i enjoyed using the fitness center and even used the laundry room in the hotel

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

they also had a very nice laundry facility

laundry room was clean but you need to bring own soap

lovely hotel connected to the galleria great parking

the bar was well stocked with high-end liquor

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

breakfast. worst in years, both from room service and at club lounge

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one

no info in the room like how to hook up to wifi

great staff, upgraded room. large facility, nice gym. good breakfast.

staff was super friendly, rooms where spacious the free breakfast was delicious homemade omelets and location

fresh breakfast, clean rooms only thing that stood out was cold temperature in the pool usually pools are warm

room was above the pool

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

the free shuttle to the mall was a great plus

the kids swam in the pool

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

traveled with 2 kids and requested a roll away bed for our room and after having to walk down to the lobby

weren't very clean and they didn't have any shampoo as well as the internet wouldn't work so my kids couldn't

very friendly staff all round. hector the hotel shuttle chauffeur was great.

it was also good to have access to the laundry

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

i did feel the fitness room could have used a little more updating/attention.

convenience to activities, and airport shuttle

parking lot was full forcing us to use the parking ramp

small hot tub and pool

the pool was also overrun but rude kids

we had no intention of renting a vehicle but instead use the complimentary shuttle service to commute back and

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

hotel was priced well for what we wanted. it has a great pool that the kids loved.

parking lot not plowed.

i was surprised with the $50 pet fee. i would have gone to a different place if i had time.

the hot tub and pool are amazing!!! cookies are delicious and a nice touch.

nothing for kids to eat

parking lot was not cleaned up snow very well

i was surprised that room service arrived in take-out boxes and not with traditional plates, glasses, and trays

but never feels like it, from the beautiful lobby to the friendly staff, to the fact that it s pet friendly,

were kids everywhere

laundry was unavailable and i had to find a laundromat before leaving town after check out

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

that they only had one laundry location

pool wasn't open which wasn't posted on their website

cramped parking lot

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

24/7 fitness a plus. room was quiet and comfortable.

i wish they had a breakfast bar or more options in the grab and go center.

my kids loved the pool and the hot tub

the restaurants food choices and the fact the bar closed at 10 should be open way longer

loved that there was a laundry room available.

the laundry facilities weren't adequate for the size of the hotel.

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

our floor had laundry available, and the clean laundry smell permeated the entire hallway

the guezt laundry took way more then the $2 it said it would cost.

love the location close to normandale lake and having the free laundry facilities was really great

laundry, breakfast and some evening meals

free laundry

they offer free use of their laundry area which was a huge help for our family

loved the pool, hot tub and free laundry service

pool and rooms nice

kids birthday party was going on in pool area and it was loud

hot spa was wonderful and gym looked well equipped

easy free parking and seems like a safe area

spacious rooms, plenty of parking, efficient check in and check out process ; excellent gym with variety of

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

only need a laundry room to be absolutely p

had trouble finding laundry room and there was not change machine there

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

called down to learn that we were above the laundry

bartender appeared to have friends and/or regulars at the bar and kept conversing with them while

i had dinner at jake's bar and the food was so good and i loved the fireplace

shuttle was supposed to run at the bottom of the hour but sometimes didn't run until the 40th

had room service and the gentleman who brought food was very friendly

and a laundry room

sparkling clean, great staff and delicious fresh breakfast. way above average!!

i stay here every year for our family trip because you guys have a kitchen

the breakfast was nice

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

very helpful, cheerful staff. free shuttle to the fair and free parking.

good wifi-quiet room-good breakfast

in the pool restaurant

provide at least continental breakfast for kids with that price per night.

loved how many activities there are for the kids

the pool hours

the environment and activities for the kids

chose this hotel because of laundry facilities- and no laundry

i also like the swimming pool and exercise area except i wish it would ve been a treadmill

parking lot was icey and slippery

really warm pool and there was a nice hot tub

not busy. poolside rooms!

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the pool area was perfect for our two kids

proximity to airport and moa. easy parking. comfortable beds

liked the receptionist (alexandra) who was very helpful in providing details around parking services

had a round of cocktails in the bar which were ridiculously over priced, and small

the pool area was awesome since adults only after 9

room service for entire stay

the pool area was smelled like sauna not a pool

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

good wifi

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

the description was showing a suite with sitting area and fireplace but in fact the room was a simple to bed

there is no gym and pool. the carpet was smelling bad and needed a deep cleaning/ wash.

we sat at the bar and had appetizers and a few drinks

spacious room, gym, pool, immediate, safe access to moa

we had kids that needed a nap with the long day running around the moa and nickelodean universe

fantastic room service

great gym and pool

the kids loved the pool

i wish they had laundry machines in addition to send out services

pets being allowed. one barked all night.

the heavy chlorine smell in the pool area. i would like to see parking included in the room fee.

fact that is stated it was pet friendly and the mall it self wasn t and you couldn t leave pets unattended

shuttle from airport was gross and smelled bad. also, it should run more regularly.

