there was also a build up of trash over flowing from the can on the 2nd floor laundry room

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

pool and fitness room

went down to the bar for a meal during business hours finding no one there, someone at the front desk had to

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

clean and cozy, good breakfast

spacious parking

pool was warm and clean

i was able to do laundry! pool was great and room was amazing!

did not gave more on request, answer was all towels were in laundry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was told it was the laundry room which isn t even near our room

limited laundry facility and one of the 2 dryers would not dry

couldn't find the laundry machines even though there was signage

cheap on bus line decent breakfast indoor pool and gym

kids were swimming at 3p

and the waffle makers at the breakfast bar didn t make waffles, just a stuck on mess

nice n quiet kids had fun in the pool stores close by and close to highway.

downside of our stay was the lack of laundry facilities within the hotel

a nice warm pool with pool toys for the kids, amazing restaurant, and they had a lot of personal touches like

the very beginning with a friendly hostess to accommodating an early check in request

i really like it: trendy and nice lounge area with a great vibe, super friendly staff, a nice gym, convenient

room service

hot chocolate and use of a laundry

very nice beds. free laundry

laundry was convenient

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

friendly staff. hot beverage always available. free laundry, and exercise room.

quit, clean, had laundry and is close to everything!!

in laundry room and room

the room was next to the laundry/maintenance room and the machines were running all night along with this

laundry was not free vendor machines were not in working order loss money to much noise

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

i used the laundry and it was great

no free wifi. no bar or restaurant.

location, parking, staff, room spaciousness, and peacefulness are all reasons to return.

room was very comfortable and clean. reception staff and courtesy shuttle staff were fantastic.

free parking on site

very clean rooms complimentary guest laundry

i love the gym and my daughter love the pool

wish the bar and restaurant were open but understand current pandemic issues.

very happy that there was a way to book the pool for the kids so they got a break

kids running loudly through hallways at night

second night there no room service

parking for the hotel was convient

just the pool was out of service and the grille was closed for most of our stay.

room service was prompt and food was delicious

wish the bar or pool was open but understand people are still in the covid mindframe

only half of the washers in their laundry room worked.

laundry

location, kitchen, free laundry and dryer. breakfast also was very good.

would be nice to have free laundry.

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

the laundry facility is great

the cost of laundry in the room rate would be a nice touch

gym, laundry, great breakfast, atm, kitchen in room, well furnished

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

good laundry facilities at a very low cost downstairs

parking, breakfast , internet, gym, pool and very clean

gym equipment did not work

the wifi in our room didn't work past the first 2 feet of walking into the room

i put my adult kids up here not expecting much considering how the rest of my neighborhood looks, i was pleasantly

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

that the laundry is gross and holds water and loud!!

some of the corridors and the laundry need refreshing, maybe more light or new carpet

onsite laundry facilities

its by i hop and on site laundry mostly polite staff

they had a laundry facility on site

ac saved us in the heat and the laundry was very reasonable

no iron micro wave laundry bags

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

the hotel is well situated for sightseeing in the area and car parking was easily available

fabulous in every way: the staff, the breakfast, the room and the decor

there is a very good restaurant and a bar onsite

quality was terrible it s not the artistry on the green food that you get for room service and even the food

complimentary continental buffet breakfast

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

gym breakfast

friendly staff, plentiful parking, amenities offered were numerous, great hotel for the price

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

there s also a heated indoor pool & full sized gym

i had to drag my 3 young kids out to a diner both mornings

the pool ,the rooms and everything is clean

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

you have to walk through the laundry and bar service areas to get to the room

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

bathroom area was very small and also it doesnt have on property laundry services.

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

the wifi was very very weak in my room

i typically avoid them because of the kitchen and cooking fumes

the little kitchen was nice

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

laundry facilities great

has advertised shuttle services, but upon asking staff at check-in we were informed they no longer offer them

only negative was closed gym

laundry machines broken

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

no laundry facility on-site rooms are kinda small

us the worst room available next to the laundry, pool & gym

no laundry service

our roo. was across from the laundry room and we could hear the night shift staff talking

hotel reach there no room they send us back to holiday inn it was the worst nightmare for me and kids 3 am we

location - staff friendly - breakfast was good and had laundry service

the room was spacious and adequate for a family of four. there is loads of parking space.

excellent breakfast, nice and clean bedroom

the breakfast but understandable because of covid.

