rooms great for working in and wifi good

room service was not good

parking at night time as during day no issues but all 3 nights as we had been out till late night

parking limitations due to onsite works

kitchen facilities.

lovely room. great spa bath. fantastic cooked breakfast thanks.

parking was a little limited, but the staff did say if there was a problem that they would move one

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

friendly staff and great breakfast too

tricky parking, but alternatives nearby.

lovely room, great location. good facilities for bar and food

golf club bar could have been open a little later (for a saturday night- think it closed at 20:00ish)

lodge not very well signposted , no info in room about breakfast time , golf course info etc , no spoons for

location on a golf estate

wifi

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

easy parking

staff were the best i've ever encountered at a hotel and the breakfast and dinner we ordered on room service

also apart from the rooms the dining and bar facilities are very good

lack of proper room service and proper laundry service

the bar was a lovely place to spend time if your on your own as i was

parking is free which is great and it s easily located

breakfast bar seems a bit all over the place.

good, simple access to wifi and shower and bathroom clean, water hot - all a*

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

included in the room wifi, tv, hairdryer, tea & coffee, shower gel, shampoo and iron, ironing board available

lovely location. ample parking. good atmosphere. friendly staff. excellent menu.

the evening meal was excellent , and the atmosphere in the bar afterwards made it a night to remember

unfortunately someone at the xmas party that we didn t know was happening downs stairs in the bar set smashed

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

free wifi was not strong enough to use.

food in the bar was good

absolutely love blackout shutter over the window it ensured a perfect night's sleep bonus free parking

there was a halloween party going on in the bar area which we went to and had a great night

no guest laundry

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

my room next to the laundry shoot carried the sound to my room

bedroom and beds, quiet room and late check out

pancakes at breakfast went down a treat with the kids

staff lovely. vip kids a great touch

you made our experience there great restaurant staff were also amazing and lovely to our kids, we’re always

so helpful to both myself and baby twins, they couldn't do enough to help us, also the ladies at breakfast were

gym could have had more things in it, plus the cross trainer did not work properly

room service can be slow to respond.

it s age and location plus pool.

room service food not good and mugs at breakfast not in keeping with a quality hotel cooked

the spa and pool areas are great

parking could be closer - quite far to walk in the rain.

no laundry room.

quick check-in and near to m25 - breakfast was also adequate and catered for gluten free diet

breakfast was lovely. my bed was really comfortable and the shower was lovely.

wifi did not work, o could get reception in my phone aswell whilst in the room

breakfast arrangements best i've seen bar non

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

no water in room. refused room service.

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

breakfast was delicious

but this hotel is great i stay here once a year and it s always super super clean and the bar is pretty decent

of overspill car-parking spaces, clearly sign posted, map given at reception by friendly helpful staff, excellent

excellent wifi

we used the cocktail bar which was superb

free parking is a great plus

the breakfast spread is amazing, staff are lovely and the entire establishment is very clean.

my partner, a trained chef, enjoyed the quality and presentation of the room service sandwiches and buffet

gem, set in beautiful surroundings, great room service & breakfast

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly

on complaining was told that they could not keep up in the kitchen when they had a wedding and the hotel was

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

lovely room. i had the best 'room service' evening meal!

wifi didn't work in the restaurant

rooms, bathrooms great. grear staff. best location for the outside bar area

did not seem to work all evening my iphone, ipad and laptop- not apple) all day that there was a wifi connection

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

gentleman on the bar at night was funny and generous with drink

lots of parking places

the breakfast is good

there were plenty of options for breakfast and all of it was delicious

we were travelling with two kids aged 8/6

breakfast include in the price which is good but the early morning continental break was abit poor

location. room. breakfast. wifi. quiet inspite of being next to the airport.

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

no spa facilities room smelt damp

room was clean nice bed ,choice of pillows ,heating good wifi really fast ,the breakfast was good plenty to have

apart from a card on the door offering to order breakfast room service; there was only on book

staff were really helpful and friendly the food was lovely in the bar and in the wedding we

the free wifi was excellent and didnt drop out once

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

tray used for room service was not clean.

easy and efficient check in, friendly staff, comfortable room and a great breakfast

staff and breakfast

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

30 the kitchen had already

the location was fantastic, set in acres of beautiful countryside with plenty of free parking available

room service was excellent

not sure why not pet friendly

clean room with excellent wifi and comfy bed

too old to understand how wifi works

didn't use any of the facilities, bar or

kids bed was a folded caouch which was a bit uncomfortable, but for an airport hotel it is quite

room service was good, lovely hot shower, good aircon , pleasant staff

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

toilet near the gym

nice food and a nice lobby / bar area.

the wifi was very poor, and not what i expected when everything else is perfect.

kids friendly

i used the gym which was good

we dined there both evenings and breakfast was lovely

polite and friendly staff, clean and well appointed room, lots of selection at breakfast.

stayed in the ridings which is separate from the main hotel and there was no wifi at all

wifi in bed room non existent.

staff were exceptionally helpful in moving us from the stables to the main building as the wifi did not operate

wifi is very poor

do arrives bit cold waiting outside bar to use intercom friendly enchanting g

to covid precautions the kitchen in the lodge was discounted, there was no laundry room, so ended up using a

there's a free parking, it's near the train station and tesco supermarket, moderate space in the room,value

kitchen was huge, the rooms were big and it had a toilet and a separate shower room

kitchen facilities and reception area with wifi and bar great too

parking, cleanliness, breakfast

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

breakfast good value and well presented

good free wifi in room and around the property

ev charger on site

woken by laundry collection early morning

welcome by the staff, the superior room the beautiful building & next to the town perfect, the breakfast was

with parking excellent staff

clean rooms, friendly and efficient staff, good bar and good breakfast

good wifi connection

excellent pool and gym is a bonus at this

gym/pool facilities are under remodel however was still open for use

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

room service was excellent

the selection of breakfast was great, we could not fault the food quality or selection

also with regards to breakfast pastries were not restocked for later breakfast siting

of housekeeping was up within a few minutes and couldnt have been more helpful lovely pool that kids can stay

who had been to a wedding during the day, we got in at 1am and the team graciously opened the bar for us for a

the gym facilities were also very clean and impressive for a hotel leisure centre

had a pool and kids eat free with adults meals

the wifi is good, and the tea making facilities are good too

it was a good location and it had ample parking and the staff were very pleasant

guests can also enjoy the convenience of free wifi, and will find the staff in the restaurant to be friendly,

wifi didn t reach to our room out of main building

quality breakfast, lovely staff, gorgeous building

local to luton and great wifi

parking was not readily available but we arrived late so understandable

very easy acces ,free parking and the stuff very good

no breakfast or cosy bar as advertised

small car park but phoned hotel and they advised on additional parking opposite

ve liked if they had more information on the services they provided and the costs, such as laundry

great wifi and tv

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

free wifi didn't work

room - service - staff - bar and restaurant all first class

parking facilities. reception and bar attendants. clean and comfortable room. room service.

fast efficient room service - again with a smile

free wifi and charging ports breakfast was great

a very relaxing bar

this hotel has great facilities, including a gym, laundry room, and ice machine

the laundry room and microwave room.

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

wanted to use the laundry room too but couldn't again because of covid

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

it s near to family i visit, close to a1, easy to find, very good onsite parking, bar and restaurant when

the room was spotless, the bed was excellent, wifi worked and the staff i spoke to were lovely.

clean & good size room access to the pool etc lovely relaxing areas/bar good breakfast

there wen u needed them especially the cleaning(room helper) was indeed very helpful with my laundry & pentry

was happy there was free wifi and a decent sized tv

excellent breakfast goodies clean and well presented, good value for money and comfy bed

clean, refreshed everyday with snacks and drinks, easy check in plus parking

i like the fact that the bathroom, kitchen, tv are private not sharing.

beddings are very clean, only laundry service is working properly

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle

disappointing when the kids have devices they would like to use

and leaving crates of dirty laundry in the corridor

ordered room service, the breakfast arrived cold/lukewarm

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

the bonus they have top of the range gym, swimming pool, sauna, steam room and jacuzzi

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

no gym, not a large variety for breakfast

food is excellent, gym is great, location is perfect

the fairly remote location, room service would have been useful, especially when travelling with kids

very near to public transportation and restaurant and bar facilities, as well as a gym

ev charging on

brand new hotel with great parking and ev charging.

bar and restaurant if you want to relax and

i loved that it had a gym

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

wifi and breakfast included. very close to harry potter studios.

they allowed me late check out

the hot breakfast was well cooked and tasty. plenty of breakfast options. room spacious

and the sheets had a mark on which probably laundry rather than housekeeping

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

loads of parking

bed was uncomfortable, room was tiny. tv in room didn t work wifi wasn t great.

was a shame the restaurant and bar wasn't open ,but refurbishment is necessary in all places

the staff were friendly, rooms were clean and breakfast was delicious.

no information in the room regarding bar times or if there were any options for breakfast

advertised restaurant and bar not open on sundays

breakfast in the morning