laundry inside the hotel helps us during our stay

good laundry

pool is closed

wifi was intermittent which caused problems checking in for our flight as we had no data.

operational wifi the shuttle from and to airport was not in operation

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the kitchenette was very clean and the breakfast in the morning was really great

was a great size and had everything we needed, including kitchen facilities

property is new and the kitchen is well stocked

clean, including bedrooms, dinning area, parking lot and laundry room

kind of staff and they have somewhere you can do your laundry

because of the coronavirus, they had to shut down the gym and laundry rooms

free parking, breakfast included, laundry room available, secure

electric vehicle charging. laundry on premises. no touch door keys.

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

staff were friendly and laundry onsite

clean, good location, laundry

great to have a laundry, and at a good cost

laundry facilities

room service was basic and more like bought in order than kitchen food.

the restaurant and bar food and service was also exceptional

close to airport . direct access by airtrain. great gym. functional market to get healthy foods

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well

in a pandemic, the gym required masks, the restaurants were not open, not hyatt fault but a

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

there was several outside locations to sit and enjoy the outdoors with things to entertain the kids

the amenities and decor. convenient shuttle. very close to airport.

breakfast should be included for price i paid.

,late check out, beds were amazingly comfortable, staff very helpful, great lounge/ grill in hotel

wasn't able to use the gym n pool this time

it's spacious, really nice inside, has a beautiful pool area and excellent gym

loved the real gym: great updated equipment (i

could use more towels at pool area

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

shuttle was on time

clean, good water pressure in shower, thick towels, good breakfast with hot & cold options, gym, and great

breakfast was very basic

i needed laundry room, got that done

no pool no laundry service

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

wifi popping in and out

laundry facilities. one dryer was out of order.

laundry service on site as well as a computer station with printer

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities

they also had a pair of washers and dryers to do last second laundry

everyone was pleasant and friendly. great with kids and made it really relaxing.

room service prices!

good: early check in was free

bar staff very nice , room with lots of space and great

location, room facility, wifi

good bathroom, laundry on site

i also saw a laundry facilities available

they did not have working laundry services as advertised

guest laundry is rather expensive at usd 5 each for washing and drying.

reception was helpful and a laundry on site (payable) was very useful

needed the laundry facilities but the machine was broken

quiet room with a great breakfast and laundry room.

gym was great , laundry facilities were good

operated laundry issues

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

shuttle r not free, also they said only adults will be charged, they charged for kids too

everything was ok, and the hotel offers a shuttle to/from airport

my wife and kids couldn’t physically do it

coin laundry and comfortable clean rooms are pluses

staff was very friendly and the shuttle to the airport was great!

kids playing in the sports hall

i think you had to pay for the wifi? i'm cheap though so

room service and no pricing on the menu

by the water, ease of airport shuttle frequency, view of the bay

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

the restaurant could not deliver room service, i had to go down from my room to pick up food.

close to airport, 24hr shuttle service, clean and friendly staff

my room service attendant was fantastic!! friendly and accommodating!! thx

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

the gym is in urgent need of refurbishing

complimentary wine tasting with snacks and a delicious breakfast included with room

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

more laundry facilities would be helpful. washers and dryers busy

had a guest laundry

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

the laundry room was much appreciated

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

should consider having laundry

no self serve laundry facilities

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

use of laundry facilities and the spa/hot tub were well needed and much appreciated

clean has laundry, also the jacuzzi was amazing

i was even able to get a shuttle ride the next morning for free

one night stay before a flight and the la check in, breakfast and free shuttle made it very convenient

staff and cleanliness, shuttle service

they had a facility to do laundry, i needed that.

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

laundry facilities on site

one laundry room on site

free shuttle to and from the airport, very cheap, free parking, laundry available

doing laundry for free and having good breakfast.

the room was clean and tidy, the kids loved the pool and there were laundry facilities

breakfast was included. laundry service available. pool area

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

i also love that their laundry is right across the gym

30am by lot of noise from the laundry room to the point that the two kids could not sleep

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

having a bar and restaurant

clean rooms. convenient to the airport. good bar and restaurant. great staff.

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

the only nice part of the hotel was the bar

outside of hotel looks nothing like the pictures, nor does the bar area

cost of laundry

cost of doing one small load of laundry was quie expensive

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

stay away from the laundry

laundry really expensive to do on site

room was next to laundry. vent in bathroom leaked, no one resolved it.

the delicious warm breakfast provided a lovely start to a long day of flight

free breakfast, clean, friendly staff

good breakfast, comfy beds, all needs met

at breakfast, the coffee and waffles were good

like that it has a mini grocery, a coin laundry,, a gym

it was clean and it had a laundry facility. you were able to access netflix from their tv

it has a very small pool, great breakfast choice and guest coin laundry

well equipped hotel (especially the laundry can be helpful

out of hot water when they do the laundry at 4pm so watch out

laundry mat was dirty

laundry room only had one small washer and two dryers

laundry room was very dirty

the laundry room is pretty small but it's open 24 hours if you ever need it

and the laundry room was definitely a plus for my family

i called front desk that our room was never had room service done

was a great stay but accept the fact we had an accident on the sheets and i asked room service to change the

my kids like the pool and free breakfast

had to order food through front desk they didnt give order to kitchen so had to wait repeatedly

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

it has a really nice laundry room and business center

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

just one, our wifi didn t work.

the breakfast each morning was superb

complimentary shuttle bus and laundry room

they didn t have any quarters for the laundry.

