hard to get to traffic wise. luckily we were turning right out of hotel. pool was not heated.

breakfast was nice with a good variety. it was clean and tasty.

wifi

quiet, clean, good free breakfast, plenty of parking

convenient, very good breakfast, reasonable price

parking could potentially be difficult if hotel is sold out.

limited parking

large, well lit parking lot, friendly staff, large room, clean room

parking lot

tv and wifi never worked

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

laundry used the hotel's paid laundry service

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

the rooms were very clean and there was a laundry facility near my room

very clean, large size rooms and great to have coin operated laundry onsite

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

didn't get to check out the gym or the pool but they looked nice

new room furniture well equipped gym

there shouldn t be levels of wifi such bs.

gym has treadmills, cable machine, and free weights

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

nice that they had a little gym and laundry too (didn t use the

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

the parking spaces are a little too small. and people are inconsiderate with how they park.

well maintained rooms and fully renovated bathroom. staff was helpful and wifi worked well!

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

laundry room

it is a bit pricey and found the pet fee to be a bit too much

their breakfast is excellent with eggs and sausage and or bacon depending on the day

provided dishes and a big enough table for the kids to eat at

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

laundry room

good room, tv, air conditioning, location, laundry

the room is clear. hotel has laundry. good to have it for long trip

the pool wasn't heated and was dirty. the room and bed were just ok.

laundry, spa, remote control broken

location was good parking available for free laundry service available- though only one machine

he was very helpful showing me the laundry services and how to use them

s an app for the laundry which we could not use but there s a laundromat nearby

location and value ease of parking. no parking fee. hot breakfast

service is listed but it means you can do a food/drink takeout from the bar and breakfast area

the breakfast was extensive and wholesome

also, a few more machines and weights within the gym would be desirable

helpful, breakfast was excellent with variety and healthy options, food quality at dinner in the bar was excellent

room had a strong smell of chemical, the wifi was slow for it to being usable

the breakfast is great

rooms were very clean. comfortable beds, good breakfast and easy parking.

everything about it was amazing. breakfast was sooooo good also.

gym is equipped very simple

excellent breakfast perfect room excellent service

there's a gues laundry, which was super helpful

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

the staff and all the amenities provided with the hotel (alcoholic beverages in the store, pool & bar with happy

we appreciated the location, the gym is incredible

peaceful and safe location, 24-hour gym, large room size

nice gym but more equipment would make difference

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go

the staff let us bring our own food and drinks one night and another day by the pool

breakfast was very nice . i liked having a 24 hr. laundry room!

nice to have laundry facilities on site

friendly staff, laundry facility

even have laundry w/plenty of equipment

i had to scramble to find reservations at another pet friendly hotel

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

pool wasn't very clean

suite has a well equipped kitchen and a spacious living room

good breakfast choices that change day to day

the room is huge of course lots of laundry and dryer machine microwave availability

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

laundry

also needed coins and or dollar bills to get coins in order to wash laundry

the room was clean. it was close to the laundry machine and the parking lot.

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

no kitchen, no laundry facility

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

we also very much appreciated that there were no bs additional charges for parking or resort fees, and

very close to restaurants, groceries, banks, and laundry mat

parking was nice plenty of room site was really clean

they have the parking ground that you can use

rooms are too small and the parking is on a hill

poor parking

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

the laundry room, gym were all well kept, clean and easy to use with nothing

laundry machines required quarters, and i never carry change

they even had a laundry room on site

the bar service was slow

nothing straightforward: room service

the bar was closed on sunday night.

they said the bar was not opening until 5 pm so we had to go to left bank for drinks & appetizers

had a great stay! room service was amazing, too!

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

clean, nice room design and all the kitchen appliances including clean dishes if needed

i really appreciated the free parking being rights at the hotel

wifi was also good

parking lot could be wider for easier backing out.

clean, very nice continental breakfast, good location, comfortable.

gym was not really a gym, no ventilation. it was like a sauna.

spa was broken and it wasn t mentioned on the website and that was one reason i picked this hotel

very calm and relaxing with plenty of outdoor space for kids to play

take note that we were very proper just swimming and having fun with our kids and he was so prejudice

the bar tenders were fantastic. very knowledgeable about menu and drinks.

comfortable beds, clean stylish rooms, balcony access, beautiful pool and bar areas.

