laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

the pool was pleasant and breakfast was great.

appreciated the gym equipment registration and check out were easy, staff was pleasent

very clean room and all the essentials, excellent wifi

parking is hard to find when filled but it s complementary therefore balances out

should has a free laundry plus the one there was not working right but it's ok

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

the gym was closed and laundry not working right

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

i wanted to use the laundry room

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

also the laundry facilities were very poor

clean enough, laundry machines on site, free breakfast, and friendly staff

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

the pool was open and by appt

we were welcomed with joy and extremely taken care of at the bar and front desk

really clean,friendly staff. pool area very clean and comfortable.

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

pool room

the kids enjoyed the pool, they also have a basketball court

and use the gym as well

so of course i had 5 disappointed kids

when our kids were small, we got the 1-br suite

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

very very spacious -our room walked into nice size kitchen with large refrigerator nice size kitchen table which

the room consisted of a living room, kitchen, bedroom and bath

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

so i had no soap, no shampoo, no laundry bags and no breakfast

asked a employee for a extra blanket he said he locked the laundry room

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

a few more breakfast options would have been nice

good breakfast

and wifi worked well

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

the wifi

there was a lot of snow on the ground yet only one shoveled area to get from parking lot to sidewalk that was

while there is a target parking lot adjacent to the property which would provide a safe entry, there was none

charged someone else breakfast room service to my room in error

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

i loved the room and the breakfast was terrific.

kids were running in the hallways at all hours of the evening

parking was tight

great breakfast

was one washer and one dryer in the laundry room

clean and nice place to stay. laundry machines are nice to have available

love the layout, and pool/laundry/ alcohol purchasability at night.

no soap in the room at the sink or laundry bag in the closet 2

beautiful pool indoor, and, last but not least, a laundry

restaurant and bar connected.

i was also allowed a late check out

no sanitizer in the gym

it was listed under pet friendly it was not!!!

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

served a nice breakfast with a good variety of hot and cold items; even waffles

ice machine not working, wifi was not working

better breakfast options

parking: i waited 40 minutes for a parking spot on arrival

parking was tough and there was no direct access to the building from a parking lot in the front

very friendly staff!! make being away from home feel like home. they have a great gym!!

nice place. really busy. bar and restuarant great place

i like the amenities of the indoor pool , gym & sports bar.

nice place for the value, good location, clean. has laundry facilities as well

you can do laundry there, costing 2 dollars each to wash and dry

the coffee 24 hours , laundry on site , microwave an fridge in room

towels could have brighter and cleaner -poor laundry and commode had an odd smell

i liked where room was located and had laundry room

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

kind staff, spacious room and laundry service

there s a pool, fitness room& 24 hr laundry

pool was great, laundry was convenient, nice open new gym

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

the parking lot is a little small, and pulling out onto rte 17 can be a little sketchy

cool abandoned restaurant in the same parking lot

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

hair all over the place...in the room people hair..pet hair

no room service.

good breakfast. great location.

the breakfast was very sad compared to what we thought

older hotel with new updates good location very clean lots of parking

were bags laundry in the halls

we really would have been able to use the pool. we were disappointed it was closed.

my family got to enjoy the pool, basketball courts and the grill

the staff were amazing, breakfast was delicious and the room was fantastic

also a man asked for the key to the gym who was not wearing a mask, nor were several people in the lobby (or

front desk staff threatened us with cameras watching to see if what we do with our pet

parking lot kind of small

is wifi, but it is not very good

- wifi didn't work. -

like a crowded hotel with a nearly full parking lot

the ability to do laundry and vending machine although it had little selection.

maybe a coin machine for laundry

guest laundry services

no smoking facility quietness laundry services

there is laundry on the premises, which also takes added stress away

unusually good breakfast, with made to order eggs. exceptionally well outfitted gym.

pool closes at 11pm.

shuttle accommodating us was worth it

it was great. very clean, great facilities. awesome breakfast spread in the morning.

cleaning,support and shuttle service

restaurant room service

clean, comfortable, and pet friendly

including breakfast is so amazing for a family

breakfast crew did an awesome job with food and keeping everything fresh and having a great variety

excellent food with room service

room was flooded because a long term guest was doing his laundry in the bath tub

given (or even asked about wanting) a non-smoking room

there is no fitness room open

smoking in it i wasn t comfortable at all in the night kept hearing beeps the cable sucked, the wifi didn

was good and i got exactly what i wanted king bed and smoking room despite a pretty last minute

