wifi didn't work in the

the parking facility l, while functional, was rather cramped.

check-in was quick and smooth, and they even helped us with valet parking

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

the breakfasts are great, and the 24 hour open kitchen is a great amenity

the pool area is nice, but the pool itself is a little dated

the gym is small but decently equipped

the room service is in paper containers and very over priced.

wifi was not working - there was no water in room and it was not available at the reception

the bar lounge closed at 11.

kids loved the pool and hot tub

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

need to remind the front desk to deliver laundry

guest laundry is too small

laundry facilities closed at 9 and only one washer and dryer.

it is very reasonable priced, clean and the wifi is free.

the wifi would come and go

wifi was strong in room 206

breakfast for jokes, only milk and expired cereals so rude staff poor quality of the room bad wifi did not have

excellent wifi and tv selection with plenty of parking and a friendly staff

the cleaning staff removed the mugs and when i asked for them back and some additional tea bags, room service

bar and restaurant close at 14:30 and 22:00 and no service after

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the

bar is being re-done as a mid-high end restaurant just at the moment

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

good location and good wifi

breakfast variation

loud music came from next door bar until 2am

location, very friendly staff, convenient meal/breakfast

wifi was junk

there s also free breakfast which is always a plus

no wifi or refrigerator

i also think the staff was exceptional, clean rooms, room service came in early in the day and has done an

the bar never seemed to be open

stylish decor, and the upstairs bar was nice

breakfast option in house other than room service would have been nice, but honestly there were a lot of options

very convenient the laundry for the guests

as we were on a toad trip the laundry room was a great addition

there is a drugstore and a coin laundry in the facility

rooms are big and nicely decorated calm with view into a garden self-service laundry was super clean and efficient

presence of a coin laundry part of the hotel

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

clean and updated rooms and bathrooms. i love that it is pet friendly! great atmosphere.

gym is great with a decent amount of brand new equipment

wonderful bar right at the front desk

breakfast included with variety. ev charging available. great location in palo alto.

breakfast was sparse and no laundry

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

cute outdoor seating outside our room, breakfast was great

also the wifi ran very slow while in the room

gym was too small

was given room next to motel in-house laundry, which made noise all night.

no gym or laundry on premises

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

no laundry machines

it would be even better if they had coin laundry service.

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

manager was very accommodating--filled our gas tank when gas siphoned off in parking lot

staff is amazing, the bar and restaurant are great and the place makes me feel like i am at home

check out time was noon which gave us plenty of time to use the wonderful pool and jacuzzi for a little longer

then when i went to the coffee bar they were extremely

room service dinner was unsatisfactory

fully booked spa for 4 days. limited natural light in rooms (windows near ceiling).

cocktails at the bar never disappointed

an outdoor swimming pool with warm water

security by the laundry's room

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

laundry room downstairs and a small gym

location great experience with the laundry room

room size. breakfast. laundry on site. fitness room.

also, i couldn't access the wifi

front desk didn t know what they were doing , the wifi wasn t working they had us call tech support

neither of the ev charging stations worked

heard every word neighbors were saying, woke up to their telephone conversations and screaming kids

did not have internet on my room (the wifi has no reception to my room 369)

it features a coin-op laundry for guests

the laundry is not working!!!!

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

are super comfy, ice machine and laundry on site, fridge and microwave in room

stated laundry available but washing machines were out of order throughout our 5 nites stay

self service laundry room

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

there is even a laundry room in one of the buildings you can use

beautiful and well kept, also free laundry room.

laundry room

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

the laundry room sink was filthy with sold dirty rags sitting on it

very courteous and patient attendant. low cost laundry.

dirty laundry room, sketchy vibe at night & people

no clock, laundry bag, tv guide for television, map of premises, no directory at all for nearby restaurants

no laundry

laundry facility

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

some of the guest were rude and had unruly kids but other than that it was a good stay.

at breakfast was great

i was thrilled there were laundry facilities - also clean and well-maintained

the laundry room was appreciated and good value

modern amenities. breakfast bed comfort

cleanliness, nice staff, pet friendly

the ev chargers and the friendly staff are the 2 major draws for us

we loved the pool and jacuzzi area and sitting outside at fire pit tables in the evening

great staff and facilities. pool area nice and newly equipped gym.

great staff and facilities. pool area nice and newly equipped gym.

parking garage; restaurant staff very nice; desk person got us ice cream from kitchen even tho the pantry shop

the long bar, restaurant, gym and food

breakfast was better than expected

wifi was also good

location. easy access to my room. plenty of parking.

not reliable wifi but otherwise great

parking was tight

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

only one exercise may in the gym

valet parking only, bar closes very early

we loved the liquid soap in the bathroom instead of the bar soap

but bar area was clean and bar well stocked

beautiful room with great bar and restaurant

the bar was closed on sunday night.

laundry cost to high

staff so friendly, lovely peaceful garden/pool area yet so centrally placed

specially, if you have small kids

nice big rooms and love the kitchen

even though i didn't partake in the daily breakfasts, they provided a great selection of items to choose from

wifi did not work for me.

pool is really small, and there's no parking

no hot tub. pool closed. no sauna

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

bar area was very inviting

the gym was incredible modern, thoughtfully equipped, and even included small details like chilled

didn t eat breakfast there but we went to the bar and the barman was friendly and professional even if he

the bar was beautiful and the bartender was a pro

had a drink at the bar and service and drink was wonderful

great breakfast options ( note breakfast is at an additional cost) nice gym and swimming pool

service at the bar on friday night. there was a concert just took forever to get drinks

we didn t use the pool or hot tub or gym

i also thought that the staff went above and beyond to accommodate my early check in

we had drinks at the level 2 bar and on the main floor and each location was excellent

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

no kitchen, no laundry facility

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

nice fire pit area, small, clean gym, (free washer/dryer is a nice feature) and pool

great gym. beautiful property. lux room amenities.

service, food, central location, gym

amazing overall service. pool is divine.

expensive room service... bagel, coffee, oj > $30.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

the bar tenders were fantastic. very knowledgeable about menu and drinks.

beautiful garden with a lot of seating and pool

bar was pricey

nothing missing except breakfast food and room service

spa was broken and it wasn t mentioned on the website and that was one reason i picked this hotel

laundry, spa, remote control broken

s an app for the laundry which we could not use but there s a laundromat nearby

he was very helpful showing me the laundry services and how to use them

location was good parking available for free laundry service available- though only one machine

location and value ease of parking. no parking fee. hot breakfast

very quite and private! clean guest laundry great location

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

was woken up by the sound from the laundry cart

laundry sub par

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

wifi was an unsecured network that didn't let me connect to my work vpn (in silicon valley

restaurant and pool area

loved the gym, steam room, sauna, hot tub and pool

has everything you need in one building with a bar, restaurant, pool and hot tub

coffee bar was a disappointment

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

nice that they had a little gym and laundry too (didn t use the

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

not a lot of parking. no wifi in the room.

no pool tight parking spaces/lot

they did not have a laundry room, it was a rainy day and i needed to dry some of our clothes

shows on the television because the hotel had just set up a new wifi and it constantly popped up on the screen

1) wifi was unusable a good portion of the time 2)

wifi very stable and had good speed

no wifi and no buffet breakfast like advertised

sadly no laundry facilities on site.

laundry; no housekeeping for four days even though it was requested daily; toilet didn t flush

the breakfast was okay.

i really enjoyed the breakfast

gym could be bigger

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

breakfast laundry does not accept credit card

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

breakfast was very limited. small parking spaces make it very difficult to for trucks and suvs.

the restaurant offered a solid menu with a kids' section (though a bit pricey), and the café was a great quick

pool dominated by a group of loud kids unsupervised past pool closing

garage parking $20 ev charger dominated by car for a long

had a stay-cation with other friends with kids

facilities, we enjoyed our room but also the pool and the restaurant

easier laundry access

annoying ringing in room construction outside laundry facilities location & price

i also made use of the laundry, and the parking was convenient and always available

beyond my expectations. nice breakfast i love it

a garden setting surrounding the pool

no breakfast (even a grab/go bag). no laundry.

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

i appreciated the free, spacious parking and the free breakfast

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

was close to the shoreline amphitheatre nice rooms , breakfast included

clean rooms, dining area, laundry available, my car was protected, i got a great night's sleep

she said, ' do i come to do ur laundry'

some breakfast

the parking spots were a little tight with not a lot of space to adjust

pool gym and breakfast closed

very clean, large size rooms and great to have coin operated laundry onsite

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

laundry used the hotel's paid laundry service

well managed and equipped room and gym

the shuttle bus took us to where ever we wanted in the surrounding area

location, room, breakfast

the second morning i went out for breakfast

very comfortable recliner chairs, heated bathroom and kitchette floors, huge tv, electric fireplace

there s in-house laundry facility, a washing machine & a dryer

like the laundry room the environment seems so laid back for just the right age group that s here staying

it has a laundry room too (i think token-operated) if you need to wash your clothes

appreciated the laundry on site and a convenient location to hwy and google.

