the service for breakfast was a little slow. but the food was great.

the complimentary breakfast was excellent as was the coffee

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

however, pete went out of his way to accommodate us at the bar and

there is a very good restaurant and a bar onsite

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

well-appointed room with full-sized refrigerator, stove, great shower, comfortable bed; excellent breakfast with

also love the full kitchen in rooms

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

pet friendly safe area was large, clean and very nicely maintained. easy in and out.

there s also a heated indoor pool & full sized gym

pet friendly. rooms were fairly clean with upgraded feel

only half of the washers in their laundry room worked.

laundry is also available for free and easy to use

location, kitchen, free laundry and dryer. breakfast also was very good.

having a free laundry room in the hotel made things much easier

the breakfast was decent and free laundry room access

service and facilities haven t come back since covid restrictions - no room service, no pool

beds were great. great pool and great hours for pool

property is comfortable with lots of parking

everything is clean and the pool is finally open again

the pool was still closed, however, with my travel itinerary i would not have swam much but the option

in laundry room and room

location, kitchen, and laundry on site

laundry was not free vendor machines were not in working order loss money to much noise

we even used the on-site self laundry

the room was next to the laundry/maintenance room and the machines were running all night along with this

couldn't find the laundry machines even though there was signage

nice n quiet kids had fun in the pool stores close by and close to highway.

kids were swimming at 3p

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

the wifi

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

laundry was convenient

hot chocolate and use of a laundry

downside of our stay was the lack of laundry facilities within the hotel

every detail from check in, to candy station, to wifi, to bedding was exceptional!

the swimming pool and how warm the pool area is. it feels amazing!

the bar hours were only until 11:00. i think another hour would have been nice.

i really like it: trendy and nice lounge area with a great vibe, super friendly staff, a nice gym, convenient

i used the laundry and it was great

big parking lot! clean room, kind staff. breakfast was very good!

no free wifi. no bar or restaurant.

the room upstairs must have had kids. they were running around and it was a little disturbing.

pet charge is too expensive and booking

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

location. laundry on site. pet friendly.

parking was a bit tricky but manageable

there was ample, well lit parking with a convenient rear door guest access from the parking lot

the pool was too cold to swim in.

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

didn?t have laundry bag

non functional laundry

excellent property. except for a no working laundry everything else was fantastic.

also, there was a pile of dirty laundry and food right outside my window

laundry room smelled horrible

also nice to have laundry facilities

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room was smelly and wasn't very clean

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

more options for room service for beverages and food options.

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

clean beautiful early check in

everything was perfect breakfast was awesome i had a spinach omelette with cheese bacon fruit and they have a

laundry should be free like other extended stay hotel. dishes should already be in the room.

location, and on site laundry facility

cleanliness hall ways laundry room

roach found in bed nobrefund given was offered coins for laundry room really

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

the cost of laundry in the room rate would be a nice touch

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

pool, laundry room, very cosy outside sitting area and

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

there was a gym and laundry facility on the property which would have been great

shes like maybe it's a laundry fee

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

no tv remote , no detergent for laundry very

there is laundry facilities and a gym as well albeit very basic

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

guest laundry

laundry facility in the building and bbq

everything is provided minus your own laundry

they have a great pool along with gym for those who need to stretch or relax any time of the day

great value for the money. excellent waltham location. great complimentary breakfast.

they misrepresented what they stated regarding pet friendly

the gym was nice, but missing some basic equipment

the pool could have been warmer especially with small kids.

no direction to the floor where the laundry room is located in the building

wifi connection wasn't available or was not in service

pool

the bar tender was great my old fashioned was perfect and he was very friendly

the gym & pool

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

lots of kids who are overall rude (but that is the fault of the parents)

this was a pain since their in house bar and grill was closed down and their listed in house

breakfast was good, loved the pool

very clean and quiet,live that, and the kids love the pool.

very clean rooms complimentary guest laundry

very busy site, parking free but you need to search for a space

the ballroom and bar area

to relax in the hot tub at 9pm and there were young children running from the pool to the hot tub and jumping

parking

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

nice hotel love that they had a gym

breakfast - quality of items was below standard, imo.

the staff was very friendly pet

i was told it was the laundry room which isn t even near our room

did not gave more on request, answer was all towels were in laundry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

you have to walk through the laundry and bar service areas to get to the room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

bathroom area was very small and also it doesnt have on property laundry services.

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

room had a tinge of dirty laundry smell

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

separate coin-operated laundry facilities

booking. com photos need updating to remove bbq and laundry, as not present now.

that the laundry is gross and holds water and loud!!

some of the corridors and the laundry need refreshing, maybe more light or new carpet

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

onsite laundry facilities

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

no guest laundry facilities

the other thing i did not like was location of handicapped parking placement was further away from building

nice new gym

also, it seems i was next door to the hotel laundry room - it was noisy

parking garage was nice as well as the location . great coffee and good price .

accessible wifi

friendly, helpful staff; great location, convenient parking, plenty of hot water for showering

the wifi worked as well very nicely

small exercise room and laundry (cheap

room smelled like dirty laundry immediately

laundry facilities great

parking was a little tight.

room service and cleanliness were excellent

laundry facilities and equipment in the lower level were dirty

a lot of kids running around the property and no supervision

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately

there were kids running through the halls all night

great spot just outside boston! loved the indoor pool!

us the worst room available next to the laundry, pool & gym

our roo. was across from the laundry room and we could hear the night shift staff talking

no laundry facility on-site rooms are kinda small

no laundry service

vile smell in joe's bar and grill, although it seemed clean and the food was good and the staff helpful

breakfast was hot and very good everyday

location, very clean, great staff, used the pool and fitness center and both were clean and worked great

pool was great

chick fil a,pool,breakfast

parking

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

great laundry room as well

plenty of parking space. nice laundry room.

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

none. but if i can make a suggestion, laundry room would be nice.

not an issue but would like to suggest that a coin laundry for guests would be great.

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

laundry is worst i ever had in my travel life

everything was great and the late pool hours was perfect.

how small the bar was

we had a great time. the kids loved using the pool.

the website it said that there was a pool, jacuzzi,restaurant,bar,and room service

we arrived a bit earlier than expected and the front desk allowed us an early check in

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

laundry machines broken

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

it has everything we need-laundry, food, kitchen, gym

rooms were comfortable and quiet. pet friendly was a bonus.

parking lot not plowed thoroughly

pet policy pricey

kitchen! beautiful!

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

stayed with 4 kids and myself

location beds were extremely comfortable nice shower/bathroom kitchen in room gym pool

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

guest laundry not provided

there was a long wait for warm breakfast food.

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

the breakfast was great & the room was was well laid out

heated indoor pool

parking was a bit of a headache but it was very busy so that was expected

gym was boring, like all other

no drink service, no drinks or meals offered, no room service, no music

no room service and restaurant closed early for breakfast and dinner

bar closed at around 10

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

laundry out of order, apparently for days

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

there is an onsite coin laundry, bonus

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

the washing machine also broke down and we could not do our laundry

a big plus for the free diy laundry service

laundry and dryer machine is free

restaurant staff including room service person were all very wonderful

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

no restaurant or room service.

the laundry and the tapas restaurant and the location. breakfast was good.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff was friendly. guest laundry.

great breakfast

the bed was comfortable, the beakfast was decent, as was the wifi

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

they also have a guest shuttle that can bring you to 3 destinations if you do not want to attempt to find public

parking, wifi

the gym is very small

the location from the metro laundry facilities rooms in itself quite big and comfortable

are very professional and answered all our questions, room perfect only disappointment was the bar was closed

we really enjoyed the bar and pool

pool is small but really most people don t come to the boston area to hang out in the hotel pool

really enjoyed our stay especially the kids because they have an indoor pool

very nice and clean house with a kitchen

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

had laundry facility which was great

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

in house laundry was super useful

free laundry machines and comfortable beds.

comfy beds, spacious room, had everything we needed, free laundry was a bonus

have to ask for clean laundry 24 hrs in advance

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

free guest laundry

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

no breakfast cheap policy

easy access and parking

air conditioning was so noisy no breakfast

breakfast was included when booking, but did not exist at the motel

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

were doubles not queen no laundry

they said they hadn t got laundry back

laundry using system

shuttle service from the hotel to various boston sites (museum of science, aquarium, etc

no laundry service

no laundry facility

bedding wish beautiful soft not too hard not too soft the breakfast was delicious fresh clean thank

was denied room service due to the restaurant being understaffed

plymouth cape cod mayflower the room service was polite

the wifi connection in the room was terrible.

laundry room was very dirty

i'd like a complimentary breakfast.

we have to pay for breakfast,if i paid to stay here then i shouldn t have to pay for

needs to add a free breakfast

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

the laundry facility where perfect

pile of laundry and trash in the hallway when we arrived

no laundry machine, parking is expensive

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

no laundry on site street traffic very clearly heard at all hours

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

the bed and pillows were wicked comfortable, and coffee and breakfast was great as well

hotel tried very hard to let customers have a nice breakfast during this time

i could also do laundry for free next to the dining room

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

laundry facility and location

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

laundry room was convenient

however we love the gym and the convenience of laundry facilities

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

the space of the room - the friendly staffs - laundry

big room and laundry facilities

was near all stores,td garden and the new casino

location, fast lift, gym

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min

bed was uncomfortable, and gym was pretty small

almost no information provided - i had to ask everything myself (how to get to the room, where is wifi password

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

we love the shared kitchen and laundry facility

also they have coin operated laundry which is a massive plus when you're on long holidays

laundry, ice, and maps were available as well

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

this is the cleanest hotel i have ever stayed in bar none. location, right next to subway.

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

hotel was beautiful, the rooms attractive and breakfast was fantastic

no swimming pool or gym onsite (free access to nearby gym was offered though)

wifi is sub-standard

the laundry machine and dryer in the basement was very convenient

laundry and gym within the premise is really good

not much. we had a pleasant stay. wifi was too slow.

healthy breakfast choices

kids were a little disappointed they didnt have a pool but that was fine with me

used the hotel laundry service which ended up disastrous

disappointed with the laundry, so small and dirty. and no breakfast provided.

staff, clean room fast and simple to use room service

fantastic facilities - great gym, nice social space on 4th floor with games and leasure spots

there was no breakfast! no amenities! no room service, no housekeeping, none!

there is a great laundry facility and the breakfast was good

laundry is available for 2$ only

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location, laundry room for long term stay

workout room and laundry facilities very convenient

we didn t use it, but if we need to do laundry it was available and maintained

good amenities such as k-cup in small kitchen and laundry facilities on site

if you are near the laundry room you can hear the washers on

also laundry facilities on 8th floor are very helpful for guests with a longer stay

laundry facilities on the property

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed