swimming pool was ok, but better at 7am

friendly staff easy to fined. good golf course

wifi signal poor

were looking to find a room for two night, booked it one day in advance, when all other spa hotels were booked

good parking,large rooms

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

sometimes it is hard to find pet friendly hotels, this was a pleasure

lovely hotel with pool. friendly helpful staff. relaxing place to stay.

bag with treats and a whole brochure of what to do and don't in the hotel and the area with your pet

just a wee suggestion that the room off the bar could be made more comfy with sofas around the fire etc

bar staff and also reception staff were brilliant ,great customer service from all

the bar and games room area and the food was top class

ev chargers

great room, loads of parking, excellent food, and great staff. what more do you need

wasn t provided wifi information, found out this is due to it being non existent

no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

wife and kids loved it

the wifi was a bit hit and miss .

staff were nice enough to let us a have a late check out very good will be back

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

sofa bed a bit uncomfortable for the kids.

lady on reception was accommodating with a late check out this morning 5* service thank you for a lovely stay

tv was tiny. advertised laundry service was not available

wifi code wouldnt work

place and comfortable for my group , owner allowed my group of friends to use the kitchen to cook dinner , so

added bonus of free wifi and secure parking

even lent me his golf clubs to go and play golf

told there was a serious national shortage of laundry providers and that the hotel wasn t large enough to

arrival, first site was bags of laundry

newly refurbished room and early check in

bar food was exceptional, plus the staff were right on the ball and were very helpful

a matter of opinion) cleaning staff no mask, reception staff no mask, room made far too hot when room service

$110 aus dollars for a small bag of laundry. really poor risotto

night so had to have window open, there was some late night noise coming from bar - but only to be

lovely gardens and pet friendly

room service was excellent

staff were lovely and the breakfast a knockout

no wifi in the room

there was no free wifi

were no instructions for the wifi in the room, a wee welcome pack in the room would ve been great, but i

of our room with carpet over the top, there was no towel rail or anywhere to hang towels and the wifi was very

wifi available throughout the hotel which was brilliant

the building, the cocktails, the overall ambiance, the grandeur, the walk around the golf course

room service ( limited menu options)

lovely setting - parkland and golf course. large, comfortable room. great bed !

setting is beautiful with a woodland walk, golf course and lovely scenery

the wifi could have been stronger in the room

my kids weren t able to flush the toilet, i had to push down twice very hard on the handle.

limited parking.

ample parking

no lift evening meals in the bar not dining room. not really a moan but changed from last time

golf course very close by and is the exact layout of agusta

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

the car-park was almost full,,there was a large free car-park one minute away, so no problems parking

gym was good, food was nice, easy to find

the use of the swimming pool and sauna were added bonus

was unclear if jacuzzi in the spa was in use

the welcome and laundry.

unfortunately the night we arrived there were about 20 screaming kids running riot around the car park til late

it was also very cheap and clean and had parking spaces available

is lovely and clean , room was for 3 adults and was excellent, kitchen facilities were fine , plenty of choice

i was a single guy travelling with my 2 young kids (7&4) the staff couldn't do enough for you and the beds were

system issue, room cold wifi terrible beds squeaky carpets need shampooing parking could be a problem as only

were very friendly and helpful, very cosy bar and restaurant and the food was 10/10

but it was free parking and there was place so, all good

we asked for a room that was near an exit as we had a pet with us and potentially needed to get out quickly

the fireplace and that it had its own front door so you can come and go without going through

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

had to climb over dirty laundry and rubbish to get along corridor and into my room

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

better signage for parking all else was good

free parking (car park round corner off school st)

was in the bar in the evening and had a very enjoyable evening with some pool, banter with locals and karaoke

the food was excellent room was spotless and pet friendly which was great

lots of free parking

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

staff and service were exceptional, they were welcoming and friendly and the room service was perfect

not sure how room service works, in that regard

signal and wifi signal in our rooms were not great, but could have been due to weather conditions at the time

the restaurant is very stylish and the bar is very cosy

the owner was very pleasant and welcoming bed was okay free wifi was good

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

no signal unless hooked into the wifi which there is free access too

wifi connection on top floor is poor

son didn't enjoy the kids pizza at dinner - small chicago town style

never had breakfast hotel was great and lewis behind the bar was amazing

the excellent high tea, the friendly staff , room service.

