and the kids loved the pool

the pool was huge and the kids loved it

had issue with free wifi connection, not straightforward

the pool was closed had to go across the parking lot to fitness usa

very nice breakfast lounge, clean room rooms nice linens. nice store items

couldn t get extra towels until laundry opened.

laundry was closed until 8:30 a

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

i don t think they have laundry

bathroom wasn't that clean and laundry facility had a weird smell

the dryer was broken in the laundry room and no offer was made to refund my money

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

i thought it was the laundry room

booked this hotel because it has a pool but it was closed while we were there for maintenance which was

laundry room was a bit outdated and had no change machine so i had to travel too several places to

pool doesn't open till 1100

breakfast

very clean,and there was police just parking in the lot watching everything, and the breakfast was horrible the

although the price was excellent & the rate for her pet was lowered, i am not pleased with the result

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

nice breakfast selections. quiet and clean! friendly staff. even the elevator was smooth!

had just been in a hotel in mn and this hotel was just beautiful, great breakfast, very helpful and friendly

we asked for more towels at 8am and was told the room service team did not come in until 9

they charged 180$ extra for the kids to swim and two extra parents to sit and watch their children swim, without

your ad said pet friendly ,nothing about the 250 fee i had to pay very upset!

breakfast and location was great

indoor pool and breakfast

i didn t eat breakfast

i didn t like the fact the pool room and a bad feces odor that was very potent and very foul smelling

loved that the laundry room process didn t cost an arm and a leg

the pool was warm and the hot tub was nice

loud inside and in the parking lot after midnight out of coffee at 8 a.m. in breakfast room

aged property and parking lot not cleared from snow

we loved the halloween decorations. the breakfast was great. the hot tub was nice and hot

there was not even a laundry bag in the

wifi was difficult to connect to. a little far from the main plymouth/canton area.

front desk staff was friendly and accommodating with an early check in request

the bar and dining

ultimately had to head back out because the room service hours ended a bit early for a weekend getaway

this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

not much parking

the room was clean. the breakfast was good. we were allowed early check in.

of kids, oh my

wanted to use the gym facility, but it was closed for renovation

the breakfast was excellent! the pool and hot tub were great!

no one to assist with breakfast

great hotel. nice pool & hot tub.

breakfast. i haven t been out since prepandemic. not the usual.

comfortable and good facilities like the laundry room, gym and area to hangout

how much it cost to wash a load of laundry but i didnt die.

appreciated this hotel being pet friendly

kitchen, tv, bathroom. great rate excellant overall

the staff was wonderful very polite. it was clean and fun for the kids

they have a laundry room for custmers and cleaning ladies are always nice

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

s just to much specious activity going on in the parking lot at all hours of the night there s just never

the wifi actually worked

wifi service wasnt free you had to pay for it

the property was extremely beautiful the pool was so cute for the kids to enjoy.

is a beautiful well manicure property with a golf course and mini acres of land to enjoy

my husband and son enjoy that you have golf

i could not use the pool, maybe next year

wish there was a bar for a cocktail open later

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

the breakfast in bags really were great especially traveling with kids

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

staff was amazing. breakfast selection is great.

varied options for breakfast and a great size pool for kids and adults.

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

in the pool said it could get to 85 but it wasn't warm

the facility was new and clean, room size was nice, loved the sofa and table, kitchen, everything was nice

sign is high on the top of the building and there are no signs at street level directing you to parking so

was no evidence of a 'security deposit' on the recepit on check out, and the beds and gym/pool facilities were

quite location near the airport plenty of parking and airport transportation.

over priced and parking for extended amount was off property and very expensive

great staff, great amenities in room, great facilities at hotel, amazing shuttle service, super clean, great

your rooms are not low in price, and with how stressful things have been for people with kids, without power,

this was just me ,my son, and my nephew out to go to a pool

yolanda made sure we had coffee before we left on our shuttle at 3 am

location, decor, shuttle service.

room service-none for 4 days even after i requested-every time i came back to my room, it was not

staff was very friendly, the breakfast was good

was able to enjoy my night for the 1st time with my love and our 2 kids

pool was out when we were there. no signage indicating this. kids disappointed!!

full breakfast and hot tub

the breakfast selection wasn't good

price, location, staff, cleanliness, breakfast early.

