lots of clanking and banging right under the window which had to be open as it was very hot, the laundry bus

linen cages were outside the room view, thrown in laundry bags over the ground (i only hoped it was bagged

food is by room service (you might be able to sit in bar

had everything i needed, gym, pool, sauna, steam room and bar of course.

i found the wifi to be rather intermittent and i really don't like a shower in the bath.

parking motorcycle in back garden

no dedicated parking on site but there was a good amount a short walk away.

difficulty parking.

the wifi was good, room was clean

nothing they could do about it but parking was a problem.

on checking in i asked for breakfast but was told there was no breakfast, the hotel also has a laundry service

one pillow each wifi was open and unsecured

plenty of free parking

comfy bed, continental breakfast was lovely, decent location

not a hotel to have a jolly in. bar is a bit soulless.

it was over the laundry room

all this while looking out of the window as we enjoyed the best breakfast we had on our tour of england, which

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

exceptional service as always. friendly staff. very large portion on bar meals.

wifi was slow

exceptional breakfast and staff

the following night we had room service, which was fab

my daughter & her husband were with us from japan as both husbands were playing golf at blackwater not far away

upon check in, we were informed that there was no space in the restaurant or bar, so only room service was

the wifi was sporadic.

the welcome, the ambience, the location, the food, both dinner and breakfast, and especially the pet friendly

for a two day stay we had insufficient tea and coffee facilities, but we could have asked for a room service

also credit to your amazing bar staff, they were very friendly & very polite & well mannered

staff were really accommodating, providing friendly room service on the first night when we had spent a long

we had a few small plates to share and kids had nuggets / dish fingers and chips

couldn't log into wifi this time

check in, clean room, good wifi and plentiful breakfast and thankfully air conditioning which made a huge

the mcdonalds, too close and full of junk food that kids just love

a bonus that we were able to take our pet dog

we stayed there two years ago and the kids insisted on staying there again

fantastic setting, comfortable room, lots of parking

great evening meal and so much choice at breakfast

own key to enter the property if out late and parking was so close to our suite

too much trouble, she took us to our suite and showed us where our complimentary tea, coffee and breakfast was

thought the bar was a bit vibeless, it felt a bit like a waiting room

strong smell of damp/ damp washing on the lower floor near the laundry room

staff were pleasant, and the room service was swift

kids loved that it had a swimming pool, so that was our afternoon sorted

very nice receptionist. helped me a lot with the luggage as i struggled with my kids.

breakfast was wonderful

no room service

great staff good food and bar great location

the bar and restaurant weren't open due to tier 3 rules

this was all served in a kids party bag with no protection from handling food due to the current covid situation

the bar area is fabulous to sit and relax so so friendly

bar downstairs

great staff and excellent food and a great breakfast

wifi very good

full english breakfast next day just delicious

no private parking

guests not to have laundry changed everyday which saves the environment

breakfast hot

very good room service and friendly

car parking, efficient staff, pleasant bedroom and quiet.

really comfy beds and the spa is amazing.

plenty of car parking and brilliant wifi

no wifi in the bedrooms

wifi was poor - very low strength and spasmodic - definitely needs improvement.

plenty of car parking and brilliant

wifi was a bit hit and miss when i was there, as i start away from home a lot, access to netflix

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

laundry bags left in corridor, dirty cups/kettle

dirty laundry was stored on the

the bar and restaurant service was first class

comfortable nights sleep, very quiet and the golf course is great for a morning run.

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

nestled in very nice grounds by the golf course

close by, safe and free parking

location was gorgeous - surrounded by woodlands; plenty of parking; the bed was really comfortable; good sized

the only thing i wish they had was laundry on property. they have a nice referral, however.

was not ready at 3pm, due to late delivery of laundry, but was sorted quickly

the cocktail bar is lovely and the breakfast was amazing

are late snackers, so we would've taken advantage of room service, but it isn't a necessity at

lounge, kitchen, main bathroom and entrance hall way

they also had the secure locked outer door wedged open with a laundry basket

car parking is a little tight when the hotel is busy.

parking is not good. limited, tight and hard to access.

parking is difficult

lovely bar dining area,inside and terrace outside on river

at having paid for a superior double room, to find we were adjacent to the laundry room, which began its

exellent food and room service wifi fast quiet good location to motorway

the quiet room location - very helpful and friendly staff - the venue has ample space - lots of parking - prompt

the food is great staff are bang on and prices are very reasonable room service was sound

numbers for reception or room service

the laundry facilities and games room

close to plenty of restaurants. laundry available for us

hotel also has a gym and laundry / lounge but didnt use these

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

clean and kitchen and laundry

after a drink at the bar we were shown to our room , lovely & warm well laid out so spacious the bathroom had

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel

special praise for sandra who was fantastic at breakfast time

good parking facilities, room was beautiful very clean and comfortable could not fault it

wifi connection wasn t great.

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

then about 9pm there was lots of noise in the car park adults and children shouting and screaming this went on

clean, economical,good location,good quality room service food

you can t order room service over the phone but have to go down to the reception to order food

friendly staff. very helpful. lots of parking and great location for me

pet friendly hotels who charge a fee can t tell a guest to keep a dog from barking

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free

staff were super friendly and really supported us with our two young kids’ needs

good location, close to major roads, fast food, supermarket, petrol station and electric chargers

proportioned room with free wifi, air con and tea/coffee making facilities

the bar shut too early.

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from

sitting outside the orangery after a delicious breakfast looking over the fields and beautiful countryside made

restaurant closed on sunday evening along with the bar - so no refreshments

could not use wifi at all in our room.

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample

the wifi was not very good at all which is a pre requisite for business

amazing massage, room service was great, amazing big bed, lovely breakfast

early breakfast finish.

air con in the room was good; wifi coverage good; shower was

laundry was thrown down stairwells and not in a skip

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

tv remotes and wifi signal occasionally temperamental ...

they asking me for work permit which i had no problem but have little kids running around the hotel

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

requested and got early check in for 4 rooms.

plenty parking friendly staff nice and clean very happy, i stayed 15 nights

room very functional, nice bar area and very good value. staff friendly and helpful

lots of free parking on site

perfect place with free parking

room service menu has improved and i had one of the pies - delicious and good value for money

the wifi was disappointing as it kept dropping out.

lots of kids running round in breakfast room

room service breakfast was amazing it made us feel very special the way it was presented and served

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

very clean and quite new. parking easy. wifi free and good.

wifi was also incredibly fast and able to stream videos/work with ease

the rooms were spotless staff friendly and helpful breakfast fresh and tasty. lots of options

very good value for money. lots of parking. food and service in restaurant was excellent.

friendly staff. good breakfast

was lovely ,found the hotel on-line as close t the darts, had parking and a bonus still served us to bar meal

i didn't try the pool/spa facilities but it they looked good

very reasonable ,tge room very comfortable , the staff and food was very nice and the swimming pool warm and

everything you needed was there. beautiful location. friendly helpful staff. amazing pool.

great pool and views across lake while dining

had a fantasic time here all staff was friendly even the room service was really good

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

charge of 13 and the hotel bar is extortionate

wifi was a wonderful addition

dinner & bar menu needs to include some more everyday style of meal, rather than just burgers or

only down side to the week end was due to a dessert when we ordered room service