breakfast was included when booking, but did not exist at the motel

air conditioning was so noisy no breakfast

easy access and parking

there was know breakfast

no breakfast cheap policy

it has everything we need-laundry, food, kitchen, gym

wish there was a hot tub as well as a pool.

suburb hotel - ample parking place, modern, good facilities you would need a car to make the most of

acres of free parking. breakfast was very good.

the facts that the rooms have a nice kitchen so we were able to cook nice meals

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

you have to walk through the laundry and bar service areas to get to the room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

bathroom area was very small and also it doesnt have on property laundry services.

pool too small

also used the indoor pool

very clean and new with nice pool and gym

very clean and new with nice pool and gym

the wifi connection in the room was terrible.

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

pool, laundry room

delicious breakfast friendly staffs

a kitchen area was very helpful stocked with plates, cups and utensils

the pool is big enough size clean the parkin situation is very big ample amount of space to park

laundry room / microwave

wished it had a hot tub by the pool. maybe an area outside for sitting in nice weather.

outdated, gym is size of shoebox, customer service could be better.

kids running up and down hallways but i also was a kid but 11pm a little bit late.

liked having the small kitchen in the room

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

the parking is not easy in snow storms

very nice buffet breakfast. free usa today. quiet, friendly.

excellent breakfast! all freshly prepared, wide variety of items, coffee was great!

couldn't find the laundry machines even though there was signage

strong ac, good customer service, free garage parking, lots of tv channels, free wifi and a spacious room with

rhe gym was not as i expected

the gym area is really nice as

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

directed me to use the computer workstation at aloft's sister hotel (element) across the parking lot

staff was great, hotel is modern and fun (pool table in lobby)

wifi wouldn t connect

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

good complimentary hot breakfast every morning and an indoor salt water pool is at the perfect temperature

came down too late and missed breakfast , but the cook was so nice and brought us breakfast

no guest laundry facilities

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

comfortable bed; good wifi; friendly staff

lots of parking as well

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room was smelly and wasn't very clean

laundry room smelled horrible

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

breakfast was fabulous with a menu that changed daily

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

there is a very good restaurant and a bar onsite

quality was terrible it s not the artistry on the green food that you get for room service and even the food

complimentary continental buffet breakfast

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

parking, location is very convenient, room was clean, breakfast bar was clean and the food was fresh

they was doing some remodeling but you couldn t tell other than dumpster in parking lots

the gym was very warm but they brought in a fan and it was fine. nothing negative to say

parking. breakfast. very clean and appealing room.

spacious room and whole place was clean. staff was very accommodating. safe parking lot (free)

kids were do excited for a hampton inn as every other one they've stayed at has had a warm pool

gym cardio equipment; trash and small children's toys under bed obvious that cleaning was a little

clean. newer construction. nice shower. nice desk. very fast wifi. great value.

we arrived early and inquired about early check in

location. laundry on site. pet friendly.

lobbi and gym

parking left just a bit to be desired

the pool was too cold to swim in.

the staff we encountered were all polite, helpful, and able to answer all questions competently

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

the food at the breakfast buffet was cold.

le lobby and the pool and gym

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

need more laundry machines..

non functional laundry

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

excellent property. except for a no working laundry everything else was fantastic.

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

kitchenette was spotless

breakfast was good, loved the pool

bar with limited hours

excellent breakfast

no direction to the floor where the laundry room is located in the building

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

complimentary breakfast

the bar and pool were open/especially for the price the staff was amazing

decor, location, gym, swimming ud83cudfca pool

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

no tv remote , no detergent for laundry very

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

there is laundry facilities and a gym as well albeit very basic

location, and on site laundry facility

cleanliness hall ways laundry room

roach found in bed nobrefund given was offered coins for laundry room really

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

laundry should be free like other extended stay hotel. dishes should already be in the room.

everything is provided minus your own laundry

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

laundry facility in the building and bbq

laundry facilities were handy

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

pool was not usable due to covid restrictions, which was completely understandable

spacious parking

was an excellent selection for breakfast, including waffles, but more organic options should be offered

i was told it was the laundry room which isn t even near our room

did not gave more on request, answer was all towels were in laundry

limited laundry facility and one of the 2 dryers would not dry

i was able to do laundry! pool was great and room was amazing!

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

downside of our stay was the lack of laundry facilities within the hotel

the gym is basic but perfectly adequate for a travel workout

breakfast is delicious and served with yummy coffee, the gym is great, and beds are super comfy

also the room service and bar were exceptional as well

a nice warm pool with pool toys for the kids, amazing restaurant, and they had a lot of personal touches like

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

room service would be fool

kids were very disappointed

my kids were disappointed that the pool was out of service.

