there was not even a laundry bag in the

pool was not very inviting, but we were not planning on using it anyway.

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

the parking is plentiful and close to the building

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before

the property was extremely beautiful the pool was so cute for the kids to enjoy.

they have a magnificent golf course if you are a golf fan

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

a world class spa would be a nice add to the property

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

staff was excellent and very attentive. very clean. breakfast was great.

everything was clean from the rooms to the pool area

the kids were sad the pool wasn’t opened.

horn honks in the parking lot, esp

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

the small kitchen with microwave, fridge and utensils are great additions

location, layout of the room, adequate parking.

always beautiful, neat and clean. pool is nice

parking lots were full or closed for work and no arrangements were made for overflow parking

i immediately went to the pool area to inform everyone, gather belongings, and resolve the situation peacefully

the kitchen

they gave us a room in another hotel across the parking lot but it sure would have been nice to be closer

breakfast and location was great

laundry room was a bit outdated and had no change machine so i had to travel too several places to

that it is pet friendly

not regular house keeping ... the wifi is the worst i've ever had in any hotel

breakfast could have been better usually the same thing kind of cold

they were accommodating with a bit of an early check in as we were crunched for time

bathroom wasn't that clean and laundry facility had a weird smell

the dryer was broken in the laundry room and no offer was made to refund my money

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

i thought it was the laundry room

fireplace was a joke

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

had just been in a hotel in mn and this hotel was just beautiful, great breakfast, very helpful and friendly

didn’t eat breakfast but the hotel was comfortable and clean i would most definitely

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had

specific for the pool/ hot tub

the wifi in my room on 3rd floor was very poor, i could not connect most of the time

so many pot holes in the parking

pool was clean and just a tad too cool for me but the kids loved it

guests that went to pool would track alot of water inside elevator

the wifi was not very good and we kept getting kicked off of it.

laundry room and dryer vent hadn t been cleaned in awhile

family and i were very disappointed to find that the pool was closed and had been closed since 2020

we stayed in a 2 bedroom suite with 3 adults & 2 kids very comfortably

the kids slept on the hide

good location excellent breakfast

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

friendly staff. rooms very clean. good breakfast. location.

i don't like the kitchen or the furniture or tv size

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

careful when using wifi

no gym or laundry

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

couldn t get extra towels until laundry opened.

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

breakfast was great!

the pool was closed had to go across the parking lot to fitness usa

kids running up and down the halls

kids were disappointed

had issue with free wifi connection, not straightforward

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

pool has been closed for over a year we were really hoping it would be done by now

heat tub and swimming pool and laundry

the sink in the kitchen leaked all over the floor. it appears it was a preexisting problem

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

the kids liked the pool area

handicapped parking limited

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

had a bit of problem with the card reader so they put me in another room right away plus the bar served good

location,swimming pool

the location is next to bar louie which provided good food and service.

they have amazing staff and pool

no guest laundry. heater didna ? ? t keep consistent temperature.

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

i have kids so we all know they touch everything so i needed a safe n clean place for my kids to enjoy

only thing is with kids i didn t want to drive a couple miles away for them to swim

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

the mess the kids made at the pool but, not your fault.

beds were okay, parking is free

always love the omelette bar for breakfast, the staff are nice and helpful, and rooms are always good

the parking is bad bad

view the lads who monitored the breakfast on saturday as a micromanager

breakfast buffet

noisy in our room by pool at night, rooms need updating, pop prices

liked how the pool was open

however, it would be great if there were a few more vegetarian options for breakfast

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

spacious room, ample breakfast choice, nice location. gym is small but serves the purpose.

parking lot should have one way in and out exit from haggerty road and very small

pool area needs major upgrading

pool was closed due to covid but i definitely understand that

same price and none of the amenities are available not even housekeeping pool or room

room service never arrived, the housekeeper walked in on me, it was so loud that had to move me to

and the wet loved the pool because it s not deep and we felt safe allowing our kids to play

no room service. restaurant closed most of the day. $75 pet fee

breakfast laundry room bed was comfortable

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

friendly personnel, good breakfast, nice swimming pool, free parking

breakfast was good.

