lovely style and finish, safe, free laundry area and great gym.

provided a complimentary coffee machine, iron and iron board and they also have a laundry service with a

free laundry saved us time and money 3

i wish i knew about the laundry availability b4 cling out

they offer free laundry, although it wasn t communicated that it was complimentary

i appreciated being lucky with the early check in

staff was excellent and helped us connect to their wifi, which took a lot of time

kitchenette was nice, fridge is a the usual mini fridge - so difficult to do anything more than

i booked a junior suite and appreciated the separate sitting room/kitchenette with tv

room was a suite with kitchenett

stars to would be the room service maids, and downstairs people keeping the hotel actually clean laundry & upkeep

the gym was also amazing

wifi was horrible

lack of room service

breakfast was perfect and the bar area is very cool

breakfast there is amazing: they have great tea selection and the food is just delicious

breakfast options were on the sweet side, but we could order eggs any style or omelette

breakfast could be a little better

(we are not big breakfast fans

wish there had been breakfast available and good coffee, but not possible due to covid.

air conditioning, no fridge, no microwave, no laundry facilities, and vending machines on level

room service available

i wouldn t stay here with a family or young kids due to the homelessness

bed is comfortable with flat screen tv and wifi is a bunos

no room service available for food

antique furniture, pretty light fixtures, stained glass windows, chandeliers, and wood burning fireplaces in

breakfast is simple and filling. a nice start to the day.

the complementary wifi worked perfectly

good breakfast selection and we enjoyed the afternoon tea and cookies

wifi in room was a bit sketchy, but in all common areas it works perfect

laundry was also reasonably priced - by weight rather than by piece like you get in most hotels

it was very clean and thr pool temp was great after a long day of walking

the courtyard, trees and pool area are awesome

the bar (chambers), fun pool parties

wifi very slow

i would have loved to have had self-laundry services since we had an extended stay.

doesn't have laundry machine in hotel and near by. not included brackfast.

interior patio and gym

room is in the far end so the wifi connection can be disappointing for around 50% of the

bed was very comfortable and free wifi in the room was a plus

i’m sure it’s about the laundry stuff or the sheets

many restaurants nearby and also laundrymarts

pros: - location is convenient (a block away from muni, middle-income laundry and cafes, 2 blocks away from

the laundry is right around the corner, literally a 2-minutes-walk and you can come back to the hostel

also my room was next to the laundry room, and some guys had a great idea of making their laundry at 6

especially isabela (if i m not mistaken with the name), who assisted us a lot with external laundry services

the wifi and connection tv didn t work as well as the hot water was less than lukewarm warm

you get a clean room with a great bed in a secure building + wifi

wifi in the room and lobby was reliable and strong

the wifi wasn t always strong and i wished there was a chair with a back and a table/desk to work

guest self-service laundry room

loved all the amenities: restaurant, fitness center, laundry service, location, parking structure

laundry heated outdoor pool restaurant downstairs central location easy access for

laundry room was coins only but the hotel itself is cash free.

has laundry but it needs 10 quarter coins for washing and 10 quarter coins for drying

room was rather small and the strength of the laundry and cleaning products were off the charts of i tolerability

got the first floor where they did laundry and other stuff early morning

excellent location with laundry, bars, markets

we enjoyed the complimentary breakfast and the patio on the 6th floor offers nice views and you can relax in

few services, looks a little bit old scool hotel. gym is quite terrible.

breakfast

coffee bar was closed which was a bummer, but there were plenty of options within walking distance

it gave us a chance to support a nearby coffee shop (cup o joe) and a separate restaurant for breakfast (han's

modern furnishings and gym onsite

in-house breakfast available - not for free; not for purchase

in the rooms are really uncomfortable wifi is sporadic laundry services were not available itvwould have been

the free laundry. free water. the staff. the big room and fridge. whole foods.

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room

i asked to use the laundry, and was sent there even though it was not open yet

when i found out they had a laundry room and it was free? i was pretty happy about that !

of had more snacks in room for free, also laundry service was not available nor the gym nor conference room

no laundry on sight

considering the price, poor noise insulation between rooms, premium wifi at

extremely poor wifi and cell reception

clean, wifi was good, large bathroom. staff were all very friendly.

as having laundry, but it was actually a laundromat that was two blocks up a notoriously steep sf street

friendly staff gave me the best advices on everything from where to eat to where to do the laundry

it had very cheap laundry (taken out) facilities and the staff were only too happy to organize anything for

front staff need to smile about more and be more informative when asked questions and a laundry facility would

they also have special pet-friendly rooms if you travel with your dog, for instance

although minor it would have been nice if the room came with a laundry bag or plastic cover just to keep used

we gave for laundry some clothes and were ready quick and reasonably

the hotel also offered a business center which was very accommodating with a good wifi connection

the hotel, room, city view from my room, amenities, breakfast area, gym, etc

my time there, several of my coworkers and i couldn t work things like the lights, tv, and wifi

our laundry bill...... was a bit of mis communication but a good laugh for years to come

property, wonderful city views from rooms

but i always felt safe, and even walked to nearby pizza place with kids at 10pm at night

nice gym / water refill station

between that and room service i ended up paying double my initial

small elevator. broken floor lamp in room with dirty laundry.