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

our room was across from the housekeeping/laundry room which was loud in the morning

the older lady guarding the breakfast wasn t friendly at all and it felt uncomfortable to have her sit and

parking

loud laundry nearby and clanky heater

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

good stopover with laundry facilities

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

the guest laundry is very affordable

laundry facilities

signage for guest laundry room took us to completely the wrong place

location was good. laundry and coffee and confortable beds

pet friendly

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

it was great having laundry facilities as well

laundry machines were very good and required a credit card

the breakfast with omelette bar was great and one of our family pets were able to stay with us.

living room with space for office work and a kitchen fully equipped with microwave, refrigerator, etc

they did not provide towels in time and made us wait for the laundry staff to come in the morning

laundry didn't work. old rooms.

would be nice to have more supplies available to purchase - like toiletries, laundry supplies

laundry... easy transportation

had holes in them, ice machine and laundry room didn't work

the fitness room looked really nice, and the onsite laundry was an added bonus

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

to get breakfast

the breakfast was good with enough options but i would like a few more choices.

nice lobby & good fitness room.

location, housekeeping, laundry facility, the gym

did not like that laundry facilities were broken

was looking forward to having breakfast on the property but everything was completely gone and it was only 9:1

the breakfast had many choices

great location, clean rooms, comfortable beds, lots of choices for breakfast

i didn t visit the pool but it looked nice, on the small side, but clean

pool was a little small

they did not restock the pool during our stay.

staff was extremely friendly, everything is clean , the pool and all was closed for covid and it seems like they

staff was nice it was clean they had an exercise room and pool, small but nice n did the job

coin laundry was good

laundry room for guests what out of service, left elevators from reception were unsafe as you

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

the facilities are also great, it has laundry, pool

pet friendly

visible dust in air vents; tvs in pool room

the food for dinner that we had in the bar was really poor - the mediterranean platter and two pizzas were both

location, breakfast and parking

the bar tender was impolite

indoor and outdoor pool sauna

awesome lounge and bar on premises

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

the indoor pool was great for kids.

property was in a nice location, kids enjoyed the pool.

noisy neighbors and loud screaming kids

i am an avid gym user, and the gym facilities were way more than what i was expecting.

nice food choices at the bar area

people slamming doors, kids

food, cereal and other garbage, laying around the pool, while the life guard sat there, allowing kids to balance

room was across from laundry and near lobby and a bit busy

every day we had to wait until laundry was done

cleaning staff took my laundry bag as garbage

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

piles of laundry in hallway for hours wasn't a pleasant sight.

i did not use the pool, sauna, gym or any other amenities so i can't comment

wish the pool was open for the kids to use ud83dude15

your location is a traffic hazard, getting into and, especially, out of the parking lot.

certain rooms are pet friendly so they had to switch us last minute to a pet friendly room

my kids loved the indoor pool

laundry room needs improvement

gym and laundry are needed and useful

nice to use laundry too

everything was great from the staff to the fact there was a laundry room in the hotel too.

the breakfast hall was under renovation, laundry machines were out of order

there was laundry available, gym was nice, room was spacious.

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is

friendly staff, ease of check in/check out, clean room and great breakfast

there is an indoor pool and gym

i like the pool the gym room and the cafeteria the bar section

needed an easy chair and/or two chairs for desk/table for room service

modern, clean, helpful staff, great breakfast.

the entrance door from the parking lot, the one closet to our room, could not be open from the outside

breakfast could be better.

parking was very bad because of an attached bonefish grill restaurant and location within a

laundry room was not in service & both threadmills in the gym were also not in service

breakfast hours and food selection could be improved

alot to do there a gym and indoor pool

parking spaces

there was plenty of parking and the location was easily accessible

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no laundry facility

no place to do your own laundry. and parking

free hot breakfast was very good

breakfast menu easily met my needs

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the gym

i had my four grandchildren with me and we had to eat in the bar area for

i like the bar in the lobby and the staff was nice.

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

on a different note, i was fortunate to encounter a group of guest in the parking lot one morning doing tai

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

wifi is fast

very safe zone for kids and elderly

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry on 3rd fl, unlimited good coffee

room across from noisy laundry room

only a single laundry location on the facility is inadequate

laundry and gym room can be better

was nothing great and was disappointed that the laundry area was not working

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

it was nice to have the convenience of guest access to laundry

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

would have loved a pool.

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

noisy room- adjoining room had loud kids- woke us up at 6;30 am.

more fruits for breakfast ud83dude4f

nice bar on site

difficult to make a left turn out of the parking lot.

