gym was great , laundry facilities were good

very nice laundry facility and fitness room

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

operated laundry issues

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

the $100 pet fee which is absolute price gouging

time there were a couple of conferences with lots of kids who were over zealous at times

kids took over the pool splashing like crazy and well

request for late check out foc agreed immediately

shuttle was overfull at 4am in the morning.

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

cole proximity to airport and mission district, pet friendly

great location, above average gym. room service was good

location clean gym pool rest

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

staff very pleasant & helpful great breakfast will store bags able to do laundry

laundry facilities. one dryer was out of order.

they also had a pair of washers and dryers to do last second laundry

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

the hallways always had dishes from room service for days. our shower curtain was dirty.

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

flexible management as we first had a room next to the hotel's laundry

room next to laundry room can prevent you from sleeping at night; try to avoid

room was next to the busy laundry room

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

scrupulously clean and tidy with evryrhing i required plus a shuttle service to and from the airport

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

all is good. enjoyed the pool .oh the blower in the spa would not work.

work,no toothpaste, pillows were uncomfortable, not enough dining options & i couldn't get any room service

i called room service and took them two hours to come by and provide the needed amenities

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

i needed laundry room, got that done

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely

easy check-in, check-out, great breakfast, and very close to the airport

the breakfast is good. the location is perfect for traveller, they shuttle too.

should consider having laundry

no self serve laundry facilities

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

easy shuttle from airport, nice room, excellent fitness center and pool.

fresh crisp linen and towels, free shuttle to airport, very convenient to airport

lovely pool, great (but expensive) breakfast, convenient location

i got an early check in and they kept me informed and loaned me a converter plug

westin was pet friendly, clean, with a great location overlooking the bay and the airport

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

there was several outside locations to sit and enjoy the outdoors with things to entertain the kids

the hallway to the rooms smelled and the room smelled a bit like it maybe had had a pet living in it for a

family friendly hotel - lots to keep the kids busy and great shuttle service to and from airport and local

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

not a bad gym

property is new and the kitchen is well stocked

i really like the breakfast and its convenient location.

laundry inside the hotel helps us during our stay

good laundry

the gym is quite small and a bit small

pool was not open

breakfast was the low point, as it was just a sparse offering of selection.

great gym!

good gym

room service was basic and more like bought in order than kitchen food.

instead, we were referred to the marketplace or room service

convenience, very clean and comfortable hotel, reasonable room service prices and quality

laundry facility broken elevator broken

there was a shuttle, laundry and a hot tub for sore muscles

better maintenance of laundry facilities

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

guest services - laundry - business center are excellent !!

their laundry fee is good too.

electric vehicle charging. laundry on premises. no touch door keys.

clean, including bedrooms, dinning area, parking lot and laundry room

free parking, breakfast included, laundry room available, secure

kind of staff and they have somewhere you can do your laundry

i also liked that they had laundry services although i didn't have the chance to

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

24 hr laundry very comfy and spacious rooms hotel staff who actually deserve a big smiley face -

excellent and helpful reception staff. swimming pool. laundry facilities.

coin laundry (great when been away for a while), comfortable room and reasonable price

near to airport and quiet. laundry facilities. underground parking.

reception was helpful and a laundry on site (payable) was very useful

guest laundry is rather expensive at usd 5 each for washing and drying.

they did not have working laundry services as advertised

laundry available for additional price

coin laundry and comfortable clean rooms are pluses

location by the airport was great with a easy to use shuttle available

the location, free parking and wifi, and the spaciousness of the room

very overwhelmed by the front desk staff and the shuttle drivers

wifi is a bit unreliable, room doesn't provide bottled water. lift is kinda old (but working).

had a guest laundry

more laundry facilities would be helpful. washers and dryers busy

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

the laundry room was much appreciated

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

more options for breakfast

providing the hotel shuttle very convenient

from the lobby to the elevator there was an overwhelming strong smell of chlorine from the pool

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the dryer didn t dry so well in the laundry room!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

and free laundry

free shuttle to and from the airport, very cheap, free parking, laundry available

they had a facility to do laundry, i needed that.

laundry on site and friendly staff

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

laundry is just two washing machine and one dryer

30am by lot of noise from the laundry room to the point that the two kids could not sleep

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

handy for the airport bed comfortable rooms big gym decent

pet fee not included in the booking price extra payment for parking some electrical outlets not

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

outside of hotel looks nothing like the pictures, nor does the bar area

i was able to get early check in and late check out

room was next to laundry. vent in bathroom leaked, no one resolved it.

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

bad wifi

at breakfast, the coffee and waffles were good

wifi; very spacious bedroom n bathroom; clean; very helpful staff; laundromat on site; super

laundry really expensive to do on site

cost of doing one small load of laundry was quie expensive

cost of laundry

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

stay away from the laundry

breakfast was included. laundry service available. pool area

free laundry

large clean rooms, laundry facilities onsite

free laundry room, breakfast and lovely pool area

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

it was clean and it had a laundry facility. you were able to access netflix from their tv

nice room, pool, gym and laundry services.