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

laundry and reception have been great

decent breakfast included and a laundry a bonus

then later she was kind enough to give us extra laundry

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

breakfast

could use additional laundry fro guests. one washer and dryer for all.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

location, suite with separate bedroom and the hearty, well stocked breakfast.

friendly staff, free tea and coffee in reception, clean, laundry available

the gym had plenty of equipment. rooms are spacious and clean.

clean, near mall of america ( 2 minutes walk ) nice lobby and swimming pool, friendly staff

the gym was exceptionally clean

pool was well heated

had to walk across street for laundry and pay for breakfasts

to the wifi and bluetooth was a little touchy at first to get a clear connection

close to the airport, clean, good gym

gym, shower, and room. hotel location was perfect.

walking distance to moa bed bathroom bar and relaxing area

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

not have the breakfast due to early flight in the morning breakfast was at 6am

were not able to shuttle either way to the airport and their breakfast couldn't be served because of the virus

pool was too small and too many kids were in it

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

the rooms were so big for the price! we were able to get some privacy from the kids

liked everything that homewood suites hotel offered us from the shuttle service from the airport to the hotel

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

the laundry on the second floor was neat and clean

guest laundry on-site

they had no shampoo, no laundry bag, no tissues in the room

(possibly dry laundry soap flakes

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

room wasn't vacumes. no pool or fitness room

but with that said the property had enough space for parking to stay out of the way

nice pool and hot tub

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

had a workout room, pool, and laundry if needed

we loved that the laundry was free and there were plenty of machines

free laundry services

good laundry facility

easy check-in responsive staff laundry facilities

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

location cost shuttle breakfast friendly staff

i liked that they had early check in

tiles around the pool were extremely slippery and dangerous

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

clean room. polite staff. decent parking accommodations.

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

only thing which clicked was there wasn't a laundry in the building

no laundry facilties at the hotel

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

the gym was great.an staff is very friendly and helpful.

room was very clean very close to mall of america my kids liked the pool

really close to the mall, quite and cozy rooms and a good size wifi tv

shuttle service to the mall of america, clean and modern decor, prompt room service, free parking

clean and comfortable hotel in a safe area for my kids.

there was laundry, office area and workout

kid friendly. has a laundry room.

well as the hot tub and there were plenty of pool towels available i stayed with my husband and kids for 2 nights

well as the hot tub and there were plenty of pool towels available i stayed with my husband and kids for 2 nights

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

that they don t have a laundry machine s specially when you stay with a kids

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

microwave in the rooms and going outside to do laundry

no laundry facilities

one of our beds had dirty laundry in it

we ordered room service the first night and the food was excellent

gym looked plentiful for a travel workout

breakfast started after our shuttle depart time in the past i thought they offered a togo option

this hotel is very nice the shuttle was quick and in time all staff answered our questions

laundry option

no pool no laundry breakfast outrageously priced

wifi did not work well some of the time

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

poor breakfast selections. much more could have been done even with the covid problems

room was right across from kitchen and laundry room and close to front desk

nothing fancy but nice rooms, easy parking, accommodating staff

the pool area was very clean and there were towels, unlike many places

room was right across from kitchen and laundry room and close to front desk

it was clean and outside parking was well lit.

going on in main lobby, no on-site laundry

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

no continental breakfast

friendly staff, to tub, pool, comfortable beds, great shower pressure, plenty of elevators short wait

the bar and restaurant also offers a good spread of options

room, full kitchen and very comfortable beds

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

were old but rooms are spacious and updated with a full kitchen which was nice

best breakfast of any hotel. large rooms.

laundry room in the main building was nice , staff were very nice

breakfast provided many choices

it was good....the small pool was closed...i wouldn't have used it anyway...

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

pool was closed.

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

pool a little small

very helpful, breakfast was good. pool open until 11pm, it was amazing!

nice pool although chilly room. great breakfast. comfy beds

breakfast person was great

waiting for the shuttle to the airport (which was almost 15 minutes late), tried to get a drink of lemon infused

the free wifi is very complicated to find - i guess you say you will pay honors but don t enter card

free shuttle to airport and moa

was a storm going through and we did not let the kids go swimming

restaurant ran out of kids meal options and had a very limited menu which was not healthy

nice b fast. good pool. nice room.

they had a very good continental breakfast. everything very clean.

the pool was very

no shower in pool area

maybe have some cheese with the eggs for breakfast

free parking

valet parking was not needed.

not enough parking so we had to walk a little ways away.

modern, new and clean with free parking.

the hotel is also pet friendly and we had no problem with having our dog with us

pet friendly

pool is open 24/7, good breakfast you can purchase downstairs for a reasonable rate, and nice staff

pet friendly walking areas

there were plenty of elevators, and plenty of parking spaces as well

the bar was clean, a little pricy but it's a hotel bar

there is laundry for $1 wash/dry so you can head home with clean clothes

kitchen staff amazing

i love that there is a kitchenette in the room. the view was great. the bed was comfortable.

pool is smaller than expected and they put breakfast away at 9:45 instead of 10 on monday so i didn't make it

pool was either dirty or there was too much chlorine in it because of the color of the water

