clean, great breakfast, staff very helpful and polite, nice pool area, decent location, good spacious rooms,

room at this hotel is a suit and has a full kitchen which i did not know when i booked

was clean , breakfast was great.

breakfast was delicious

breakfast had a variety of options for kids and some fruit too

guest laundry area clean and pleasant

the kitchen was well stocked and having the water carafe was a great touch

but loved the mini kitchen setup

the breakfast was satisfying and the area was clean

i got the room with kitchen and had everything i needed

i used the pool, gym, sauna, steam and hot tub every day

we spent a lot of time poolside lounging as it was a beautiful weekend in minneapolis, the pool staff was sooooo

the checking in process was well done, room great and the gym and pool as well

the checking in process was well done, room great and the gym and pool as well

great amenities and spa was wonderful

laundry to reception just before 09:00

carole very very friendly. spa tub worked great and was very relaxing.

the only downside to this hotel is that in-room service wasn t available and my room phone didn t work

my husband and i both enjoyed the room service breakfast

room service took 2 to 3 hours in the evening

liked the option to be able to have a late check out at the last minutes they were very according on that front

love that there weren't a bunch of little kids running around

warm bedding, comfortable bed, fast wifi

love that there weren't a bunch of little kids running around

and last, the staff at the breakfast worked with me to have some breakfast order items set aside for my departure

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

no quarters were available to do laundry on our last morning there

very friendly, very clean, excellent breakfast

way too many kids running aground screaming

no breakfast and laundry facility.

bed linen had not gone through the laundry

secondly, wifi disconnected from time to time more than several times a day, which was very much annoying

the kids loved that they could make their own waffle and decorate with toppings

free breakfast. was perfect for picky kids

in addition, it got self laundry service which is really the traveling people need

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

clean. spacious rooms, friendly helpful staff & good breakfast

location, comfortable room & bed, good breakfast, easy parking, courteous staff.

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

wifi would've been helpful with what we payed for the upgrade

room service, no breakfast included

great little bar and location to some other great restaurants

clean front desk staff fantastic bar and restaurant staff fantastic rooms clean and modern

no wifi, or fridge. we would have gotten a better price joining marriot rewards.

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate

wifi didn t work the first 1/2 of my stay

close to rooftop bar and grill and mayo sports to include pwc bldg.

also, my wife has a presentation for work she needed to get done and the wifi was spotty at best for her

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

of a boutique so don't expect normal hotel amenities such as a gym or room service

no parking, no breakfast, just grab and go

plus the hotel doesn t seem to provide any ice machines for guests to keep anything cold no pet area or any

need free wifi in room also

lobby with a very good restaurant and comfortable bar area

the room service food was terrible, the high amount for there parking over night

pool and hot tub were great

the pool/hot tub were a hit as well

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

i like that you had your own kitchen and livingroom

nice space for the price with kitchen included

the breakfast items were very good, it should be offered longer in the mornings

thankfully the industry has adopted unscented laundry products on linens and towels

towels are basic. room service is a limited version of the menu of the restaurant downstairs.

i was not informed of the wifi and when i asked the person was rude

wish there had been a little card in the room stating where ice/vending was, or a menu for room service

pay for wifi? really?

the pool was not heated very comfortably

swimming for the kids and nice rooms.

it s very difficult close to imposible to get room service

the website says there is room service but there wasn't any

the bar across the exit would not respond to anything he did to get it to open

paying for room wifi

for early check in would be nice but they did allow a waitlist which got us in about 5-10 min before

no great bar restaurant area.

brunch buffet and omelette bar was lovely

location great for game food and bar was outstanding

disappointing that there was no tub/jacuzzi and no pool or hot tub

the bar and restaurant. nice spacious room

above average gym

no pool

no spa, no room service for breakfast, no pool and jacuzzi

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

breakfast was very expensive ud83dude29 they never came to clean the room, pick up trash or change

the gym was my favorite part!

loading area could be bigger and the large tubs should be jet tub or spa upgrades for king room or suite also

little kids i wish it would have had a pool

we brought along our dog, and it would have been nice to have pet relief station closer.

its also pet friendly so we were able to travel w our dogs

placed near the gym where i could hear people dropping weights

the bar tender was friendly and accommodating, as were the front desk personnel

location, competitive price, pet friendly

breakfast, nice room and good room service with laundry facility

pool was awesome and empty at 6 monday morning with its own towels and many lounge

free breakfast

breakfast was excellent, and i loved the nightly social gathering with food and drinks

pool was cold, cold, cold!!!! made me upset!

bar on the 27th floor was sold out, so i could not check this out as i wanted to

room service was horribly expensive and valet parking was expensive. room was small

there is not a pool, spa or rooftop deck of any sort.

