pool closed

it s close proximity to the airport and free shuttle.

no wifi. had to call third party to access wifi.

great breakfast, staff was on top of keeping it fully stocked

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of garbage left

the food was healthy and excellent. bed was cozy. loved the pool and laundry

no pool ... had my grandkids with me

room service weekly

pool was generous and clean - nothing special

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the best hotel gym as well

small pool

the prices of the spa are very high, however, and that might deserve a second look

no kids menu, which was disappointing

kids had to sleep on the floor one night

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

breakfast and clean

shuttle service to airport with to-go breakfast bags for early morning departure.

breakfast was ok but heavy chlorine smell from the pool

the hotel was equipped with a guest laundry

loved that the pool had great hours and lonely all to our family of 6

shuttle to the airport

friendly staff extended pool hours we will be back

were a lot of semi trucks in the parking lot making parking a little intimidating but there were spots available

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

the spa shower was my absolute favorite!

my family with 2 kids stood their very anxious and concerned over the mix up

the fact that the shuttle ride was available 24/7

pet fees are extremely high for a house train 3

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

great size rooms! breakfast had a lot to offer.

wifi was not working during my stay

wish it had a hottub in swimming pool area.

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

we even used the guest laundry room

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

perfect for families with kids

kitchen appliances

the breakfast was good and had lots of variety

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

breakfast was simple but adequate. staff very friendly

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

fitness room is undergoing renovations so there wasn t a huge variety of equipment, however this

was clean and big, however it was dated and was in need of upgrades to the the kitchen area and bathroom

breakfast is served at 6:30 am although the food did not come out until 6:45 am

the breakfast menu has not been changed

facilities, room layout, breakfast area layout, grilling station

elevator out of order and no fresh fruit available with breakfast

the shuttle is free, but parking isn't if you fly out, even if you are told you may leave your car

pool was a nice temperature and hot tub was great

pool and hot tub for the 9 year old kids is why we were there

the basketball kids running around all night. hanging in the hallway being loud

location and airport shuttle

close to airport. shuttle was prompt. check in quick. quite room. good price!

the comfiest bed ever! close to downtown, free parking and good wifi

the pool and fitness center were closed due to covid.

this is a hilton, but i definitely balked at those prices (my room service item was slightly cheaper, fresher

is open to the bar area

one of our beds had dirty laundry in it

slow clean room service especially on week-end. errors-minor--not replacing glassses

think if you have to leave ( to get to the airport) before they start breakfast

breakfast was complimentary and had anything you could possibly want room service was very

quiet the view, room service, excellent food. i slept so,so good thank you

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

the indoor pool was fun and clean

would have liked included breakfast.

wifi is unusable no free coffee

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

only thing which clicked was there wasn't a laundry in the building

no laundry facilties at the hotel

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

the breakfast eas so good people at the kitchen is so good hotel is so pretty

pool was very small; so do not come for the pool

the wifi went down for a significant part of the day

too many screaming kids kids don't usually bother me

wifi wouldn't connect to my child's device so we had to enable my mobile hotspot

the washer for laundry was out of order

great breakfast, free internet, pool and huge hot tub.

curtains, large rooms, large tv's, extensive breakfast with hot and cold options, plenty of parking

side door off the parking lot did not work

the spa bath was not working room 106

they had laundry facilities which we needed and used

(possibly dry laundry soap flakes

no coffee in the rooms, and they can t give you change for laundry but we had some

the only place available to guests was laundry

the laundry on the second floor was neat and clean

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

kids were in the hot tub,(not of age)back & forth

pool too small & could have been six inches to a foot deeper for taller people who wanted to do

breakfast supplies were short both days and lady was grumpy

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

decent breakfast included and a laundry a bonus

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

wish i would have known all rooms allow pets

had to walk across street for laundry and pay for breakfasts

gym, shower, and room. hotel location was perfect.

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

had to get 2 rooms, it was my husband, myself and 3 of our kids

staff was great we got there early, they allowed us early check in and parking

friendly staff, free tea and coffee in reception, clean, laundry available

the breakfast was amazing!!!

the pool was a hit with my kids, and the breakfast spread was impressive, with tons of options and a superb

the room was comfy and clean & the pool/workout area looked great also

amenities gym, pool, hot tub, and outside lounge with barbecue area

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

free laundry services

loved the peloton in the gym!

