laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

was good, finding stuff we needed and food was easy and very quiet location pool could open later then 9pm but

no regular room service in a 4 star hotel even paying too much for the hotel

room was spacious, comfy bed with lots of pillows,free wifi and great bathroom space

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

i loved kitchen with microwave oven and refrigerator

hotel has free parking, great free wifi, and a great breakfast

breakfast, parking included

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

i promised the kids we were going to swim

the gym had been expanded and they removed the pool all

i promised the kids we were going to swim

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

was a little high, but it was still good value, especially with the free airport shuttle, free parking, and

also to set up free wifi was complicated and intermittent

the pool area was easy to access and fun to use

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

the room included a kitchen is well maintained with essential items for us to prepare meals

kitchen and breakfast

the gym needs a little more equipment but overall the stay was great!

not e4ven a laundry bag

it would be useful if there was a guest laundry

doesn t have guest laundry

our stay was great. a gym or a hot tub in the building would have tipped the scale to perfect!

this is very convinient and parking is for free

the dryer didn t dry so well in the laundry room!

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

were renovating and failed to mention no laundry facilities

the laundry room, gym were all well kept, clean and easy to use with nothing

not having a laundry facility inside our room, but no big deal.

they even had a laundry room on site

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

had a laundry facilities and staff is friendly

also needed coins and or dollar bills to get coins in order to wash laundry

the vending area was nice and there were laundry facilities onsite.

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

everything. the variety at breakfast was wonderful. very pleasant stay.

liked free breakfast ie waffle, yogurt, bagel, juice; liked heated pool, full refrigerator.

wish there's hot waffle/pancake for breakfast.

even have laundry w/plenty of equipment

friendly staff, laundry facility

breakfast was very nice . i liked having a 24 hr. laundry room!

nice to have laundry facilities on site

the 2 most important factors for me is they allow pets and provide free parking

very close to restaurants, groceries, banks, and laundry mat

rooms are too small and the parking is on a hill

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

they have the parking ground that you can use

the parking area is a little steaper.

the plus side was the lagoon view and seeing the jelly fish made the kids so excited

rooms, everything is clean, the staff is attentive and friendly, bar and restaurant are a cut above many hotels

room service option the big gym

hotel is on the water nice to lay out by the pool got for a walk on a nice day at night sit by the fire pit

hotel is nice with swimming pool and lake view .

laundry facility broken elevator broken

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

better maintenance of laundry facilities

there was a shuttle, laundry and a hot tub for sore muscles

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

there's a gues laundry, which was super helpful

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

and the heated pool was the best for my kids

the bed was comfortable to sleep and breakfast was great and service was friendly

the breakfast is great

breakfast selection is very weak

everything about it was amazing. breakfast was sooooo good also.

breakfast was good, the staff was friendly

wifi

the sign at the bar said, wait a minute, we ll be right back

service is listed but it means you can do a food/drink takeout from the bar and breakfast area

ev charger would not work on my vw ev. no receptacle by bed for cpap machine

no meat at breakfast but still satisfied

laundry room

the room is clear. hotel has laundry. good to have it for long trip

good room, tv, air conditioning, location, laundry

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

patio furniture at pool was in shambles

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

laundry room

family and pet friend. perfect stay for any guest!

the place is perfect for a family and the kids and us slept so well

free wifi

is no coin operated laundry ( i think there isn't one)

should consider having laundry

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

no self serve laundry facilities

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

the swimming pool and the gym were not open because it did not meet the county's reopening guidelines

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

proximity to airport, breakfast and waterfront location.

if the shuttle driver asks you

they were able to accommodate us to an early check in providing we paid an additional charge.

