i used the laundry and it was great

was comfy, wide variety of television and entertainment on the tv, pool and hot tub were relaxing and the staff

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

we were very glad to be across the parking lot from the mall, so we were easily able to get a little christmas

free parking on site

location, kitchen, and laundry on site

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

in laundry room and room

the room was next to the laundry/maintenance room and the machines were running all night along with this

quit, clean, had laundry and is close to everything!!

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

friendly staff. hot beverage always available. free laundry, and exercise room.

very nice beds. free laundry

very clean and free laundry. the bed was incredibly comfortable.

property is comfortable with lots of parking

no restaurant open or room service in off hours

parking for the hotel was convient

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

parking was easy

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

only half of the washers in their laundry room worked.

having a free laundry room in the hotel made things much easier

nice room and very clean buildind, also free laundry available

laundry is also available for free and easy to use

downside of our stay was the lack of laundry facilities within the hotel

very nice room (it was a room with a small kitchenette

didn t use the gym facilities but they seemed a bit lacking

smallest pool i have seenud83dude00

pool size was small

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

good laundry facilities at a very low cost downstairs

pool, laundry room, very cosy outside sitting area and

gym, laundry, great breakfast, atm, kitchen in room, well furnished

there was a gym and laundry facility on the property which would have been great

very clean rooms complimentary guest laundry

i love the gym and my daughter love the pool

wish the bar and restaurant were open but understand current pandemic issues.

very happy that there was a way to book the pool for the kids so they got a break

kids running loudly through hallways at night

did not gave more on request, answer was all towels were in laundry

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was told it was the laundry room which isn t even near our room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

in the pool was not clear and it looks like non residents people even with casual dressing has access to

charges on car parking

not enough towels left out by the pool.

couldn't find the laundry machines even though there was signage

the wifi was really slow and there was not enough towels by the pool

cheap on bus line decent breakfast indoor pool and gym

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

carpette in the dining room was dirty. wifi sometimes cut.

we had dinner and breakfast at artisty and both were delicious

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

my room was lovely though my understanding from my booking was that i had booked a room with a fireplace

breakfast was delicious

quality was terrible it s not the artistry on the green food that you get for room service and even the food

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

that the laundry is gross and holds water and loud!!

onsite laundry facilities

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

some of the corridors and the laundry need refreshing, maybe more light or new carpet

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

guest laundry. kitchen in room. comfortable bed. great ac.

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

the pool was warm, the staff was extremely helpful, and even though we understandably could have buffet

price, kitchen and breakfast

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

we got to play a couple of games of pool in the lobby

directed me to use the computer workstation at aloft's sister hotel (element) across the parking lot

gym and pool facilities and comfy bed

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

laundry facilities great

nicely appointed rooms, great breakfast, 24 hour coffee, friendliness of staff, comfortable bed, plenty of

pool was too cold and it was hot outside

us the worst room available next to the laundry, pool & gym

our roo. was across from the laundry room and we could hear the night shift staff talking

no laundry service

no laundry facility on-site rooms are kinda small

the bed, although comfy, had stains on it, and the wifi didn't work on my laptop

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

plenty of parking and lounge space in the common areas by check in

away from the wall and you have to squeeze between kitchen counter & frig door to access it

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

1 ladies that take care of breakfast were rude and seemed like they hated their jobs

pool

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

great laundry room as well

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

we spent 4 nights and each breakfast was very very good

heated indoor pool

booked for the pool, but the water was cooler than bath water and a bit too cool for me

we had a great time. the kids loved using the pool.

we arrived a bit earlier than expected and the front desk allowed us an early check in

and the gym is nice

the gym and swimming pool were also clean and well equipped

the pool

no guest laundry facilities

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

bedrooms are super clean. the floor of the pool area was very dirty.

newly renovated, great location, free parking

one plus was that we arrived at the hotel with quite a bit of dirty laundry

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

location. laundry on site. pet friendly.

the staff we encountered were all polite, helpful, and able to answer all questions competently

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

nice and big gym

there was ample, well lit parking with a convenient rear door guest access from the parking lot

my room (222) was next to laundry and shook in afternoon due to that.

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

didn?t have laundry bag

non functional laundry

cleanliness hall ways laundry room

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

laundry should be free like other extended stay hotel. dishes should already be in the room.

location, and on site laundry facility

roach found in bed nobrefund given was offered coins for laundry room really

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

no continental breakfast free

clean beautiful early check in

room service 24 hours

the gym was pretty spectacular - lots of equipment to choose from to keep you

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

also, there was a pile of dirty laundry and food right outside my window

laundry room was smelly and wasn't very clean

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

no tv remote , no detergent for laundry very

there is laundry facilities and a gym as well albeit very basic

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

that drops off to my office every day morning at no cost laundry onsite and kitchen

everything is provided minus your own laundry

guest laundry

laundry facility in the building and bbq

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facilities were handy

friendly staff, clean room, indoor pool, good breakfast

was great, only thing i got there at 10:00 exact and the staff was already closing the kitchen at 10:05

clean, comfortable, quite, friendly staff fair breakfast, nice gym,

gym facility (unfortunately both bikes and several pieces of cardio equipment were broken); grab

it had a bar which served beer and wine

no laundry service

no laundry facility

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

the pool was great

pool

no direction to the floor where the laundry room is located in the building

complimentary breakfast

rooms smell like pet dogs and cannot be cleared.

mostly very clean (except pool area)

wifi was slow and the breakfast was terrible

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

updated with full kitchen full size fridge oven dishwasher real glasses and plates etc and sink

the pool was clean and fitness center was nice

breakfast was good, loved the pool

gym had enough to get in a workout, plus they have an indoor pool

bathroom area was very small and also it doesnt have on property laundry services.

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

you have to walk through the laundry and bar service areas to get to the room

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

guest laundry not provided

the pet-friendly vibe was great

there is a coin-operated laundry room on site

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

room was next to the laundry and i heard loud banging when i was settling in

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

room had a tinge of dirty laundry smell

also, it seems i was next door to the hotel laundry room - it was noisy

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

location and price were good. also free parking.

convenient, accessible. breakfast available and free wifi. quiet in the later morning.

wifi connection dropped from time to time

bar closed at around 10

didn t have room service

good location good gym

no room service and restaurant closed early for breakfast and dinner

no spa, rather expensive, the bar is not open during the day

the location from the metro laundry facilities rooms in itself quite big and comfortable

gym - people kept coming in to take water from fridge, post work out there was none left

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

we really enjoyed the bar and pool

no fridge no laundry

not an issue but would like to suggest that a coin laundry for guests would be great.

was horrendous, no on-site laundry, tv access was extremely limited

none. but if i can make a suggestion, laundry room would be nice.

laundry is worst i ever had in my travel life

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

the washing machine also broke down and we could not do our laundry

a big plus for the free diy laundry service

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

laundry and dryer machine is free

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

stayed with 4 kids and myself

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

free laundry machines and comfortable beds.

no laundry bag

we could also use the laundry room, free of charge

have to ask for clean laundry 24 hrs in advance

you can purchase laundry soap at the lobby

it has everything we need-laundry, food, kitchen, gym

when i checked in with my cat, i was surprised with a one time $100 pet fee, and a $30 administration fee

huge room with full kitchen

close to our destination, lots of usb connections, very comfortable bed, well-lit parking lot

used the gym which was good

laundry room is relatively expensive compare to other hotels of the same range were we've been.

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

it was also nice to have laundry on-site

a guest laundry room

was called from someone in the hotel regarding my pet barking and i had to stop everything i was doing to go

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

there is an onsite coin laundry, bonus

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

laundry room - was located deep in the south side and requires some walking through corridors and

i also want to use the guest laundry, but was told the dryer was broken

restaurant staff including room service person were all very wonderful

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

no restaurant or room service.

our ice machine and laundry room was closed the entire time, had to go to another floor for ice and waited to

it has laundry facilities and vending machines

laundry just down the hall

the breakfast was excellent. appreciated the laundry facilities.

laundry, breakfast

very nice and clean house with a kitchen

house keeping thru my dirty laundry away cause i had it in a trash bag

laundry machine ate money

i love that they have a gym, a laundry room and it s close to my job

room is too small for a kitchenette; thus the kitchenette is squeezed into a tiny space

the wifi was trash, the floor was dirty and sticky

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

were doubles not queen no laundry

laundry using system

they said they hadn t got laundry back

it is close to everything and when staying there is the pool/game room for the kids.

laundry facilities and equipment in the lower level were dirty

a lot of kids running around the property and no supervision

called for room service

the pool and gym is great, food great, location super and staff very accomodating.

no room service

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

the rooftop bar and lounge was absolutely amazing

i used the gym for the entire period i was there and i enjoyed the variety of modern equipment, cleanliness,

everything from the front desk when you arrived to the breakfast bar all the way to the check out was

the coin laundry was clean and available most of the time

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

laundry room was dirty and machine ate coins but hotel is not responsible call number

no laundry on sight and the one recommended was closed.

everytime we asked for more we were told they were doing laundry

we didn't like the speed of the wifi

wifi and breakfast so we did not need to worried about finding simple breakfast in the morning when

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

no laundry on site street traffic very clearly heard at all hours

pretty enough for a family of 4 ( with little kids)

kids wanted balcony view

its by i hop and on site laundry mostly polite staff

they had a laundry facility on site

no iron micro wave laundry bags

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

ac saved us in the heat and the laundry was very reasonable

breakfast is good and tasty

bed was uncomfortable, and gym was pretty small

breakfast bar was great

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

nice rooms with refrigerator. big bathroom. nice gym

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

wifi works well

laundry and gym within the premise is really good

room, breakfast, parking and cleanliness

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff was friendly. guest laundry.

the laundry and the tapas restaurant and the location. breakfast was good.

the wifi worked perfectly and the free breakfasts were terrific

loved the location and the kitchenette area with microwave, sink and refrigerator

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

however we love the gym and the convenience of laundry facilities

the space of the room - the friendly staffs - laundry

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

laundry room was convenient

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

the laundry facility where perfect

no laundry machine, parking is expensive

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

pile of laundry and trash in the hallway when we arrived

the wifi in our room didn't work past the first 2 feet of walking into the room

pet friendly hotel with pick up bags and trash cans in a few spots around the grounds.

wifi lost for 2 days room cleaning only after request and card authorization taking long hold

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

used the hotel laundry service which ended up disastrous

disappointed with the laundry, so small and dirty. and no breakfast provided.

gym could be better equipped

wasn t much around it. our room was close to the 24 hr gym so could hear weights

amazing room service

hotel was beautiful, the rooms attractive and breakfast was fantastic

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

wifi is very good, the beds are very comfortable, and the breakfast is excellent and included in

the location, the rooms, the breakfast, good wifi, free wine reception

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

the self serve laundry facilities were a huge bonus and came in very handy

i also used the gym and laundry services which were very convenient

a guest laundry as a surprise bonus

is all you need: airport shuttle, gym, laundry and a simple but very good breakfast

free laundry great for long travellers