staff, precautions taken due to covid, bag breakfast available to take to room, very quiet, clean, exercise room

laundry area, you do not have to go back with bags of dirty clothes

they were too busy trying to do laundry and other things

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

room next to laundry room - noisey all night long

having people working on their vehicles in the parking lot as your walking in , looked like a garage

breakfast great.staff excellent pool wonderful fitness room fun

the bar and restaurant

it felt like being in a cave, being told we had to pay for wifi was a total shock

with accessing daily room service cleaning from their stuff

the hotel was beautiful and going in the pool was funny. we had a great time

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

great laundry room as well

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

issues, no driver for airport shuttle bathroom drain sluggish as well as kitchen and loud heating unit sounded

the room were spacious and bed comfortable they had a kitchenette

breakfast was as expected

breakfast wasn t great but a chick-fil-a is across the parking lot.

but twice and was only getting partial payments at a time when getting my money back even the laundry was

the small kitchen area with a cooler, microwave, sink, coffee pot was just great

pet friendly

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

location, cleanliness, breakfast, comfort

laundry room / microwave

great location. large selection for breakfast

outdated, gym is size of shoebox, customer service could be better.

breakfast

breakfast could ve been better. didn t have a meat to go along with the eggs and potatoes.

it has everything we need-laundry, food, kitchen, gym

gym

it has everything we need-laundry, food, kitchen, gym

suburb hotel - ample parking place, modern, good facilities you would need a car to make the most of

huge room with full kitchen

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

pool, laundry room

full kitchenette, like an apartment. good location, exercise room, felt safe.

had to go to the front desk or kitchen for ice

unfortunately, the pool was not open due to maintenance.

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

and the gym is nice

we had a great time. the kids loved using the pool.

gym and swimming pool are great to relax after full working day

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport

there was know breakfast

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

breakfast was included when booking, but did not exist at the motel

easy access and parking

no breakfast cheap policy

no laundry service

no laundry facility

wifi on and off most of the time

beautiful view of the lake and nice breakfast in the morning.

if tavern was open. pool. but covid stopped all that so it was great for the circumstances

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

location. laundry on site. pet friendly.

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff,

staff were helpful and pleasant, especially the 2 women who made drinks and served food at the bar on saturday

i like the food bar downstairs good choices reasonable cost

need more laundry machines..

didn?t have laundry bag

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

my room (222) was next to laundry and shook in afternoon due to that.

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

the gym. treadmills had noises when walking.

great hotel. nice bar and pool.

breakfast was great - love the location

the gym was well equipped

buffet breakfast was nice and i really enjoyed dinner at the restaurant

cleanliness hall ways laundry room

location, and on site laundry facility

laundry should be free like other extended stay hotel. dishes should already be in the room.

roach found in bed nobrefund given was offered coins for laundry room really

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

there is laundry facilities and a gym as well albeit very basic

that drops off to my office every day morning at no cost laundry onsite and kitchen

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

no tv remote , no detergent for laundry very

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facilities were handy

laundry facility in the building and bbq

guest laundry

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

the staff was very nice and helpful, the pool was lovely, the room was clean and comfortable and it's in a

gym facility (unfortunately both bikes and several pieces of cardio equipment were broken); grab

pool was fun for the kids

restaurant & bar on site

there was a bar in the lobby but it never appeared to be open or serving ?

no direction to the floor where the laundry room is located in the building

the bar tender/ restaurant staff were fantastic

no in room water- only tap water or gym water fountain(no complimentary water bottle) our window wouldn't open

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the gym & pool

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

make coffee but looks like most hotels in usa doing the same i am not sure the paper role for the kitchen smell

the kids loved the breakfast, there were plent of options

there was unfortunately no breakfast due to covid-19

lots of kids who are overall rude (but that is the fault of the parents)

very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

pool too small

the pool and spa were not in the same building

tried to use the spa but it didn t open on time and then the sauna attendant called in sick so we couldn t

wasn't really fond of the breakfast

the walk between the inn and the spa was a bit unpleasant in the bad weather.

the family in the room above us had three rambunctious small kids -really cute, but we could hear them every

laundry room had some washers that didn t work

laundry facility only 1 washer and dryer set worked.

i loved the little store, access to beer and wine, really good laundry machines and, of course, the gym and

we came for a long stay, the hotel has everything needed for that - from breakfast to laundry to in room kitchen

the pool was closed and the laundry room had the washers and dryers unavailable.

slamming doors, playing music, shouting , running through the halls, dogs barking, and doing laundry

the laundry room needs seating for guests waiting for laundry to finish, allowing faster turnover for

keys worked sporadically, hall smelled like marijuana, laundry room had no machine to dispense quarters or

great laundry facilities

amazing place to stay and get great deals ! staff are friendly and the laundry is cheap !

