open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

just wish you had laundry service

we had a view of the laundry room and rooftop

view and floor level, pool for my daughter!

tv’s in the rooms should be upgraded to smart tv’s for the kids

room wasn't ready there was no spa tub no parking lot

the wifi didn't work in our room. neither did the phone or the remote for the tv.

parking was tough on a saturday night because they had a 50th birthday party going

pool, hot tub, spa or fitness center is part of your stay at the long beach hotel

did not have parking

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

very friendly staff!!! very clean and good breakfast

easy shuttle to the airport in the morning

clean, parking. less time checking in

easy parking. clean friendly place

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the kitchen staff goes above and beyond to assist the guests with a beautiful smile

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

the staff, location, breakfast, parking

a+ to your cleaning crew who works in the background, and a+ to your kitchen crew who i did meet

need nicer towels or use better smelling laundry detergent

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

one microwave, located on 1st floor in the laundry room

staff, breakfast, laundry machines, location, shopping, food

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

laundry facilities and vending

laundry machines are out of service

plenty of parking space. the room was very cozy. staffs were helpful.

pool was closed

location, except no wifi in the rooms

several choices for continental breakfast, no microwave tho

no laundry room at hotel! the only thing that was missing!

no laundry facilities

no coin laundry..

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

very accommodating for my early check in due to an early flight

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

that said, wifi and air conditioning of the room was good

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

silent room, heated + fast wifi, 24h reception

checking location in basement behind building hard to find & parking on driveway .

laundry

the wifi kept going off.

vent, ac and plumbing was noisy but after complaints it was fixed same day the wifi does not support whatsapp

no ice for cold drinks, the wifi wouldn't work.

poor wifi that would disconnect, a gym that was hardly a gym. location was abit funky

desk didn't have quarters for the laundry room, had to walk to the gaa station

gym, laundry, staff

i like the gym laundry area and the staff.

i used fitness center every morning and was able to do my laundry before leaving

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

there was no laundry on site which was very inconvenient

no laundry

no microwave available or laundry service which is what i looked for when booking

a laundry service would also be a plus for the guests, as well as vending machines for each floor

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact

no laundry .

the laundry has to be done at the radison hotel next door

we didnt have breakfast but we thought the dinner was excellent.

staff was amazing, especially the bartender

great breakfast options and the food was good.

there is a fitness area and even a laundry room which is great

practical hotel with laundry room in the basement and kitchenette in each room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

that it had a customer usable laundry on site

ridiculous pet fee 150

the laundry

waterpark/ activity for kids

everything is self-service and not recommended for travelers with kids

room had bed bugs, my kids got bite up i got bite up

had asked for rooms together as we were traveling with our 4 kids

laundry and distance to jfk

friendly staffs. breakfast is good. laundry available is important

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

location great. very clean. self-service laundry fabulous.

the staff was great at check-in and the bar for food service

the spa was great and the late

enjoyed everything about it especially the pool and how the light above changed colors

the menu for room service was limited and expensive.

the pool area is nice ( a bit small) and the gym is a bonus

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

just the location and laundry

the bar was great (bernard was wonderful)

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

oh, and the gym was not what i would have expected from such a large hotel

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything

only negatives is there was no change machine for laundry and the machines took quarters

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

i enjoyed my sent me & my kids n husband we had a good time

love the kitchen, spacious room and good selection at breakfast

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

we didn't try the breakfast

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast could be better!

this hotel provides grab-and-go breakfast (paid service) and i ate it for lunch at the central park

hotel didn t have micro oven first of all, to use wifi, we have to literally come down to the lobby from

sent in laundry but the office didn't turn it back after two business days

beautiful hotel, breakfast was wonderful and so was the staff

nothing to report maybe room service for food would be a nice touch.

at resorts casino is great: very friendly staff and spacious lobby that flows seemlessly into the casino

please improve it, i can see you guys were built for travel work people so maybe higher wifi speed would not

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

they allow pets

they couldn t provide me with an early check in l, i had to sit in my car 2 hours .

free hot breakfast, comfortable pillows, easy check in and out

great breakfast. excellent beds and clean room

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance

staff very friendly. breakfast very good.

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

room had high ceilings, beautiful kitchen

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

we enjoyed the game room( ping pong table and pool table)

parking location was a little confusing at first because this is a hotel/condominium

the breakfast plentiful and decent. there are laundry facilities on site.

but: pool didn t have towels lobby didn t have a laundry soap for sale

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

property has a few issuses like there is a guest laundry but it does not function

using the laundry facilities was not easy as it had to be done via an app.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

they had a laundry room with coin-operated washer and dryer, i felt that was very

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

the room was fantastic. breakfast was delicious.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

breakfast- n/a location great

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

i loved the small gym it was good to use some equipment again

it is very clean and the food is tasty, especially the breakfast.

it s expensive, the pool is dirty and the laundry room

(if i m correct) sad that you can t do laundry on the

laundry room out of order ( necessary for us as a family of 4 with an infant )

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

hand towel bar fell off the wall when we removed a towel to use

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the fire pit in the back was nice and the bar but the rooms.

didn’t get the room i booked and we had share a bed with the kids with was uncomfortable

killed all the compliments of my stay was the misinformation of room service (changing sheets)

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

clean and the breakfast was great

very convenience and breakfast,

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

they have a 24hr laundry room

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

this hotel was beautiful. the kids were very comfortable in the beds.

early check in , room makeup timely, cleanliness is top notch

super clean, great room service and super comfortable beds

parking lot was very tight

parking lot is small to maneuver in

parking wasn't available at times

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

clean, comfortable, quiet, good breakfast.

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

my kids had to get an airbnb

parking space and access was excellent

the wifi is never good. this should be improved.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

found ants in bathroom and there was dirt in kitchen sink

kitchen was empty

ordered room service and took a while to get food

there no laundry

the restaurant and the bar! also they don t have a laundry room!

kids totally love the fact we can finally use the swimming pool

the morning staff and kitchen was always there to help with any questions i had or even if i needed a

comfortable bed pet friendly love stella !

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

00 + tax per pet per night

the breakfast was very good and the location in great neck was right next to the train station and we

the hotel was supposedly pet friendly, but unless you have a service animal there is a $150 cleaning fee

no coke machines on property, had to use wet bar in room.

get the room near the staff rooms, laundry, etc

washing laundry is also possible and there is room for making sport, a pool and much more

their breakfast was great

we didn't know what time breakfast was

everything, breakfast was delicious!!

wifi worked well

onsite parking make the loading and unloading with kids a lot harder

breakfast could be better.

wifi was quite fast

wifi was poor

parking laundry service staff

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

kitchen laundry

quiet area. laundry room. clean room! fridge and microwave. hot water.

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

and a complimentary airport shuttle to get there at 4:30am

the location great, very close to the subway station and multiple busses, clean, airport shuttle

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

small bar area and no rooftop access.

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

incredible staff, along with a great continental breakfast and gym facility

wifi kept cutting off so we couldnt even watch tv

good gym and free (ok) breakfast

service was wonderful lack of room service sad but overall great experience

meals in the restaurant downstairs were excellent, as was the room service breakfast

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

lower level rooms view to a wall. bar closes way too early.

not getting room cleaned not having gym opebef

free airport shuttle to laguardia

no youtube channel for kids

breakfast was great! location was excellent

big room comfortable mattress kindly service bar good location

i must mention that sheikh working as shuttle driver / reception was extremely helpful and went above and beyond

2nd day restaurant on 12 floor bar female bartender gave poor service

comfortable room, great location. shout out to the shuttle driver too!

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

the restaurant, front desk and the room service

pool was great

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

i wasn't given a wifi password or a remote control for my room

the very first-morning room service came and we advise we don't need anyone

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

early check in

limited connectivity for wifi. no breakfast

wifi didnt work properky,.no ice,no tub was over pri ed