the dryer didn t dry so well in the laundry room!

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

the staff was wonderful. the kitchen in the room was fully stocked. weekend breakfast was great.

the gym needs a little more equipment but overall the stay was great!

really wish they would update their kitchen cookware

guest laundry was out of service. washer and dryer both broken

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

day, my kids wanted to go to the pool but it was dirty

the swimming pool is not so big and the area near the pool is so tight.

wifi sometimes not good

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

everything you need in the gym

i loved kitchen with microwave oven and refrigerator

biscuits at breakfast were amazing, and the person that checked me in was mindful of my bonvoy

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

friendly staff, clean rooms and pool

was good, finding stuff we needed and food was easy and very quiet location pool could open later then 9pm but

room service is bad, there was no water for a day and wifi got disconnected for a day

not e4ven a laundry bag

it would be useful if there was a guest laundry

doesn t have guest laundry

i was excited that this location had a gym

it is always clean, well-lit in the parking area, super friendly & helpful staff

laundry facility broken elevator broken

there was a shuttle, laundry and a hot tub for sore muscles

guest services - laundry - business center are excellent !!

better maintenance of laundry facilities

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

the kids love the pool, so easy to access

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

laundry machines required quarters, and i never carry change

were renovating and failed to mention no laundry facilities

they even had a laundry room on site

not having a laundry facility inside our room, but no big deal.

very close to restaurants, groceries, banks, and laundry mat

rooms are too small and the parking is on a hill

they have the parking ground that you can use

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

the parking area is a little steaper.

is no coin operated laundry ( i think there isn't one)

no self serve laundry facilities

should consider having laundry

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

the vending area was nice and there were laundry facilities onsite.

the room is huge of course lots of laundry and dryer machine microwave availability

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

laundry

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

i love that we had a full kitchen and access to a bbq

when i went to breakfast at 8am, there's no fruits or yogurt or muffins.

the lights in the kitchen were not working

nice to have laundry facilities on site

even have laundry w/plenty of equipment

breakfast was very nice . i liked having a 24 hr. laundry room!

friendly staff, laundry facility

breakfast is too simple

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

they serve a wide variety of food and the best part is the made-to-order omelette bar and dining in a beautiful

the swimming pool and the gym were not open because it did not meet the county's reopening guidelines

the property is also pet friendly

close to airport, 24hr shuttle service, clean and friendly staff

arrived very late but still had a nice welcome with a warm cookie

airport shuttle service that runs every 30 minutes was very convenient

the room service staff(house keeping) was friendly and helpful

the pet policy is not very self explanatory

the bed. the room service.

pool was a bit cold

stayed here some years ago, and the food options available for room service were truly outstanding then; sadly

a bunch of kids pulling fire alarms ding dong ditching rooms playing with elevators

gym was way too cold

there's a gues laundry, which was super helpful

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

family and i loved it, it was over all great and the staff was excellent, everyone loved my kids

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

the room service and food was fabulous!

we required a few things, quiet room, pet friendly, easy access to freeway but close to our destination (san

i loved the inside swimming pool. specially for the kids.

breakfast was good, the staff was friendly

could not get room service after 3:00, leaky shower

gym facilities are

clean, good staffing, great breakfast

hot breakfast was very good and easy to get to

gym was very clean as well

loved the bar in the evening and breakfast in the morning

breakfast could be better, overall was fine.

service is listed but it means you can do a food/drink takeout from the bar and breakfast area

the breakfast was the best i've had in quite a while

gym was great , laundry facilities were good

operated laundry issues

quiet room with a great breakfast and laundry room.

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

clean, strong wifi, view (room facing runway), close to restaurants

restaurant on premise too pricey with small kids

bar, restaurant and gym

steep pet fees $100 a night. booking should give you a warning

pool

laundry room

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the room is clear. hotel has laundry. good to have it for long trip

good room, tv, air conditioning, location, laundry

pool which was advertised as open was under renovation

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

the kids did fine on it but were a bit tired and grumpy the next day

all in all, the kids and i had a wonderful time and we will definitely be back

kindness by staff clean nice breakfast

great breakfast, laundry facilities, parking, the amazing views

staff very pleasant & helpful great breakfast will store bags able to do laundry

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities. one dryer was out of order.

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

our 3 kids barely fit on the queen

i needed laundry room, got that done

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

no pool no laundry service

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

only recommendation is to extend shuttle hours

they have a shuttle that picked you up and take you to the airport and bring you back

environment; spacious room; friendly, helpful, and professional staff; complimentary shuttle

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

loved the real gym: great updated equipment (i

easy shuttle from airport, nice room, excellent fitness center and pool.

gym was not as well-equipped as you could expect from this large and high-quality hotel

early check in

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

they are good to me and to my kids

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

strong wifi, lots of tv channels if you are into tv

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

loved the table to serve as a kitchen table so we could eat our dinner comfortably

gym could have some more equipment

the gym was well maintained, and the pool was well maintained

laundry inside the hotel helps us during our stay

good laundry

free shuttle service helpful and friendliness of staff breakfast bed was comfy and room was big

for breakfast, we were given a list of food items to make choices

need to update they don t have a pool and that if you book a queen you re going to get a full, if you book

it faced the interior of the courtyard and pool

good variety of breakfast items.

newly refurbished. linens decor very nice. breakfast very good. staff helpful, pleasant.

the parking with the restaurant next door was dfficult

) and the biggest con i saw was the parking lot, there definitely are alot of spaces but because its next to a

bar and restaurant were closed (it was after 11pm) but we were able to get something from the 24

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

was great - the food options weren t the most extravagant for room service but still enjoyed

had the a la carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is

once i was checking in they upgraded me to a awesome room so the kids could see the planes