loved the large suite, gym and laundry

in room and hallways, broken equipment in rooms, leaks in laundry areas

was very disappointed with the pool not being opened

wifi not strong and wide enough.

the breakfast was pretty average.

laundry dryer could have worked better. usually took 2 cycles to dry

did not realize there were laundry facilities available (my fault) until my last night

there was no way to split us up with the amount of kids we had

had to wash beach clothes and pool and even after putting the second time their were wet

the hotel has amenities such as a treadmill in the gym and a small pool that suits my needs

wifi should be free

the pool and hot tub were great, had a very nice workout room

wifi connection very bad, restaurant old and not very good. old in general

ordered a pizza from room service

they had a pool table and a wonderful oval bar to sit at with lots of big flat screen tv s airing the red

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

the kitchenette

fitness center could use more equipment and pool water could have been better.

first the room seemed very clean until we sat on the sofa and noticed pet hair all over us ( we did not bring

easy parking near rear entrance.

better gym equipment

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

pool was out of order (big disappointment for my kids), the ice machine was broken and there was a hour long

the gym had minimal amenities (example: would love to see an ab board or a rowing machine and at least

the pool was awesome my kids loved it

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

guest laundry not provided

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

breakfast, location just steps away from a number of bus line stops, a swimming pool, and gym

laundry room is relatively expensive compare to other hotels of the same range were we've been.

it was also nice to have laundry on-site

a guest laundry room

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

they don t have a pool or a gym.

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

booking. com photos need updating to remove bbq and laundry, as not present now.

separate coin-operated laundry facilities

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

there's no laundry facility and one od the staff members was very rude.

is no laundry room, there are no little things that i need in the room - a shoe horn

there were no laundry facility at this site either

i also appreciate the pet friendly atmosphere

sign showing how to get to hotel parking lot is very small - hard to find!

also, it seems i was next door to the hotel laundry room - it was noisy

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

wifi connection dropped from time to time

convenient, accessible. breakfast available and free wifi. quiet in the later morning.

you sometimes cannot find your wifi

the wifi connection in the room was terrible.

laundry facilities and equipment in the lower level were dirty

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

the location was just a short drive to the t station. also had very nice pool and workout room.

loved the views over the river, and the large gym.

great spot just outside boston! loved the indoor pool!

the breakfast was excellent. appreciated the laundry facilities.

laundry, breakfast

big bed, linens good, excellent breakfast, laundry available

our ice machine and laundry room was closed the entire time, had to go to another floor for ice and waited to

laundry just down the hall

none. but if i can make a suggestion, laundry room would be nice.

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

not an issue but would like to suggest that a coin laundry for guests would be great.

laundry is worst i ever had in my travel life

laundry machine ate money

i love that they have a gym, a laundry room and it s close to my job

house keeping thru my dirty laundry away cause i had it in a trash bag

about her customers even on a busy halloween weekend she s amazing place was very clean to be pet

breakfast

not have any bar soap for sink or shower or conditioner

good location good gym

to accommodate breakfast room service at 530am

didn t have room service

there is free wifi

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

breakfast without roasted potatoes!

the room was clean and spacious. the breakfast was good.

stayed with 4 kids and myself

the location from the metro laundry facilities rooms in itself quite big and comfortable

the hotel was super clean except the pool being kind of cloudy

a dog, which i highly doubt she did, then it was not ours and she was just continuing to be her petty self

pool is small but really most people don t come to the boston area to hang out in the hotel pool

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

liked the location, facilities including the gym and games room and free laundry for guests

the washing machine also broke down and we could not do our laundry

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

they have housekeeping every days the place is well secured, laundry facility and a gym.

laundry and dryer machine is free

free laundry machines and comfortable beds.

no laundry bag

they had a free laundry machine and dryer

we could also use the laundry room, free of charge

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

they have laundry service but no coin machines available for guests which we did not like

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

laundry room - was located deep in the south side and requires some walking through corridors and

i also want to use the guest laundry, but was told the dryer was broken

no coin laundry facilities on site

restaurant staff including room service person were all very wonderful

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

no restaurant or room service.

laundry room was dirty and machine ate coins but hotel is not responsible call number

no laundry on sight and the one recommended was closed.

everytime we asked for more we were told they were doing laundry

were clean the pool was inside a great for the kids

breakfast was very good as it had something for us adults and a variety for the kids