laundry onsite

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

laundry component has been under construction for a month and not available for use so that is one

laundry accessibility, honestly that's about it.

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

pet fee was the most reasonable of all hotels and facilities were exceptional

restaurant and bar were under remodeling. they had a limited menu and bar set up.

had a bar of soap stuck in the toilet when we arrived

was a little disappointed the doors in the pool area to the outside were locked.

the staff was very friendly, and amazing with my kids!

clean. decent pool for the kids. hot tub was very hot.

more bfast options bigger pool area and more towels something more for the kids to do

breakfast was filling and delicious

not far from us bank stadium,the staff is great and i love having access to the pool and hot tub and not far

also a very good breakfast

amazing breakfast, regular housekeeping, amazing staff very friendly

i got to breakfast late but was still able to eat

and the pool was open only on weekend but then they closed it all week with a sign saying closed for

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

clean, quiet room. comfortable mattress. nice fitness center. good location.

enough handicap assessable walkways from parking to door

all the other hotels were booked up in the area between competitions so we had no choice but to continue to

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

parking both nights we were there

downfall was there wasn t change available for vending machines and to do laundry

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

pool hours were very appreciated and having laundry service

other visitors were loud in the hall and a man s truck was broken into in the parking lot

breakfast and the room were excellent

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

the room we had was next to the elevator and laundry so it was noisy all night

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

clean, modern room. great amenities of in room kitchenette and shared laundry

we asked them if there was a laundry room and for extra toilet paper

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

staff was friendly & there's onsite laundry

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

parking was a bit inconvenient compared to lobby entrance.

phones were in rooms, but didn't work, outside security door to the parking lot broken, some people who stay

was a lot of noise coming from the laundry or maintenance room above

my teen daughter wanted to exercise in the gym and they came in and bothered her and started

clean rooms. appreciated the shuttle to the airport.

location- free shuttle from the airport can t be beat

the pool and hot tub were fine, but the area was chilly

breakfast area had a lot of room

no sausage for breakfast

bike in gym was clunky, not a spin bike

the breakfast was great

the staff, comfort of bed, high ceilings in room, breakfast options, cleanliness.

chose this hotel because of laundry facilities- and no laundry

my kids loved the breakfast and pool

the pool closed too early on sunday

decent enough of a location. interior looked presentable. parking was easy to navigate.

this hotel because it offered shuttle to the airport- and then no shuttle

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

staff pool laundry

large room, beautiful kitchen, slept 5 comfortable

i was overjoyed with the variety of free breakfast items, the best free breakfast i've ever had

airport shuttle we were told would be available the morning of checkout was not available because staff

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

booked a room with a fireplace and a family room, but got a really small room without a

the kids loved the pool area and everything was clean

it has a great pool with a kids area

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

my kids enjoyed the pool

the kids enjoyed the pool and breakfasts were good variety

could use additional laundry fro guests. one washer and dryer for all.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

staff was very nice....front desk to the laundry guy and others. all very pleasant.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff were very friendly and it had a gym and pools which i liked

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

free laundry services

pool and breakfast.

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

there was free self-serve laundry which was an amazing perk

had a workout room, pool, and laundry if needed

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

friendly staff great amenities - nice workout facility and access to laundry

i wish they had laundry machines in addition to send out services

secure elevators, great pool, hot tub, and gym

attachment to mall, shuttle service, cleanliness of room

room service is great even the cleaning staff are super polite

i wish there has been a hot tub, but the saltwater pool definitely made up for it.

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

it was also good to have access to the laundry

the breakfast was amazing and the staff was really friendly and helpful!!!

nice kitchen area with real dishes and large refrigerator

friendly staff, free tea and coffee in reception, clean, laundry available

the rooms are impresively clean & modern fixtures and kitchen appliances

great room, great breakfast, great gym

the hotel is clean, breakfast was good with many options, and loved the option of being pet friendly

to the mall, variety for breakfast, expresso machine, hot chocolate, pet friendly, size of room, and afternoon

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

staff. hot breakfast. social hour.

drink at the bar (long island ice tea) was $18, which seems very expensive

room layout for traveling with kids

breakfast selection, the gym facility, the shower in room 513- it leaked all the time, the cleanliness in the

location was not the best, but thank goodness for shuttle.

parking was tight on saturday night due to a party in the ballroom

the kids enjoyed the swimming pool

not for family with kids, double size bed, too small.

not for family with kids, double size bed, too small.

the pool was freezing, kids didn't mind it but all adults passed on it

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

the pool was freezing, kids didn't mind it but all adults passed on it

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

the swimming pool and bar are not open due to covid-19....that part sucks!

