coin laundry and comfortable clean rooms are pluses

kids playing in the sports hall

friendly staff, free airport shuttle, nice room

very overwhelmed by the front desk staff and the shuttle drivers

free shuttle is awesome

reception was helpful and a laundry on site (payable) was very useful

i also saw a laundry facilities available

they did not have working laundry services as advertised

very very cute, laundry service machines

laundry would be useful

large clean rooms, laundry facilities onsite

free laundry room, breakfast and lovely pool area

free laundry

the room was clean and tidy, the kids loved the pool and there were laundry facilities

i also love that their laundry is right across the gym

the laundry room was much appreciated

more laundry facilities would be helpful. washers and dryers busy

they put me in a quiet room right by the guest laundry area as requested

had a guest laundry

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

breakfast could have been hotter.

room service, some supplies have been used up and have not been updated

it s a great place for a little rest n recovery. love the spa tub

laundry is just two washing machine and one dryer

they had a facility to do laundry, i needed that.

this location with heated pool, laundry, close to airport with shuttle

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

laundry facilities on site

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

proximity to freeway. restaurant & bar in hotel is very convenient.

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

i also liked that they had laundry services although i didn't have the chance to

coin laundry (great when been away for a while), comfortable room and reasonable price

laundry facilities

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

room was next to the laundry room and it was very loud

also i wish each floor had laundry service

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

liked the fitness room

outside of hotel looks nothing like the pictures, nor does the bar area

because of the coronavirus, they had to shut down the gym and laundry rooms

their laundry fee is good too.

free parking, breakfast included, laundry room available, secure

clean, including bedrooms, dinning area, parking lot and laundry room

the laundry room needs a change machine or to be able to use card

didn't have breakfast

the gym was clean and had a lot of nice equipment

the staff kyle allowed me to late check out at 2pm and very accomodating

the room service, internet and the view of the airport is amazing

convenience, very clean and comfortable hotel, reasonable room service prices and quality

nice room, pool, gym and laundry services.

out of hot water when they do the laundry at 4pm so watch out

well equipped hotel (especially the laundry can be helpful

laundry, out of work.

there is a nice gym and laundry room

laundry really expensive to do on site

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

cost of laundry

cost of doing one small load of laundry was quie expensive

room was next to laundry. vent in bathroom leaked, no one resolved it.

the gym open 24 hours we recommend

staff was very friendly. location was very neat and tidy. breakfast was good.

free breakfast, clean, friendly staff

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

laundry room only had one small washer and two dryers

laundry mat was dirty

and the laundry room was definitely a plus for my family

the location of the laundry room.

laundry room was very dirty

bars and restaurants were open with limited hours, no pool

the staff, the facility, safe place, breakfast are great and fresh

only thing was are refrigerator didn't work but i called room service and they were on top of it they brought

wet by the elevators due to kids swimming and going in and out.

pool had a really strong smell of chlorine

laundry for guests per floor! fitness facilities and overall room

it has a really nice laundry room and business center

no laundry bag aswell

desk lady could be nicer to kids and more welcoming

the breakfast each morning was superb

good laundry

laundry inside the hotel helps us during our stay

very friendly staff proximity to community around closeness to airport gym

outdated, no room service, no bar, gym is small.

pool only a jacuzzi, property a bit old.

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

additionally, there was coin operated laundry, bit no way to get change

complimentary shuttle bus and laundry room

i like the self-service laundry for my business trip

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

laundry service is spectacular

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

great to do a load of laundry. the place was clean and quiet.

privacy, ammeneries, free laundry!

great breakfast and laundry facility

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

stylish and new furniture, very clean , good complimentary breakfast

breakfast offerings are fresh and good quality

elevator was to far from the room, this didn t allow us to use the hotel pool or gym.

wifi was terrible, weak signal and constantly disconnected

wifi was not good

wifi did work and the shower was hot, it is close to the airport which would be a plus if the

are not light blocking - very bright in the morning toddler said it smelled like mommy butt (non-smoking room

wifi was easy to access

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

clean, modern, comfy beds, pool and games for kids

great shuttle service to airport

pet fee and parking are expensive. $75 & $30 respectively

comfy beds, shuttle timely, good price

could use more towels at pool area

close to airport for early departure.....shuttle service to airport....comfortable bed

i got an early check in and they kept me informed and loaned me a converter plug

,late check out, beds were amazingly comfortable, staff very helpful, great lounge/ grill in hotel

was free last year when i stayed here, and laundry too

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

also got a complementary late check out

hotel looks relatively new, we enjoyed the gym facilities

of the outlets worked in our room, the wifi and tv was down the whole time, the bartender closed the bar at 10

#2 guest laundry was broken so you had to use the sister motel next door

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

paid laundry, plumber woke up us at 7 am to check water temperature in the room

laundry was 3$ per wash which is too expensive

there was a guest laundry

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

breakfast was very basic

free breakfast, close to a walking path by the water and the gym was fine.