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

staff is amazing, the bar and restaurant are great and the place makes me feel like i am at home

sufficient parking which also appeared to be safe

it is beautiful, with nice restaurant, bar, terrace and pool.

missed the old bar and grill and look forward to seeing the renovations

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

breakfast was sparse and no laundry

location was very convenient. i like being able to use the gym.

wish we could ve used the pool because it was so warm but totally understood the closing of it during the

not able to use b pool

it would be useful if there was a guest laundry

not e4ven a laundry bag

doesn t have guest laundry

service was great, very nice staff the gym is excellent for an hotel and for someone who trains seriously it

nice gym, friendly staff

expensive room service... bagel, coffee, oj > $30.

service, food, central location, gym

amazing overall service. pool is divine.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

great gym. beautiful property. lux room amenities.

also, nice breakfast offering in the morning

wifi connection is problematic

the wifi is good and there is a (very small) free breakfast

breakfast variation

breakfast!!!!

the bar is empty, the bar tender is not there

the gym could use a little upgrading.

the wifi is a bit weak and inconsistent

clean, quiet, location, and room service

no bar or common area to sit and lounge.

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

good location and good wifi

room was awesome, i like the separate bathroom and the kitchen counter, the wardrobe

very noisy street, active from 5. not sure nobu is what you want for breakfast

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

free wifi too slow; charging for higher speed is not acceptable at this price point

rooms are the best, balcony lovely touch and awesome gym

guest laundry is too small

need to remind the front desk to deliver laundry

laundry facilities closed at 9 and only one washer and dryer.

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

hotel location is a+; room is large and with nice walk in shower; the pool is perfect!

the room service food arrived barely warm and was not very good :/

had a frustrating experience with the room service that dampened my satisfaction

food from the restaurant (delivered to bar area) was very good for price point.

the parking facility l, while functional, was rather cramped.

check-in was quick and smooth, and they even helped us with valet parking

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

we had a hard time getting through to the concierge by phone to place room service orders

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

breakfast is always good

kitchen area was perfect.

breakfast was amazing

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

we were here for volleyball so kids leaving to be at courts by 7

hard to relax in the spa or pool with kids running around

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

and free laundry

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the dryer didn t dry so well in the laundry room!

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

very large, free parking

excellent service great location to walk to grab food ample free parking

the best things to us were small kitchen of the room and the breakfast next morning

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

free parking and wi-fi

i love the room and the bar with dj music

confort, bar, clean, free parking, free wifi.

loved the pancakes and coffee we had for room service every morning

cocktails at the bar never disappointed

many things close like the spa and the restaurant the gym is nice but its fairly small

pool area was a bit underwhelming but the customer service on deck more than made up for any

room service and the restaurant/bar are excellent; wine selections broad ranging and interesting

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

small pool

wifi should be free for a regular guest not only for hilton members ud83dude22

location, great facility, very clean, great breakfast, great wifi, and quiet and peaceful rest the entire time

wifi didn't work in the

very quiet, close-by parking, good wifi, good heating

breakfast for jokes, only milk and expired cereals so rude staff poor quality of the room bad wifi did not have

traveling with kids its nice to stay

wifi was strong in room 206

the wifi would come and go

presence of a coin laundry part of the hotel

the property also has a laundry room and a deli shop, which was very convenient

-laundry room and fitness center opened late

very convenient the laundry for the guests

laundry wasn t done despite handing it st reception prior to the cut-off time - no communication

laundry facility broken elevator broken

better maintenance of laundry facilities

there was a shuttle, laundry and a hot tub for sore muscles

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

guest services - laundry - business center are excellent !!

