i love the separate pool area, got a great massage, everyone was wonderful

front desk person was new , totally overwhelmed, didn't have our reservation, kids running around the lobby ,

no wifi and tv until the 2nd day.

would like the option to pay for breakfast

the kids loved the pool

but twice and was only getting partial payments at a time when getting my money back even the laundry was

com review of pool and kitchenette

breakfast was nice - we got there early and there were a lot of self-serve options set up

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a

convenient laundry

pet friendly close to everything

the beds were uncomfortable, the wifi wasn't free and the folks in the room next to us had a dog that

i didn t know that wifi was not free but i guess i should of read the booking

wifi was slow but worked

laundry facilities could have been all working breakfast tables sticky

the one and only drawback was no on site guest laundry.

good and reasonably priced laundry facilities

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

some kids were running up and down the hall late into the night which woke my kids up.

our view was a nasty pool that was being worked on.

i won t stay here again due to the $75 pet fee

wifi no free bottles of water no lotions and the sofa is unclean with a lot of crumb from food

wifi lost for 2 days room cleaning only after request and card authorization taking long hold

pool was not available

laundry room / microwave

swimming pool water could be warmer

breakfast did not taste good at all

convenienct access to i-495; free breakfast; parking; shopping mall nearby

i was told by the desk receptionist that the maintenance man was working in the kitchen

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

ac saved us in the heat and the laundry was very reasonable

no iron micro wave laundry bags

its by i hop and on site laundry mostly polite staff

they had a laundry facility on site

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

pool, laundry room

a kitchen area was very helpful stocked with plates, cups and utensils

full kitchenette, like an apartment. good location, exercise room, felt safe.

just overall disappointing for as much money as i paid to stay there with my kids and not have them do anything

price and the fact that it had a guest laundry room

the bathroom was huge which my dogs appreciated it was clean and the laundry service was

we had to wash our own towels when we did our laundry

rooms were dirty, the hallway to the room was dirty and had a smell the laundry facility was not

the room we were given had a horrible order, like pet urine and meth mixed

location - staff friendly - breakfast was good and had laundry service

excellent complimentary breakfast. room was very clean and modern.

quiet area with ample parking

the beds could have been a touch comfier, and the parking lot in front of the hotel filled up quickly

they went above and beyond for breakfast. most options i have seen at any of the chains.

nice gym - clean and well equipped. good wifi. looks like it has recently been refurbished.

it felt like being in a cave, being told we had to pay for wifi was a total shock

breakfast great.staff excellent pool wonderful fitness room fun

was a lot of dog poop outside in the parking lot and the lines in the lot were also kinda faded

with accessing daily room service cleaning from their stuff

very clean and new with nice pool and gym

also used the indoor pool

very clean and new with nice pool and gym

pool too small

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

they were too busy trying to do laundry and other things

laundry area, you do not have to go back with bags of dirty clothes

room next to laundry room - noisey all night long

rooms were clean and the kitchen area was nice to have too

were friendly however they were unable to process a payment from my card to get change for the laundry machines

clean, updated bathroom, the breakfast with plant-based options (more would be better

free breakfast and making our own waffles was pretty cool, and we were able to order dinner at the

i always ended up walking all around the building and through every parking lot

location, bar downstairs, balcony looking straight out at the ocean. perfect!

loved the large suite, gym and laundry

in room and hallways, broken equipment in rooms, leaks in laundry areas

plentiful hot water, and a well-appointed kitchen

the staff was accommodating to my room location request, the pool area was nice for sitting outside, the room

there is also a small gym

laundry dryer could have worked better. usually took 2 cycles to dry

did not realize there were laundry facilities available (my fault) until my last night

pool and free breakfast are good bonuses to any stay away from home

clean, comfortable, great location, value & breakfast!

location with a super breakfast with many selections and good coffee

laundry room had some washers that didn t work

laundry facility only 1 washer and dryer set worked.

i loved the little store, access to beer and wine, really good laundry machines and, of course, the gym and

other than an issue with some of the machines in the laundry and confusion over a late check out it was perfect

hotel stairwells, common areas and laundry room were filthy

the mattresses was in need of replacing (extreme sagging on one side) and there are currently no laundry facilities

i left that hotel room for my trip i cleaned the entire bathroom it was disgusting i did my own laundry i washed

i love the hotel and it s staff. cheap laundry too !