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

careful with room service as it is a bit problematic when the room service is not available or because of

i had requested room service on our second night but when we returned later in the evening housekeeping had

there was no room service, no food within walking distance, no delivery available (not the hotel's fault, i

the gym was a great amenity. lots of equipment to work with.

was too cold for kids

views, location, and room service.

pool was amazing, and the beds were so comfy

laundry service available, which was a pain when on the road for a while

no microwave, no laundry

wasn't feeling well in the morning so we requested a late check out

loved the shower the bar was very nice (didnt try the food or use gym)

loved the design and amenities and that it was pet friendly.

did not like that there was no laundry room to be able to wash our clothes

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

no laundry on premises

loved that they had laundry accessibility and a latte machine on lobby floor

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

also the laundry that guest could use required coins to work however their coin machine was not working so

the super friendly lady that answered the phone and said early check in was more than welcome when a room was

do not have laundry machines on site, nor are there any in the immediate neighborhood

not like pet rooms mixed with regular rooms on any floor

staff was very friendly. great pool and incredible work out facilities

come into town usually once a year for gymnastics meet

longer room service hours would be helpful but i understand.

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service,

and room service offering gym is small and not well equipped

great lobby space for a cocktail at the end of the night, wonderful drinks and bar staff

and room service offering gym is small and not well equipped

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

my kids loved being downtown and seeing all the buildings

the pool was nice

the swimming pool is kids favorite although i used the mini-gym more

pool was alittle small.

ate at hen house down the street. hotel breakfast was pricey

i wish that the bar stayed open longer.

terrible weekend service at the on-site restaurant for breakfast

delicious breakfast in the restaurant

good facilities including gym

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

also it was nice to have the grill and bar opened later in the evening

kids love it

pool is good and the gym is good too thanks guys

room service staff and servers foh and both were aewsome

the small breakfast service was great for the kids

bummed out the pool was being refurbished

the bar and food was good, and the location is amazing for a concert night out

at the aloft hotel in minneapolis and was impressed by the number of great amenities for both kids and adults

thanks to covid the awesome pool area and gym were closed.

the bar and cafe were excellent as well

bar/restaurant attached, pool availability

i wish i had known the swimming pool would be closed.

the pool was a relaxing space, great temp, and morning coffee made this weekend a great escape

the gym only 1 treadmill worked and room walls seemed thin as we easily heard next room

staff friendliness, location, laundry

was told it was air conditioning on the roof or the laundry room

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

oh, and the laundry situation

no laundry facilities

the bar area was never open, lobby smelt of pot

and the amenities including, pool and fitness center, as well as breakfast

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

in covid-19 i would have liked the bar to be open so the friends we were visiting could visit with us in the

was able to take a glass of wine from bar to room also

atmosphere, helpful staff, spacious and very comfortable room, love the pool and whirlpool

it was kids friendly with a pool and everything an d the room worked we loved the stay

hotel gym had more cardio equipment than weights

pool could be open later

fitness center was perfect for what was needed for only one night

small parking lot

parking lot doesn t have enough spaces, which seems a bit ridiculous

free parking

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

there is laundry for $1 wash/dry so you can head home with clean clothes

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

was expecting a hot tub and there was not one. pool was warm at least.

the breakfast was awesome

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

clean, feels more expensive than it is, pet friendly

couldn't get in wifi and construction woke me up rreatedly

pet friendly walking areas

room service didn?t pick up for a long long long time.

the staff, the room, how well kept it was, and i really liked how the gym there had free weights

complimentary laundry not so great.

having a gym and laundry on the same level as the room

love that the pool and hot tub are open til 1 am for adults

pool was a little chilly

kids kept sneezing. vent was full of mold spores

pool area is outdated looks like it could use some remodeling

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

bathroom was older, wifi didn't work, staff was not overly friendly or helpful

excellent breakfast

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

the laundry room is very useful and the front desk has laundry detergent and quarters

spacious room, friendly staff, plenty of restaurants and entertainment in the area, pet friendly and a great

long story short, i got lost and the gps on my phone wasn't working without wifi

the kitchen had everything we needed

i really liked the little kitchen

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

there is also a laundry facility available for hotel guests, which is very convenient

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

easy and cheap option to do your laundry

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

is not much i can complain about our stay it was really nice but maybe extend the breakfast hours and have coffee

clean, friendly, no problems. pool area was warm.

no trailer parking.

pool was tiny, and there wasn't a hot tub

the pool and spa were also very nice

water wouldn t get even warm. the towel bar was falling off the wall.

