very close to restaurants, groceries, banks, and laundry mat

the parking area is a little steaper.

rooms are too small and the parking is on a hill

poor parking

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

the vending area was nice and there were laundry facilities onsite.

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

had a laundry facilities and staff is friendly

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

also needed coins and or dollar bills to get coins in order to wash laundry

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

breakfast, front desk personal, location, indoor pool.

liked being able to get a two room suite with a kitchen

pool and spa, room was very good

friendly staff, laundry facility

breakfast was very nice . i liked having a 24 hr. laundry room!

nice to have laundry facilities on site

even have laundry w/plenty of equipment

there is a kitchen in the room and the hotel provides cookware so you can make food and not worry about where

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

also, the laundry facility washing machine was horrible

not having a laundry facility inside our room, but no big deal.

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

the laundry room, gym were all well kept, clean and easy to use with nothing

wifi was very unstable.

the breakfast is great

could not get room service after 3:00, leaky shower

andy,& anita at the front desk accommodated us upon requesting a early check in

everything about it was amazing. breakfast was sooooo good also.

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

there's a gues laundry, which was super helpful

good breakfast, sparkling clean room, central location by the highway, good gym

helpful, breakfast was excellent with variety and healthy options, food quality at dinner in the bar was excellent

the breakfast was the best i've had in quite a while

room had a strong smell of chemical, the wifi was slow for it to being usable

great breakfast buffet

service is listed but it means you can do a food/drink takeout from the bar and breakfast area

the staff let us bring our own food and drinks one night and another day by the pool

the gym had everything i needed and the bar was good as well

$30 parking garage...$50 pet fee.

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service)

room service option the big gym

not e4ven a laundry bag

it would be useful if there was a guest laundry

doesn t have guest laundry

room was on hwy 101 so loud and the gym was horrible one of the key machines was broken and it looked like it

lobby is nice, lots of parking, spacious elevator, carpeting is clean and the room is wonderful

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

good breakfast

pool was good and area around pool for bbq and picnic lunches

i liked the comfortable bed, the lighting, the modern bathroom and the well equipped kitchen

laundry room

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the room is clear. hotel has laundry. good to have it for long trip

good room, tv, air conditioning, location, laundry

pool which was advertised as open was under renovation

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

spacious room with a fully equiped kitchen, the nice bathroom, the complimentary breakfast, the pool and the

bed was decent and kids enjoyed a home away from home

kitchen and breakfast

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

and free laundry

the dryer didn t dry so well in the laundry room!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

if they had bigger rooms and room service or a cafe that was actually open, i would have been much happier

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

of the hotel are close due to the pandemic like the indoor pool and the bar other than that is decent

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

plenty of well-lit parking available, with easy access to major highways

breakfast, location to work.

pet friendly, great location and clean

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

laundry facilities, swimming pool, service center, close to a big shopping

the bar downstairs is awesome

pool was beyond cold and really dirty (hair floating everywhere)

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

wifi signal is very weak, almost so you can't use it.

i also really appreciated that parking was free

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

breakfast was typical budget buffet, but included eggs, yogurt, toast, etc

) and the biggest con i saw was the parking lot, there definitely are alot of spaces but because its next to a

location was good for us, and parking was ok

good variety of breakfast items.

the breakfast!locationand it was quiet ?

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

it was quiet, clean and loved the pool.

was not put in the room i requested, the water pressure was horrible and i could never get the wifi to work

elevator to go to the front desk would ve had to go down the stairs then go back up to get my kids and things

i wish the bar in the food and beverage area had stayed open past 10:00 pm on friday night.

clean good tv easy parking

tight parking spots, but lots of availability.

but what i liked most was that a lot of facilities were provided without extra cost; wifi was available 24x7

the included breakfast could be better.

limited parking

laundry used the hotel's paid laundry service

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

the rooms were very clean and there was a laundry facility near my room

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

very clean, large size rooms and great to have coin operated laundry onsite

laundry facility broken elevator broken

guest services - laundry - business center are excellent !!

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

better maintenance of laundry facilities

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

nice that they had a little gym and laundry too (didn t use the

carpet smells bad, location hard to walk to things from. no pool or gym .

and excellent yummy breakfast the veggi patties, the eggs and the potatoes were amazing

laundry, spa, remote control broken

s an app for the laundry which we could not use but there s a laundromat nearby

he was very helpful showing me the laundry services and how to use them

location was good parking available for free laundry service available- though only one machine

the parking lot is tiny

should consider having laundry

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

is no coin operated laundry ( i think there isn't one)

no self serve laundry facilities

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

complimentary wine tasting with snacks and a delicious breakfast included with room

4am due to an early flight out and the front desk staff couldn t help me get a milk out of the kitchen for my

gym was old, not like pictures

my room service attendant was fantastic!! friendly and accommodating!! thx

the restaurant could not deliver room service, i had to go down from my room to pick up food.

room service was great and prompt

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

by the water, ease of airport shuttle frequency, view of the bay

comfortable beds, clean stylish rooms, balcony access, beautiful pool and bar areas.

beautiful rooms, the pool area and outside seating are amazing

not able to order anything from the bar or restaurant until 4 pm, while by the pool

not able to order anything from the bar or restaurant until 4 pm, while by the pool

the pool area is beautiful with immaculate vibes

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

perfect location for bringing our pet

it has a nice gym as well

we enjoyed the pool and room service

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

no kitchen, no laundry facility

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

nice fire pit area, small, clean gym, (free washer/dryer is a nice feature) and pool

quiet room with a great breakfast and laundry room.