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

friendly staff great amenities - nice workout facility and access to laundry

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

we loved that the laundry was free and there were plenty of machines

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

machine was located on only one floor, inside the laundry room

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

had numerous problems with the wifi. made kids frustrated for sure..

the pool was great for the kids and the atmosphere was great

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

a bit small and no sofa bed or room for a roll away so with kids age 9 & 11 i would need 2 rooms

no little shop, mini bar in room, or vending

the pool timing

great gym and pool

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and

no parking fee, close to moa and shuttle

the free shuttle only left the hotel every hour, so if you had to go somewhere, then you had to wait

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

could use additional laundry fro guests. one washer and dryer for all.

staff was very nice....front desk to the laundry guy and others. all very pleasant.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

breakfast so very different and amazing

i wish they had laundry machines in addition to send out services

close to the airport too and they have a shuttle

wifi bounced up and down, kicking me off an important business meeting

attached to mall of america and had an airport shuttle

secure elevators, great pool, hot tub, and gym

breakfast options were great, free laundry facilities, clean and very friendly staff!

that the shuttle wasn t available sat morning to bring us to the excel center.

it had a full kitchen, living room and gorgeous bathroom

they operate a free shuttle service but this stops at 10

pet price a little high

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

very family friendly, kids loved the pool area

water park pool, poolside balcony

airport shuttle excellent

the bar closes at 9 pm

had so many great things for the kids to do

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

loved how many activities there are for the kids

water park and game arcade for my kids

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

the breakfast was very good

the staff was amazing breakfast amazing cleanest

you could here some barking, because it is a pet friendly hotel, but it did not keep us awake.

the free wifi was slow and unreliable. the pool was closed for a full day during my stay.

in the morning the breakfast was great

breakfast, pillows, wifi, and pool

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and

the cost to bring my pet was surprisingly high.

pool was a tad small, but it worked for us.

maybe have breakfast opened til noon ud83dude03

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

clean. efficient shuttle service. friendly staff.

pool was tiny

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

offered the shuttle to fitzgerald theater and ride was perfect and prompt

restaurant attached and room service was great. bed was comfortable and room was clean.

cleanliness, the comfortable bed, the free shuttle, and the helpful staff the parking was very

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

my daughter had to move bags of laundry and trash out of the way in order to get through

the bar and dinning room was great. and the staff was so nice everytime we walked in.

i love the gym great workout equipment. also the hotel was very very clean.

only for parking was hard when it was just us and the kids to get everything out of the car but the staff was

the property was beautiful! the restaurant and bar were very nice as well.

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

brand new facility with a full bar and small restaurant

called down to learn that we were above the laundry

breakfast was awesome

great bed, , quiet, friendly, shuttle to airport and mall

wifi did not work

no hot tub by the pool but otherwise it was amazing.

and a laundry room

loved that we had a front room/kitchen and 2 separate bedrooms so we weren't all stuck in one room together for

my kids always love there

the kids can’t wait to go back and stay when it is warmer to get out and enjoy the basketball court

there weren't enough burgers during our time for breakfast but was sorted out

used the laundry facility and put my money into the dryer and the dryer didn t start

no laundry room and the wifi was terrible.

had trouble finding laundry room and there was not change machine there

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

no way to do laundry.

i thought breakfast was included and was very disappointed to learn that it wasn't.

did not have breakfast but bar was well stocked with many choices

room was nice and clean breakfast was good and had variety

room service was better than average with nice staff

dirty and the room was like a shoe box we considered driving home we were taking a break from the kids much

near 3 connecting parks from blufftops to giant river-side park, with a large dog run (pets allowed)

the gym was a small,11 x 13 foot room with a few items in there but really not enough space for more

pet fee was reasonable for the area at $25/noght

we felt that since we had a pet, we received a lower quality room

great location. super cute inside. friendly staff. great pool.