convenient location, easy to find, close to stores and restaurants, free parking.

the pool is always warm compared to most hotels where it is just above freezing

they sent me a glass of water with room service and it was dirty had things floating around inside of the cup

free laundry

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

can work out and do laundry at the same time

laundry facilities free and easily accessible

the room layout, free laundry and swimming pool.

laundry room also available to guests-only $1

laundry is fairly expensive.

basic and good breakfast

was too cold throughout the property especially the breakfast room

parking was a mess with construction stuff all over and a lot of broken glass in that area as

t realize it was pet friendly and we had a dog next to us that barked both nights we were there

the pool and gym were small

good and bar hours

two standout staff people: reggen at the front desk: excellent service johnna at the bistro bar: handled a full

no info that coffee bar open

breakfast was good, and it was very quiet. very enjoyable.

people out in the parking lot hot boxing and the stairways stank all the time, you have staff smoking weed in

great fitness room

pool was great

parking lot was awful... not plowed

plenty parking spaces

breakfast good with warm and cold options, room comfy, my son always has his stuffed animals and

pool for the kids, breakfast had lots of options, friendly staff, very comfortable bed, quiet rooms

it was clean and quiet. breakfast was great and staff friendly and helpful.

about the hotel but the noise, door closing, people talking loud, kids running in the hallway on the 2nd floor

weren't aware that the pool is not currently open due to covid, and didn't see any info about it on the website

computer station, exercise room, pool all nice and well isolated

wifi seemed kind slow never used it

wifi was fast, close to groceries and shops, close to freeways, pool was nice, gym was great

only semi complaint was the pool could have been a little warmer

break fast, kitchen staff

friendly staff and pool.

room was bigger than expected and parking was easy and off of freeway

accommodated early check in. exceptional service in the dining area and pool area excellent

the hot breakfast

wifi was terrible

location & quiet setting..amenities were adequate..breakfast was very good..

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and my kiddos we

i love that they have breakfast, a pool, & in-room refrigerator & microwave

hot tub cool n pool too cold

was a wedding reception that evening and parking was terrible

very clean friendly staff outstanding gym

love the spacious room! quick check in process and loved the bar in the hotel as well.

the hotel was very clean, had a nice pool area, free parking, and wonderful, helpful staff

a large wedding reception at the hotel made it difficult to locate a parking place

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

pool

smart design, new amenities,access to decent bar and grill, nice gym equipment

kids loved the pool. room was great.

very nervous about where we parked as there were people (not hotel guests) milling around the parking lot and

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

liked that it has breakfast and a place where you can do laundry in the hotel

no laundry & no vending machines

no guest laundry facilities. only one very slow elevator.

laundry smell

& cleanliness of our room, easy to find a handicap parking space even though we arrived after 9 pm

pool was a +

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name

the lodging and the breakfast were more than enough for our visit.

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

the kitchen and dishes made bringing a family to a hotel more like stopping at a mini apartment for the

we loved the fact the pool was open and our room was nice and very pet friendly

breakfast. rooms are perfect.

the pool water was too cold

kitchen was stocked with dishes and cookware

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

breakfast every morning was very convenient and yummy good

kids were in the pool yelling at 7:30am and the pool wasn't supposed to open until 9am on sunday

my kids liked the pool.

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

laundry room was clean but you need to bring own soap

i enjoyed using the fitness center and even used the laundry room in the hotel

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

they also had a very nice laundry facility

laundry facilities in the room was fabulous

place if you want kitchen and laundry amenities

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

clean, great breakfast and coffee!

the pool is fine, but it is very narrow

breakfast was great, but shut down exactly at 9am, coffee, milk, all leftovers

excellent buffet breakfast

the gym is very useful, it has exercises for the back, arms, chest, legs, among others

were next to the laundry room and one night coins from the machines were collected during the night

breakfast was ok; fresh scrambled eggs would have been nice

plenty of parking available

clean, comfortable, modern, safe. lots of well-lit, free parking.

convenient location, easy parking

lovely hotel connected to the galleria great parking

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked expecting

great staff, wonderful pool

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

room service was just ok-food was cold by the time it arrived to our room

they even had a little bar in the lobby which was nice

pool looked waaaaaay bigger in the picture, in reality it was the smallest hotel pool i've ever

clean! friendly staff! crystal clear pool/spa. good shower.

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need

the hotel falsely advertised they have a restaurant and a bar/lounge

laundry machine was broke.

big piles of dirty laundry on visual site that the front desk staff washes and puts away

the pool and the slide are really nice for the kids !

hot breakfast, pool, cleanliness

area was safe and quiet the attached restaurant and bar was handy pool and hottub was sanitary the staff was