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

room accomodations, location and bar ambiance

my family with 2 kids stood their very anxious and concerned over the mix up

my family with 2 kids stood their very anxious and concerned over the mix up

proximity to the airport and complimentary shuttle.

the laundry room is very useful and the front desk has laundry detergent and quarters

breakfast was great, staff was great, room was spacious and love the kitchenette area

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

from checking in to the breakfast room we felt very welcome and well taken care of

pool wasn't open on the hottest day's here

breakfast is great and having the laundry was really helpful

it was also really nice to have a pool, hot tub, workout room, and laundry room

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

not sure if it was a previous pet room

it was also really nice to have a pool, hot tub, workout room, and laundry room

great complimentary breakfast

wifi had a somewhat weak signal

because of the pandemic we were given breakfast in a bag, to go

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

pool wasn't as big as pictured.

having a gym and laundry on the same level as the room

complimentary laundry not so great.

nice pool area, fitness room, and breakfast area

the kids ran up and down the hallways throughout the night they took over the pool diving when there

didn't like that kids was allowed to run through the hotel hallway and be so loud

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

easy and cheap option to do your laundry

laundry facilities are a little out-dated, though work fine

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

do not have laundry machines on site, nor are there any in the immediate neighborhood

there was a pool, but we didn't swim

the gym and the full size court inside

the restaurant and bar area is large and a great place to meet friends

pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

unattended kids in pool esp with it being a small area

the staff the bar the lobby

there were some kids running up and down the hall screaming for a while but that was the parents' fault, not

it said there was room service, but there was no information in the room

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

pool was open and there was complimentary breakfast

i wish it had room service n maid service

think i got food poisoning from the breakfast buffet, most likely i ate sausage that was out too long, but i

clean, good breakfast, easy access, comfy lobby.

laundry room did not have a chance machine and front desk did not have change either at the time

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

*room service: fresh towels and light cleaning was not available unless requested

no room service

the gym is great- a lot of variety and lots of machines

i loved the added bonus of the sauna in the gym area

the staffs reception, gym facilities and the food.

disappointed there wasn't an outdoor pool. other than that though, great property

could use a little more security or watchful eyes on the lobby at night with the bar

breakfast was really disappointing`, we would never have breakfast there again

bar could stay open longer on weekends

the gym could use some more equipment, otherwise it was fantastic.

cost of parking $48, no room service after a certain time

no vegan options at breakfast and the bar closed early

lovely rooftop bar overlooking the city and a little museum describing the history of the foshay

room service was horribly expensive and valet parking was expensive. room was small

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

there is not a pool, spa or rooftop deck of any sort.

very fun place to stay with observation deck, speak easy with views, and great lobby bar space

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

i wasn't told about the gym

breakfast could be nicer and most things were out when it was only 8a

everything was amazing even the breakfast

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

bathtub for the kids and so we tried a shower

a deal breaker, but breakfast was so busy that food was running out

breakfast was a little skimpy but what was there was good.

loved that they had laundry accessibility and a latte machine on lobby floor

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

also the laundry that guest could use required coins to work however their coin machine was not working so

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

, inside pool, gym, chrome cast in the room, etc

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

i like that you had your own kitchen and livingroom

we also like the breakfast

gym needs to improve as well

no laundry on premises

website says you have laundry but you actually don't.

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

did not like that there was no laundry room to be able to wash our clothes

no laundry facilities. location good but not central to restaurants. no room service.

for room service

i enjoy the spacious room and the bar and restaurant. they also have a pool table in the lobby!

no spa, no room service for breakfast, no pool and jacuzzi

room did not have a hotel guide in it which should have contained a room service menu, so i was forced to go to

nice area, loved the big windows, pool table in lobby was fun

no breakfast and laundry facility.

bed linen had not gone through the laundry

staff was amazing! lots if breakfast options, and late check out time!

location with great breakfast

the kids loved that they could make their own waffle and decorate with toppings

excellent breakfast available.

breakfast wasn't free, but it was delicious

the room service was excellent! ordered the

the vegan breakfast option aren't so great, but the rest was really good!

only 2 vouchers for breakfast

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

wifi didn t work the first 1/2 of my stay

the gym, and the spacious reception area.

good studio in the gym (for yoga)

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

the $100 pet policy was unclear that it is non refundable

no wifi, or fridge. we would have gotten a better price joining marriot rewards.

room service food options are very good

free wifi, no quiet place to go and read, would have liked some small breakfast included for the price,

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

the room service was delicious

no wifi

and masculine settings quality material and style the king size bed slept dreamy the deep spa tub the marble

location is perfect, the room is super comfortable, and the breakfast is excellent

the pool/hot tub were a hit as well

loved the food, we got room service breakfast in bed and it was delicious

no pet fee.

restricted pool hours for kids

the gym was really great and the skyway access was an added perk

thankfully the industry has adopted unscented laundry products on linens and towels

staff was exceptionally friendly bar rufus food was delicious

having to request room service 24hrs ahead of time

very helpful with us when we got there late with kids

room service breakfast was really not good