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

my daughter had to move bags of laundry and trash out of the way in order to get through

the customer service was poor and i accidentally left a bag in my room and there room service went through

nice location and comfortable. gym was very good.

had to walk across street for laundry and pay for breakfasts

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

i have younger kids and would want a pool or some other amenity to keep them occupied if i was staying more

frosted glass barn door so it never really closes but could definitely hurt if you got your/your kids fingers

the gym and accommodations were great!

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

was an unknown pet fee i thought was a deposit

and a laundry room

that it seemed so new and clean. breakfast buffet exceeded expectations.

sparkling clean, great staff and delicious fresh breakfast. way above average!!

nice kitchen / living area ud83dude00

with kids, this is so incredibly helpful

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

had trouble finding laundry room and there was not change machine there

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

only need a laundry room to be absolutely p

kids entertainment, make it ng sure masks were on everyone and

the pool area, the activities an the rooms

the bar closes at 9 pm

kids entertainment, make it ng sure masks were on everyone and

loved the pool

called down to learn that we were above the laundry

breakfast was awesome

shuttle was supposed to run at the bottom of the hour but sometimes didn't run until the 40th

there's also a kids' meal menu for dinners

property is listed as pet friendly

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

laundry and reception have been great

decent breakfast included and a laundry a bonus

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

having a shuttle that would take us and pick us up for the lightrail was wonderful

we also enjoyed the pool and exercise room

the extra space . traveling with 3 kids can get crowded at a hotel.

me and my kids were really hoping for a nice hot breakfast

easy access, clean and quiet kids loved the pool

loved that they offer hand wash in the bathroom, not just a bar of soap

good parking near room.

the water park

pool area was great for families with children

chose this for the pool to bring my grandkids

breakfast was a little lacking.

no breakfast - covid!

and couch could have been more comfortable, i would have preferred an indoor pool (not that they can change

they didn t have e a inside pool

also no hot breakfast fir same reason

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

they also have a swimming pool, laundry facility and more

there were few just standing for kids to get out pool, so they can get in

friendly staff with great customer service, clean, comfortable room & delicious breakfast.

there were luggage carts and a guest laundry

the laundry facilities weren't adequate for the size of the hotel.

which means sometimes laundry gets started up to days later

i rested well as well as did my laundry

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

i liked the gym

plenty of parking

the pool area was perfect for our two kids

all around great experience the free shuttle between the airport and hotel great location pleasant

work out room is attached to the laundry facility which made it

location, kitchen in the apartment, nice and helpful staff, laundry room

they offer free use of their laundry area which was a huge help for our family

laundry, breakfast and some evening meals

loved the pool, hot tub and free laundry service

wifi wouldn't connect to my child's device so we had to enable my mobile hotspot

great location great staff clean rooms good breakfast

all the kids running around in the morning

very clean and nicely decorated. the bar and restaurant were nice

hotel was very clean, including the gym and pool areas

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

we even used the guest laundry room

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

perfect for families with kids

we did not use the pool or exercise area but if it was a longer stay we would have liked this addition

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

my kids loved the pool and the hot tub

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

you can get free ice, free water (from fitness room), free brewed coffee from the lobby 24/7

kids loved the swimming pool and hot tub. very clean and quiet.

the scenery and the bar and the bar staff

wish there was better parking options

my wife and i truly enjoyed the bar for one drink after attending the chanhassen dinner theater

they were short staffed in the kitchen

we really enjoyed our stay with the kids

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

pool area was small

company several times that they do on run a shuttle sense covid, and they only have a 3-day free parking

they had laundry facilities which we needed and used

the only place available to guests was laundry

laundry detergent was too strong smelling

no coffee in the rooms, and they can t give you change for laundry but we had some

(possibly dry laundry soap flakes

going on in main lobby, no on-site laundry

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

the indoor pool was fun and clean

its location, bar / resturant and the staff

excellent proximity to moa and airport, with free shuttle to both

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

staff was very nice and pool and our room were clean

the bathroom in the pool area could be attended to a few more times throughout the day too as it was always

son wanted a breakfast pizza but were sold out

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

cool bar area

the pool/hot tub were very nice and were supplied with big towels

very good breakfast! pizza & drinks at the bar were great & convenient. very helpful staff.!!

limited seating for breakfast.

breakfast was just ok nothing great

breakfast was simple but adequate. staff very friendly

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

it was well worth the money. breakfast was fantastic! so many choices!

