no hand towels and face cloths, but we found out the laundry services in the hotel were interrupted by electrical

some individuals out in the parking lot

for a free breakfast, it was great! size of the room was nice. mini kitchen was great!

are light colored though and let in significant light in morning but are good enough to block out parking lot

very clean, great breakfast, very helpful and friendly staff!

availability of self-service laundry facility with all equipment in good working condition.

room did not come with an ironing board, also the guess laundry room closed at 10 pm

facilities including laundry, swimming were all excellent and seamless

beautiful landscaping, small laundry

we used the laundry ($2 for laundry and $2 for dryer) and we were really satisfied

the pool and laundry could have been cleaner also no extra blankets

i wish they had a laundry room and breakfast

went for laundry and the pool

good size rooms and indoor pool with great staff

the entire third floor smelled like someone s pet bird s cage hadn t been cleaned for weeks (you could

free laundry

they falsely advertised laundry machines - they don t have them

very generous self-serve breakfast including unlimited orange juice + free coffee 24/7.

difficult to find at night when it's dark, and gps tries to take you through a different business parking lot

was wifi but it was taking too long to load or would work on and off

easy access, friendly staff, tasty breakfast.

breakfast was wonderful! the waffles nice choices

were great and the kids really enjoyed the pool

has a full kitchen so if you re going to be there for a little while you can go to a store and make your own

staff, pool for the kids and i, basketball pickup game.

a big kitchen and a laundry facility makes this place unbeatable

kindly by all of the staff, food was great, and we really enjoyed that we were able to do our laundry at the

the rooms were like an apartment and they have free laundry machines.

nice kitchen and free laundry facilities

it was very clean and convenient to highways. allowed pets and had laundry facilities.

good location near interstate. nice laundry room.

washer leaked in laundry room. automatic door openers didn t work.

the carpet needs to be replaced. the laundry room needs to be cleaned around the machines.

beautiful and neat room and hotel, great outdoor pool and laundry room

had laundry services, the room was amazing, bed was soft, tv was great

laundry not working

there is no laundry and the internet was so slow it affected my business

i don t like that there is no laundry facility.

restaurant. was excellent beds really nice pool and arcade. nice amenities

water park not having towels the kids were freezing shaking crying because there was no clean towels and the

until finally a man came from downstairs, and yelled at the boy for not telling me he was doing laundry

pile of towels and laundry in hallway in front of housekeeping door on our floor.

full laundry

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service

nice amount of room in the unit. the laundry facilities were great.

so i went to front desk for coffee, toilet paper, laundry bag

liked the bar location staff

the diversion of people going to pool restrooms as main restrooms were closed.

pool closed but gym was open. didn't make sense. my kids wished they could sw

pool, restaurants, room service

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

no laundry

guest laundry was at sister hotel next door.

while i understand the hotel is pet friendly there should be measures taken to ensure the smell is not so

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

gift shop to buy snacks, ice cream, laundry liquid, drinks

plus it had a kitchen area so it was like renting a small efficiency apartment

clean and roomy! i usually book just to take the kids swimming for the nite

clean staff very friendly breakfast was hot and plentiful rooms were spacious

the laundry and 24hr market on site were also benificial and came in handy

great laundry room, appreciated

we were told we could take our dirty towels to the laundry chute at the end of the hall

helpful personell, laundry for guests, pool inside hotel

first time i used the onsite laundry

next door to a nice italian restaurant and they had a guest laundry.

comfortable beds. excellent staff. laundry facilities were good.

no laundry bag

towel bar kept falling off the

the pool was closed during our stay. it looked nice, though.

it has a lovely onsite bar and restaurant and the rooms are comfortable if a little small

brought my 140 lb bullmastiff great pet friendly hotel!

walking distance to everything and the hotel is pet friendly

they are very pet friendly

but wondered why when i asked at the desk then woman said there really isn’t anything for kids to do here

wish the hotel had a laundry room

no laundry facilities

close to laundry mat and car wash

our room smelled sour when we arrived, like forgotten laundry

clean, great gym, great location, big breakfast room with booths that had their own individual tvs

few suggestions: on site laundry would be nice and perhaps a drinks vending machine

no laundry facilities

had to park in overflow parking one night, but not too bad.

the location was great, and early check in was nice.

my kids love the pool as well

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

a guest laundry room

it was also nice to have laundry on-site

laundry room is relatively expensive compare to other hotels of the same range were we've been.

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only

no laundry facility

no laundry service

quick booking and check-in. great price. friendly and helpful staff. lots of parking.

damp and stained carpets, some kind of splatter on outside of room door, no info provided for wifi, foul smell

breakfast was ok, and had a bar and pool

house keeping thru my dirty laundry away cause i had it in a trash bag

laundry machine ate money

i love that they have a gym, a laundry room and it s close to my job

this chain may allow pets but what good is that if not kept clean

for your money even has a stove, oven, large fridge and freezer with a sink so basically a whole kitchen in your

our ice machine and laundry room was closed the entire time, had to go to another floor for ice and waited to

it has laundry facilities and vending machines

laundry, breakfast

no working laundry. no shuttle to airport!

laundry just down the hall

laundry room was dirty and machine ate coins but hotel is not responsible call number

everytime we asked for more we were told they were doing laundry

no laundry on sight and the one recommended was closed.

lumpy beds, no hot breakfast, location wasn't great (hard to get to), wifi spotty, noisy

were amazing, mayra who checked us in was able to get us an early check in

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

loved everything including the pool area

the fact that there was a little kitchen. i like the updated decor, shower, tv, free wifi.

booked for the pool, but the water was cooler than bath water and a bit too cool for me

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

the best burger ever! great room service. i really liked the vibe of the restaurant. great food.

beautiful pool, but seems could be noisy in room if loud kids there

good location, clean, nice gym.

the kids couldn't swim the pool was under maintenance for 3 days.

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

plenty of parking space. nice laundry room.

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

breakfast was hot and very good everyday

chick fil a,pool,breakfast

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

comfortable beds, kitchen was nice .

breakfast wasn t great but a chick-fil-a is across the parking lot.

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

laundry machines broken

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

room had a lingering pet odor

the website it said that there was a pool, jacuzzi,restaurant,bar,and room service

we had a great time. the kids loved using the pool.

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport

our room was clean and comfortable and my wifi worked immediately

us the worst room available next to the laundry, pool & gym

no laundry facility on-site rooms are kinda small

no laundry service

our roo. was across from the laundry room and we could hear the night shift staff talking

very clean and great breakfast!

laundry facilities great

small exercise room and laundry (cheap

room smelled like dirty laundry immediately

unplanned event occurred and hotel was able to allow me an early check in

we had a situation where my car broke down in the parking lot and when my husband finally got there to fix the

laundry

missed having a guest laundry to catch up.on washing

no laundry facilities

no laundry on site

i wish they had a laundry room; it would have made my stay even better!

no laundry roomno free breakfastno vents in bathrooms

pool wasn't heated enough to swim

the staff was slow at check in and didn't actually have the room we booked ready at 11pm and the wifi only

the easy check-in and friendly staff along with parking and 24hr airport shuttle

i wish the pool was warm enough to swim ud83dude41

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

the hotel is huge with a great restaurant, a swimming pool and gym

friendly front desk staffs, shuttles to and from bos 24/7, quick response from housekeeping team

the rooms were spacious with comfortable bedding, the pool was clean and comfortable, the breakfast was delicious

the air filters in the gym needed replacing as did the water filters

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

onsite laundry facilities

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

that the laundry is gross and holds water and loud!!

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

the beds were comfortable and it was great to have laundry facilities to do some washing

they also have laundry facilities at reasonable

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

money for the laundry :(

lack of things in the room like laundry bag, electric kettle

is no laundry and i didnt have a car to travel easily to do my washing

we wish breakfast was included in the price, and the hotel had a guest laundry facility.

no laundry room on site.

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

laundry service is a surprise

new with free laundry room

complimentary laundry service is a great feature and the hot breakfast was great

didn't know where the laundry was and sent me to the wrong floor twice

great amenities, free guest laundry facility with complimentary laundry soap

the location for me new hotel liked gym laundry breakfast was good also

target across the street made it easy to grab essentials complimentary laundry facility, breakfast offerings

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

laundry facilities; ability to get food until 9

the room was great gym laundry close to beach shopping good foods

the laundry facilities could do with more machines

loved the fact they have a guest laundry

love that they had guest laundry available

of the facilities like airport pick up 24 hr coffee guest laundry superb breakfast staff was super fast in

this was a personal stop at the end of a long business trip and the laundry room came in handy

the lobby was pretty and they have a pool, gym, and laundry on the same level

that it had a guest laundry room

swimming pool area is a bit small but still ok for the kids

my kids love so much

werent able to use the pool & that's all my kids wanted to do was swim

there were no laundry facility at this site either

is no laundry room, there are no little things that i need in the room - a shoe horn

there's no laundry facility and one od the staff members was very rude.

breakfast was busy and things emptied quick but they stayed on top of it

had to drive through a restaurant parking lot and make a quick turn, and the sign for the hotel was very small

good breakfast, nice swimming pool for kids, very friendly staff

absolutely everything! breakfast was outstanding

pool slots available to be able to enjoy the pool

breakfast was just over counter items not hot food

its covid so we had breakfast in bags. the food was ok and it was enough.

folks hanging downstairs at the bar and bartender very friendly

the room was spacious and the breakfast

pool wasn t open.

i loved the pool and breakfast! easy check in process.

wifi was hard to connect to.

hotel with all facilities necessary including a self-service laundry

shuttle is convenience. having microwave, food from hotel shop, laundry machine

didn't use but customer laundry center and business center looked great

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

happened both times i went to use the laundry facilities so it was a minor

guest laundry not provided

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

room, bed, pool & gym.