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

loved that the laundry room process didn t cost an arm and a leg

pool was great

great breakfast nice size room

clean, nice, not overbooked - could find parking

although we did not use the pool or exercise facilities, they sure looked very nice and extremely good

pool and the hot tub were out of order

was not told about were to get breakfast

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

the pool was clean clear warm, and hot tub was great at 102 d

clean and breakfast/dinner options

burned out lightbulb, and no room service at all for a three night stay

was stopped up & nasty he told he could bring me some detergent for me to clean it no tv's no wifi horrible

parking lot is very tight

no wifi, dirty bathrooms, weed smell all over.

up to my car to try and talk to me before i pulled off and when i came back he was waiting by my parking spot

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

i found flower petals on the floor between the bed and the wall

the pool was cold and the gym consisted of 3 bits of equipment that sounded like they were going to fall to

the price, the staff, the amenities, and the pool for my grandson

there wasn't a bar soap at the room sink, just the hand pump in the shower

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

the laundry room on the second floor was filthy

that they have a kitchen

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

don't like the fact i had to pay to do my laundry

paying for laundry

it was nice to have a pool, as i had my granddaughter with me

buffet could've varied a bit on a daily basis because of indoors pool floor up to and inside lift was sometimes

breakfast was out of eggs (which is understandable with the supply chain)

when i had trouble with the key pad to the pool, a manager let me in, and had a staff member working to fix

parking was horrible because there were 2 different events going on.

was impressed with how friendly the staff was and the free breakfast was the best i've had at a hotel

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon

breakfast was outstanding and they had good coffee

the lobby and bar were nicely laid out

there's no room service for food from the restaurant & there were no towels.

pool and jacuzzi

pool was great for the kids in february

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

i love the pool. the bar area

was ok , but kinda out of the way and the hotel didn't have a bar , restaurant , and what they did offer had

the room was comfy and my kids settled in just fine

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

it is convenient to have a kitchen, cooking utensils and tableware

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

pool second day the breakfast was not that good

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

great resturant and bar on site!

had to ask about the gym and made me wonder what other services were available that i wasn't told about

they say they have room service, but don t count on it, i was told several different times there was nobody

ordering room service

paid wifi

on site laundry was a plus

the rooms were big. and i liked the free laundry facility.

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

free laundry room, good breakfast every morning nice hospitality

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

quality of breakfast some noise due to the gym center in my room

the hotel was very nice, good location and the breakfast was delicious - many choices!

wish the pool was warmer or there was a hot tub.

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

pool, or breakfast but other than that you do have a kitchen with full size kitchen and 2 burners to make your

i would gladly return here again, and i can bring my cat if i want to,, because they are pet friendly

of handicap parking

room was located next to the employee lounge, across from the laundry and next to the ice machine

parking is a bit tight at night add a few spaces

was very clean, lobby was bright and welcoming, beds were very comfortable and breakfast was so delicious and

kids sports team took over pool area and dining area

the gym was nice and convenient the pool was nice as well the pillows were comfortable and the room was

there was also a sign outside in the parking lot that had a broken metal sheet that flapped and clanged all

a hot tub in pool area would be great ;) honestly the friendly staff just made our stay great.

parking was tight.

pool is open late

did not offer muffins at breakfast :-)

very clean, conveniently located, gym was nice and equipped.

pool was lacking towels for guests, but fresh from the dryer to my hands was nice

the pool was very small.

room was on the end next to the stairs and all i heard was the kids next to my room running up and down the the

breakfast had a great selection different everyday

breakfast was an 7 out of 10 and the location was good.

kitchen

security of the parking lot needs a lot to be improved, since my company car was broken into

the breakfast was very underwhelming

i liked how clean the room was and kitchen was. the hotel overall was nice.

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

everything went well no issues other than not being able to connect to wifi

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

one for me and one for the kids

the swimming pool was too cold should have a heating pool

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

bathroom you had a pool hot tub

laundry, pool, cleanliness, breakfast, mini fridge

this was because there was only one person working in the laundry room to do all the laundry for every suite

the free airport shuttle is very convenient, especially when leaving from the hotel, as you can arrange it in

pet friendly great breakfast staff helpful clean and comfortable great pillows

for a weekend get away with my family so the kids could swim and ended up staying 2 extra nights

parking.

wifi password was not offered at the front desk

we only stayed for a layover. shuttle bus was efficient and convenient.

breakfast. i haven t been out since prepandemic. not the usual.

