i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry was terrible, not a good service, i do not know if this was a one time issue they had

breakfast, the gym, the pool, the size of the rooms and the comfort

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

entire staff including those in charge of the breakfast, at the front desk and housekeeping were all wonderful

i loved the fact that there was a mini living room and a kitchen in the room!

laundry facilities and equipment in the lower level were dirty

convention for kids competition and noisy all day

00 , pet friendly fee applied these fee should be listed and added when reservation is paid and

the ac was to high and same at the gym was worst

loved the views over the river, and the large gym.

separate coin-operated laundry facilities

booking. com photos need updating to remove bbq and laundry, as not present now.

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

room had a tinge of dirty laundry smell

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

large room, very clean! big plus for the fridge. thank you for a free parking.

the gym and pool were closed for renovation but we didn't know that from your website

many kids running around making noise the hallway was filthy a lot of trash in front of my

also, it seems i was next door to the hotel laundry room - it was noisy

wifi was troublesome for my devices.

no breakfast served, but duncan was nearby. great to have covered parking free.

you sometimes cannot find your wifi

the parking was limited

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff was friendly. guest laundry.

the laundry and the tapas restaurant and the location. breakfast was good.

location! staff were great too. also easiest wifi connection i ve ever had at a hotel!!

i was surprised to find a mini kitchenette in my room

room had electrical issues in kitchenette

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to

good quality of breakfast but same menu for 5 days staying

the pool was out of order when i arrived

was not notified that the pool was not in operation. my daughter was extremely disappointed

not an issue but would like to suggest that a coin laundry for guests would be great.

none. but if i can make a suggestion, laundry room would be nice.

no fridge no laundry

laundry is worst i ever had in my travel life

was horrendous, no on-site laundry, tv access was extremely limited

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

breakfast was perfect and good wifi

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

it's new and clean, the breakfast is good. our kids love this hotel.

beds where comfy,room was clean i enjoyed they gym and pool.

toilet was very dirty. room service was late and the food wasnt that good.

great high speed wifi too , so i could get work done in my room

enough parking and clean this

we kept asking for room service to clean it but it was never adequately done or they would come late in the

self service laundry is also a plus but it's not free, costs $6 for washing and drying

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

the shuttle driver was so kind and helpful

laundry room was very dirty

and the staff in the reception area and restaurant bar were phenomenal

also, the breakfast was really good

no facilities for changing at the pool

of wine in bar

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

laundry facility and location

i could also do laundry for free next to the dining room

i loved the breakfast options and kitchen area as well

kitchen/breakfast was very nice

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

they didn't clean our rooms and breakfast wasn't good

breakfast was good, loved the pool

the bar was closed

there was unfortunately no breakfast due to covid-19

no direction to the floor where the laundry room is located in the building

much as i like dogs, the hotel is pet friendly but the rooms spelled like dogs

the pool was very small for how big the building is

no meat at breakfast buffet.

no pool / no pool access

laundry facilities available in the basement which is great for anyone on an extended holiday

kitchen and laundry area available if needed

laundry, ice, and maps were available as well

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

we love the shared kitchen and laundry facility

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

laundry out of order, apparently for days

there is an onsite coin laundry, bonus

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

no coin laundry facilities on site

guest laundry

laundry facilities were handy

laundry facility in the building and bbq

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

clean. newer construction. nice shower. nice desk. very fast wifi. great value.

gym was not crowded

clean and breakfast was very good. small gym was an added surprise. staff was very attentive.

the property was clean. and location was perfect for our needs. loved it was pet friendly.

very new, modernized facility. spacious room, excellent gym. loved it. definitely will come back

shes like maybe it's a laundry fee

that drops off to my office every day morning at no cost laundry onsite and kitchen

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

no tv remote , no detergent for laundry very

roach found in bed nobrefund given was offered coins for laundry room really

cleanliness hall ways laundry room

laundry should be free like other extended stay hotel. dishes should already be in the room.

location, and on site laundry facility

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

the laundry service is very prompt

we first arrived the room smelt like a sweaty gym and was a little on the warm side we turned the humidifier

weekend breakfast was not served.

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

breakfast paid for

le lobby and the pool and gym

if the room service was up and running

gym is limited

kids in pool too late and pool was cold

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

non functional laundry

didn?t have laundry bag

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

need more laundry machines..

laundry room was smelly and wasn't very clean

also nice to have laundry facilities

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room smelled horrible

also, there was a pile of dirty laundry and food right outside my window

location. laundry on site. pet friendly.

pool was a bit small

parking left just a bit to be desired

the staff we encountered were all polite, helpful, and able to answer all questions competently

clean, dog friendly, ample parking, seems safe

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

but the excellent service, location, amenties such as the gym and shuttle, not to mention the amazing chocolate

wifi was rather slow

parking, wifi

cleanliness, nice staff, breakfast, gym, laundry facility

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

the coin laundry was clean and available most of the time

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

hotel had laundry machines that required quarters, but no quarters were available for change at the front

in house laundry was super useful

desk clerk - 2nd shift; laundry room - both washers doesn t work

while doing laundry machine got broken and took my money)

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

there was laundry on site, a gym, a pool and a bar/restaurant

room was next to the laundry room which was very noisy

has indoor heated pool, gym, laundry facilities

they had laundry facilities

the location. that laundry was onsite and affordable.

