there is a coin-operated laundry room on site

room had a tinge of dirty laundry smell

booking. com photos need updating to remove bbq and laundry, as not present now.

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

spacious, clean room with kitchen. plus laundry and small fitness room

no direction to the floor where the laundry room is located in the building

indoor pool

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

too much breakfast

helpful staff, good gym facilities, great shower!

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

the gym was full of kids and very noisy

very clean and quiet,live that, and the kids love the pool.

parking and pool

the pool was clean and fitness center was nice

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

guest laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

laundry facility in the building and bbq

there is laundry facilities and a gym as well albeit very basic

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

shes like maybe it's a laundry fee

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

no tv remote , no detergent for laundry very

roach found in bed nobrefund given was offered coins for laundry room really

laundry should be free like other extended stay hotel. dishes should already be in the room.

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

location, and on site laundry facility

cleanliness hall ways laundry room

location, staff, gym and the availability of a pool as well as a food

free parking and wifi, courteous staff, quality linens, location, cleanliness et al.

more options for room service for beverages and food options.

breakfast was great - love the location

everything was perfect breakfast was awesome i had a spinach omelette with cheese bacon fruit and they have a

non functional laundry

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

i didn't like there's no microwave in the room. it's a must when you have little kids.

pool was too cold

pool was fun for the kids

gorgeous, clean, fancy room & bathroom! delicious hot breakfast buffet & elegant lobby area.

indoor pool, our room was very convenient to elevators and exits

location. laundry on site. pet friendly.

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

was very quiet, decent price, and kids loved the pool

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

pool was a bit small

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

one plus was that we arrived at the hotel with quite a bit of dirty laundry

it has a guest laundry which we used. staff very helpful.

also, there was a pile of dirty laundry and food right outside my window

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

laundry room was smelly and wasn't very clean

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry facilities and equipment in the lower level were dirty

the swimming pool is nicely warm , after a days of meetings this is

the pool and gym is great, food great, location super and staff very accomodating.

a lot of kids running around the property and no supervision

room service staff was so friendly over phone and at the door even at 1:00 am

also, it seems i was next door to the hotel laundry room - it was noisy

parking garage was nice as well as the location . great coffee and good price .

wifi connection dropped from time to time

convenient, accessible. breakfast available and free wifi. quiet in the later morning.

accessible wifi

not an issue but would like to suggest that a coin laundry for guests would be great.

was horrendous, no on-site laundry, tv access was extremely limited

none. but if i can make a suggestion, laundry room would be nice.

laundry is worst i ever had in my travel life

no fridge no laundry

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

breakfast without roasted potatoes!

we enjoyed having the kitchen and the feeling of home

guest laundry. kitchen in room. comfortable bed. great ac.

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

gym breakfast

for heat in gym turned down from a hot 77 degrees, was actually turned up to 78

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

good location. good wifi.

gym is too small

heated indoor pool a plus if you have kids

complimentary continental breakfast was exceptional

the hotel is well situated for sightseeing in the area and car parking was easily available

complimentary continental buffet breakfast

breakfast was delicious

the service for breakfast was a little slow. but the food was great.

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry is available for 2$ only

there is a great laundry facility and the breakfast was good

no coin laundry facilities on site

laundry out of order, apparently for days

i also want to use the guest laundry, but was told the dryer was broken

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

they also have a laundry onsite and they serve breakfast daily

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

the laundry and the tapas restaurant and the location. breakfast was good.

staff is very friendly, free cookies, breakfast was good, clean and comfortable

breakfast was above average for the price

laundry was terrible, not a good service, i do not know if this was a one time issue they had

great breakfast

the kitchen area

big rooms, full kitchen, great breakfast

the pool was too cold to get comfortable and swim

gym was boring, like all other

no drink service, no drinks or meals offered, no room service, no music

bar closed at around 10

no room service, no mini bar, no room cleaning

no room service and restaurant closed early for breakfast and dinner

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

location and indoor pool

you with almost anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

variety of food locations and options, room service

water, tea and coffee bar was very appreciated

restaurant staff including room service person were all very wonderful

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

no restaurant or room service.

laundry room was very dirty

good with some local restaurants and eating places open fairly late when i arrived, including the bar within

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

the breakfast menu offered was a good variety of fresh, tasty la carte items

the coin laundry was clean and available most of the time

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

i could also do laundry for free next to the dining room

laundry facility and location

wifi connectivity was good as well

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

laundry is also available for free and easy to use

the breakfast was decent and free laundry room access

laundry room access is definitely a plus when travelling with kids however the fact that the staff

location, kitchen, free laundry and dryer. breakfast also was very good.

having a free laundry room in the hotel made things much easier

service and facilities haven t come back since covid restrictions - no room service, no pool

beds were great. great pool and great hours for pool

they had a bagel bar with coffee in the lobby every morning, as well as in room coffee makers

everything is clean and the pool is finally open again

the bar staff were especially good

they have housekeeping every days the place is well secured, laundry facility and a gym.

laundry and dryer machine is free

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

a big plus for the free diy laundry service

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

breakfast was great

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

also they have coin operated laundry which is a massive plus when you're on long holidays

possibility of doing laundry on premises

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

very nice and clean house with a kitchen

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

no laundry machine, parking is expensive

the laundry facility where perfect

pile of laundry and trash in the hallway when we arrived

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

in laundry room and room

laundry was not free vendor machines were not in working order loss money to much noise

there were a lot of stores nearby within walking distance and laundry facilities downstairs

we even used the on-site self laundry

the room was next to the laundry/maintenance room and the machines were running all night along with this

i used the laundry and it was great

breakfast had very limited choices but that more than likely is attributed to covid protocol

parking was not favorable to guests trying to enter. silverware was dirty in rooms.