a guest laundry as a surprise bonus

there is also a laundry room and free coffee and tea

is all you need: airport shuttle, gym, laundry and a simple but very good breakfast

i also used the gym and laundry services which were very convenient

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

some residents couldn t do laundry

well appointed laundry room

no room service, no bath robe, no suitcase stand (considering the price)

the kids loved the pool, i loved the shuttle service to the airport

very comfortable beds and bar was open late.

great laundry facility's

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

00 pet fee if bringing your service animal due to

still amazed at how spacious the room was and the suite came with all the kitchen essentials

the pool was closed

breakfast was very good

great gym i loved it!

breakfast is ok.

i've stayed at others in which the pets were all relegated to the ground floor, do you have any non-pet floors

gym n breakfast rooms were great

shops and facilities around the hotel and great laundry facilities

the laundry facilities were very useful

location was 10 minutes from city center of boston, continental breakfast was good, gym was

i do wish there was a little more offerings in terms of the breakfast (ie non pork meats)

shower was the nicest shower ever. kitchenette and full fridge were nice.

the location from the metro laundry facilities rooms in itself quite big and comfortable

the hotel was super clean except the pool being kind of cloudy

the swimming pool was quite small and the bar prices quite steep.

we really enjoyed the bar and pool

that there was a 24 hour gym

very clean rooms complimentary guest laundry

we swam with a child ourselves, so this isn't an anti-kids comment

the indoor pool is a plus b/c of rain, kids loved it

i love the gym and my daughter love the pool

to relax in the hot tub at 9pm and there were young children running from the pool to the hot tub and jumping

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

pool, laundry room, very cosy outside sitting area and

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

the laundry facility is great

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

travel using train lines within walking distance, indoor pool is located on the second floor and gym as well

woke in the middle of the night by emergency alarm and other guests. screaming kids.

the kids loved it

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

they had a free laundry machine and dryer

no laundry bag

comfy beds, spacious room, had everything we needed, free laundry was a bonus

you can purchase laundry soap at the lobby

we could also use the laundry room, free of charge

i used the laundry and it was great

the location, the modern construction, the structure of the room with kitchen included

helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

the kitchenette

breakfast had very limited choices but that more than likely is attributed to covid protocol

proximity to the t station for the subway and there was a laundry room.

the laundry service is convenient

our kids were thrilled with the pool and i loved the hot tub which was close enough that i could watch

the restaurant and kitchen wasn t open during the day so we decided to get starbucks

we had 2 kids 4 months and 1 year and i didn't appreciate them smelling that

as a foreigner traveling with a limited data plan, i rely heavily on a decent wifi connection to stay connected

the renovations meant no pool, gym or restaurant.

free wifi was great as i was traveling for business

did not know $10 daily parking fee when i was booking

parking was easy

laundry is also available for free and easy to use

having a free laundry room in the hotel made things much easier

the breakfast was decent and free laundry room access

laundry

it has a nice hot breakfast buffet and even laundry facilities on site

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

the cleaning staff left their laundry and cleaning carts in the hallway overnight

no microwave or refrigerator in room and no laundryroom

nice clean nice gym on site

to/from terminals a and e, still need to walk quite while, probably not good idea especially with kids and lots

they said they hadn t got laundry back

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

were doubles not queen no laundry

laundry using system

the shuttle was convenient

laundry was not free vendor machines were not in working order loss money to much noise

the room was next to the laundry/maintenance room and the machines were running all night along with this

quit, clean, had laundry and is close to everything!!

we even used the on-site self laundry

there were a lot of stores nearby within walking distance and laundry facilities downstairs

hot chocolate and use of a laundry

very nice beds. free laundry

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

friendly staff. hot beverage always available. free laundry, and exercise room.

there is a laundry room on the first floor

downside of our stay was the lack of laundry facilities within the hotel

being able to reserve a time for the pool and gym was also different and great

also the room service and bar were exceptional as well

we also liked the free parking that was both covered and uncovered

the rooms are huge compared to the downtown boston hotel rooms parking is easy

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

the room, kitchenette, and bath were all very tidy, just that closet

very quiet. everything you need was supplied- full kitchen. breakfast awesome

wifi was not

submitted items for laundry indicating that all items should be ironed and folded and twice the items came

as a family of 5, i appreciate laundry areas for guest use (minimal additional

laundry soap did not dissolve in washing machine

decent room, decent location, laundry on location

everything was perfect from front desk, valet parking breakfast room staff etc

room service arrived several hours after the phone call was placed

restaurant & room service hours

wifi signal as keapt going off and on

restaurant in the hotel is not working though, so they don t have room service

a few days in advance for an early check in

location is wonderful, marina waterfront with a great vista and with a beautiful indoor pool

room was very clean, staff was helpful and polite. the food and bar were excellent.

parking was really tough because they have a popular restaurant there so you have to be prepared to

it was very peaceful and beautiful. excellent reception and bar staff...food was great.

not to like, pool, hot tub, bars, restaraunt

a big plus for the free diy laundry service

they have housekeeping every days the place is well secured, laundry facility and a gym.

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

laundry and dryer machine is free

the washing machine also broke down and we could not do our laundry