single room - its a conference centre so great for business travellers, a proper desk good, good wifi

i would have liked the bar to be open when i was there

parking

art deco hotel full of character, very comfortable, lots of car parking and very reasonably priced

in the bar at lunch time was a tad chaotic the staff were helpful but a little disorganised

stifling hot 30 degrees inside and 15 outside, presumably sat over a laundry or shop

general manager made me feel at home and helped with a laundry issue

the bar and restaurant areas were very clean and the room was adequate

we had a drink in the bar and the staff were attentive and polite

friday night had a promotion in the bar :-) breakfast was decent, good selection and

from adjacent railway station and laundry delivery at 7:00am

24 hr bar was great too and staff still great

wifi strength could be better for the guests

staff got charged twice for parking tv wasnt working properly and kids were running riot ruined my stay will

bed was comfy like been at home, we had access to all free services like apple mac, playstation, wifi,

location, free parking, free and good wifi - good sized rooms but its the friendly helpful staff that make this

walking distance to the famous eagle market, shopping mall, nice staff, i had a bonus of a bit early check in

nice breakfast

we arrived very early and he granted us early check in he was very friendly answered any questions i had

the breakfast was very good and plenty of it

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

free wifi is brilliant, breakfast during covid as good as can be expected, and very punctually delivered

staff very friendly, we had our meal in the bar which was lovely, and the whole experience was very

room service, minimal condiments

prices at the bar were ridiculous ud83dude44

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

comfy bed, fast / free wifi with no silly 1mb download limit, nice size tv, friendly staff

great room. fab bathroom.excellent staff. great buffet breakfast. excellent bar staff.

kids beds not very comfy

good value for money.wif was really good and kids liked the breakfast.

clean room with all the facilities we needed, including room service if needed

location was ideal - close to casino and also bus station

we had access to the gym which was 24hr

gym is closed

mini gym was awkward and i see little point to adding a mini gym when there could be larger one

management advised there had been issues with the laundry

dirty laundry left in the room by previous guest so room obviously not cleaned thoroughly

didn't try the bar or restaurant as i was out in town with friends most of the time but they looked really

breakfast service was slow and had to go and ask for order to be taken.

the bar man ( tom )

no laundry service offered no fitness room coffee at breakfast was horrible

we had to collect our own room service but other than that, it was great!

gym, cleanliness, staff.

the location was ideal and the late check out

detachable shower head - little kids can't shower, or can't just body wash without wetting hair; limited hotel

we loved the friendly staff and the room service. lovely restaurant attached

stayed at this hotel four times its the best in derby all very good staff,room,price,breakfast

arrived late and when i got to my room, i could not find access to the wifi code

even made me a packed breakfast as i needed to leave early

and it wasn't until i went into the restaurant for the first time i was able to connect to the wifi

spa was excellent especially after a day walking good base to explore derbyshire very friendly and

the kids loved the pool and you don’t need to bring your own towels

staff room all very good breakfast was average plenty of room for the 4 of us kids complimentary soft drinks a

swimming pool was lovely and a nice (not massive) gym

staff, leisure facilities, room service was delicious, size of room

service was a little slow in the restaurant, my husband ended up going to the bar to get our drinks as no one

hotel had off road parking , a bar and restaurant on site , good breakfast , nothing was too much trouble for

and welcoming lovely bar and restaurant

pleasant bar area

the bar area is very nice

lovely venue for a wedding but a little cold in the barn for an autumn/winter wedding

some plane noise, bar was a bit limited (just bottled beer and wine)

staff, breakfast, room furnishings, cleanliness parking , general ambience

staff, even though we arrived very late good comfortable bar area

lot's of rear parking with ev charging points

golf was rather expensive 37 per round ,& no discount was offered even though we were attending a

great room service menu

30am wifi was awful - barely there at best and dropped in and out constantly not up to scratch as a

we love golf so we enjoyed a game

beds were really comfortable breakfast was lovely atmosphere was great staff were lovely

tv is a little small and wifi is intermittent

to hotel late evening to find there was no parking space available

g breakfast time / location and wifi

dated interior, wifi is hit and miss, wallpaper coming off the walls, an old pint left on the bar for the entire

wifi issues please can you look into getting ev charger in car park

comfortable and well-run hotel - good food, parking and staff

free parking, helpful staff, comfortable bed, good dinner and breakfast.

parking, quite dark around the entrance

pictures showed the property had a kitchen so we took our own food to cook

grounds restaurant and bar area are stunning

there was no pool or gym facilities. maybe more of a lower bar priced menu.

fresh coffee for breakfast would have been nice

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i

of the best nights sleep in a long time and the breakfast was gorgeous and very helpful to be able to pick and

very firndly on arrival. fantastic view from our room. excellent breakfast

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

wifi not good in bedrooms

lots of car parking space

bar staff were great as were the wait staff at breakfast

got to be down to the member of staff that fitted them, surely that should have gone back to the laundry and a

gym was very basic and no laundry facilities. we stayed for a week.

friendly reception staff/ bar staff and restaurant staff

priced room service when meals were already over priced

size room, very comfortable bed, and restaurant and bar on-site

no laundry facilities available however excellent value for money.

no laundry service..