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet, temperature

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

breakfast always seemed to be the same thing

breakfast attendant

plus i had a whole kitchen

late check out,friendly, good work out family. good breakfast.

it was lovely to be able to have some fresh brew coffee in the lobby area before we took the shuttle to the

the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older

wifi was down for one full day

pool was out when we were there. no signage indicating this. kids disappointed!!

told the fitness room was 24 hrs but when i came down to use it it was locked

staff was very friendly, the breakfast was good

very clean. beautiful room. airport parking is close by.

he helped us with parking our car for our trip too

appointed modern room, fast wifi, quiet, good toiletries (but made in china), friendly reception desk, airport

over priced and parking for extended amount was off property and very expensive

we didn t try the gym because lack of time, but it looked decent

the guys at the bar gave us warm dinner at 10:45 pm

the shuttle to the air port was a wonderful service and very simple process

your rooms are not low in price, and with how stressful things have been for people with kids, without power,

we had a hard time getting correct change for laundry.

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

were a few too many kids for my liking but seriously--what can you do about that

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

indoor pool, the bar area, the seating areas with the t

pool and the gym were my tops

shuttle wasnt running

for breakfast, even for kids

whatever laundry detergent they used my body didn't like. not there fault

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested

i enjoyed the breakfast too with eggs and sausage

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

unregistered guests hang out in the parking lot prey on unwary people.

they have a laundry room for custmers and cleaning ladies are always nice

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

good price room. clean room. pretty good wifi.

there were no parking spots

wifi service wasnt free you had to pay for it

i liked the laundry facilities on each floor. this really impressed me.

no breakfast provided

pool was very cold. the children did not enjoy the pool.

after traveling for 12+ hours we were picked up on time by the shuttle bus

best wifi ever. clear, comfortable rooms. early check-in was offered to me.

the laundry department had employees who called off and the staff was not prepared

the breakfast was cold.

check for marijuana,check on parking lot condition after snow or ice storms

room was very comfortable with an adjoining living area and small kitchen

very nice accommodations. has a bar and nice breakfast. clean and staff was exceptionally nice.

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

also appreciated the bag to put dirty laundry in

had a guest laundry

there is a guest laundry room facility which is so convenient

wifi service is awful none of the stations on tv work and they have only ads for channels that

far from downtown detroit; gym contained a broken weight machine and no dumbbells heavier than 25 pounds; rooms

the maid forgot to leave laundry bags in the closet.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

didn t like that the gym equipment didn t work and the breakfast was limited in variety of options

great location by airport. shuttle to airport punctual and good driver.

wifi was strong, access to computer room and laundry were very timely

the hotel was clean and i liked the fact it had a guest laundry room l.

throw bleach in the laundry

room size. nice business center and suitable laundry area.

the dispenser for laundry soap didn t work

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

front desk were on it! shuttle drivers were so nice! room was clean and comfortable!

wasn t no connection or wifi really

the front desk staff person was very helpful, the room was clean and comfortable, and the shuttle driver to

on-site bar and restaurant

super friendly staff, place was clean, awesome shuttle to airport

clean, free shuttle to/from the airport, nice shower

the wifi didn't work but i had mobile hotspot.

the shuttle bus was on-time

clean room, staff was great, shuttle service was prompt, great expereince

the pool was almost unbearable. way way to cold. also no hot tub.

pool room and water cold.

the shuttle was exactly what we were looking for when i booked it

restaurant, bar, fitness center, shuttle every 30 mins to airport, close to enough to the airport that you can

the laundry room was down

we chose this place because we needed laundry facilities and were informed that they were out of order, very

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

amenties was un available out door pool not available garden not available laundry room not available no game

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

big rooms. clean and big laundry room.

laundry and made 2 attempts to dry the cloth and they were still wet

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

restaurant and laundry and coffee bar.

cleanliness, laundry facilities, very friendly staff

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool was cold and there wasn't a hot tub.

everything was good including the breakfast everyday and the staff were friendly and helpful.

swimming pool could have been warmer, but that s it.

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a