our second time staying there and would do it again. the laundry service was great.

the free laundry washer and dryer was a great bonus for travelers on a long journey

lots of space, free laundry

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

welcoming staff, free laundry services

we had 3 kids with ages ranging from 5-10, very kid/family friendly

no free breakfast. see comment above

water park excellent!!

the water park

my kids love the water park

i'm just a mom wanting to keep my kids safe

the pool seemed a little cloudy when we arrived. it seemed to get better over our stay.

was an adult party with alcohol going on in the parking lot on friday night

4 open parking spots were taken up by tailgater-partiers who had them covered w/lawn chairs, empty beer

breakfast, check out at 12, pool

had problems having my tablet stay on wifi. kept disconnecting

wasn't clean when we got there but made a comment and they cleaned it very well and even made my kids bed full

breakfast place next door, plenty parking, nice staff and clean room

i got to breakfast late but was still able to eat

breakfast was free and parking made it very accessible to move all luggage in hotel

the driveway into the parking lot had large holes.

the whole staff was amazing, so friendly and the pool, hot tub and breakfast was outstanding

breakfast was phenomonal

the staff was very friendly, and amazing with my kids!

breakfast was filling and delicious

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

free parking was appreciated

couldn t stay connected to wifi

we liked the location and we liked the restaurants bar staff

no free wifi

downfall was there wasn t change available for vending machines and to do laundry

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

pool hours were very appreciated and having laundry service

low quality gym. poor quality breakfast with no healthy and organic food options.

the rooms were roomy & very clean; breakfast was good & the best part was the staff

only thing found that person in the evening did not know the luges laundry only accepted cards and sent me to

laundry accessibility, honestly that's about it.

laundry onsite

laundry component has been under construction for a month and not available for use so that is one

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

in lot in winter storm supposedly there was valet but i only saw two kids talking never offers to valet

pool very over-crowded with kids, so unable to relax

bed little hard view of parking lot was not good very noisy in hallway kids yelling hard to rest

main bar needs more than one location for customers to purchase drinks , when the bar is busy

valet parking

the room we had was next to the elevator and laundry so it was noisy all night

clean, modern room. great amenities of in room kitchenette and shared laundry

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

we asked them if there was a laundry room and for extra toilet paper

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

staff was friendly & there's onsite laundry

it has new security measures and now had parking permits for the parking lots wich makes me feel better

nice continental breakfast items with a nice, clean sitting area

was a lot of noise coming from the laundry or maintenance room above

could of used the towel bar by the sink

pool was too small.

the pool was pretty small

would stay there again only if they fix the wifi

asked for the quietest room and got one that backed up to the guest laundry and ice machine

we will stay here again & again when we head down to the casino

close to casino. great breakfast!

a warm swimming pool

great parking, no walking a 1/2 block to the building

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

the lift wasn t working at the pool so that wasn t very handy for my handicapped son

no grab bars inside shower. kids yelling and the loud echos in the pool area.

comfortable, clean, and parking ease so i could plug my diesel truck in.

was so friendly and the breakfast was worth every penny of the stay

laundry is more experience than that at best western

pool as well for kids

we didn't use the pool or gym

the pool is nice, but it s very very very small and very loud even with two kids in the pool.

the breakfast was good.

breakfast was not 5 star but was clean and delicious for the kids and adults

said they are pet friendly

our kids loved the pool and the slides.

our kids loved the pool and the slides.

staff is so friendly and kind, room was very clean, breakfast waffles were great!

hotel was quiet, well maintained, staff was extremely friendly and professional, breakfast had turkey products

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

the breakfast was good. lots to choose from. the counters were always clean

bike in gym was clunky, not a spin bike

i reserved the hotel - it says free wifi

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

s no shuttle to the airport because of covid

the shuttle bus could offer more places to pickup and drop out.

was personally a little sad there was no hot tub with the pool but that was my fault for assuming

laundry hanging from balconies

the laundry room was very dirty

waiting for towels until the next day because laundry was not done

not sure if they don't do laundry or what

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

chose this hotel because of laundry facilities- and no laundry

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

the pool area is wonderful!