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

no pool no laundry service

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

i needed laundry room, got that done

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

room was next to the busy laundry room

flexible management as we first had a room next to the hotel's laundry

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

room next to laundry room can prevent you from sleeping at night; try to avoid

really good wifi, good breakfast

great breakfast, laundry facilities, parking, the amazing views

laundry facilities

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry service on site as well as a computer station with printer

laundry facilities. one dryer was out of order.

stay the room was comfortable and clean, with access to a laundry which was very convenient

coin laundry machine, soap sold at deskfront

there was a warm indoor pool and there were laundry facilities on-site

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

really liked the suite with the kitchenette that included a dishwasher

i believe my room may have been above the laundry room

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

did struggle much with the laundry facilities as i stayed for a week

we used the laundry room, but the washer/dryer were $2

last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry -

bar staff very nice , room with lots of space and great

loved the restaurant, gym area and proximity to the airport .

comfy beds, clean, great friendly staff who are good with kids

we were allowed for early check in

fit our family of five comfortably (3 kids)

gym was great , laundry facilities were good

very nice laundry facility and fitness room

needed the laundry facilities but the machine was broken

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

quiet room with a great breakfast and laundry room.

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

the wifi was poor and kept dropping out

shuttle driver(a short older asian fellow) who picked us up was late, a little rude and was

room service was great and prompt

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

i requested for the late check out at 1pm and it was granted that day

arrived very late but still had a nice welcome with a warm cookie

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

free buffet breakfast, the best! excellent room service

space in rooms and the complimentary breakfast/happy hour were major pluses

loved happy hour, snack station, kitchen nette, hot tub, breakfast,free room goodie package,extended stay hours

the convenience of the laundry room was a bonus

laundry was upto 9.00pm and opens only at 6am

laundry facilities were useful

the laundry facilities also had a line and perhaps they could consider more than one set of machines

plus, breakfast was included

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

always appreciate free parking and wifi

love the location, big, comfortable room & the moonraker restaurant, free parking,

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

should consider having laundry

no self serve laundry facilities

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

elevator ice machine laundry and store room

quiet, nice laundry facilities

breakfast was good

my daughter was sick, so they provided us with a late check out so she could rest, even

the laundry facilities was a bonus for us

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

wifi worked excellently and the plenty of cable channels on hd

wifi didn't work while we were there and staff weren't able to help

had a late check out and helped a lot

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

guest services - laundry - business center are excellent !!

better maintenance of laundry facilities

laundry facility broken elevator broken

and free laundry

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

the dryer didn t dry so well in the laundry room!

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

small pool

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

wifi signal is very weak, almost so you can't use it.

good laundry facilities, good kitchenette

also, a guest laundry, exercise room and a breakfast area with a free breakfast

plenty of well-lit parking available, with easy access to major highways

everything you need in the gym

is home away from home, there is an en suite kitchen good for families to cook their own meals

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

kitchen area was perfect.

very good breakfast selection comfy beds clean room and facility heated pool

the staff was wonderful. the kitchen in the room was fully stocked. weekend breakfast was great.

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

plenty of parking free of change and very safe feeling neighborhood

room service member provided excellent service upon a special request

also bringing actual room service back would be

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

the grab bar in the shower is way in the back and not practical to reach

she explained that she was not allowed to write '3 kids' on the coupon

not e4ven a laundry bag

doesn t have guest laundry

it would be useful if there was a guest laundry

it is always clean, well-lit in the parking area, super friendly & helpful staff

there is no pool or gym. location is a bit noisy near major roads. air con very noisy.

wifi (when the power was on) was intermittent. other than that, nice room.

early check in

gym is a shoebox with only two machines and the one treadmill clanged so loudly it was hard to

loved there rooms, location and pool.

having a working fireplace in the room was great being they are hard to find in other hotels