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

cleanliness, location, wifi , facilities.

parking easy check in cute kids area - this was so welcoming and made us feel the hotel was instantly kids

room was next to the laundry which was noisy at times.

there were few, or no gluten-free options available at the bar or restaurant.

no wifi except if you paid 12 ish for it - not a good thing in this modern age!!

great location friendly staff good room size very comfortable beds amazing spa top breakfast

the menus, both for the bar and restaurant, as well as the room service menu, were amazing and the food was

laundry extractor in room, which was fixed quickly after i called

friendly, clean, nice towels, excellent room service

also kids eat free in the restaurant

gym looks good too

if we wanted to use the spa or swining pool to just ask a member of staff

didn't look like they'd been hoovered for week, laundry and laundry cages left in the hall ways

laundry trolled parked outside room door

when walking to my room around 5pm in the evening the corridors were full of laundry / dirty food and the place

nothing except maybe more disabled parking

would definitely go again and use the carpark for airport parking

sounded like a laundry machine running all night

room was lovely, hotel felt cosy, location was good, breakfast was delicious and staff were amazing

had room service which was hot, prompt & exactly as ordered

friendly staff, comfortable, nice rooms. good bar and restaurant.

so the staff brought us an electric radiator and kindly offered to have free drinks in a bar while the room

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

noisy water feature outside apartment and no kitchen equipment so couldn't use the appliances.

open plan kitchen/diner/living room downstairs, with bedroom, dressing room and bathroom upstairs

would be helpful if breakfast ran a little later or room service was available for breakfast

kids running around

so dangerous and that was the only sofa seating in whole place (see pictures) also full of laundry placed on

great stay nice room and a good quality breakfast .safe parking for vans

comfortable beds with teamaking facilities and kitchen, also ample parking

great location for nottingham city centre. very peaceful and secure off-road parking.

through dim gym when accessing the room late at night

was lovely and lauren was brilliant throughout the whole booking process - the restaurant for breakfast had a

breakfast lovely staff realy helpfull

negative thing is the extra cost to take a pet, at 10 per pet it's a little steep, and when searching on

room was very clean comfortable and well equipped with wifi and endless hot water in the shower

have no complaints other than free wifi is now standard with most hotels and it is not offered

suite, it had a double and 2 single beds, lovely and spacious with a dining area and a small kitchen, it s a

delicious breakfast cooked to order

towels, kettle, desk with teas & coffee provided & also off road parking

staff, comfortable beds, lovely breakfast and a good location with parking - but also very near beeston railway

wifi did not work well

also we used laundry as free

is very reasonable good facilities locally staff were helpful laundry dacilities (didn't use but good to see)

fully key coded access. functional kitchen and laundry

the ease of checking in. convenient location to ema. friendly staff. free parking.

free parking on site

laundry not provided

room was very noisy throughout the night, especially as it was situated above their laundry loading bay

hotel if the main purpose of your visit is to see the university campus or to drop kids in nottingham university

, nice big bed , tea & coffee in room , a lovely breakfast lots to choose from and a great bar

location for the university campus is great and a university swimming pool and a gym definitely a bonus

arranged an early check in before we left to go the races and i left my mobile charger in the room after

phone network was not great in the location but they have wifi so i can still communicate

relaxing place, combination of comfy bar and restaurant

wifi - couldn't connect in room which was at far end of hotel, have previously stayed nearer to

value great breakfast staff at reception and bar were very friendly good food

friendly and helpful staff. parking laundry, cleaning service

the wifi signal in room was not very strong a bit older bathroom

nice quiet location. close to town. free parking. only one storey high

only issue was the wifi was hit n miss

recent ongoing improvements to the facilities increased restaurant offer and room service added

the location of the room was above the laundry and adjacent to the service elevator and some noise was coming

we used room service for a meal and it was expensive for what it was with a surcharge as well

fresh coffee at breakfast would have been preferable to a machine but not a major issue.

all staff were lovely, facilities were top notch, the room was spotless clean, breakfast was lovely and to top

breakfast was very good and overall it was a very good experience

happily offered to help get our laundry done for the family

room location was straight off the entrance opposite the kitchen

really nice stay.room was excellent. wifi was great. staff really nice.

+ fast reliable wifi + accommodation was very nice and quiet + smart tv with accessible netflix & disney+ etc

they made sure we didn't miss it and opened the kitchen up earlier