room -too strong smell...

didn t have room service for fresh towels

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

room was very clean, room service staff very nice and friendly

no pool no continental breakfast

would have enjoyed a bar on the premises.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

little tired. water bottle machine broken in gym.

clean and comfortable. very friendly staff. nice bar lounge area.

great location for shows at cap theatre. decent bar food.

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

laundry room and bed comfortable

breakfast was good. coffee always available. laundry facility included.

also, the laundry facility consists of only 1 washing machine

staff rooms breakfast laundry

laundry

i like the laundry room and continental breakfast was great

room service is good and flexible

i also appreciated the bar and tv in lounge area

that there was a bar and the lobby was nice and spacious

just the location and laundry

very nice with kids in winter time

great lobby, nice gym and pool.

the bar was great (bernard was wonderful)

we loved the pool.

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

loved this hotel - the opera house hotel is a hidden gym in the bronx new york area

it was quiet in the halls too, too loud kids running etc

the gym was nice with treadmills and weights

wish the drinking water was not in the gym since it locks at night, i wish it was in the cafeteria area