coin operated 24 hour laundry room and gym!

location(many store nearby, whole foods market, book store, etc), free breakfast(simple but ok enough for us)

was no breakfast really

tight parking spots, but lots of availability.

the included breakfast could be better.

breakfast was simple: yoplait yogurt, white bread for toast, jam and butter, keurig coffee (medium

there is laundry facility

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

cleaning room service even when i requested (i know this was by covid restrictions, but at least it would be

the service. no room service had to ask multiple times

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

new, beautiful restaurant and pool, safe location and very comfortable bed. huge room!

coffee bar that's open in the morning was very expensive

there is a pet policy, which means pets are welcome. the staff was friendly and considerate .

really it s annoying that yu have to have ur key card to enter the pool area but other then that everything

bar was closed when we were there

i had booked another location that didn’t work out and i needed an early check in

didn t try the pool. nice staff

two comfy king beds and a shower with nice dry bar toiletries

it has a small pool, bar and restaurant.

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no laundry facility

no laundry. no slippers.

no microwave no laundry mat on site

swimming pool awesome for kids to play and adults to relax

location was good for us, and parking was ok

- good breakfast, clean room, nice pool, great frontdesk

quiet, clean, good free breakfast, plenty of parking

the parking with the restaurant next door was dfficult

we never found parking a problem

alarm went off in the middle of the night because of some mishap with their laundry machine

housekeeping left pile of laundry in hall over night and other items.

breakfast laundry machines

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

the breakfast was really good and the staff service as well! no complains.

use the laundry facilities we had to buy our own detergent, which is a bit of a waste when only washing

i loved the free laundry and breakfast

laundry is kind of tricky

friendly environment,enjoyed the basketball court, the gym, the pool and we were able to do our laundry

the free laundry machine was really helpful

the room size is comfortable, clean, always great parking, laundry, front desk very accommodating compared to

laundry room is a disaster, nothing works properly

no able to my laundry the laundry room was closed.

sink broken, laundry room dirty, machine swallowed my quarters.

loved that there was an ice room and laundry room nearby

my kids love he outside lounges n

my kids love he outside lounges n

d love if they had a free breakfast item bar but i did t matter because what they have on the menu is worth

beautiful design and right on the vta train line. had an attractive gym and pool.

nice staff, very helpful, friendly, clean. gym was nice!

other than the pool area, my little pooch was allowed everywhere on the property

most pet friendly place i have ever stayed

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

nice having laundry facilities

laundry facilities. no vending for washing even though a sign says there is.

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

nice and secure room, friendly and helpful staff, laundry for guests, awesome breakfast.

has laundry on-site

sheets smelled like just came from laundry mat

not very modern but the staff are nice and helpful and the laundry is reasonably cheap

laundry facility was not working.

the laundry facilities (one washer and dryer) were out of order for the entire week of my stay, which

love the complimentary laundry and breakfast. parking is also good.

breakfast is much better than average

is too thrifty, elevator is not working for the two days i was there, wifi is so weak, room got too much perfume

cleanliness, breakfast, amenities, location

like always holiday inn have a fresh renovated rooms and free parking

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

no laundry facilities or work out room

as if there was a laundry room next door

a nice study corner and fast wifi for last minute work when traveling

stay with complimentary upgrade of room with fireplace (wow), very kind staff, no problem to arrange microwave

the kitchen burners needed to be tweaked a small amount because one burner was super slow on heating

location is good. laundry is a bonus.

i had to paypal money to my friend so that we could use one of his cards but wifi was lagging and took forever

i would of appreciate if our kids room was closer to ours

the coffee bar was closed when i needed it most of the time

with kids to visit families in bay area

good wifi

the hotel bar needs to stay open on the weekend

it was clean, but being remodeled. definitely nice. bar is a plus. very modern.

the lobby, the bar and my room are the best

- gym was clean and open for 24 hours

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

nice lobby. 24h gym facilities. spacious room. friendly front desk staff.

we had a family suit and it could not be more comfortable for 2 adults and 3 kids

bed, clean and spacious room with a kitchen and everything you need from forks to pans, warm pool, barbecue zone

good room, tv, air conditioning, location, laundry

the room is clear. hotel has laundry. good to have it for long trip

laundry room

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the breakfast,

the laundry opens late 10am.

everything laundry pool clean

a/c was noisy and the guest laundry wasn't the greatest

kids loved it so much they felt like home

nice little bar , cafe on site