lots of parking

we had room service sunday, which we like to do, a plus was 11am checkout so it was a nice chilled out

good range of facilities in house laundry

of chemicals near laundry room, but that's actually reassuring

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

a mini bar with some refreshments would have been good

definitely recommend although the disabled room looks into caravans and parking lot which is the only down side

smell from the laundry room

free wifi is for email only, to check the news / sports you need to upgrade at cost.

during covid restrictions so no alcohol served but restaurant still operated and had dinner and breakfast which

the view of the bride from our room the food and hospitality the gym free parking location

newly refurbished very comfortable rooms, good breakfast, friendly staff

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

we ordered room service various times, the services where quick and efficient

the gym is pretty good and has enough kit to allow you to train and the rooms are really comfortable

booked the hotel 30 minutes before due to changes in my trip and asked for a shuttle from the airport

the shuttle driver was also great, had good conversation and got us to the airport promptly

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

noisy droning from fans or laundry in my room

lack of laundry facilities

the only thing missing was onsite self service laundry facilities

no spa or swimming pool

fingal is a great experience all round and breakfast is worth a mention to

breakfast, so very disappointing

i highly recommend the brulee porridge with whiskey for breakfast

breakfast was great and the close proximity of the tram is ideal to explore the city.

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

bags of laundry in reception area

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

room right next to laundry had to walk round laundry and staff to get into

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

we were offered free round on second occasion and free laundry on first occasion - might have been better to

an industrial noise like a laundry or something similar

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

no self laundry.

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

was very clean, breakfast is very good, kids playground is near the restaurant

an issue with the phones which was not communicated so i spent quite some time trying to call for room service

the bar and drinks on offer are extensive, and very good

so more road noise and also people talking outside below room in evening as outdoor seating for bar at front of

emails and a phone call to get a response to a question, no one picked up when we called for room service, and

my kids loved it and i did too

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

spa and food and drink

the laundry service outside my window in the morning.

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

would have rather had a full regular bed instead of pull out bed for the kids

like the bar and restaurant, good choice of food and drinks

in the room there was no info on wifi or room service

there was a dining area & bar but think they could put a few sofas /chairs near

also an hour spa pass was included in the stay, but spa was very busy could not get into the sauna

lovely spa products

is excellent, quaint place with a lovely little pool, and absolutely silent away from the hustle and bustle

laundry facility was a bit crowded when i was using it

the laundry facilities were good but process needs to be

the kitchen had everything you could need and we also used the laundry facilities a few times

laundry and kitchen facilities are good

there are good laundry facilities and clear

we used the laundry which is easy to use: download the app, put some money on it (we used about 14 pounds for

they had a laundry machine on site. people are respectful.

but were pleasantly surprised by the room and facilities, including secure bicycle storage and laundry facilities

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

having the self-serve laundry facilities in a separate building from the residence also worked very well

arrival, there was some old laundry left on the top shelf next to the safe

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

laundry service

and next to the cleaners laundry room

spotty wifi

it was surrounded by at least 30 big bags of laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

although we were a couple travelling together with no kids etc

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one

my only complaint is that the wifi signal in room 26 (b level) was very weak and would often drop out

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

no room service. but did have a help-yourself area which was great and easy to access.

room was ready for early check in

room service food was excellent and hot when served

laundry trolleys/ cleaning trolley left in the corridor for long periods

bar and kitchen had very slow service

we requested an early check in as we had a 3am start to our journey from bristol, we checked in and were given

reception staff, clean comfortable room, bar facilities and the food were amazing

and yeah the spa are is terrible, small, fit for reconstruction and with zero hygiene standards