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

it has a very small pool, great breakfast choice and guest coin laundry

like that it has a mini grocery, a coin laundry,, a gym

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

also, free parking

convenient location, very clean, great gym

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite

the pool smelled like too much chlorine inside but my family had a blast

the room, the facilities, the food and drinks and bar and location.

the grounds were messy & trash lying around every corner, room service trays line the halls

my kids love the pool n the staff where really friendly

the beds were comfortable and the kids enjoyed themselves.

laundry mat was dirty

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

laundry room only had one small washer and two dryers

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

the laundry room is pretty small but it's open 24 hours if you ever need it

it has a really nice laundry room and business center

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

super clean, great staff. breakfast was excellent

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

i like the self-service laundry for my business trip

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

were given the room across from the laundry room

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

great to do a load of laundry. the place was clean and quiet.

accommodations, beds, kichenette, laundry availability

great breakfast and laundry facility

laundry service is spectacular

laundry, room with kitchenette

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

we had a nice studio room with a full kitchen

the fitness center was small and the pool was a little cold.

the breakfasts were very good

good laundry facilities, good kitchenette

also, a guest laundry, exercise room and a breakfast area with a free breakfast

very large, free parking

area is quiet with a few chain restaurants across from the hotel's parking lot

appreciated free late check out

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

no room service, no breakfast included

the pool was empty.

the coffee bar in the lobby was exceptional nice

was free last year when i stayed here, and laundry too

the kitchen was out of order.

the kids kept joking about how rich they must be to stay in a hotel this nice lol

this was my favorite hotel bar far i have ever been to

the kids slept through it

forced into smoking room

clean, wifi, and tv was easy to use.

was no breakfast in the morning or no more

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

microwave, refrigerator, king sized bed, free uber to airport, free wifi, price of stay, parking,

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

swimming pool & bar were closed. no breakfast included. loud ac.

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

we wished the bar was open

paid laundry, plumber woke up us at 7 am to check water temperature in the room

laundry was 3$ per wash which is too expensive

there was a guest laundry

#2 guest laundry was broken so you had to use the sister motel next door

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

doesn t have guest laundry

it would be useful if there was a guest laundry

not e4ven a laundry bag

location is great and plenty of parking around. room is comfy and well equipped.

finding the front entrance driving in and parking near the entrance to the hotel was a premium.

coin laundry machine, soap sold at deskfront

there was a warm indoor pool and there were laundry facilities on-site

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

stay the room was comfortable and clean, with access to a laundry which was very convenient

gym was also cool to use while traveling

last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry -

ice, laundry, our room had an empty nice mini fridge i put my drinks in

we used the laundry room, but the washer/dryer were $2

i believe my room may have been above the laundry room

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

also, the laundry facility washing machine was horrible

laundry machines required quarters, and i never carry change

they even had a laundry room on site

not having a laundry facility inside our room, but no big deal.

the laundry room, gym were all well kept, clean and easy to use with nothing

very close to restaurants, groceries, banks, and laundry mat

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

they have the parking ground that you can use

poor parking

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

the vending area was nice and there were laundry facilities onsite.

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

laundry

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

had a laundry facilities and staff is friendly

i was disappointed about the laundry - it was available only for american app store holders

could not use the laundry

cleanliness, modern, breakfast

the free and awesome breakfast is one reason we choose homewood suits

was clean, pool & hot tub area, plus outdoor patio nice to have available..

friendly staff, laundry facility

even have laundry w/plenty of equipment

nice to have laundry facilities on site

breakfast was very nice . i liked having a 24 hr. laundry room!

clean, spacious, good staff, easy parking, well priced this time.

coffee shop, gym, bar and outdoor pool all being open

$10 i was able to upgrade to a larger corner room with a view of the water and pool

hotel is nice with swimming pool and lake view .

meals at the bar are always great

vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

there's a gues laundry, which was super helpful

the bar tender was friendly and gave great advice about visiting the city and sites

breakfast selection is very weak

everything about it was amazing. breakfast was sooooo good also.

rooms were very clean. comfortable beds, good breakfast and easy parking.

no room service or hotel staff . air conditioner was not working

the gym was available and spotless

laundry facilities were useful

the convenience of the laundry room was a bonus

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry was upto 9.00pm and opens only at 6am

right next to a rockway beach and hiking trails, amazing view, very good breakfast, nice and clean liked everything

breakfast could be better, overall was fine.

ev charger would not work on my vw ev. no receptacle by bed for cpap machine

the sign at the bar said, wait a minute, we ll be right back

helpful, breakfast was excellent with variety and healthy options, food quality at dinner in the bar was excellent

the breakfast was excellent as well as the fitness room.

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

restaurant, sweets shop and button boutique shop wonderful, nick's has great music in the bar and all shops and

love the location, big, comfortable room & the moonraker restaurant, free parking,

go workout in the gym and go get in the heated pool

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the room is clear. hotel has laundry. good to have it for long trip

good room, tv, air conditioning, location, laundry

laundry room

there was some noise issues at the pool and she was really good helping us

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

the ladies who helped at breakfast were very friendly and generous with the food

was awesome (just ask my kids)

room was spacious, with a kitchen if we chose to use it

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

i liked that it had a fridge, microwave, coffee maker, hair dryer and wifi

were cold, heater works badly, wifi did not work in my room, walking around felt like from horror

price, good parking, good wifi, nice rooms, helpful staff