on checking in i asked for breakfast but was told there was no breakfast, the hotel also has a laundry service

beds were narrow, no wifi access, no toothbrush cup, room air-conditioning didnt work

from my family is so table lamp working with main light so can by switch on durring night for kids

great location, friendly staff, clean, excellent parking, nice and quiet

free parking, clean, pleasant staff.

it was dog friendly, the staff make you feel really welcome, from the back of house staff to the bar and restaurant

although he had finished his shift, he had no issues helping me with the wifi issue and showing me to a table

huge baths, nicely appointed bathrooms, large tvs, easy free parking and a huge outside seating area, partly

all in all, a perfect overnight escape from the kids, and we have already booked another two for november and

excellent breakfast, good parking, lovely beer

some parts of the property were a bit tired only street parking available

difficulty parking.

to find with parking just outside the door

parking was hard, but apart from that, everything was great

the wifi was good, room was clean

linen cages were outside the room view, thrown in laundry bags over the ground (i only hoped it was bagged

lots of clanking and banging right under the window which had to be open as it was very hot, the laundry bus

i found the wifi to be rather intermittent and i really don't like a shower in the bath.

the young lady at reception was brilliant,as she did everything including waiting on and room service (she

we wanted room service as we had been is wmsp all day ended up with nothing for tea

it was over the laundry room

property is aesthetically pleasing, gorgeous grounds and plenty of parking

a special thank you goes out to the bar staff as they went above and beyond to make my cocktail, which i found

accommodated a late check out

rooms were large, spacious and clean and there was ample parking

free parking at the front and back of the hotel and a free cooked breakfast, which was delicious

no private parking

also east parking and breakfast was delicious

was very friendly and they even reserved us a parking spot outside because i am disabled

parking was also readily available and very near to hotel

plenty of parking

exceptional breakfast and staff

welcome and very informative we received excellent service at reception and in the restaurant and bar we could

evening meal and breakfast good quality and presented well and hot

if it had also had a pool that would have been the icing on the cake.

rooms need better soundproofing if staying with kids

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and

i was in the car with 3 kids and i was booked for a dinner with a group of friends

not safe fot kids

wifi was so slow it was almost unusable

lovely atmosphere in the bar and restaurant

friendly staff and were able to accommodate an early check in due to a wedding

beds, plenty of parking, views, food, staff

the breakfast and dinners were delicious. staff friendly and helpful.room clean and comfortable.

great place to stay breakfast plenty and very nice .evening meal just as good very nice

strong smell of damp/ damp washing on the lower floor near the laundry room

the male staff at bar and breakfast no smile very miserable not make any contact

great location for cadbury world and kids loved the pool, really great value for money

restaurant and bar area food good and excellent value with kids eat free promotion

went back to the room to get room service and no one answered phone

onsite parking. property full of character. friendly & helpful staff.

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable

great room, perfect sevice, delicious breakfast & dinner.

i like the bar and the scenery

lots of car parking available and lovely gardens to explore

were great, also lovely walk through woods 2 minutes from hotel to a wonderful park if you have kids and mcdonalds

close to m5 junction and spa leisure centre

delicious breakfast

beds were superb, fast wifi, big television, harvester next

car parking facilities will look to stay at other holiday inn express in future

was half way between our friends and our homes so the location was perfect we also wanted pet friendly accomodation

the wifi wasn't great and dropped off several times.

breakfast was fantastic and very allergen

wifi was not great in the room and as the phone reception was sketchy this concerned me that we

large breakfast in the conservatory, watching the pheasant on the lawn

guests not to have laundry changed everyday which saves the environment

room service prompt and dinner delicious

gym and pool

room service was amazing, especially the staff who brought it up. the food was great too.

i was surprised there wasn t room service during our three day stay but assume that s to keep costs down

is a hotel, at the side of a very old golf course in the lickey hills

wifi was the only let down but that was over come using my phone.

parking is a bonus as i often finish work late and am glad to be able to park with ease and relax

was very good value for money,excellent welcome,free parking

he dismissed the lack of room service as a bonus in that no-one else would be touching my belongings

wifi was a bit hit and miss when i was there, as i start away from home a lot, access to netflix

great parking

plenty of parking, the staff were nice

bar staff were

wifi was poor - very low strength and spasmodic - definitely needs improvement.