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

close to airport, 24hr shuttle service, clean and friendly staff

the pet policy is not very self explanatory

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

and the hotel again is 'pet friendly' which is a plus

great location, above average gym. room service was good

nice pool indoor

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and

quiet room with a great breakfast and laundry room.

very nice laundry facility and fitness room

it faced the interior of the courtyard and pool

quiet, clean, good free breakfast, plenty of parking

the swimming pool was clean

we never found parking a problem

very expensive for a best western. staff was noisy talking outside rooms by the pool at 7am

comfy beds, clean, great friendly staff who are good with kids

wifi free and good

nice hotel, very clean and newly furnished, pool was warm and nice, gym good, all was perfect

we were allowed for early check in

a block away or if you not wanting to leave the hotel has inside dinning and bar too plus free wifi

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

brand new. nice decor and great pool. friendly staff and super centrally located fabulous value.

pet fee was as much as the room

new room furniture well equipped gym

elevator to go to the front desk would ve had to go down the stairs then go back up to get my kids and things

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

staff very pleasant & helpful great breakfast will store bags able to do laundry

laundry facilities

they also had a pair of washers and dryers to do last second laundry

flexible management as we first had a room next to the hotel's laundry

room next to laundry room can prevent you from sleeping at night; try to avoid

room was next to the busy laundry room

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

location, parking, nice restaurant (elephant bar) next door, close to airport but no noise level

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

no pool no laundry service

i needed laundry room, got that done

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

great room, breakfast was amazing and the staff was very helpful!

she didn't provide information on free wifi for members or any perks associated

nice location , big rooms , decent breakfast, lovely staff

location(many store nearby, whole foods market, book store, etc), free breakfast(simple but ok enough for us)

i don't eat breakfast so i can't say anything about it - but what i loved was this: the cleanliness sparkled,

they offer a light breakfast of granola bars, yogurt, juice

location, cozy, clean room, comfortable bed, friendly staff, safe location, easy parking

continental breakfast was some bananas and a yogurt available

), the restaurant food was great, staff was awesome, pool area was great

to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag

were a large number of very loud kids playing in the hallways

kids loved the pool. i loved the price and proximity to airport.

the pool area was also nice and my children enjoyed it

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

the games in the lobby and the pool were a nice bonus for my kids

family friendly hotel - lots to keep the kids busy and great shuttle service to and from airport and local

the free shuttle was a godsend

very clean, large size rooms and great to have coin operated laundry onsite

the rooms were very clean and there was a laundry facility near my room

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

laundry used the hotel's paid laundry service

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

we loved the pool

loved the table to serve as a kitchen table so we could eat our dinner comfortably

was a great size and had everything we needed, including kitchen facilities

laundry inside the hotel helps us during our stay

good laundry

for breakfast, we were given a list of food items to make choices

you can also print your boarding pass, and there is a gym

the paid wifi worked well

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

nice that they had a little gym and laundry too (didn t use the

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

no pool or hot tub and no outside seating anywhere to just chill

the staff is great, easy parking and really clean and large room

breakfast delivered in twenty minutes and it was very good

in a pandemic, the gym required masks, the restaurants were not open, not hyatt fault but a

the staff kyle allowed me to late check out at 2pm and very accomodating

lovely staff very accommodating with our requests to store luggage and late check out

with high end finishes and luxuries such as a comfy robe, glass tiled shower with foot bar for shaving (definitely

he was very helpful showing me the laundry services and how to use them

s an app for the laundry which we could not use but there s a laundromat nearby

laundry, spa, remote control broken

location was good parking available for free laundry service available- though only one machine

rooms were super clean and breakfast was good

kind of staff and they have somewhere you can do your laundry

electric vehicle charging. laundry on premises. no touch door keys.

because of the coronavirus, they had to shut down the gym and laundry rooms

the laundry room needs a change machine or to be able to use card

their laundry fee is good too.

coin laundry (great when been away for a while), comfortable room and reasonable price

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

staff were friendly and laundry onsite

clean, good location, laundry

24 hr laundry very comfy and spacious rooms hotel staff who actually deserve a big smiley face -

hotel is new and very clean pool. also staff are so nice

very calm and relaxing with plenty of outdoor space for kids to play

had an extended stay at the hotel nia during covid, and during the summer when the pool was sublime

great location, nice room, bathroom and grounds. bell and bar staff were great.