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

there is a laundry room on the first floor

hot chocolate and use of a laundry

location, kitchen, and laundry on site

we even used the on-site self laundry

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

there were a lot of stores nearby within walking distance and laundry facilities downstairs

the room was next to the laundry/maintenance room and the machines were running all night along with this

they had a laundry room, and there were grocery stores, gas stations, etc

wifi strength is too low for the room where i stayed

wifi cleanliness cold tv very cheap property.

the wifi was completely unreliable, and doesn't really qualify as

wifi was easily accessible

room service was prompt and food was delicious

room and pool was fantastic

super comfortable bed, great pool and super friendly staff. couldn't have been happier!

verification page for the wifi was difficult

microwaves, coffeemaker, room service

having a free laundry room in the hotel made things much easier

laundry room access is definitely a plus when travelling with kids however the fact that the staff

the breakfast was decent and free laundry room access

nice room and very clean buildind, also free laundry available

only half of the washers in their laundry room worked.

guest laundry; breakfast; pool; proximity to my destination

the wifi wasn't all that good...

pool accommodations for kids plenty of room in the hotel room itself

a nice perk for the kids in the morning

had kids running up and down till midnight

i used the laundry and it was great

was comfy, wide variety of television and entertainment on the tv, pool and hot tub were relaxing and the staff

fortunately there is a mall very close by, either by walking or by shuttle, that has a huge variety of restaurants

exquisite room, love the mini kitchen! the fitness room has free weights

breakfast was good.

but twice and was only getting partial payments at a time when getting my money back even the laundry was

room had a small kitchenette, which was a nice touch

handicapped parking was far away from the entrance.

the gym was amazing. only wish the mood: controls worked inside said gym.

the small kitchen area with a cooler, microwave, sink, coffee pot was just great

big property, nice pool and outdoor areas loved thr fully stocked utensils in the kitchen big

we booked specifically for the pool and it was closed for maintenance the whole

breakfast, cleanliness, pool and outdoor activities

indoor pool and that it is pet friendly

i like the continental breakfast

pet friendly hotel with pick up bags and trash cans in a few spots around the grounds.

the fact that it was pet friendly.

mouse droppings in the pull out sofa where my kids were going to sleep

wifi did not always work

i won t stay here again due to the $75 pet fee

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

bar and grill were closed

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

free laundry powder and dryer sheets as well as the staff

laundry on site was important as we were there for a lacrosse tournament

room they assigned was loud next to laundry mat for the entire hotel

there are laundry facilities on site

there's a gym in the basement with upgraded equipment available for 10 dollars

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

the cost of laundry in the room rate would be a nice touch

good laundry facilities at a very low cost downstairs

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

no guest laundry or pool

bar had entertainment

comfortable beds and good location and late check out.

free gym included in room rates

proximity to shopping and colleges. breakfast buffet was bountiful. large dining area.

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

room had a tinge of dirty laundry smell

room was next to the laundry and i heard loud banging when i was settling in

booking. com photos need updating to remove bbq and laundry, as not present now.

laundry availability, friendly, helpful staff.

our room was across from a noisy industrial laundry for the facility

room was located above the laundry facilities

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

very clean rooms complimentary guest laundry

not clean, no kitchenette like stated in the booking

very clean felt safe. pool and gym were by appointment. great staff.

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the

more than 15 minutes getting a server, we got our wine but had to re-ask for the kids drinks

parking is free and can be right in front of your room which i needed

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

parking

extremely loud parties going on in parking lot

we took advantage of the gym and the laundry facilities

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

laundry was expensive too

free parking was a plus

even when we first arrived we happened to be in the parking lot talking about starbucks and the gentleman who

no self-service laundry, shower pressure was weak, and started in a damaged room.

no laundry

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

very friendly staff! clean environment and pet friendly

laundry facilities and equipment in the lower level were dirty

one could also eat in the informal bar area

00 , pet friendly fee applied these fee should be listed and added when reservation is paid and

pool and gym awesome

gym/pool

hockey however the children then started running around other areas of the hotel including the gym

it also has a restaurant with room service so you don t have to go out to eat

nice indoor pool and gym.

really didn't use the gym, went around the corner to planet fitness

nice indoor pool and gym.

rooms were clean, breakfast was very good.

breakfast was horrible

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

breakfast is a typical hotel breakfast

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

breakfast far exceeded our expectations

breakfast was good

breakfast was good

hockey kids staying there were running around the halls yelling & banging on doors

location, bed, breakfast, pool.

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

pool tiny

apex center in areea is a draw for kids so hotel has lots of families

no laundry

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

wifi internet was very poor even for browsing. had to use my data on cell phone.

in the room, no complementary breakfast, just coffee for a few hours and you have to pay for wifi

hate the fact that pet owners don t pick after them when they done

breakfast, laundry facilities, pool

the dryers were all out of service so i could not do any laundry.

laundry room excellent

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

the area offers lots of great restaurants and if you have kids the apex building offers lots to do

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

it had a laundry room

quiet despite nearby pool area and laundry area

the kitchenette was nice and clean and functional except it was not fully equipped.

the kitchen had nothing to cook in the oven

laundry

the self service laundry was out of order for the 3 nights we were there.

laundry underneath my bedroom was very loud too

had pool, fitness room and laundry

everything the room, pool, staff and the breakfast was great

breakfast was awesome

very modern and very nice. loved the shower and full kitchen

free parking

for problems in thr room * bathrooms are clean * location and neighborhood is exceptional * kitchen tools are

beautiful room and full kitchen was exceptional....feather bed and pillows perfect!!!

we spent most of our weekend there at the pool and hut tub area with our kids

spa services too pricey for us. would have loved a massage, but $180 is a lot.

the bathroom makes you feel like royalty and the pool house is incredible it seriously gives you everything

think the only thing we would like is if they had more choices for breakfast during the week

closed the breakfast brunch 5 mins before they were suppose to and i really really wanted breakfast

its by i hop and on site laundry mostly polite staff

no iron micro wave laundry bags

ac saved us in the heat and the laundry was very reasonable

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

they had a laundry facility on site

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

this property does have nice and ample parking all the way around the building

great location with lots of parking

gym was great. room was a good size. shower was nice

am 79 years old and had problems with hooking up to wifi, no information in the room

restaurant not open no breakfast no laundry on premises

the pool was clean and fun

fast, free internet and free parking made for a great stay

cookie free wifi the complementary self-serve coffee at the bar nice gym very good quality for the

doubletree hotels had daily housekeeping but this one, you had to request when you wanted your room serviced

also, it seems i was next door to the hotel laundry room - it was noisy

friendly, helpful staff; great location, convenient parking, plenty of hot water for showering

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

parking garage was nice as well as the location . great coffee and good price .

the wifi worked as well very nicely

and the gentleman who checked me in was busy doing laundry

fire in laundry room and stairwell door for exit was blocked

the rooms were pet friendly

no real breakfast but all else fine

the only negative was the breakfast. the only food was nutri bars. not very appealing.

laundry bin and full of towels

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

laundry on site

could see their desk , laundry room and fans from lobby

didn t get to use the laundry but it looked nice

nice laundry bag in elevator

hotel was in a great location, was clean, the staff was friendly, breakfast options were fantastic and we liked

location, cleanliness, staff and parking

great setup nice people and good breakfast

breakfast was awesome and andrea was outstanding

location - staff friendly - breakfast was good and had laundry service

no indoor pool, parking isn't ideal

the beds could have been a touch comfier, and the parking lot in front of the hotel filled up quickly

there were two buses of kids that showed up

very large, spacious, well maintained hotel. feels new. nice gym.

friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.

00+ for a small laundry wash that does not provide a warm or hot water wash

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

laundry room and fitness room perfect! bravo!

was horrendous, no on-site laundry, tv access was extremely limited

laundry is worst i ever had in my travel life

none. but if i can make a suggestion, laundry room would be nice.

not an issue but would like to suggest that a coin laundry for guests would be great.

no fridge no laundry

it takes about 40 minutes to drive to downtown, and the hotel offers free parking for guests

the kids running up and down the halls after 11:00 pm and doors slamming

the parking lot is very poorly lit

breakfast great.staff excellent pool wonderful fitness room fun

also my partner almost got robbed in the back parking lot as no cameras

they were too busy trying to do laundry and other things

room next to laundry room - noisey all night long

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

laundry area, you do not have to go back with bags of dirty clothes

free wifi worked for email and browsing but not for streaming

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

breakfast is very good

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

loved that there was a kitchenette, gym, pool, breakfast, cute entrance and friendly staff.

there is a great laundry facility and the breakfast was good

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

laundry is available for 2$ only

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry was terrible, not a good service, i do not know if this was a one time issue they had

stated earlier, there was an extremely bad stench from pets, urinating all over the carpets

my husband and kids stayed. my kids came back saying how gorgeous it was.

big rooms, full kitchen, great breakfast

on arrival by $150 pet fee for our dog for one night

convenient laundry

like that it was pet friendly

no free wifi dirty beds noise rude stuff

the other client let thier pets do thier business in front of the entrance i think it should pressure to use

the beds were uncomfortable, the wifi wasn't free and the folks in the room next to us had a dog that

laundry room - was located deep in the south side and requires some walking through corridors and

like that they have laundry service but you will need to have quarters ready or 5 or dollar bills to get change

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

they also have a laundry onsite and they serve breakfast daily

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

good and reasonably priced laundry facilities

laundry facilities could have been all working breakfast tables sticky

the one and only drawback was no on site guest laundry.

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

some kids were running up and down the hall late into the night which woke my kids up.