have been told room was next to the hotel laundry at time of check-in

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

also the gym room, laundry room, etc

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

the size of the room was very large. didn't expect a fully stocked kitchen.

the bar was amazing

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

it's like they reheated food or more like frozen plus no room service

large room with comfortable beds, gym was ok to be a hotel gym

we were not given a wifi password and could not connect

the complimentary breakfast was not so great :(. maybe more options.

also, breakfast could have been a little better

kitchen in the room

was the only hotel with the pool open

breakfast was great with a lot of options

the laundry area has one washing machine

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

the pool was so dirty, the gym was outdated, breakfast was incredibly busy and not tasty.

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry room was down during my visit but they offer us the hotel across street also a marriott

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

wifi was

about the property that it is close to american dream & it has a half court basketball court & a gym

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

trying to connect to wifi can be a little annoying since it isn't obvious how to log on.

my credentials didn t work for the wifi

the pool kept the kids occupied in between attractions

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

pool hours wish it was open later and earlier.

pool wasn t open, the snack selection near the front desk was slim, the breakfast choices weren

only thing that i can t say i didn t like but, would have been a plus is the pool wasn t open

was super clean , breakfast included , laundry gym

laundry on site is self service and machines are accepting quarters coins

the camera in the laundry room. my privacy felt invaded

the room we were given was below the laundry room

next to laundry room

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

it says breakfast included, but it s literally coffee and juice.

breakfast and location was good.

out of the way and they still offer smoking rooms

comfy beds free parking late check out 12 noon

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

parking was in site which is nice

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

kids loved going in the pool

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

the only thing that it could use some love was the pool it wasn t clean

maybe it's because there seemed to be a lot of kids around

very friendly and helpful staff, solid breakfast, and fun pool!

laundry detergent scent but better than smelling cigarettes i guess

i booked a smoking room and there was no ash tray in the room which left me to ash in paper cups

wifi is terrible and the breakfast is just for name sake, only bread, coffee and fruits are

no gym facility but it's indicated as part of available amenities on website

there was complementary continental breakfast and good housekeeping!

the room is spacious and comfortable the gym is well

restaurant at breakfast

breakfast was good

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

it s very quiet. room service is fantastic, everyone s friendly.

when i check in there was lady she was very aggressive with my kids

rooms were clean, service was good, gym was nice.

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

is clean, nice customer service and very helpful the water pool is interesting and clean with worm water the

this is the second time we stayed there with our kids, everything was super clean, kids were able to use the

good gym

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

too many people in the pool

parking (chris) was very helpful, front desk (asian woman) helped with bus tickets to nyc,

it’s hard when you travel with kids and an elderly parent to have to leave and try and figure out where to

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

next door banging on the common wall at 10:04 pm due to my kids arguing

the pool and gym was open

i like the bar in the lobby and the staff was nice.

not a great place for if you have kids

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

laundry on site. clean room

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

the room was very spacious and there were vending machines/laundry machines in the same floor

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

i liked that there was laundry on site the location and the fact none bothered me

laundry facilities

not a lot really, no breakfast, no laundry supplies available to purchase

you take your own trash/laundry out to the end of the hall

location, people and gym

this is just my thing, but i don t like when i can t order room service 24 hours or atleast up to early

wi-fi was only free if you were a rewards member. there was no continental breakfast.

no free brakfast. bar close at 10. have to pay for parking

i didn't get breakfast.

more machines in laundry facility. more staff at night

wifi at all and when asked about it, because of needing to do some work, the staff simply said yea

then we were watching a movie with the kids and all of a sudden the power went out in the room

then we were watching a movie with the kids and all of a sudden the power went out in the room

water machine didn't work in the gym

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

some shady people in the parking lot

wifi wasnt on or working, chargers either

excellent wifi. very clean and comfortable room.

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry and gym room can be better

room across from noisy laundry room

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

laundry is outdated

the room the bed kitchen set up bathroom super clean and comfy

it s an okay place to stay, bare minimum. they have a laundry room!

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

the laundry room

the bus stop is right in front of the hotel and there are laundry facilities on the premises

there is laundry and dryer machines in the hotel

staff, dscipline,pool

no breakfast. tax was more than anticipated. staff were difficult to communicate with at times.

no breakfast. (ihop next door)

free parking

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

ii didn't eat breakfast.

restaurant was severely limited and laundry was not in service.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

we walked with our kids from the bus stop late at night and didn’t feel uncomfortable

food very expensive. only an indoor pool, small and full of noisy kids.

kids were comfortable really enjoyed this stay

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

the pool was out of commission :( and the visit was so short ! can t wait to go back !

was friendly the breakfast was good and included in the price the pool was a great way for the kids to have fun

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the

no laundry

no microwave in room no room service no laundry

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn

the full bar tv and breakfast buffets was amazing

parking was ok

the gym and guest laundry service are a fine perk

no laundry available

the laundry was out of order during our stay which was inconvenient

very clean, very spacious room, great breakfast, cheap laundry service.

wifi worked

free parking, close to our destination, quietness

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

hard to get in to and no signage telling where to park or navigate parking lot

the wifi worked is the only thing i liked about it

easy parking

chair in laundry room broken ( safety hazard) 11

laundry

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

laundry room hot breakfast

laundry room dryer did not dry my clothes within that hour

laundry was out of service

a small laundry room and the fitness room did serve the purpose

they had obviously not gone through the laundry

happy that i could do laundry on the 5th floor at very reasonable price

laundry room pay method.

my partner said the gym was great

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down

big parking lot is always a plus seeing that in nyc a hotel with parking, let alone parking less than

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

very spacious rooms pool was amazing nice and warm it was pet friendly

bath cubicle is too small & inadequate laundry facilities

coin laundry available

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

very far from everything, bar is closed almost all the time

hotel did not inform us there was a pet charge

towels and laundry smell like gasoline

have laundry that isn t overpriced

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

i liked that we could do laundry while we were there the front desk staff was really lovely

i don t know how they wash their laundry, but they smelled like burned oil

missing laundry facilities

the hotel did not provide extra trash bags and laundry bag

no laundry facilities

laundry service in hotel

the quality of the breakfast food could be better.

there was also a laundry room for hotel guests and an indoor pool

breakfast was offered but it only included coffee or tea and a apple or orange

the very spacious and fully equipped kitchen made it feel like home

was disappointed that the pool was closed, but with the covid running around, i completely understand

only thing was that the pool water didn t look clean it was very cloudy that s the only thing i had a problem

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

also there is a laundry room makes you feel you are at home

the laundry machine was convenient to have

the morning breakfast was the best i have gad

no swimming pool

wifi is only available if you sign up for their program

there was no swimming pool.

this property was a lot nicer than the local laquinta we usually stay when we visit our kids

i couldn't use the pool .

plenty of parking

plentiful free parking

parking is on-site and free

no pool, no spa, no laundry

room near laundry room

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room, staff, breakfast,location good hotel to stay

like the location, especially because it is in a quiet area with available parking and is very close to nyc

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

the on site laundry facilities were a bonus

which is not a big deal but it's just inconvenient when you have a bunch of stuff with kids

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

the room next to me kept making loud noises and the kids kept open and slamming the door

pricing at the bar and bistro

gym was small, but they always are

could have been more better. they need to add laundry & ironing services for guests.

parking was close to the entrance.

i asked for non smoking

too noisy and dirty parking lot. also suspected people outside their rooms.

like that they have free laundry and all the utensils to cook it feels like a home away from

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

was my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

free laundry room, on site snack store, free wifi, a complete kitchen in your room

parking would be my only complaint but we got there pretty late at night

breakfast

parking can be a bit tight if you have large suv or truck but not a problem lots of spots available

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

a simple breakfast is provided and was welcomed by our group

laundry was right across my room which was awesome

hotel is as expected with big rooms, free parking, gym, swimming, laundry

laundry amenities are in separe floor (1 washing machine & 1 dryer)

not a great area, no done for you laundry service.

large room helpful and nice staff location is convenient to reach the city by bus laundry

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

if it will be good they provide guest laundry also

wish laundry facilities were available

there's a laundromat just 6 minutes away where you can do your laundry

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

the laundry room was out of order and they were trying to fix it.

the laundry room , the machine would only accept credit or debit cards

common areas are also good, including a laundry room for guests, 24-hour

most of laundry applies wasn't work

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

no laundry

no laundry and no breakfast!

the rom smelled of cigarettes although it was supposed to be none smoking

like the number of outlets available in the room, the breakfast is good and the rooms are quiet

room was comfortable and clean, breakfast was great also.

it has a laundry room and a gym

laundry service is not available

i also saw a laundry area

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

i liked the gym. it had a decent amount of equipment.

there were no laundry facilities and the public one across the road was very busy and grotty

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

the gym is great if you don t want to walk to the park for your training

breakfast could be better.

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set

it was close to shopping and restaurants. ample parking was available.

free parking, free breakfast, cleanliness.

breakfast bar was great

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival

wifi was good

sanitizer needed in the gym

laundry on site and free

guest laundry washer

room was ready when we got there, nice bar area, nicely decorated for christmas

was great - i needed an early check in and late check out, and they were very accommodating

room service staff didn t recognize that we are four in the room even we informed them several

there was laundry available, gym was nice, room was spacious.

there could ve been more parking

clean, great location, tasty breakfast, cute pool and very very comfortable

breakfast bar was so good, had a lot of options

i like the pool the gym room and the cafeteria the bar section

and that they lost my laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

a good gym

also that the laundry facilities were available to guest

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

the downstairs bar had good drinks and a nice vibe

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of

mandated vaccine passports to enter bar area

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

asked for early check in and room still not ready until 30 minutes past normal

early check in was wonderful

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

laundry was moved on working elevator causing delay a few times

they lost my laundry

i used a laundry service twice and everytime the price was increased almost twice

the bar and breakfast pastries and coffee selection

ac and wifi are good rooms are clean nice decoration lively bar

on the morning of our departure, we expected to pay for laundry once

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

i addressed room service the first night, but it was never rectified

such an inconvenience if you have kids the moment they wake up, they want breakfast

there was no hot water my kids and i had to shower with cold water

also the laundry room

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

cooking and laundry facilities

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

the lady at the front desk called 911 and gave us another bedroom and cash for the laundry to clean up my

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

we stayed for 4 nights and definitely loved having a laundry mat 2 min away walking

the breakfast was poor in contains, the hotel doesn't provide laundry

no dirty laundry plastic bags in either rooms

laundry service is expensive

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

quick and efficient laundry

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

cleanliness, spacious room, gym facilities.

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

i loved the on-site gym and amenities options

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

way too noisy as it was right where the laundry room was

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

laundry bins loud staff

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through