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

the pool and hot tub

no shuttle bus comes to the hotel to get to the mystic casino

told me that the suite i booked on the radisson website wasn't a pet room

my kids an i enjoyed the pool, but on our first stay, i found a screw at the bottom of the pool that i

hotel is advertised as a casino hotel

close to the casino

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i

quiet and close to msp airport with shuttle service on call from the airport and scheduled on the 1/2 hour from

easy access, clean and quiet kids loved the pool

superb ? room was wonderful. pool & whirlpool perfect. breakfast incredible ud83dude04

the basketball kids running around all night. hanging in the hallway being loud

wish there was an indoor pool

the kitchen was amazing for the size of that suite

no breakfast!

location, i liked having my own kitchen, not a ton of people around (i stayed over the weekend), i want the desk

i wish it had a indoor pool

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

fitness room is undergoing renovations so there wasn t a huge variety of equipment, however this

breakfast was just ok nothing great

breakfast was simple but adequate. staff very friendly

it was well worth the money. breakfast was fantastic! so many choices!

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

we even used the guest laundry room

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

to card payment option, not coins), clean updated little gym and equipment, convenient indoor pool (though needed

kitchen suite was a nice bonus

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

the pool had an indoor water park we were unaware of that was pretty cool.

the pool area was fantastic! great set up for younger kids. the hot tub was nice and warm too.

the staff was wonderful. having a shuttle to take us to and from the mall was a huge plus!!

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

more variety at breakfast

ran out of pool towels at night and closed pool early

), bed was comfortable, and pet friendly

machine was located on only one floor, inside the laundry room

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

food, small gym , pool and a restaurant connected to building, drinks are available, small choice of food and

great breakfast. adequate kitchen

good laundry facility

free laundry services

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

all the greatest comfort and facilities: very comfortable bed, silent, bathroom very clean, gym is great and

the food at the bar was excellent. the bartender was outstanding and was an excellent host.

room service meal was left to be desired! disappointing for the price!

appreciate the shuttle service but be warned that best if you schedule a day ahead

it was new, in a good location with covered parking and friendly staff.

the grounds, lobby, restaurant, and bar areas were in impeccable

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

we loved that the laundry was free and there were plenty of machines

had a workout room, pool, and laundry if needed

i liked the free laundry. we stayed 9 days and were very comfortable.

could use additional laundry fro guests. one washer and dryer for all.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

value, complimentary breakfast,the two restaurants attached and the airport shuttle

i wish they had laundry machines in addition to send out services

needs to be more coordination in the shuttle department

also it is pet friendly that's a super plus for us

away from home, comfortable bed and pillow, clean rooms, great gym and pool

we found a gym which was open, a pool that was not (due to covid) and a restaurant which has an excellent

it was also good to have access to the laundry

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

shuttle to malls of america and the convenience of being so close to different stores

the room virtually has a kitchen with all that is included

the laundry facilities weren't adequate for the size of the hotel.

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

i rested well as well as did my laundry

our floor had laundry available, and the clean laundry smell permeated the entire hallway

loved the pool, hot tub and free laundry service

work out room is attached to the laundry facility which made it

i also appreciated the free laundry machines and workout space

location, kitchen in the apartment, nice and helpful staff, laundry room

they offer free use of their laundry area which was a huge help for our family

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

person walking around in parking lot when we got there, late that night and in the morning when we left

there was a strong smell of smoking through out the building

musty smelling hallway leading up to room from back parking

very nice place. convinient food and bar area. nice gym and pool

it was cold at the bar at times

my wife and i truly enjoyed the bar for one drink after attending the chanhassen dinner theater

kids birthday party was going on in pool area and it was loud

wished the pool would have been open a little later than 10pm.

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers

breakfast should be free

the free breakfast was a nice touch and the food was good, especially the omelet day

fact that you have to walk through the bar area to get to the pool

breakfast needs more staff, had to wait forever for plates to be restocked, line was 45 min

with premium suite booking, snacks within the room were provided as well, which was great for our kids

solid breakfast, great pet accommodations

love the complimentary wine and snack for my kids

room and pool

that they only had one laundry location

laundry was unavailable and i had to find a laundromat before leaving town after check out

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

pool wasn't open which wasn't posted on their website

they actually had great food at the restaurant, and the bar tender was really nice

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

laundry, price, breakfast, room size.

wifi was inconsistent. ice machine was broken.

i had 3 kids who made mess and certain things or mess i wouldn't expect for staff to do as we were staying

friendly staff, free tea and coffee in reception, clean, laundry available

told we had to call to get are room cleaned and also whatever extra they put in the pool had my kids eyes burning

being pet friendly was a huge perk

great room, great breakfast, great gym

the gym had plenty of equipment. rooms are spacious and clean.