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

room service did not clean my room, i had to phone the front desk.

we will go to this hotel again when we visit the kids in new jersey again

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

not place room service order from room (phone situation at this hotel is automated and you cant get a person)

they have a laundry room which is a huge help when staying for 6 days

laundry machines are kinda beat up

we had a 2 bedroom suite, the kids loved it

plus hot breakfast and omelet bar for free each morning

separate bedroom is great when you travel with an early riser, fresh made to order omelets for breakfast just

clean laundry facilities

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

my room was very close to parking and the laundry was right across the hall

laundry cost $ 2

the laundry facilities are clean and the machines do a great job

location, beds are super comfortable and breakfast was great

to rowdy guests, both elevators broke and we had to walk 3 flights with 3 kids and 4 suitcases

good breakfast and clean pool.

clean, quite, easy accessible, good rooms, good wifi

having to share certain amenities with other hotel such as pool and gym

great steakhouse and gym and pools

very quiet and the pool was excellent

that new stuff these kids smoke has quite a pungent odor

pool on the inside was under construction

the other guest had kids running in the hallway screaming and yelling

because was a none smoking

location and parking

breakfast was not available

conditioning didn t hardly work wouldn t get the room to about 80 and sketch people in the parking lot it

no breakfast

they said breakfast included but theres none

parking lot was very dirty filled with potholes and grass grown through the pavement, trash in the

in addition i was informed breakfast was not provided

there was a drug exchange going on in the parking lot

parking lot was very dirty filled with potholes and grass grown through the pavement, trash in the

also ample parking , spacious lobby , great amenities of gym n pool

wifi is paid and extremely expensive tipping the scale on the price level

16 year olds sitting at bar

also, you have to pay for a wifi

staffs was every helpful for accommodating early check in and late check out while we were there for the dance

nice staff, fitness room, laundry, and room has kitchen

the amenities are perfect. there are gym and laundry facilities.

it is very clean and it has a gym with laundry facilities.

on site laundry and small snack shop, very convenient

nice room with a fully equipped kitchen, the hotel has a gym and laundry facilities

staff, dscipline,pool

thought breakfast was included but not

toilet paper should be refilled before every new customer, had trouble with wifi, tv wasn t working properly

the breakfast is not included!

-hop right next ud83dudeaa and great breakfast

the included breakfast was a bonus

the gym provided adequate equipment for working out compared to some other hotels.

was disappointed that the bar and breakfast area was closed due to relocation but the staff disnmake up for it

they gym was nice with new

very huge and nice gym

other than that everything was really clean n quite enjoyed the gym and was very relaxed highly

laundry carts were in full view behind the front desk

across from laundry (#135) constant banging and slamming of door way past 10:00 pm of people using laundry

no face towels available they were in the laundry

large, well-equipped laundry

breakfast items could b better, few cups and plates would b placed in the room.

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

limited room service

they also did not offer room service unless you specifically requested it (this was not listed anywhere easy

gym equipment needs replacing

nice clean big rooms, lots of parking, bar stayed open late for us

everything. breakfast is excellent. close to shopping.

many things so called breakfast was a box with chocolate muffins in plastic and kids’ juice

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

had nothing false advertisements no gym no pool no vending machines ice machines didn't work and smelled and

fix the giant pothole in the entrance to the parking lot

useful laundry

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

laundry area needs to be clean more frequently

when asked, staff told us it s in the laundry and rudely

wifi service was very bad

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

no pool

hotel is not too big but had all required amenities including a very clean swimming pool and a gym

the pool ud83cudfca was closed.

there were ev chargers available, although there were only two level 2 units, which meant we had to hope one

no laundry wanted $20 to do one load of laundry door had no key

had someone s feces on it, owners wanted to charge us $20 to do a medium size load of laundry (we were supplying

the charge of 10$ for laundry per person was a bit much

no laundry. booking.com said they had it

attendant didn t speak english very well and it would have been nice to be able to do laundry

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

excellent staff and location. pet friendly hotel with no fee!

were given a ground floor room very close to reception and immediately next door to the gym which was open 24/

friendly staff; clean, quiet and comfortable rooms; good breakfast. very nice place!!!

large room with comfortable beds, gym was ok to be a hotel gym

wish there was room service though

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

parking lot a mess trash all over

easy check in process and parking. good location with things to do nearby.

the parking is super tight.

a little tite for the parking.

no parking, there were stains on the sheets, they were very stingy with the towels, set up of the room

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

definitely with a big family with little kids

really nice staff! great breakfast and nice gym set up.

breakfast was very good

everything except the parking was great.

location maybe needs a parking deck, finding a parking spot on weekend was challenging

good, safe parking

i did not have breakfast; i was not interested in the food there

not pet friendly the mgr was rude because our dog barked

breakfast. no toast.

spacious parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

trying to connect to wifi can be a little annoying since it isn't obvious how to log on.

the pool wasn t open

could have been more better. they need to add laundry & ironing services for guests.

i asked for non smoking

too noisy and dirty parking lot. also suspected people outside their rooms.

parking was close to the entrance.