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

very clean, friendly staff, warm pool, spacious room at an affordable price.

friendly staff. hot beverage always available. free laundry, and exercise room.

hot chocolate and use of a laundry

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

there is a laundry room on the first floor

very nice beds. free laundry

couldn't find the laundry machines even though there was signage

nice n quiet kids had fun in the pool stores close by and close to highway.

kids said they can t believe how it is and not to judge a book by its cover

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

we enjoyed our stay there the room was clean comfortable and breakfast was great.

the laundry service is very prompt

the restaurant was not open for breakfast on the weekends

about it was the food from the associated restaurant i had four meals, three of them were through room service

room service was mediocre

i wish you had a gym

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

guest laundry not provided

freeway, close to davis square (with free shuttle to the t line there), free parking, very good breakfast, nice

downside of our stay was the lack of laundry facilities within the hotel

every detail from check in, to candy station, to wifi, to bedding was exceptional!

i really like it: trendy and nice lounge area with a great vibe, super friendly staff, a nice gym, convenient

didn t use the gym facilities but they seemed a bit lacking

was a pleasant surprise that they had some covered parking, especially handicapped, because it was raining during

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

good laundry facilities at a very low cost downstairs

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

pool, laundry room, very cosy outside sitting area and

the laundry facility is great

laundry facilities on the property

laundry very useful

the onsite laundry and gym were a great added feature

also laundry facilities on 8th floor are very helpful for guests with a longer stay

if you are near the laundry room you can hear the washers on

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

not advised when purchasing the hotel that there was pet fees $75

breakfast location was accessible to get an uber free wifi room amenities (iron and blow dryer) record player

we enjoyed room service for dinner from the onsite restaurant

complimentary breakfast was really good, including the general vibe and atmosphere

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

restaurant food was too expensive. laundry service was too expensive

hotel was centrally, located walking distance to a lot of good sites, the gym had everything and very clean

allowed us early check in

you have to walk through the laundry and bar service areas to get to the room

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

laundry room was convenient

good facilities (gym, laundry room) and the staff was super nice and helpful

however we love the gym and the convenience of laundry facilities

big room and laundry facilities

i guess room 208 is right above the kitchen - don't ever agree to take it

no swimming pool or gym onsite (free access to nearby gym was offered though)

wifi was a little slow and front desk not always staffed.

location the friendly, professional and helpful staff the quality and variety of the breakfast entrees the large

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

for a hotel that big, it should have a bigger gym

staff, clean room fast and simple to use room service

fantastic facilities - great gym, nice social space on 4th floor with games and leasure spots

very clean rooms complimentary guest laundry

to relax in the hot tub at 9pm and there were young children running from the pool to the hot tub and jumping

gym need to be cleaned the machines looked dusty so was around the fridge in my room but other than

location, pool, staff

the indoor and outdoor pools!

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

you can purchase laundry soap at the lobby

comfy beds, spacious room, had everything we needed, free laundry was a bonus

there could be more laundry facilities.

have to ask for clean laundry 24 hrs in advance

they said they hadn t got laundry back

were doubles not queen no laundry

laundry using system

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

shuttle service from the hotel to various boston sites (museum of science, aquarium, etc

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

no laundry on site street traffic very clearly heard at all hours

the bed and pillows were wicked comfortable, and coffee and breakfast was great as well

very clean, great breakfast, great pillows!

breakfast was plentiful

location, the gym, cleanliness of the room

breakfast is good and tasty

breakfast bar was great

nice rooms with refrigerator. big bathroom. nice gym

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

place to stay in the middle of the city, the best japanies restaurant zuma on the fourth floor, pool, clean room

spa facilities not great

great location. very good breakfast

the pool and gym area. also the great restaurant zuma

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

kids were a little disappointed they didnt have a pool but that was fine with me

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

the location from the metro laundry facilities rooms in itself quite big and comfortable

so quite noisy with constant airplanes flying low overhead - if you charge $111+ for bringing a pet then a)

really nice breakfast buffet, modern and clean decor, gym

a dog, which i highly doubt she did, then it was not ours and she was just continuing to be her petty self

are very professional and answered all our questions, room perfect only disappointment was the bar was closed

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the spa facility and staff were terrific.

wifi connection not included in the rate of the room is really not acceptable!

wifi fiddly to use

laundry service was not available. bed was small. wifi was not stable.

no laundry

laundry room

it would be very helpful if there was a coin laundry

there was a pet fee that was not disclosed until i got there

no proper laundry service, only service

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

good location close to everything, restaurants in walking distance, friendly staff, laundry

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay

the roof top pool is incredible! great vibe and staff.

the wifi connection in the room was terrible.

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with

they accommodated an early check in--thank you

friendly staff with a great atmosphere in the lobby with the lighting and fireplace

not a big hotel person i am generally happy with a nice, clean place to sleep with a good gym; many of the

room located next to laundry and gym

also, no laundry on site

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

no free wifi unless you join rewards program,which i did

i thought wifi should be included esp during the pandemic.