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

first got a room towards the inner center - this was noisy as even at 11pm there were kids screaming around

wifi was not free, nor was breakfast. but it is a nice hotel, close to the airport.

i call and complain nobody care i requested the room service and i told him the sheets got dirty please can

no room service

i liked the laundry facilities on each floor. this really impressed me.

my kids enjoyed the pool and being able to order desserts from the attached restaurant

staff was extremely friendly, the pool stayed open late, the lobby was available for our 6 rooms to come together

pool was a little dirty and cloudy

i was bummed the pool was 'closed for maintenance'

the laundry department had employees who called off and the staff was not prepared

shuttle service

wifi was fairly slow

kids loved the pool!

really nice indoor outdoor pool

the hotel was clean and i liked the fact it had a guest laundry room l.

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

wifi was strong, access to computer room and laundry were very timely

the dispenser for laundry soap didn t work

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

i was put in the room after the laundry / housekeeping dock and building/ renovation works

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

had to be at the airport 2 hrs early, and breakfast wasn't available at that time

clean quiet breakfast was ok.

the pool was almost unbearable. way way to cold. also no hot tub.

was a descent price, has a gym, pool, restaurant and bar.

pool room and water cold.

friendly staff, nice rooms, good location, airport shuttle

the pool was open 24hrs which was a lovely surprise

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

i had them schedule me a shuttle and they did and i also asked for a courtesy call to make sure i was up in

no wifi connection. clearly states free wifi but couldn't get wifi while there.

the shuttle is ultra-convenient, running every 30 minutes 24/7

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

breakfast is ok, be nice to get some bacon, i'm all sausaged out

laundry room and dryer vent hadn t been cleaned in awhile

the pool was closed. the decor was outdated no room cleaning during stay

parking was close to an exit close to my room

we stayed in a 2 bedroom suite with 3 adults & 2 kids very comfortably

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

very clean and fresh with an excellent breakfast

hot breakfast was kept hot

breakfast is plentiful and a good variety

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

bed was comfortable, pool and exercise room were great, breakfast was good

the laundry room was down

customer service, had to take towels to laundry ourselves and garbage out

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

amenties was un available out door pool not available garden not available laundry room not available no game

we chose this place because we needed laundry facilities and were informed that they were out of order, very

husband and i were thankful for the breakfast because we did not have to cook for one of our mornings stays

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

only thing they could do is add more kitchen items such as pans and skillets/frying pan.

the breakfast area is clean and the food is good

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

the maid forgot to leave laundry bags in the closet.

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

like the location of the hotel, parking was decent, the gym equipment hardly worked and the beds were not that

with airport parking next door, we were able to purchase an 8 day parking pass for $20 at the hotel

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was filled with flies

the shuttle to airport is shared with another hotel so it could get delayed

firm mattress. large kitchen and bathroom. clean room.

gym & comfortable bed in spacious room

location was convenient, close to restaurants. shuttle service to airport was a bonus!

the shuttle bus was on-time

heat tub and swimming pool and laundry

the people at the pool were to wild.

hotel was quiet and parking wasn't bad at all

the food & pool were a plus

bed was very comfortable, spacious room and bathroom, plenty of parking

pool

parking lot is good.

*tons* of kids there that could have been occupied longer

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

was absolutely filthy, they had a wedding party and kids were running and screaming on all floors, no control

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

flight came in early, they allowed early check in

hotel is clean and the area around is nice, the small bar at reception for snacks or drinks, the shuttle from

i will be booking again very soon all my trips i will be booking with y all food was great room service was

the bed and indoor pool. great staff as well.