clean the hotel parking lot and room were i used the laundry room there as well and it was spotless as well as

keys worked sporadically, hall smelled like marijuana, laundry room had no machine to dispense quarters or

kids running around all night in the hallway

ordered a pizza from room service

the room was even quite even on new years eve with a party in the bar i could still go to sleep with no problem

ordered room service that never came

the bar and restaurant was very basic

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

no guest laundry facilities

bedrooms are super clean. the floor of the pool area was very dirty.

large hershey chocolate bar a little pricey!

clean, well appointed, laundry, pool, gym

clean laundry room, gym, and pool made this emergency, business trip easy

full kitchen with bbq option outside

location, breakfast, pool literally everything was perfect!

staff was great and did everything possible to make the stay enjoyable for my kids and i

sugar ants running rampant in the room and laundry or garbage bags in the hallway pretty much 24/7

the pool is amazing

serene quiet and friendly staff at bar and reception

no room service

comfortable bed, clean , beautiful pool and gym, firepit

had nice laundry facilities they did have pans, dishes, and other kitchenware (but no pots) for the most

50 cents i was was short to finish my laundry

provides a grab and go breakfast, dishes and utensils for cooking, towel set, a coin and card laundry operated

like laundry this was likeud83dude00 at 5 6 pm could not find front desk

comfortable bed, laundry self service available

i love kids, but not running in the halls and parking lot of my hotel at 11pm

the bar closes early, at 10 pm. unfortunately, i was not able to patronize it.

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

the pool was awesome my kids loved it

the pool was awesome my kids loved it

laundry area on each floor; nice idea

little room in the corner near the ice machine turned out to be a laundry

pool looked clean

i liked the fact i could access the rear parking lot through a separate door

every thing comfortable, lg bathroom, good connection to wifi

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

very quiet. everything you need was supplied- full kitchen. breakfast awesome

on 3rd floor hot water was minimal, a lot of trash in parking area, other than that a great stay

location was key for us. kitchen was a must . bed was very comfortable and clean.

only thing would be move breakfast from 7 a.m. to 6 a.m. for us early birds.

there if a laundry room is you need to wash your clothes

broken some time as the bottom of bathroom door was peeling due to the steam and no fan filthy laundry room ,

pool & laundry facilities & ease of access

laundry room was out of service

pool and laundry service was down. pool indefinitely time.

bath tub wasn't clean, but nothing less to expect during the pandemic with limited room service/ housekeeping

place to stay feels like a home away from home staff are really friendly has a gym and a pool also has a restaurant

more light in the kitchen area and living room area

great staff, clean, kids eat free. great breakfast. 2 pools, both very nice

no water in the gym

pool was crowded never got a seat to sit near pool

wifi was aweful

reserved a room for 4 people: 2 adults and 2 kids

tuscan kitchen was amazing i really enjoyed the food and drinks, our wait staff was amazing

the staff at the bar at the tuscan kitchen was awesome

they had a laundry room, and there were grocery stores, gas stations, etc

very strong smell of cigarette in the room. wifi out of order. bathroom not clean

would have been good to known if there was any wifi available: there was no paperwork in the room at all - so

there was no coffee/ tea in the rooms and wifi did not work well limited tv channels.

the wifi

t really offer much for you to do outside the room and laundry facilities could use an upgrade

extremely clean and updated room. lots of outlets. laundry. spacious.

no laundry facility, i had a quiet room could not hear traffic, bed was confortable, but its time to

our room was next to the laundry

to come and go as pls as well able to order uber eats from all the delicious restaurants and laundry on proud

nice big bed. laundry facilities.

had all the facilities needed....coffee in the room, breakfast, ac, laundry

there is even a small gym and laundry room

was clean, stuffs are so good, you can do laundry

they were wrinkled but bed was made, i though they maybe were wrinkled because of the new covid laundry requirements

there is no change machine in the laundry facilities, so you better bring a bunch of quarters

laundry facilities always available also basketball court nice and clean

room, full kitchen, good location close to airport, helpful staff, and good breakfast options by the office

i didn't see a gym

room was spacious, we had a full kitchen and refrigerator

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

also, very well kept pet exercise area with plenty of pet bags if needed

breakfast - quality of items was below standard, imo.

the gym was decent and the staff was nice

did not gave more on request, answer was all towels were in laundry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

limited laundry facility and one of the 2 dryers would not dry

i was able to do laundry! pool was great and room was amazing!

i was told it was the laundry room which isn t even near our room

air conditioning was so noisy no breakfast

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

loud sounds of people in parking lot late at night

there was know breakfast

no breakfast cheap policy

they have a guest laundry, a gym, a swimming pool, and parking

was on bottom floor of hotel next to employee/ laundry service room so wasn't as quiet as expected

great hot breakfast options, firm, clean beds, laundry facilities.

we are traveling long distance so the laundry facility was a nice feature

was clean. had a clean laundry. gentleman that checked me in was very nice and helpful

breakfast was way too small

breakfast is a little redundant

was stains on wall between kitchen and desk

the breakfast was less than adequate.

security, kitchen in rooms, tub and shower.

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

room service would be fool

late at night being loud screaming also running and very loud and screaming late at night in parking lot i could

the night i arrived, i tried for 2 hours to get room service

couldn't find the laundry machines even though there was signage

pancake machine didnt work for the free breakfast but other than that it was a good stay

kids were swimming at 3p

gym

kids said they can’t believe how it is and not to judge a book by its cover

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

it has everything we need-laundry, food, kitchen, gym

indoor pool was too small i do not think anyone can actually swim in it

gym

nice decor, service, breakfast and pool.

price of parking

guest laundry; breakfast; pool; proximity to my destination

clean and comfortable digital key was such a great new help staff was very friendly and helpful pool/hot tub

only problem was parking, there was so much snow left in the parking lot that it was difficult to

had kids running up and down till midnight

of policing hallways of unattended running loud scoccer team kids about age of ten

downside of our stay was the lack of laundry facilities within the hotel

the area where the bar was kinda reminded me of a cafeteria. poor placement of the bar.

they charged us a surprise $200 pet fee making the room almost double the price

very nice room (it was a room with a small kitchenette

being able to reserve a time for the pool and gym was also different and great

very nice beds. free laundry

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

hot chocolate and use of a laundry

the room was next to the laundry/maintenance room and the machines were running all night along with this

location, kitchen, and laundry on site

we even used the on-site self laundry

in laundry room and room

quit, clean, had laundry and is close to everything!!

i used the laundry and it was great

loved having the kitchen! it was perfect and so cute!

large free parking, a large shopping mall next to the hotel

breakfast had very limited choices but that more than likely is attributed to covid protocol

big parking lot! clean room, kind staff. breakfast was very good!

very clean rooms complimentary guest laundry

pool wasn t open but we were happy to have been given passes to lifetime gym

location, pool, staff

we swam with a child ourselves, so this isn't an anti-kids comment

the coffee bar in the room is under stocked and the bottles of water in the room are overpriced.

service and facilities haven t come back since covid restrictions - no room service, no pool

beds were great. great pool and great hours for pool

the bar staff were especially good

as a foreigner traveling with a limited data plan, i rely heavily on a decent wifi connection to stay connected

i really liked the pool. it was spacious and clean and warm!

would be nice to have free laundry.

it has a nice hot breakfast buffet and even laundry facilities on site

location, kitchen, free laundry and dryer. breakfast also was very good.

only half of the washers in their laundry room worked.

the breakfast was decent and free laundry room access

there was a gym and laundry facility on the property which would have been great

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

gym, laundry, great breakfast, atm, kitchen in room, well furnished

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

the cost of laundry in the room rate would be a nice touch

onsite laundry facilities

that the laundry is gross and holds water and loud!!

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

some of the corridors and the laundry need refreshing, maybe more light or new carpet

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

parking was challenging

one bedroom suite with kitchen was so nice

nice rooms, great location and breakfast was good.

guest laundry. kitchen in room. comfortable bed. great ac.

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

pet friendly

very modern. loved the kitchenettes and studio-like hotel room. very useful and accommodating.

the hotel is well situated for sightseeing in the area and car parking was easily available

the complimentary breakfast was excellent as was the coffee

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

great room, comfortable bed, wonderful shower and good wifi

there is a very good restaurant and a bar onsite

laundry facilities great

small exercise room and laundry (cheap

room smelled like dirty laundry immediately

location was perfect to take the subway into boston, with parking nearby

no airport shuttle and about a mile from public train to downtown

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

laundry machines broken

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

no laundry service

us the worst room available next to the laundry, pool & gym

no laundry facility on-site rooms are kinda small

our roo. was across from the laundry room and we could hear the night shift staff talking

where we have kids who has specific food to make warm

plenty of parking space. nice laundry room.

great laundry room as well

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

1 ladies that take care of breakfast were rude and seemed like they hated their jobs

issues, no driver for airport shuttle bathroom drain sluggish as well as kitchen and loud heating unit sounded

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

the pool was nice and clean, towels were provided

good breakfast

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

was visiting for a soccer tournament and they were very kind to the kids

site bar prices were extremely high

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike

love the rooms the pool very clean and staff is so wonderful