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

good breakfast and clean rooms and nice enclosed environment

room service will knock on the even with the

the breakfast lacked some cereal choice

they have a coffee/beverage bar and our morning coffee was included in our room rate

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

no laundry machines

was given room next to motel in-house laundry, which made noise all night.

it would be even better if they had coin laundry service.

no gym or laundry on premises

cleaning and the laundry room

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

laundry room downstairs and a small gym

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

location great experience with the laundry room

has a nice bar inside, swimming pool, and kitchen. i liked the under ground parking.

easy to find, clean, friendly staff. kids had a blast in the pool!

extremely limited considering the price with service hours of bar, room service etc very short

nice gym and pool

the staff in the breakfast and bar area were superior, with exceptional customer service skills

stated laundry available but washing machines were out of order throughout our 5 nites stay

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

are super comfy, ice machine and laundry on site, fridge and microwave in room

it features a coin-op laundry for guests

the laundry is not working!!!!

laundry room

there is even a laundry room in one of the buildings you can use

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

laundry facility, location, the grounds are nice, well layed out and give a nice sense of privacy

self service laundry room

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

laundry facility

no laundry

the cost of bringing a pet (small dog) at $50/night is a bit expensive.

this is trivial but i ordered room service and the oatmeal was runny and barely warm.

dirty laundry room, sketchy vibe at night & people

no clock, laundry bag, tv guide for television, map of premises, no directory at all for nearby restaurants

very courteous and patient attendant. low cost laundry.

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

the laundry room sink was filthy with sold dirty rags sitting on it

the laundry room was appreciated and good value

i was thrilled there were laundry facilities - also clean and well-maintained

friendly staff. breakfast. late check out..

free wifi

the ev chargers and the friendly staff are the 2 major draws for us

it was hot in the bar area

had a lovely time in the pool

great staff and facilities. pool area nice and newly equipped gym.

comfortable, spacious and clean room. very nice bar in the lobby. nice fitness center

good clean and quiet rooms, yummy donut holes to munch on. nice pool and bar too.

laundry cost to high

kitchen had bare min, would have liked to see serving/baking dishes, had to take breskfast plates

it looked like someone with pet had saut on the couch and the cough was never touched or cleaned

nice, clean. good breakfast.

i loved the layout of the pool and fire pit

quality, useless hand held fabric steamer - no bathrobes - the ice machine did not work - tiny pool - more like

design of the hotel and the gym are perfect

no hot tub. pool closed. no sauna

pool is really small, and there's no parking

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave

no pet fee

amenities such as gym 24/7 and spacious room

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose

had a drink at the bar and service and drink was wonderful

the gym was incredible modern, thoughtfully equipped, and even included small details like chilled

should consider having laundry

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

no self serve laundry facilities

they were going to send someone up to replace the light until one of my other kids said flip the switch by the

we didn t use the pool or hot tub or gym

great breakfast options ( note breakfast is at an additional cost) nice gym and swimming pool

we loved the 2nd floor pool balcony and enjoyed some outdoor fun

wifi / phone network connection was very poor .

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

hotel because it had free airport shuttles every half hour to and from sfo, my son wanted to a gym, and it was

was perfect just when i ask the room service for extra towels she was really mean and

it s pet friendly and had a nice park just outside the hotel.

room service charges were over the moon and food quality was poor

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

room service was prompt

room service was great and prompt

i requested for the late check out at 1pm and it was granted that day

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

perfect location for bringing our pet

room service food excellent

convince to airport, great breakfast.

gym was great , laundry facilities were good

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

operated laundry issues

needed the laundry facilities but the machine was broken

very nice laundry facility and fitness room

good: early check in was free

a family stayed in the room next to us and the kids got very loud early in the morning, so we're couldn't sleep

kids took over the pool splashing like crazy and well

room service prices!

request for late check out foc agreed immediately

loved the breakfast presentation and

suite, fire place, big windows, easy parking, sitting room, patio, quiet environment, comfortable bed, easy walk

easy parking

the spa was not available really was looking forward to be able to use that

there was a number to call, but as we only had international wifi, not calls, we had to borrow a phone from

hotel is not big but has everything, the pool, hot tub, gym, sauna, steam room, etc

the foods were fantastic the vibe of the hotel is very relaxing, the gym and sauna area are such a great bonus

it's a 10 minute walk from the venue and there is a great bar just across the street

the aesthetic, ambiance, free parking/wifi, friendly staff, amazing pool area and spa amenities.

the hotel was full of people all going to the same show and the bar was lively for the preshow drinks

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

laundry sub par

very quite and private! clean guest laundry great location

was woken up by the sound from the laundry cart

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

laundry facilities

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities. one dryer was out of order.

they also had a pair of washers and dryers to do last second laundry