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

reasonable price airport shuttle clean bathroom

loud tv & radio, jumping on bed, kids running, baby crying, parents yelling, dog barking in the hall being

especially the front desk woman who had her kids at work with her stuffed in the room across the hall from me

we had kids that needed a nap with the long day running around the moa and nickelodean universe

the swimming pool and bar are not open due to covid-19....that part sucks!

we had kids that needed a nap with the long day running around the moa and nickelodean universe

had some nice ammenities in the hotel as well (pool, gym)

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

had to walk across street for laundry and pay for breakfasts

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

gym, shower, and room. hotel location was perfect.

i have younger kids and would want a pool or some other amenity to keep them occupied if i was staying more

i enjoyed the gym, good cardio machines and some weights

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the use of additional kitchen appliances is a bonus

my daughter had to move bags of laundry and trash out of the way in order to get through

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

kids enjoyed the pool

the mall of america which made it great if you wanted to walk to it or you could use there free shuttle to and

the underground heated parking was a plus

the underground parking was also a great perk about staying here

nice rooms & heated, secure parking.

the pool area was wonderful

great location. clean and quiet. nice to have a bar and restaurant on location, too.

it allows pets and it was clean.

i didn't like that it was no free breakfast and there wasn't a pool

my room faced the lobby and the people in the bar area tended to be very loud at night.

the friendly helpful staff. pool and gym area. the room was a nice size.

the parking lot was in poor shape

and a laundry room

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both

helpful staff. free shuttle to/from airport was seamless.

greta breakfast choices with small changes for multiple night stays

my kids always love there

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

however, the staff that is there, from the front desk to the restaurant to the bar is exceptional

the amazing pillows. nice fitness facility. great pool.

no kids in the pool:)!

there were also too many young kids in the hot

used the laundry facility and put my money into the dryer and the dryer didn t start

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

no way to do laundry.

no laundry room and the wifi was terrible.

had trouble finding laundry room and there was not change machine there

breakfast was delicious and had a great variety of hot foods

missed having a good breakfast but that s just the way it is now.

amazing breakfast and cleanliness of the hotel and awesome manager angie best hotel we have ever stayed in

breakfast was great. hot tub perfect. room was clean and comfortable.

so clean! our room was great, and the breakfast was so delicious!

my kids had more fun than we expected

the staff was so helpful and friendly. everyone we encountered made our kids feel special!

the environment and activities for the kids

kid friendly with lots of activities for kids

the pool closed to soon at 8 pm

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

decent breakfast included and a laundry a bonus

called down to learn that we were above the laundry

it has a swimming pool, and it has a shuttle to the mall of america.

shuttle was supposed to run at the bottom of the hour but sometimes didn't run until the 40th

property is listed as pet friendly

breakfast omelette freshly made, very good.

would be nice if the indoor pool was bigger.

only for little kids

hotel was very clean, including the gym and pool areas

room was very clean very close to mall of america my kids liked the pool

too many screaming kids kids don't usually bother me

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

in a convenient location, it has room service, and a caribou coffee right in the hotel

shuttle service runs every 20 minutes and easy to and from msp airport

the breakfast was amazing

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

breakfasts weren't free, they were room service ($20/meal) or a la carte items from the coffee bar

good location with free parking.

i liked the gym

pool was fun

no coffee in the rooms, and they can t give you change for laundry but we had some

indoor pool and laundry facilities available (you will need quarters though)

the laundry on the second floor was neat and clean

they had no shampoo, no laundry bag, no tissues in the room

laundry detergent was too strong smelling

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

wifi was intermittant

that the bar and pool wasn t open because of covid

wifi was terrible!!! no parking.

one of our beds had dirty laundry in it

breakfast should be from 6-9 or 6-10 on weekends

wish it had airport shuttle service all night.

think if you have to leave ( to get to the airport) before they start breakfast

she also assisted my to work out a late check out to work around my work conference

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

no laundry facilties at the hotel

only thing which clicked was there wasn't a laundry in the building

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

bar was lively and pleasant

room service was excellent too

it took well over 30 minutes to bring pancakes out to my two kids

this is a hilton, but i definitely balked at those prices (my room service item was slightly cheaper, fresher

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

breakfast was ok but heavy chlorine smell from the pool

it had a better-than-average free breakfast

breakfast and clean

laundry room in the main building was nice , staff were very nice

the pool was tiny

it was good....the small pool was closed...i wouldn't have used it anyway...

a great sleep great room also great breakfast in the morning couldn't ask for more than that

breakfast provided many choices