no sitting breakfast.

was nice, good hotel bar opened til 2am, with nice drinks, great location, confy, nice bed, nice

gym was smaller than harry potter's cupboard under the stairs

did not work wifi did not work the whole time could not sleep at all from the noise from outside (laud music)

i am not entirely sure if it was an optional fee or if we had to pay in order to get wifi also

to a lot of hotels and this one hits the sweetspot: clean, nice facilities, a great gym for the size, a good

think the bar threw out their empty bottles in the trash bins located outside, below our windows , late at

the staff are extremely friendly, rooms are exceptionally clean, onsite gym has all necessary equipment and

there was no room service

a shame there's not a laundry facility onsite - though the sf rinse/ hideaway cafe is nearby and a great spot

also, they do not offer laundry services

nothing to complain. just very limited amenities. no laundry room.

very fast and reliable wifi

booking i didnt see option to select bed and by default they give single bed even and i have kids,so i need to

worst things in hotels laundry than a puke if a puppy on their 100 years old sheets, not forget to mention my

they had it propped open by the laundry room, and preventing guests from using it

had window right above the hotel laundry

all the paintings were interesting, wifi very good (not a given)

wifi very good

nice touch to have breakfast and water

wifi didn't work

a heavy charge for an early check in , toilet got clogged in its first use

we were traveling with kids and wanted to have a pool at the hotel as an option and we opted to pay more for

air-conditioning worked well, and we used the pool and fitness at the neighboring property

not feel this was a good hotel for families with young kids

complimentary wifi was tad slow and couple of the conference calls had frozen image

it's very pet friendly

good gym and great room

28 per day extra for wifi and tea/coffee in lobby

no laundry facilities for use in the hotel.

they offer a same day laundry service which if placed before 10am should be returned by 7pm

also free wifi

good free wifi

no microwave in the room but you can call room service to let them bring it in your room

i felt sorry for them doing their laundry in the gutter and picking cigarette butts

no bags for dirty laundry

good wifi

i also used the gym and it has everything you need - towels, water and all the basic machines

avoid staying if you traveling with kids

comfy beds, clean, quirky and roomy. nice baths. nice pool

another feature is their sister hotel is across the street and you have access to their pool, bar and restaurant

restaurant for breakfast, spa, pool (yes i know there is one over the road)

itself was nice and pool/fitness center across street were nice

adequate breakfast

all were occupied always no basic utilities in room- no dental kit, no bath robe, no water, no laundry bag, no

my request to get bedding for laundry without washing materials but only in water because i am allergic

i lived in this hotel for a month when i was working with a a/c company when we reconstructed the laundry shoot

no self laundry facility

this hotel has a gorgeous bar with stunning views of the entire city.

laundry facilities on site other than dry cleaning

wifi was an additional $18

layout, amazing pool on the roof, fresh and quirky

beautiful hotel. great pool and gym. nice breakfast great room. comfy beds.fab shower

great location gym and pool, great staff.

non functional elevator, wifi was extremely slow, rude and slow staff

a beautiful bar with a counter and tables, but with nothing, empty, no bottles

got to hotel ,it said full bar and restaurant which no longer is in use

wifi was garbage

that the in house bar and restaurant wasn't open. other than that everything else was great

of hotel services slightly differed from what was outlined in room, ie room service and laundry service

service was poor and i had to get dressed to walk down to reception to deliver laundry in the morning

bed sheets smelled of greasy kitchen smoke

lounge was beautiful- a great fireplace and comfortable furniture

smart tv streaming worked perfectly, wifi faultless.

only thing to know is that there is no self serve guest laundry which can be an inconvenience if staying for

laundry was taken at 3pm and delivered the next day at 9pm

my laundry/dry cleaning was delayed for a day

refused citing safety but when we insisted and got a supervisor it was supplied promptly same day laundry, in

laundry service made no improvement on shirt sent in

also, i prepared a laundry bag to have it clean in the early morning, and when i came back in the evening it

is no free/coin-based guest laundry

food/breakfast - although there is a room service menu i have no idea where the food comes from

wifi kept saying it had a security risk and only go on it if you trust the site so avoided that

desk very helpful the maintenance people very knowledgeable they have fun and games for young kids they have a

we were right beside the laundry shoot so i believe that's why

bedroom smelled of feet and was next to laundry shute and elevator so it was noisy

also, there is no laundry room in the hotel

the wifi worked well for me

wifi was wetk signal!

ummm.. i would say they dont have a laundry machine

laundry service debacle ended up in lost items but this was adequately resolved by the bellman

great location good facilities friendly staff kitchen area in room

room location very central close of union sq & cable car the sauna & spa pool even thought we were surprised to

kids love the room size and bathroom

to the manager who comp'd us a breakfast and gave us a $50 credit on the bill to assist with laundry costs

laundry and valet costs will easily double the cost of your stay

gym was top of the range

they were very helpful when we needed early check in. very friendly staff!

a good rate and i like the 7 elevator setup it s so nice hah, pool is a little small but the gym is

ok position and very helpful concierge. took very long for laundry to be returned

arrived late, so a mini bar would have been a plus. but the room has a fridge.

the foyer , could do with a pool

i didn t take the breakfast, they do offer breakfast on a room service basis which you would have to order

wifi service worked well

the narrow halls being lined with bags of laundry was not a particularly pleasant welcome

there are no guest laundry services - we were told to go down the road to the laundrette and had to wait 2

laundry and garbage removal but otherwise no problem

after check-in, we found that the elevator was full of sacks of laundry that had to be moved before we could

a welcome cocktail and the bartender, fireplace, lady at the reception, breakfast, all!

no laundry facilities- had to source for ourselves

the gym had great equipment

facility are very nice, good gym, clean room, perfect location

outside, the hotel has everything you need to make your life comfortable, a nice gym, meeting rooms, etc

noise, room service, bed quality

spend $25 daily on options that are set by the hotel, room service for example (but not the laundry)

fantastic room, beautiful atrium and bar area

i had booked for 2 adults and 2 kids inclusive of breakfast, i was informed at the reception that the breakfast

booking, i called the property to ask about room service and the gym

loved the shower and the bed. enjoyed the service and offerings at the bar area.

a high pitched noise during the night which disturbed my sleep on a couple of occasions; no guest laundry room

also a robot to deliver the room service has to be

as a solo female traveller, i felt super safe at the hotel, and appreciated the bar to lock my door from the

we were with kids this we were thankful for the arcade area and the free coffee in the morning

that the advertised room service delivery robot wasn’t working at all during our stay as our kids were excited

wifi was really weak and there weren't outlets near the bed (there was one extension cord, but it

when i got to my room i found a complimentary small box of chocolate and a bottle of wine with a card saying

the breakfast was a bit basic, but good, and the daily evening cheese and wine were a really nice touch

each room has a fireplace which comes in handy at night

continental breakfast

this hotel doesn t offer restaurant, breakfast, laundry, parking.

i'm not sure if it was dirtness or just a bad laundry softener

no laundry

but not hotels fault is there seems to be absolutely no nearby self-service or drop-off/pickup laundry in the

advertised bar and lounge...these are shut down. should remove from amenities

bit expensive but sfo could be expensive anywhere - no laundry service

good desk in the room, good reception staff, decent wifi

the $10 food card is not useable for room service which is my preferred way to dine after work and alone

we were given a card where we could order room service but we found out the food is not actually delivered

was a little dirty, no gym, no welcome gift basket, wifi was terrible

laundry facilities would have been good

description made it sound like there was a laundry room guests could use, there wasn't

there was no microwave in my room and no laundry facilities

unable to get early check in, but the staff was very nice about holding our luggage.

the staff accommodated my request for early check in and gave me an upgrade.

the spa is amazing!

great staff and the bar was excellent!

been coming to the spa for years and the services are wonderful

the staff were friendly and helpful, the room was large and comfortable, the wifi was excellent.

equipements at the gym are limited

went to the lobby on friday to check about laundry

a self service laundry facility inside the hotel will be great

laundry is expensive - but you can just go to a nearby laundromat instead if you like.

embarrassed us when we asked a simple question regarding laundry (wasn t william it was a

only tiny quibble is that the wifi in the room was a bit slow, but that's a really minor complaint

breakfast could have been a bit more appropriated for clients coming from the continent in europe

was good, room was clean and the staff at the reception desk were very helpful ud83dudc4c breakfast was good

shower leaked on to bathroom floor, no microwave which we needed for our 3 night stay and the wifi/cell phone

but we still love the morning breakfast and we do get a small view of what's across the street

gym very small

no laundry available although advertised differently

found it odd that while there is a guest laundry, the reception did not have detergent for sale

the description says they have laundry but they do not

were dreadful, wifi was terrible less than 2 mbps

loved the location and parking

breakfast was simple but good

location, very clean, fast and reliable wifi, helpful staff, huge comfortable bed

i'd like to see a few small tables and some dining chairs in the breakfast room

too much single use plastic at breakfast

nice service, comfortable room, delicious bread for the breakfast