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

the floor were our room was located there were also a group of young kids, they were very noisy, they were

was not put in the room i requested, the water pressure was horrible and i could never get the wifi to work

gym had nice equipment, and it all looked new

kitchen was closed, we checked in later than usual after a long drive expecting the bistro to be

free parking, breakfast included, laundry room available, secure

clean, including bedrooms, dinning area, parking lot and laundry room

their laundry fee is good too.

electric vehicle charging. laundry on premises. no touch door keys.

kind of staff and they have somewhere you can do your laundry

laundry facilities

clean, good location, laundry

staff were friendly and laundry onsite

coin laundry (great when been away for a while), comfortable room and reasonable price

24 hr laundry very comfy and spacious rooms hotel staff who actually deserve a big smiley face -

continental breakfast was some bananas and a yogurt available

parking spot for free

but what i liked most was that a lot of facilities were provided without extra cost; wifi was available 24x7

i don't eat breakfast so i can't say anything about it - but what i loved was this: the cleanliness sparkled,

breakfast was simple: yoplait yogurt, white bread for toast, jam and butter, keurig coffee (medium

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

laundry used the hotel's paid laundry service

very clean, large size rooms and great to have coin operated laundry onsite

the rooms were very clean and there was a laundry facility near my room

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

i also saw a laundry facilities available

very very cute, laundry service machines

laundry available for additional price

laundry would be useful

i would like to mention ken in particular who helped us to get our laundry done

more laundry facilities would be helpful. washers and dryers busy

had a guest laundry

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

they put me in a quiet room right by the guest laundry area as requested

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

coin laundry and comfortable clean rooms are pluses

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

friendly staff, free airport shuttle, nice room

room service and no pricing on the menu

the shuttle service worked perfectly

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

the breakfast was good.

one night stay before a flight and the la check in, breakfast and free shuttle made it very convenient

pool was not available for the entire stay

nice that they had a little gym and laundry too (didn t use the

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

location n on el camino royal, poor wifi

the breakfast buffet had healthy options

laundry facilities on site

one laundry room on site

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

things needed improvement like the first laundry, refrigerator at least in the room

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

pet fee not included in the booking price extra payment for parking some electrical outlets not

having a bar and restaurant

clean rooms. convenient to the airport. good bar and restaurant. great staff.

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

i was able to get early check in and late check out

liked the fitness room

location was good parking available for free laundry service available- though only one machine

laundry, spa, remote control broken

he was very helpful showing me the laundry services and how to use them

s an app for the laundry which we could not use but there s a laundromat nearby

parking lot is tight to get in and out of

room was next to laundry. vent in bathroom leaked, no one resolved it.

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

clean, comfortable and roomy. the breakfast and coffee was very good

wifi; very spacious bedroom n bathroom; clean; very helpful staff; laundromat on site; super

the gym open 24 hours we recommend

laundry really expensive to do on site

stay away from the laundry

cost of doing one small load of laundry was quie expensive

cost of laundry

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

out of hot water when they do the laundry at 4pm so watch out

laundry, out of work.

nice room, pool, gym and laundry services.

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

it has a very small pool, great breakfast choice and guest coin laundry

breakfast was included. laundry service available. pool area

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

the room was clean and tidy, the kids loved the pool and there were laundry facilities

large clean rooms, laundry facilities onsite

refrigerator, dishwasher, two separate bedrooms each with own bathroom; there s also laundry facility in the

additionally, there was coin operated laundry, bit no way to get change

were given the room across from the laundry room

they didn t have any quarters for the laundry.

i like the self-service laundry for my business trip

complimentary shuttle bus and laundry room

wet by the elevators due to kids swimming and going in and out.

right from the checkin staff to people managing the restaurant, rooms, pool, breakfast everything was great

i would say the indoor pool is a definite step up from the other hotels, but the breakfast and kitchen in home

had to order food through front desk they didnt give order to kitchen so had to wait repeatedly

there much to like, the open bar and the breakfast were a definite plus

laundry, room with kitchenette

great to do a load of laundry. the place was clean and quiet.

great breakfast and laundry facility

privacy, ammeneries, free laundry!

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

it has a really nice laundry room and business center

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

breakfast was fresh and tasteful

nothing to entertain kids

the location of the laundry room.

and the laundry room was definitely a plus for my family

laundry room was very dirty

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

laundry room only had one small washer and two dryers

was free last year when i stayed here, and laundry too

it made a difference as we have large kids who can't share a full

the kitchen was out of order.

of the outlets worked in our room, the wifi and tv was down the whole time, the bartender closed the bar at 10

unfortunately i didn't get a chance to try the hotels major amenities like the indoor pool, the bar, restaurant

laundry piled in hall

laundry was 3$ per wash which is too expensive

laundry facilities terrible, nothing worked properly

there was a guest laundry

paid laundry, plumber woke up us at 7 am to check water temperature in the room

the bar tenders were fantastic. very knowledgeable about menu and drinks.

had an extended stay at the hotel nia during covid, and during the summer when the pool was sublime

the pool area is beautiful with immaculate vibes

beautiful pool. fun bar. nice gym

hotel is new and very clean pool. also staff are so nice

free parking, great staff as well as continental breakfast, fresh orange juice and hot coffee

wifi was easy to access

hotel, sheets had stains on them, must have previously been a smoking room as there were cigarette burns on the

the room was a non smoking room. but it strongly smelled of cigarettes.

was no breakfast in the morning or no more

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

there was a warm indoor pool and there were laundry facilities on-site

stay the room was comfortable and clean, with access to a laundry which was very convenient

coin laundry machine, soap sold at deskfront

breakfast needs improvement

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

we used the laundry room, but the washer/dryer were $2

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

ice, laundry, our room had an empty nice mini fridge i put my drinks in

last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry -