not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

breakfast was excellent

room service was 20 minutes late.

breakfast was great, we love the convenient location, nice facility

great for kids too

the food was healthy and excellent. bed was cozy. loved the pool and laundry

i only received room service on alternate days

room service weekly

we were put by an entry door, near the pool, across from the housekeeping office where people

covid-19 brown bag breakfast, no pool

it s close proximity to the airport and free shuttle.

the breakfast was excellent and the hot tub and pool temperatures were perfect!

provided us with late check out.

helpful and nice staff, shuttle to airport, good location,

location was perfect with the shuttle to the airport for my early morning flight

the free wifi is very complicated to find - i guess you say you will pay honors but don t enter card

pool was closed

bartender was very friendly and the bar restaurant had a nice vibe

fitness center was very small

this is a hilton, but i definitely balked at those prices (my room service item was slightly cheaper, fresher

one of our beds had dirty laundry in it

pool was too deep for younger kids.

gym looked plentiful for a travel workout

the hotel offers a very nice breakfast

think if you have to leave ( to get to the airport) before they start breakfast

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

only thing which clicked was there wasn't a laundry in the building

no laundry facilties at the hotel

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

room service was not available

no room service due to covid (i was there 3 nights) but that was ok, except i only had 2 coffee pods

the beds were comfy and the pool/spa area was great

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

pool was too small and too many kids were in it

we thought the breakfast had a great selection of items

the pool temperature was pretty chilly. our kids still enjoyed it though.

hotel was very clean, including the gym and pool areas

wifi wouldn't connect to my child's device so we had to enable my mobile hotspot

all the kids running around in the morning

very clean, and free wifi. peaceful and the staff were helpful and friendly.

the gym even had towels in a wine refrigerator, which seemed delightfully excessive

laundry detergent was too strong smelling

the only place available to guests was laundry

indoor pool and laundry facilities available (you will need quarters though)

guest laundry on-site

they had laundry facilities which we needed and used

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

i just liked the location of the hotel, the ease of getting there and the pool and commons area was very relaxing

s in a perfect location the pool was nice and clean and the atmosphere was just all around very

the breakfast was great

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

then later she was kind enough to give us extra laundry

decent breakfast included and a laundry a bonus

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

wish i would have known all rooms allow pets

had to walk across street for laundry and pay for breakfasts

nice hotel bar with drinks and food

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

the gym and accommodations were great!

the bar staff were also delightful when we stopped down for a late night drink

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and

all around great experience the free shuttle between the airport and hotel great location pleasant

the free shuttle only left the hotel every hour, so if you had to go somewhere, then you had to wait

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

friendly staff, free tea and coffee in reception, clean, laundry available

complimentary breakfast was great as well and kids enjoyed the pool area

the gym was exceptionally clean

great room, great breakfast, great gym

breakfast was good also

from the room, i called for room service, i called the front desk multiple times and the majority of the times

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

room service for a soda was pricy but other than that great!!!!

the pool was freezing, kids didn't mind it but all adults passed on it

room service available

free laundry services

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

the breakfast was good, the waffles were a hit with my kids

had a workout room, pool, and laundry if needed

there was free self-serve laundry which was an amazing perk

i liked the free laundry. we stayed 9 days and were very comfortable.

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

great lobby bar and snack shop

the prices of the spa are very high, however, and that might deserve a second look

nice pool and large workout room on second floor as well as a spa

the restaurant and bar are fantastic. service and food were excellent.

i wish the pool was open past 10pm, but other than that-no complaints!

the bar closes at 9 pm

the staff was so helpful and friendly. everyone we encountered made our kids feel special!

provide at least continental breakfast for kids with that price per night.

the pool area, the activities an the rooms

water park and game arcade for my kids

the laundry facilities are too small for the number of guests. breakfast needed more variety.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

access to the mall of america was great for the kids, and it was a warm friendly place that was perfect to

the location is great and my kids loved riding the shuttle to the

could use additional laundry fro guests. one washer and dryer for all.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

staff was very nice....front desk to the laundry guy and others. all very pleasant.

breakfast is and always has been amazing

i wish they had laundry machines in addition to send out services

the shuttle driver was awesome

wifi had great connection

attachment to mall, shuttle service, cleanliness of room

the free wifi is not nearly fast enough for this day and age.

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

we even used the guest laundry room

the pool was warm and clean and fun

wonderful! has a full kitchen, is quiet, roomy, and comfortable!

called down to learn that we were above the laundry

i hot tub to go with the pool.

the bar tender was also very friendly and our service in the bar and room service was fantastic

the early check in times.

it didn't have continental breakfast.

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

the pool was very full of kids the night we were there

allowed early check in.

and a laundry room

the kitchen was stocked with the necessary equipment, and an ice maker in the freezer was a bonus

great breakfast and mixer dinners.

sparkling clean, great staff and delicious fresh breakfast. way above average!!

helpful staff. free shuttle to/from airport was seamless.

the hotel was equipped with a guest laundry

breakfast was more than i expected

parking lot was a little cramped

friendly staff clean room nice swimming pool

rooms were clean, staff friendly, parking great, and breakfast had a good selection

had trouble finding laundry room and there was not change machine there

only need a laundry room to be absolutely p

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

thw only thing lacking is a laundry room at rhis ptoperty!!

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

nice bar and staff. liked the breakfast

the pool area for the kids and the breakfast

grand children loved the pool. shuttle service was convenient for getting to the airport at 4am.

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

breakfast was not what we expected

more variety at breakfast

no towels in the pool area on sunday morning.

breakfast was simple but adequate. staff very friendly

the breakfast was good and had lots of variety

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

fitness room is undergoing renovations so there wasn t a huge variety of equipment, however this

breakfast was just ok nothing great

breakfast options were great, free laundry facilities, clean and very friendly staff!

room had a kitchen and living room which was very spacious

it being downtown it wasn't close to any entertainment, restaurants nor convenient stores and the breakfast was

we loved the hot tub/pool area, very relaxing

liked the shuttle option to get to the xcel center

also no hot breakfast fir same reason

they didn t have e a inside pool

it was nice to have the big fridge and kitchen area but i really think it would be nice to see it updated then

nice room and outdoor pool was a fun change.

staff are friendly. free breakfast.working kitchen

easy access, clean and quiet kids loved the pool

pool and hot tub for the 9 year old kids is why we were there

having a shuttle that would take us and pick us up for the lightrail was wonderful

quiet and close to msp airport with shuttle service on call from the airport and scheduled on the 1/2 hour from

easy access, clean and quiet kids loved the pool

staff and breakfast

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and

the hotel room had the master light switch at the front door where the kids could turn them on and

i wish there was a hot tub in the pool area.

breakfast, pillows, wifi, and pool

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

the shuttle service

were friendly and helpful, rooms were clean and comfortable, and we enjoyed the pool and hot tub

no usb charger in rooms; no fan in bathrooms , no ac in gym .

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

the property was beautiful! the restaurant and bar were very nice as well.

great pool and excellent rooms!

brand new facility with a full bar and small restaurant

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

wow, pretty hard to, pool, fitness breakfast.. at this low price. thanks!!!

a cold swimming pool would be better warmer

wifi was out several times. hallway was noisy at times.

it was all good. drink prices at the bar a bit over priced.

room service was good

dirty and the room was like a shoe box we considered driving home we were taking a break from the kids much

room service was better than average with nice staff

wanted room service but could only order in the

no laundry facilities

room breakfast swimming pool

also bar was never open

fitness room had a lot of equipment and was also very clean

checked in a day early after having to leave a hotel in shakopee late in the evening with 2 young kids tow

pool laundry access to skywalk and public transport

about lack of wifi during stay affecting my experience resolved by manager on duty quickly to my satisfaction

finding wifi service disabled due to hardware issues at hotel.

location, swimming pool, and cookies!

staff let me have very late check out no problems with over sleeping loved this because i'm a late

oh, and the laundry situation

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

was told it was air conditioning on the roof or the laundry room

no self laundry facilities

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

cleanliness, access to good wifi, access to fitness club, comfort

beautiful decor, laundry and security measures. close to regions hospital

that it was covid time and we didn't get that good breakfast.

gym is excellent, pool is reasonable

comfy, friendly staff, good breakfast that is quick, and convenient for us as we had an event at xcel

pool was great

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

location , rooms are clean, the shuttle driver is the best nice and very helpful.

spacious room - breakfast was a nice extra!

well appointed with a small kitchen and liked having a couch

they offer a guest laundry as well

my kids loved the breakfast and pool. i loved the location. it was awesome.

didn't like that the wifi went out and a dog pissed in front of my door it smelled like pee any

good location friendly staff comfortable rooms good breakfast

having a small restaurant/ bar on-site in the evening was a nice

clean. efficient shuttle service. friendly staff.

breakfast area had a lot of room

pool was very small- limit of 8 people. and the deck was slippery due to the type of tile.

maybe have breakfast opened til noon ud83dude03

pool was tiny

bar/restaurant attached, pool availability

clean, amazingly comfortable beds, awesomely friendly staff, pool water was clean and temperature was perfect,

i would have liked shower gel, shampoo and conditioner in the pool changing room showers, was a bit annoying

the pool was a relaxing space, great temp, and morning coffee made this weekend a great escape

it was in a great spot for our event, the grand kids like the pool and size of the room

the washer for laundry was out of order

the spa bath was not working room 106

start button in spa tub was missing so i almost gave up on trying to use it

hotel had a beautiful room for breakfast, the hotel room was new and clean, and we exceeded our expectations

was perfect, the shuttle was definitely a plus as well as breakfast, staff was friendly and professional, room

the bar was cheap and convient for staying in on a cold night

at the aloft hotel in minneapolis and was impressed by the number of great amenities for both kids and adults

bummed out the pool was being refurbished

loved the pool and the

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

no vegan options at breakfast and the bar closed early

i wish that the bar stayed open longer.

just wish we had breakfast

didn't have breakfast at the hotel

for breakfast, we decided to eat at the restaurant in the hotel, and i'm super glad we did

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

unattended kids in pool esp with it being a small area

the bar food is good and fresh

i had 3 young kids so this was not ideal

no breakfast , room service didn t even clean the room completely when we

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

i liked the workout room and the laundry room

they shuttled you in 5 mile radius so we used that perk to go to mall of america

lovely pool and hot tub

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

the bar had great service, i wished we had tried the food

the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service,

no room service or pool)

comes to help you and when you get help they never come back and when we went up to the room for room service

no laundry facilities. location good but not central to restaurants. no room service.

no laundry on premises

website says you have laundry but you actually don't.

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

did not like that there was no laundry room to be able to wash our clothes

loved that they had laundry accessibility and a latte machine on lobby floor

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

also the laundry that guest could use required coins to work however their coin machine was not working so

is nothing at all to complain about except they should put a sign up that indicates their kitchen hours for each

no microwave, no laundry

laundry service available, which was a pain when on the road for a while

cleaner towels and bedding . better understanding of wifi

loved the design and amenities and that it was pet friendly.

i loved the gym and the comfortable bed

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

pool is always cold! ud83dude2b

pool and jacuzzi where clean

my kids loved being downtown and seeing all the buildings

pool and fitness centre are excellent

i enjoyed using the fitness center and even used the laundry room in the hotel

they also had a very nice laundry facility

laundry room was clean but you need to bring own soap

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

do not have laundry machines on site, nor are there any in the immediate neighborhood

also pool was open late - helpful with kids

was very cold, kids did not mind but too cold for husband and myself

wifi very slow.

come into town usually once a year for gymnastics meet

stored our luggage for us until after our gymnastics meet and we were able to keep the car parked until we were

vibrant restaurant and bar on main level

, considerable used room service items and food delivery bags in the hallways)

i see a pamphlet in the room showing where the pool conference rooms and workout center are located, so i don

i enjoyed the gym open 24/7

the hotel specifically but the attached bar has a private party booked so we weren't able to enjoy that

the bar tender was friendly and accommodating, as were the front desk personnel

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

the coffee (best hotel coffee ever) loved that restaurant and bar open late

breakfast had some good selections but i'm not a huge breakfast person myself

gym was 'so-so' for a 4 start hotel & piped music way too loud

lovely rooftop bar overlooking the city and a little museum describing the history of the foshay

no room service after 11, no restaurant

we used room service once and it was fast

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

room was not that clean and also amenities was not in the room such as cups and microwave and no wifi

no continental breakfast but there were some yummy looking room service options

little kids i wish it would have had a pool

breakfast ms were delicious