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

the room was big and comfortable. laundry service in place. very good and rich breakfast.

great to do a load of laundry. the place was clean and quiet.

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

great breakfast and laundry facility

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

could of had a better breakfast..not much there..

received a smoking room which was okay, but it was nasty; the walls had old cigarette smoke on it , i had to

wifi was terrible, weak signal and constantly disconnected

are not light blocking - very bright in the morning toddler said it smelled like mommy butt (non-smoking room

better maintenance of laundry facilities

guest services - laundry - business center are excellent !!

laundry facility broken elevator broken

there was a shuttle, laundry and a hot tub for sore muscles

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

was free last year when i stayed here, and laundry too

parking was a reasonable cost (12/day) and there were even spots open for ev charging

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

pet friendly and location for a nice walk wjth dog

very nice hotel... kids loved the indoor pool!

#2 guest laundry was broken so you had to use the sister motel next door

laundry was 3$ per wash which is too expensive

paid laundry, plumber woke up us at 7 am to check water temperature in the room

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

there was a guest laundry

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

coin laundry machine, soap sold at deskfront

stay the room was comfortable and clean, with access to a laundry which was very convenient

there was a warm indoor pool and there were laundry facilities on-site

gym facility the gym was very cramped and did not provide a comfortable environment for workouts

did struggle much with the laundry facilities as i stayed for a week

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

i believe my room may have been above the laundry room

we used the laundry room, but the washer/dryer were $2

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry facilities were useful

the convenience of the laundry room was a bonus

laundry was upto 9.00pm and opens only at 6am

the 24/7 coffee bar with a variety of drinks was very nice, especially the hot chocolate for kids

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

top notch seafood room service

always appreciate free parking and wifi

the bar of soap in my room was used. the check in/out time were in accurate.

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

the dryer didn t dry so well in the laundry room!

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

wifi signal is very weak, almost so you can't use it.

easy check in - check out process and best thing is the free parking, you can park anywhere

the swimming pool is not so big and the area near the pool is so tight.

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

the kitchen set up

location near san mateo; very roomy suite with a full kitchen, comfortable bed, living room with good tv and

really wish they would update their kitchen cookware

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

breakfast only so-so.

also, a guest laundry, exercise room and a breakfast area with a free breakfast

a fair number of restaurant choices clean - almost brand new netflix on the tvs free and solid wifi

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

the pool was empty.

comfortable beds clean rooms great food int the bar and buffet breakfast

the swimming pool was not pleasant.

doesn t have guest laundry

not e4ven a laundry bag

it would be useful if there was a guest laundry

breakfast was good, but i think the team working on replenishing the food was not prepared for a

no fruit at breakfast except bananas

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

i promised the kids we were going to swim

i promised the kids we were going to swim

better quality soap and bigger bar soap. hot water was a not always hot

quiet, nice laundry facilities

elevator ice machine laundry and store room

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

parking was easy

nice place. clean room and good breakfast.

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

we had one of the end rooms and so wifi was almost non-existent (used my phone wifi)

price, good parking, good wifi, nice rooms, helpful staff

poor wifi, noisy frigid, dark shower, no end table in second room only bed.

very close to restaurants, groceries, banks, and laundry mat

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

rooms are too small and the parking is on a hill

parking was nice plenty of room site was really clean

they have the parking ground that you can use

ocean view and a fireplace

having a working fireplace in the room was great being they are hard to find in other hotels

the kitchen is fully stocked with plates, glasses, etc

room had a kitchenette with a single

interior high ceilings large junior suite with fireplace , kitchen refrigerator, safe tvs and balcony to enjoy

the laundry room, gym were all well kept, clean and easy to use with nothing

they even had a laundry room on site

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

not having a laundry facility inside our room, but no big deal.

were renovating and failed to mention no laundry facilities

the room is huge of course lots of laundry and dryer machine microwave availability

laundry

also needed coins and or dollar bills to get coins in order to wash laundry

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

it was convenient for us to have a 1 bedroom and a kitchenette while we evacuated our home due to heat and

good breakfast choices that change day to day

from the indoor pool, hangout/patio area with the bonfire pit

breakfast was very nice . i liked having a 24 hr. laundry room!

even have laundry w/plenty of equipment

friendly staff, laundry facility

nice to have laundry facilities on site

pet fees

little food store was almost never open, the staff did nothing to control the rowdy waterpolo kids that were

$30 parking garage...$50 pet fee.

room service option the big gym

location, the hotel had its own restaurant & bar

rooms, everything is clean, the staff is attentive and friendly, bar and restaurant are a cut above many hotels