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

), bed was comfortable, and pet friendly

the pool area was nicely kept on saturday

the hotel is pet friendly as well, which was nice as we had to travel with our dog on short notice

the free laundry washer and dryer was a great bonus for travelers on a long journey

lots of space, free laundry

welcoming staff, free laundry services

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

our second time staying there and would do it again. the laundry service was great.

one of our beds had dirty laundry in it

not get ahold of room service through the hotel phones

excellent food in the restaurant and room service

gym looked plentiful for a travel workout

room service was quick and very good food

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

no laundry facilties at the hotel

actually, everything was great, but for only one thing the wifi was very weak and kept dropping every

pool was closed

needed two connecting rooms for a family with special needs kids who love room service on a night before an

this hotel sets the bar high for hotels and the shuttle picks you up from the airport

airport shuttle made it easy to get there on time

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

hot tub and pool area is great for large sports teams.

john was great at the bar and brad as always was great in

hotel was priced well for what we wanted. it has a great pool that the kids loved.

hotel was priced well for what we wanted. it has a great pool that the kids loved.

a free breakfast would have been nice!

nothing for kids to eat

i felt i needed to ask a lot of questions, such as where is the gym and the hours

staff was great from front desk to room service to bartenders and food servers

loved that we could bring our family pet along for our mini vacation and there was no extra charge

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

clean. good location. free parking

like the bar in lobby a lot

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

there was also an awesome lounge chair which one of the kids decided to sleep on instead

and they were pushing each other into the pool, running around and it was intimadating to other kids in the pool

lager room space and everything is in the room.. nice environment good parking space.

no grab bars inside shower. kids yelling and the loud echos in the pool area.

laundry is more experience than that at best western

we didn't use the pool or gym

we didn't use the pool or gym

were happy to accommodate our early check in

wish the breakfast was served a bit longer on weekdays

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

the pool was close ud83dude41

the shuttle driver was very friendly at 4am :) the hotel was clean and i absolutely loved the bathroom

celebrated our granddaughters birthday here and were able to use a place right outside the pool area that had

i enjoyed using the fitness center and even used the laundry room in the hotel

they also had a very nice laundry facility

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

laundry room was clean but you need to bring own soap

asked for the quietest room and got one that backed up to the guest laundry and ice machine

was good and servers super helpful and friendly rooms clean and comfortable pool clean and warm kids loved it

close to mystic lake casino

- very hard and uncomfortable mobile access key doesn t work to outside doors minimal parking in front, making

there was nothing that we didn't like. staff was friendly and plenty of parking.

that the pool and jacuzzi was not open .

in lot in winter storm supposedly there was valet but i only saw two kids talking never offers to valet

i loved the valet parking and free shuttle

we loved the hotel, casino, golf and steakhouse! we will be back next year!

room service did not do a very good job of straightening the beds. bathroom floor was dusty.

book in room said pool was open till 12 am for adults but at 11pm staff came and made us get out of pool

try to charge me twice for my pets

close to the casino

our kids loved the pool and the slides.

breakfast, hot tub and a pool are a extra win ud83cudfc6

waiting for towels until the next day because laundry was not done

laundry hanging from balconies

the laundry room was very dirty

not sure if they don't do laundry or what

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

room service was 20 minutes late.

room size and cleanliness, breakfast and dinner were very good

the spa area looked very nice but was closed every time we tried to go there

the bar was fantastic and bartender was incredibly kind

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the lobby and restaurant area/coffee bar served good and reasonably-priced food and drink

pool had a funny smell - perfumy - that was offputting, like maybe trying to mask a mold smell

staff was excellent, shuttle transport was great!

in this case, the service was great -- from the shuttle driver's to the

the breakfast was the bomb !!!! awesome!!

the shuttle driver was awesome

the tvs lip sync was way off, assuming this was due to the wifi not working well

great location, clean rooms, and great breakfast.

breakfast was very nice

laundry room in the main building was nice , staff were very nice

was friendly, kitchenette was wonderful, the beds comfortable, it was very clean and it was also pet friendly

room was great for the kids and i. breakfast was awesome great selection.

it was good....the small pool was closed...i wouldn't have used it anyway...

pool area was very small and not private.

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

i have kids who aren t a big fan of eggs and sausage

the breakfast is also good for the price

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

no overnight room service

kid friendly. has a laundry room.

there was laundry, office area and workout

could have extended the pool hours as it was super busy with kids most of the evening

we went for a funeral and all my kids and grandkids stayed and there wasn't anywhere we could be together

well as the hot tub and there were plenty of pool towels available i stayed with my husband and kids for 2 nights