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

the layout of the room, pet friendly.

seating for breakfast was limited

laundry area was insanely hot and didn't work

seamless parking for vacation

the bar where the breakfast is usually served is being remodeled so breakfast is in another room

tight parking spots.

no breakfast. i understand due to covid but i would have at least like some juice

my room across from laundry room a lot of noise

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

going on inside the hotel property and there was a lot of paint everywhere and they had the gym room wasn t open

room service was quick and timely and no-contact service was excellent

the pool and hot tub needs a thorough cleaning

expensive wifi

wifi in the room is not free

bar should serve food and alcohol later

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

loved the breakfast and complimentary drinks and snacks in the evening time

people making noise at 3 am in the morning. inside and in the parking lot

some equipment in the gym was broken and didn't use the pool as it was too

the pool and hot tub were great as well

for as much as we paid, there should be something other than a gym

lobby bar or cafeteria even during late night due to the party

bathroom size and no instructions for wifi in the room not as we checked in.

the property was extremely nice and pleasant. the kids really loved the pool.

fad enough from the interstate to be quiet. breakfast was great.

no breakfast left when we went down 45 min before 11

the parking lot needs some cleaning , cigarette buds were all over

no breakfast was provided. delivery apps worked fine. so did lyft.

breakfast is not toast and coffee

two threadbare washcloths and two towels for a reservation for three adults and two children under three

they have breakfast and coffee all day long and they are located right across from buffalo wild wings

i had called twice to ask about early check in and if they had shuttle service or knew of any car service

convenient to highways, clean, quiet, easy parking

the breakfast provided was very good

hotel was clean, staff was friendly, and breakfast was good. like not having to pay for parking.

however, it would be great if there were a few more vegetarian options for breakfast

breakfast was good but i enjoyed having access to the pool!

breakfast buffet

breakfast was tasty and well presented

liked how the pool was open

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

my kids still had a nice time there

cleanliness, breakfast.

nice room, good size, nice pool

pool area and hot tub are nice

room service no housekeeping no pool and no discount for the loss of all amenities doesn't seem

the bed/mattress are very comfortable. i was allowed to have late check out due to my flight

pool and hot tub area but i wished it was open until 2am

all the kids running up and down the hallway early in the morning. the bathroom was tiny!!!

full house only one elevator ran low on food due to so many guests nice to have laundry on site

restaurant and laundry and coffee bar.

big rooms. clean and big laundry room.

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

fitness room, laundry and breakfast area

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

lady did her best to open the door for us and then she brought a complementary snack bag for the kids i appreciated

freezing pool.

love the place. free breakfast and laundry. worry free hotel.

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

loves breakfast and the fact their was laundry available .. kindness of staff as well .

kitchen had everything

laundry facilities

no laundry

is nice easy in and out to all shops around , parking , staff , room service

i could hear kids running around upstairs, and the people in the next rooms conversation word for word

pools are extremely important when traveling with kids

laundry room awfull

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry was convenient

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry

having a laundry room is a plus!

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

clean , convenient, right price. big down side is no late check out. 1 pm is the latest.

wifi cut in and out. bathroom tile was cracked

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

the laundry had been working

our room was located over the laundry room

had booked here because of pet friendly, but also held a room at the marriott

we were in a pet friendly room and it smelled bad.

but the heat went out in the middle of the night and i asked for a blankets she said i'm going to laundry n

pet friendly & they stay free

didn't charge for pets and gave us an upgrade room at no extra charge.

the wifi issue did not be fixed until the last day.

only dislike was the pet hair flying around the room

a dirty cart of laundry was outside our door for hours

no guest laundry

stayed for a week and missed the laundry service

no laundry room

very clean and comfortable. the game room and indoor pool is just right to entertain kids.

also, floors in kitchen were sticky

room is a suite with a fully stocked kitchen

parking and location was convenient for getting off/on the highway.

very quiet and kitchen was very functional. loved the shower.

you guys have a bar. the in door pool

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

pool not open,shower curtain too short to be usable

pool needs to open earlier -7 am is much better for travellers

location, breakfast, easy check-in process, desk staff was pleasant

would have been nice to have a complimentary breakfast that would make it nice

s great that you have a gym that s open 24 hours

the pool is too small

the parking lot is bumpy and full of potholes, the landscaping is not cared for at all and makes the

pool and the hot tub were out of order

clean room laundry facilities on site free breakfast close to amtrak and public transit.

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

they have laundry facilies,they, had not quarters

she then told me to put them around the corner in the laundry

when i needed clean towels, the front desk sent me to the laundry room to ask for more

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the pool was a bit cold.

she had great personality and treated my kids like her own

high kids running down the hallways in the evening

have a bar area but it still isn't in service

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

there was no dishware in the suite, which had a kitchenette complete with a stove

kitchen area