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

( laundry room or main reception

close to plenty of restaurants. laundry available for us

hotel also has a gym and laundry / lounge but didnt use these

clean and kitchen and laundry

pool and the view having breakfast

the spa was basic but really great added value

the spa facilities, the pretty location, comfortable and quiet

facilities - great spa treatments that were keenly priced. breakfast was very good.

spa facilities, not so good. the steam room needed a good clean, it smelt of dirty drains!

dirty laundry was stored on the

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

laundry bags left in corridor, dirty cups/kettle

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

wifi didn't work

was not ready at 3pm, due to late delivery of laundry, but was sorted quickly

the only thing i wish they had was laundry on property. they have a nice referral, however.

the breakfast was amazing and relaxing and we had a late check out due to a later appointment

very special breakfast.

wifi was good by the door, within the room, quality was intermittent

a really lovely room with patio area and staff were lovely welcoming and friendly breakfast was lovely too all

lovely and clean and great choice of breakfast. staff friendly and very helpful.

fantastic breakfast choices

staff were really welcoming, was a really comfortable room and really enjoyed the pool etc.

wifi did not work very well

they also had the secure locked outer door wedged open with a laundry basket

best breakfast ever, overlooking the river. quiet room and excellent bar staff.

with paying the fee for a pet this should automatically be in the room, bit

parking is tight at the front, but then again we arrived later than we wanted due to traffic on the

at a charge was able to do a late check out

stay while visiting wolverhampton racecourse, hotel was brilliant and breakfast was spot on, free parking, we

room bar / terrace restaurant good menu excellent breakfast staff friendly and

gym was a bit rubbish; machines didn't work properly.

gym good

great facilities, gym, marvellous historic building with an interesting back-story

at having paid for a superior double room, to find we were adjacent to the laundry room, which began its

exellent food and room service wifi fast quiet good location to motorway

location away from the hussle and buzzle, yet close enough to the city, parking, and comfy

a little difficult to get an answer when trying to order room service (10

parking situated right outside

was no laundry facilities it stated on the website that there were was dissapointed

nice little bar

6 for the premium wifi is

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

good wifi signal 5g & all freeview tv channels

a very comfortable night and enjoyed a great breakfast

staff were great. breakfast was great. good to have e parking facilities

breakfast was delicious and they even offered room service for a small fee

good bar selection

breakfast superb, amazing staff

laundry room doors always open to view

laundry was all over the hallway outside our room all day and into the night machines welling away

kids can go to a playground

plenty of parking

genuinely friendly people, amazing food, great quiet location, no kids.

very clean and quite new. parking easy. wifi free and good.

negative was the amount of laundry bags, hoover & general cleaning materials left outside our room almost

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who

room service didn t seem to visit our room until about 4 pm on our last evening, when someone

historic building, bar on site, excellent breakfast, elevator

bar area was small and cosy with a log fire

rooms comfortable, wifi very good

the room was close to the bar so it was noisy but this is to be expected

everything was clean and recently refurbished the gym was well equipped

kids eat free, excellent. comfortable room. handy location for molineux.

g the room, dinner, breakfast, room service), the nice manners of staff (reception, bar, housekeeping) and even

i find this happens quite often when contract laundry companies are used by the hotel

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

lovely room and comfortable bed. food was superb - kids enjoyed pool facilities.

spacious rooms, good parking, friendly front desk staff, clean and fresh throughout aswell as in room

ev chargers were excellent, however i didn t know you had them until i arrived