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the bar was good place to relax and make new friends

breakfast was good the parking was free and the hallway was clean

the pool was heated, and the hot tub was hot

pool laundry access to skywalk and public transport

the room was nice. the pool was nice. and the breakfast was nice.

no room service unless

pool and 24-hr gym was decently sized

we did order room service and our food came when they said it would

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

no self laundry facilities

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

beautiful, huge hotel room. super clean and very quiet. nice breakfast options.

beautiful decor, laundry and security measures. close to regions hospital

the children pool was good for little kids

pet friendly

the pool made some of the kids sick

the waffle breakfast bar was a highlight for my wife & kids

they offer a guest laundry as well

the kids love the pool

the lobby was perfect for game night with the kids, will definitely be

didn t like that you have to pay a pet fee per night, i don t like that each time i stay at that property

our kids can't stop talking about it

was a lot of noise coming from the laundry or maintenance room above

location- free shuttle from the airport can t be beat

towels in the pool area both times we went down there to swim

the restaurant was closed for dinner and drinks but what got me upset is the the kitchen could make you breakfast

pool and hot tube to cold

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

staff was friendly & there's onsite laundry

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

was plenty of parking, it waa very quiet

pool, hot tub

the room we had was next to the elevator and laundry so it was noisy all night

we asked them if there was a laundry room and for extra toilet paper

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

clean, modern room. great amenities of in room kitchenette and shared laundry

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

no laundry facilities

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

and the amenities including, pool and fitness center, as well as breakfast

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

checked in a day early after having to leave a hotel in shakopee late in the evening with 2 young kids tow

chose this hotel because of laundry facilities- and no laundry

i also like the swimming pool and exercise area except i wish it would ve been a treadmill

decent enough of a location. interior looked presentable. parking was easy to navigate.

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

access, and parking

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

oh, and the laundry situation

staff friendliness, location, laundry

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

i liked the workout room and the laundry room

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

functional layout, great for the business traveler who likes a work space, and basic kitchen.

breakfast had many healthy choices and alot of variety

with premium suite booking, snacks within the room were provided as well, which was great for our kids

nothing was said about the pet fee which i understand the reason for the fee but thought it extreme

we liked the sink in the bar area, and expecially the one in the bedroom

eggs and potatoes in the evening a couple of free drinks were available if you wanted them gym had enough

room layout for traveling with kids

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

room service only came on the last day we were there, and our do not disturb door sign was stolen

first night screaming mom at the screaming kids and the second night very loud adults into the early morning

at the property they said the room would be ready at 12 for early check in

clean, amazingly comfortable beds, awesomely friendly staff, pool water was clean and temperature was perfect,

very small pool, no hot tub, no free breakfast and parking expensive $22/day.

bar/restaurant attached, pool availability

i would have liked shower gel, shampoo and conditioner in the pool changing room showers, was a bit annoying

exorbitant pet fee. i would not recommend a marriott property when traveling with a pet.

i enjoyed using the fitness center and even used the laundry room in the hotel

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

they also had a very nice laundry facility

laundry room was clean but you need to bring own soap

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

the lobby bar was a great addition

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

clean. good location. free parking

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

like the bar in lobby a lot

the pool doesn t work, nobody notified in advance

gym equipment tv's didn't work

dry bar brand toiletries, excellent water

loved the pool and the

great bar with local 'craft' beer choices on tap & awesome selection of seasonal drinks

italian restaurant and bar was nice to have in hotel

no vegan options at breakfast and the bar closed early

breakfast was really disappointing`, we would never have breakfast there again

didn't have breakfast at the hotel

ate at hen house down the street. hotel breakfast was pricey

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

the bar had great service, i wished we had tried the food

no room service or pool)

ask for kaykay or ali g at the umbra bar rail

it would have been much more helpful if they could have just checked with the room service to see if they found

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

kids love it

wifi would not stay on. had to keep signing in.

unattended kids in pool esp with it being a small area

very good wifi, plenty of tv channels, good valet service

no microwave, no laundry

laundry service available, which was a pain when on the road for a while

and why does the window outside the bar/restaurant say fashion

pet friendly, and the rooms are comfortable

i loved the gym and the comfortable bed

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

no laundry on premises

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

did not like that there was no laundry room to be able to wash our clothes