needed the laundry facilities but the machine was broken

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

operated laundry issues

big rooms. the wifi is free and fast.

this hotel to anyone looking for comfy beds/pillows, cleanliness, and great hospitality, and free wifi

the staff were very helpful and accommodating to my reds for a late check out.

restaurant on premise too pricey with small kids

9 floor open space in the center of the hotel just off the elevator nerve wracking when you have kids

beautiful room with great bar and restaurant

had a great stay! room service was amazing, too!

location for our company holiday party. the bar was nice as well

but bar area was clean and bar well stocked

wifi connection was poor

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

breakfast and staff were outstanding

the wifi worked great

gym was not really a gym, no ventilation. it was like a sauna.

i really appreciated the free parking being rights at the hotel

not reliable wifi but otherwise great

and go breakfast would be nice

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

great breakfast, laundry facilities, parking, the amazing views

laundry service on site as well as a computer station with printer

they also had a pair of washers and dryers to do last second laundry

laundry facilities. one dryer was out of order.

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

bed, shower, tv, staff, happy hour, breakfast, free airport shuttle, location, convenient good restaurant next

no pool no laundry service

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

i needed laundry room, got that done

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

breakfast was very basic

nice breakfast, easy check in, and great accommodations!

t able to hook up ps4 even though when i checked in they said it would be able to hook up to wifi bathroom

the restaurant staff is so friendly! the gym is excellent

overall convenience. the restaurant bar was fantastic and great menu.

), the restaurant food was great, staff was awesome, pool area was great

i also found out that this hotel is a pet friendly hotel

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

great shuttle service to airport

pool table, pool and gym

wifi instructions didn't work and had to get front desk to help me get logged into the wifi.

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

loved the availability of breakfast. good food options. helpful kitchen staff.

elevator was to far from the room, this didn t allow us to use the hotel pool or gym.

nice pool but water was cold

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

pool area being renovated so no loungers

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

check out time was noon which gave us plenty of time to use the wonderful pool and jacuzzi for a little longer

upgraded to a room with a fireplace

breakfast was sparse and no laundry

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

why doesn’t the kitchen have a back up coffee maker

lovely decor. looked recent. nice full breakfast. parking below motel.

pool was not available

amazing overall service. pool is divine.

service, food, central location, gym

expensive room service... bagel, coffee, oj > $30.

great gym. beautiful property. lux room amenities.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

laundry inside the hotel helps us during our stay

good laundry

bed very comfortable. accommodated my early check in request.

need to update they don t have a pool and that if you book a queen you re going to get a full, if you book

the gym is quite small and a bit small

also, nice breakfast offering in the morning

location, very friendly staff, convenient meal/breakfast

good wifi

breakfast had lovely hot options it was s hock - i expected continental muffins - and it was omelet

had to send husband down to ask for wifi and how to turn on tv

the rooms also offer an excellent honor bar with high quality beverages

i also think the staff was exceptional, clean rooms, room service came in early in the day and has done an

the wifi is a bit weak and inconsistent

no on-site amenities like bar or restaurant, but they are all around the immediate area

no bar or common area to sit and lounge.

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

good location and good wifi

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

in the evening the bar seemed too crowded

bar and restaurant close at 14:30 and 22:00 and no service after

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn t hear

bar is being re-done as a mid-high end restaurant just at the moment

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry facilities closed at 9 and only one washer and dryer.

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

need to remind the front desk to deliver laundry

guest laundry is too small

was undergoing renovation and did not let us know in advance that the food service/ restaurant/ bar were closed

hotel location is a+; room is large and with nice walk in shower; the pool is perfect!

no restaurant and bar on site, was asked to use one in sheraton next door, which is too small to cater guests

food from the restaurant (delivered to bar area) was very good for price point.

the bar lounge closed at 11.

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction

the breakfasts are great, and the 24 hour open kitchen is a great amenity

check-in was quick and smooth, and they even helped us with valet parking

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

the pool area is nice, but the pool itself is a little dated

fabulous first class hotel, love the pool, the shop the food and service up there.

spa swimming pool etc

then when i went to the coffee bar they were extremely

cocktails at the bar never disappointed

the prices for the mini bar were outrages

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

the room service, internet and the view of the airport is amazing

with high end finishes and luxuries such as a comfy robe, glass tiled shower with foot bar for shaving (definitely

room service was basic and more like bought in order than kitchen food.

lovely staff very accommodating with our requests to store luggage and late check out

free parking, breakfast included, laundry room available, secure

because of the coronavirus, they had to shut down the gym and laundry rooms

kind of staff and they have somewhere you can do your laundry

their laundry fee is good too.

electric vehicle charging. laundry on premises. no touch door keys.

excellent and helpful reception staff. swimming pool. laundry facilities.

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

clean, good location, laundry

great to have a laundry, and at a good cost

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

easy parking

breakfast was great and cooked fresh as soon as we came downstairs

breakfast was good. easy walk from the inn.

the wifi wasn t very good

beautiful secret garden with spa available

wifi didn't work in the

reception was helpful and a laundry on site (payable) was very useful

very very cute, laundry service machines

guest laundry is rather expensive at usd 5 each for washing and drying.

they did not have working laundry services as advertised

i would like to mention ken in particular who helped us to get our laundry done