free wifi and breakfast a real bonus

a bonus that we were able to take our pet dog

parking was a little difficult a couple of times.

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

than ensuring people booked breakfast slots in advance to save us waiting for a table to be free nothing

great evening meal and so much choice at breakfast

hotel that is quiet and in a nice location with lots of parking

quiet location with ample parking not far from the m5

lighting in the room was poor and the wifi did not work

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to

no wifi available

food was good, staff were friendly, very good parking facilities the grounds have potential to look spectacular

a big event took place and staff saved a parking spot for us by

bar staff were

the wifi didn t work very well

strong smell of damp/ damp washing on the lower floor near the laundry room

location great, parking free and easily available, comfortable room.

for 67 we used pool, steam room, sauna & jacuzzi plus gym for 3hrs

food was delicious and received a 10 money off voucher, kids also eat free which is a real bonus

room service was great. reception staff was lovely. clean and tidy, comfortable.

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve

nothing, it was excellent (other than the wifi was a bit slow).

parking was plentiful

space for disabled parking badly signposted and often occupied by same car

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and

lots of clanking and banging right under the window which had to be open as it was very hot, the laundry bus

linen cages were outside the room view, thrown in laundry bags over the ground (i only hoped it was bagged

outside view was lovely & spa was great. staff were also brilliant couldn t do enough for us.

loved that they are pet friendly and they went to the next step to provide a welcome pack for our dog as well

the young lady at reception was brilliant,as she did everything including waiting on and room service (she

it was over the laundry room

1 ev charger (tgat rakes 2 vehicles)

it would be perfect with spa facilities

to the hotel, everyone was amazing and very polite, hotel was spotless couldn't fault anything, bar was lovely

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

to find with parking just outside the door

a shame there is no parking at the property as it could be a problem on occasion

also there was no bar but said there was on website

parking motorcycle in back garden

the wifi was occasionally patchy, but generally fine.

guests not to have laundry changed everyday which saves the environment

we had a wonderful meal in the bar and enjoyed drinks after

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

room service didn't answer the phone so missed the full menu.

large secure carpark and the food served on nights and breakfast is excellent

laundry bags left in corridor, dirty cups/kettle

dirty laundry was stored on the

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

old quirky building love it beds comfy and bedding clean vue bar serves the best pint beer and larger we have

was not ready at 3pm, due to late delivery of laundry, but was sorted quickly

the only thing i wish they had was laundry on property. they have a nice referral, however.

location bar breakfast room

with wifi in room (was sorted after one day) no lift available at time (being repaired

amaizing breakfast - freshly cooked to order

they also had the secure locked outer door wedged open with a laundry basket

i usual have mediocre to dismal experiences at supposedly pet friendly hotels, but this couldn't have been

can be very busy with local people using the bar and garden

i had room service and the food was excellent!

after a busy day so did the room service thing, burger and chips was all a bit dry but tasty non the less

on checking in i asked for breakfast but was told there was no breakfast, the hotel also has a laundry service

beds were narrow, no wifi access, no toothbrush cup, room air-conditioning didnt work

nice bar area and i had the lamb shank for dinner which was really good

location and parking as described

breakfast was delicious and the dining room very clean

room was very noisy, sounded like it was next to a laundry room

washing machine in laundry room spinning until very late

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

was not hot and awkward to hold plate and lift kids on food counter at same time no space to

separate the bar for guest away from wedding guest felt a bit overwhelming in the bar with constant wedding

plenty of free parking space

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

there was ample parking and very good value for money

nestled in very nice grounds by the golf course

there is not coverage for cellular service and the wifi was very poor

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

the rooms are large , sap treatments good , pool area ok not amazed

great bar area

room was amazing, bed comfy, gym fantastic, staff lovely, food great etc etc

at having paid for a superior double room, to find we were adjacent to the laundry room, which began its

room service for my colleague went wrong. but i am being picky there.

staff were friendly and helpful, the bar was comfortable, the room was really clean and the overall experience

a little difficult to get an answer when trying to order room service (10

lovely bar and rooms

great location. good safe parking. comfy bed and delightful decor. but the food is wonderful!

kids didn t want to leave

.friendly staff, lovely food good choice, pet friendl, comfortable big room.

a bit noisy with the window open (road noise). wifi was rubbish

no problems parking

wasn't great(small, low pressure), bar and restaurant were closed, no fan or air

location . breakfast and price. free parking. free wifi

this was all served in a kids party bag with no protection from handling food due to the current covid situation

wifi was so slow it was almost unusable

no room service

bins/laundry wheeled out loudly around 6am

from our room, which is nice, room was clean and tidy and had a comfortable sleep, however the kitchen extractor

room was above the kitchen and the air vent was just outside the window

service, dining, breakfast, dinner, cosy dining in a wooden beamed 17th century pub with large fireplace, a warm

staff, friendly and helpful, perfectly cooked breakfast, lovely rooms, outdoor area and bar and restaurant area

perfect place with free parking

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

hotel and parking were excellent, the bathrooms were a wee bit small, but would stay there again

liked the fact there is a lift to floors that's a plus and room service available

missing room service information and do not disturb card

clean, economical,good location,good quality room service food

staff were super friendly and really supported us with our two young kids’ needs

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

good location, close to major roads, fast food, supermarket, petrol station and electric chargers

staff, excellent value for money, great breakfast and loved the activity packs for the kids

the bed was super nice ,room perfectly clean and the breakfast was good

laundry was thrown down stairwells and not in a skip

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

i am very upset that i had to put my kids through this which was supposed to be a holiday

no breakfast or room service was a shame

we haven't tried the restaurant but the bar offered a nice selection

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

parking, free wifi, ease of journey to work from this base

clean rooms excellent staff comfy beds free parking

listing falsely stated that pets are not allowed, which was critical due to my eczema

place locked up 9pm on sun evening. no bar area open.

parking was also readily available and very near to hotel

wifi very good

lovelly atmosphere in the bar and hotel

wifi doesn't work at all

could have had 2 bedside tables with lamps and perhaps the wifi password in the room along with info for using

visited a number of times in the past, but this was the first time i have had to pay a fee for parking overnight

location was great. staff were really friendly and helpful. they were lovely with the kids.

overheard kitchen staff saying what shall we put in this one and laughing - indication that they were

big plus is the secure parking

breakdown buffet was great and kids are free

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the bags with the clean/dirty laundry was lying outside my room on the corridor

wifi very slow.

the laundry facilities and games room

( laundry room or main reception

hotel also has a gym and laundry / lounge but didnt use these

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

close to plenty of restaurants. laundry available for us

nice hotel. very nice staff. surprise cake for my daughters 4th spacious rooms and has a gym.

also excellent room

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

late check out was no rushing around in the morning

the kitchen and seating area were also generous in size

superb breakfast from sam - awesome french toast with fruit and creme fraiche

the breakfast in the morning was exceptional, and had a great variety of options available to choose

breakfast, really friendly and attentive staff

breakfast was included and couldn’t be faulted

will stay in there and the hallway was horrible - this was 8th floor and they had bags of dirty laundry on the

no dirty laundry)

modern facility, staff were friendly and we were given a complimentary late check out which was

kitchen staff work there socks off in the morning keeping all the food available

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

very dry welcome, this girl is not a credit to your hotel, maybe she needs to work in the laundry room we re

i was given the 1st night but complained as it was next to the cleaners room where they dump the laundry at

one lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were

per hour per room early check in

and i even used the gym