she didnt explain me anything about the place either b) i wanted to order room service at 6pm and i had to make

no kitchen, no laundry facility

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

breakfast limited

they did not have working laundry services as advertised

i would like to mention ken in particular who helped us to get our laundry done

very very cute, laundry service machines

reception was helpful and a laundry on site (payable) was very useful

laundry would be useful

had a great stay! room service was amazing, too!

room service breakfast was delicious

the bar service was slow

beautiful room with great bar and restaurant

didn t get to the bar or restaurant, but will be back

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

we were even fortunate enough to have the pet area very close to our room, which was convenient on our rainy

cozy, friendly, off street parking, and a liquor license! what more could you ask for?

breakfast seriously lacking

very tasty, high-end breakfast

staff was friendly. breakfast was solid. coffee was very good (philz beans).

parking was tight

had a guest laundry

the laundry room was much appreciated

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

they put me in a quiet room right by the guest laundry area as requested

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

there wasn t any breakfast

due to a delayed flight, we missed the last airport shuttle to the hotel, but we appreciated the return trip

more options for breakfast

free shuttle to and from the airport, very cheap, free parking, laundry available

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

laundry facilities on site

things needed improvement like the first laundry, refrigerator at least in the room

this location with heated pool, laundry, close to airport with shuttle

coin laundry and comfortable clean rooms are pluses

phone the hotel (can use the airport shuttle phone to reach the hotel) and may be surprised the bar closes at

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

free shuttle is awesome

friendly staff, free airport shuttle, nice room

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

staff were nice, and i really like that their gym is 24 hours

staff was really good! gym was also good enough.

handy for the airport bed comfortable rooms big gym decent

also i wish each floor had laundry service

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

liked the fitness room

i was able to get early check in and late check out

room was next to laundry. vent in bathroom leaked, no one resolved it.

good breakfast, comfy beds, all needs met

at breakfast, the coffee and waffles were good

bad wifi

staff was very friendly. location was very neat and tidy. breakfast was good.

cost of laundry

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

laundry really expensive to do on site

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

cost of doing one small load of laundry was quie expensive

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

laundry room only had 2-washers/2-dryers

were given the room across from the laundry room

they didn t have any quarters for the laundry.

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

accommodations, beds, kichenette, laundry availability

privacy, ammeneries, free laundry!

great to do a load of laundry. the place was clean and quiet.

people at the front desk are always professional, the free laundry room, the outside area is very clean, love

the pool was kept clean and staff was always close to help, the gym was nice and convenient

key cards often don't function properly to access room, pool, gym etc which was irritating

food options, no omelette kitchen, coffee wasn t good, too cramped, toaster conveyor

liked the complimentary happy hour, the room was good value for my money, pet friendly and felt safe

too many kids running around especially at night

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

it has a really nice laundry room and business center

desk lady could be nicer to kids and more welcoming

good wifi connection and able to work remotely from my room or lobby

out of hot water when they do the laundry at 4pm so watch out

had to walk across the main hotel building to eat breakfast, do laundry & use the fitness center

well equipped hotel (especially the laundry can be helpful

laundry, out of work.

there is a nice gym and laundry room

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

the laundry room is pretty small but it's open 24 hours if you ever need it

laundry room only had one small washer and two dryers

and the laundry room was definitely a plus for my family

laundry mat was dirty

refrigerator, dishwasher, two separate bedrooms each with own bathroom; there s also laundry facility in the

breakfast was included. laundry service available. pool area

the room was clean and tidy, the kids loved the pool and there were laundry facilities

free laundry

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

was free last year when i stayed here, and laundry too

pet friendly and location for a nice walk wjth dog

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

room service : if your arrival is late you cannot order any food, and the choice of food to take to

in the description it says it’s kids friendly but honestly i don’t believe that