made a reservation for two beds for my kids and an upgrade for my husband and me

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

also laundry facilities on 8th floor are very helpful for guests with a longer stay

good amenities such as k-cup in small kitchen and laundry facilities on site

the onsite laundry and gym were a great added feature

laundry very useful

laundry facilities on the property

the laundry facility where perfect

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

pile of laundry and trash in the hallway when we arrived

no laundry machine, parking is expensive

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

very friendly and helpful with early check in

would be nice if there was provision for early check in especially for someone coming from

the catered breakfast every morning was amazing with wonderful staff

loved the bar and restaurant on premises

no guest laundry or pool

great beds, great shower, nice breakfast, free parking, free wifi, location is excellent.

the wifi was very weak...

great spot with a nice bar attached with great food and service.

our room was upgraded and we really appreciated it given that we have 3 young kids

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

restaurant food was too expensive. laundry service was too expensive

no laundry room

wifi didn t work for the last two days and they said they were getting it fixed but think it was

the hotel had kids running around and it was loud well into late night.

gym was boring, like all other

good location good gym

didn t have room service

bar closed at around 10

no spa, rather expensive, the bar is not open during the day

no restaurant or room service.

restaurant staff including room service person were all very wonderful

water, tea and coffee bar was very appreciated

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

don t like the fact that you are placing order like being in a bar or restaurant

clean comfortable nice staff pet friendly

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

the fitness room open 24hrs, the self service laundry room are plusses

laundry: you need to pay for a load of wash ($2

limited parking , bar and restaurant was closed

i like the design especially the closet and kitchen

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

very nice and clean house with a kitchen

the parking lot was half full so i doubt that was true

the free parking and fair rates make it an easy choice for a quick stopover in canton

my kids loved it

the bar was great

gym equipment is in a good state and open from 05:00am

no laundry

it would be very helpful if there was a coin laundry

laundry service was not available. bed was small. wifi was not stable.

laundry room

it would also have been nice if a breakfast was included in the price

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

did not like the breakfast buffet, i felt it was overpriced

no restaurant breakfast, had to order room service

the breakfast was very good und our room had a great view

the pool was closed

good location close to everything, restaurants in walking distance, friendly staff, laundry

no proper laundry service, only service

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

gym is very well

pool is for kids only

half of the laundry machines are out of order

the laundry room was occupied all night, and no one there to remove their clothes.

clean, easy parking.

longer pool hours!!!

breakfast was phenomenal for continental breakfast and eating area was big.

the gym is super.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

gym super nice

the spa was incredible!

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

no in-house laundry service

on top of that, the internet didn't work after new years, and they had no laundry available either

the wifi in the room was slower than just using my own data.

love how clean this place is and i absolutely love love love how there is an indoor pool to enjoy

the courtesy laundry room was very helpful

laundry was very starchy and was unable to use the washes in the shower due to the caps being

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

i wish there was self laundry service

no complimentary wi-fi, laundry prices seemed exorbitant

they accommodated an early check in--thank you

room service and meals available via room service was/were excellent

free filtered water and free wifi, good shower pressure, big

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

hotel staff went out of their way to solve all our requests - early check in included - with a smile

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

soaps, wish i had a little plastic laundry bag for dirty clothes

bit expansive imo no parking, can park across the street for 40$ for 24h a guest laundry facilities would have

the vending machine is way over priced, there s no laundry services, the gym (which is barely anything ) is

no self serve laundry nearby.

no gym no restaurant no laundry service rickety slow elevators

great location, flexible check in and laundry service.

also, you can use laundry service if you pay 10 dollars per a bag

no laundry bag was provided

great value, small but cosy, late check out

free breakfast

had laundry done by outside service

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

no coffee maker in the room. no laundry bag.

from reception to room service to concierge everything was great!

no restaurant but a bar. those with their kids may need a family friendly restaurant.

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

wifi was a little slow and front desk not always staffed.

no swimming pool or gym onsite (free access to nearby gym was offered though)

laundry room was convenient

the space of the room - the friendly staffs - laundry

however we love the gym and the convenience of laundry facilities

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

wish it has better security and more parking spots

parking is free and can be right in front of your room which i needed

the wifi was inexistent in my room.

bar and restaurant was

crazy that we pay for wifi with city rates

too crowded bar, $25fee everyday for water& wifi?

room service was prompt, friendly and delicious

breakfast in the oak room was great - best pancakes ever!

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

for a hotel that big, it should have a bigger gym

room service is good

room service has changed

the spa and pool were stunning

beautiful hotel with an excellent pool, spa, and restaurants.

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

wifi

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

big free parking

great staff outstanding restaurant and breakfast options

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

laundry and dryer machine is free

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

they have housekeeping every days the place is well secured, laundry facility and a gym.

the washing machine also broke down and we could not do our laundry

a big plus for the free diy laundry service

liked there was a laundry facility

kids running around banging on walls and doors

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

the kids were running up and down the hallways

a bar area in lobby and a lot of tvs and sitting area

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

room location was in front of laundry room - all night long the doors of that room were opening and closing

thank you to the staff member who helped me figure out where to do laundry nearby

we were overcharged for a laundry service but it was alright

perhaps adding a laundry service on site would make it better