the laundry

free laundry, bbq grills outside of gym and indoor pool

the breakfast options were great, and the cleanliness of the hotel and the rooms were amazing

there is a playground half a block away from the hotel which is great if you are staying with kids

pleasantly surprised that breakfast and parking were complimentary

the pool smelled like moldy laundry

maids, laundry staff and anyone trying their best to keep this hotel afloat

laundry, computer use, police patrol.

laundry machs

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

need an indoor pool

staff was great, food very good, enjoyed the pool

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

the pool was small. there wasn t enough linen in the room for two guest in a two guest room.

pool was nice, staff was friendly, beds and bathrooms were very clean.

pool people were very nice love the area

ordered a room with kitchen, they didn't give it for me

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

mostly quiet general areas well kept plenty of parking nice to have a

room was clean, and appropriate for traveling with a pet

really enjoyed the spa bath

i dont like that the spa tub jets dont stay on. they on a timer.

it was clean it was pretty cheap breakfast in the morning

only thing i was happy about was an early check in

come with fridge and microwave and hot breakfast

there was a lot of people in the pool are but towels were available and other visitors were fun

kids under 16 years old should not be allowed to serve themselves without parental supervision

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

i wish there was a bit more of a selection for breakfast but it was free, so i can't complain

parking was easy

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

tv didn't work, there were no towels, the light went out in bathroom, the air didn't work, the wifi went out

no hot water no wifi no tv

reservation for when we went in it smelled like an animal had been inside and there was actually pet food laying

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

breakfast was gone by 9:30, and the fan wouldn t turn on in the room

most importantly i booked for the pool for my kids and that wasn't available either

everything fine except for . (pet owners, see below!)

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

large suite with very comfortable bed and full kitchen

breakfast wasnt the greatest and the pool was closed due to covid

close to breakfast places

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

that was the reason for our stay, to let the kids swim

spa tub was good. it worked!

the spa bath slowly drained no matter what we did but we were still able to use it.

breakfast selection could have been better such as variety

laundry was expensive

it had a laundry and the clerk was nice

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry on site in lobby

good parking and laundry on site

there were kids running in the halls in the evening but they settled down before it got too late

the hotel bar was closed all weekend without notification

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

super clean and spacious. great for pets. friendly staff. free laundry.

the laundry room, workout room and convenience store were clean, well-kept and helpful

complimentary laundry facilities

laundry room was free for guest

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

prostitutes in the parking lot and hallways

parking lot dryg desalers inside prostitutes in corridors

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full

the location and the bar staff were excellent.

fantastic, bar and restaurant food very good

room service

the hotel bar was always busy

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

the breakfast was good, but the coffee for the breakfast was cold

good place. everything was good in the rooms. pool was very nice too

saved hotels for my trip every year it was affordable and easy to get to and not only that the breakfast selection

the option to visit lifetime fitness since their pool is closed.

breakfast was luke warm at best and dried out

accommodations were great. loved the breakfast and coffee.

i didnt come from the breakfast but it was not great. don't count on it!

breakfast was very good, many selections. staff was courteous and helpful.

no breakfast remodeling no laundry no pool to much stuff out of order.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no laundry bag

parking lot my vehicle got damaged by someone visiting a close restaurant they dinged my doors with

wifi was absolutely terrible

room service and food was awesome

gym with two peloton bikes

things like coffee and tea in the room. better wifi without paying for premium.

the mini bar was restocked fairly promptly

great buffet desk clerk jeffery was awesome pool was great dinner was good

like the shuttle to churchills cigar bar and back,good friendly courteous and professional drivers and the front

paying extra for wifi? no way.

easy parking, great location, great bar and food, helpful staff

was supposed to be a mini vacay away from kids, but not very

great front desk staff, great location, clean rooms and great breakfast.

gym was small but

breakfast great, especially the lady who took care of the breakfast room

gym too small

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the space coming up for the woodward dream cruise and parking the truck and trailer space.

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

breakfast area didn't have enough seating for everyone

slow wifi

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was

professional business traveler, who just happened to roll in from a camping trip with her kids

the pool was great for the kids

free wifi also no free breakfast even tho it said it on the website that the have it

room service didn t do what they were supposed to do

pool was cold

the room was over the laundry...it was burning like hell!!!!

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

customer service room was clean beds were very firm (a good thing) parking lot lights were very bright (upgraded

the breakfast was great too

kitchen staff is also very pleasant and friendly

our kids room reeked of smoke

the bed is amazingly comfortable. the gym is good.

there were kids running and jumping in the hotel until 2am

the pool was cold

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

the breakfast was very good and filling

spacious room. full size kitchen was convenient and breakfast was good.

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

laundry

friendly staff kitchenette laundry facility

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

oh, and did i mention free laundry

the price the quiet location.free laundry and gym.

kids running back and forth

couple kids parties who were all over and running through the halls.

having only one small bar of bath soap for two people to share did not sit well with me

i like the room has a microwave & fridge & that the hotel has wifi

hotel was at its maximum compacity on this evening, where our room was and the distance from the parking area

it made, our visit to the bar for dinner and drinks

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

also, i had put out a request for room service that never was picked up

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

i wished the pool was open, had to take the kids across to a different hotel

the front desk worker was nice & brought another from their kitchen (wrong size) but at least we could make

convince, and bar area

noise from doors closing from other rooms. it would be nice if breakfast was included.

it was close to our destination and parking was easy

also the indoor pool was about 56* and freezing cold

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on working

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

avoid kitchenette rooms

it s centrally located and has ample parking

nice clean room, free parking, and breakfast.

great desk service & very nice room plus the complimentary breakfast was cool

staff very friendly and helpful. good location. nice fitness center. convenient parking. quiet.

very small parking lot for a hotel of this size. hotel is difficult to get to.

in southfield, no domestic room service if not

i chose this hotel for the indoor pool

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

no breakfast or pool

staff was great. nice that the gym was open 24hrs. lobby was inviting.

parking wasn t that great for handicapped individuals

there is an on site laundry facility

location, comfortable bed, laundry facility.

you have to pay for laundry services and half the machines don't work

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

only issue i had is the laundry room

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

ds) i didnt like the way i or my family was treated

that it had a kitchen

pool was cold had to switch rooms first one was not what i reserved.

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

wifi did not work. kleenex box holder ripped kleenex when you took one out.

it's a small thing but i was pleasantly surprised to find non dairy creamers for the coffee at breakfast in 2

particular the night i stayed which i can't recall but i do recall there was a lot of kids teenagers 19 twenty

pool

the work being done to the parking was also very inconvenient and poorly timed for the weekend

in, friendly staff, clean, comfy bed and pillows, soft towels, hot water with good pressure, good breakfast

pool

the gentleman said we could do a late check out, 2pm, so i wouldn’t have to rush back after i had to skate

the laundry room was clean and machines worked well

doing laundry at the time but the great gentleman at the desk did his job with professionalism

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

semi-convenient parking

breakfast with eggs bacon bagels etc

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

there was plenty of parking available and the staff seemed generally friendly

free wifi didnt work at all

the hot tub was full will kids unable to get in

easy parking & location.

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

t like i had 7 children and i booked 2 rooms and we couldn t eat breakfast in the morning my kids was very

there was no room service, the room was not cleaned the next day, ac too old and loud so i could not sleep

the room was clean and my kids love the pool

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

lots of space and kitchen area

wifi is very bad only measures to about 0

location and parking, staff

parking, location

i loved the pool area. very nice gym. beautiful breakfast layout.

clean, spacious and hot breakfast

breakfast/ juices

clean well kept pool area clean

breakfast was wonderful, access to pool, clean room for the most part

the new technology in the rooms. the breakfast was also amazing

my husband really like the fact that security patrolled the parking lot at night

kids playing hockey in the hallway.

good breakfast nice pool. f

no jacuzzi in pool area.

sign said adult swim 9-10pm but still saw kids in pool so decided to skip it the second night

i could not sleep due to kids running around playing on the elevator

loved the style of the room with a fireplace and patio

full kitchen, room was cleaned

and the beds was very comfortable my kids didn't want to leave lol

liked that i was able to do my laundry and it didn't cost me a fortune

laundry is not available for towels or washcloths after 3 pm

only used them once and then found a door close to parking and used the elevator

you accommodated our pet.

there was fake rose petals on the floor

did have a couple issues with laundry /vending services but nothing major

i liked that it was pet friendly.

i booked my stay here for work and the wifi is horrible, it s pretty much useless because the connection is

nothing.....bathroom was nasty...no towels..no soap..rude lazy staff..just awful no wifi..

pet friendly and free morning coffee

pool was extremely cold, to the point that the kids didn't want to swim

i had my boyfriend and our two kids with me

loved the pool area and that there was a gym available 24 hours

pool and hot tub

the gym, bar, restaurants are really good. acess to the sea foid place too

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

the outside parking was kept clean loved the detail paid to garden

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

location great. breakfast unavailable. coffee only.

if i got to stay( loss of hotel power, phone service and not wifi [the front desk or personal]).

better breakfast selection

car parking was good, we could see our hired car from room window

access from parking area to entrance very accessible, especially for a person with a disability; location of

it was clean they had wifi ; food , vending machines workers was nice i loved it

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

clean and quiet, no kids .............

from check-in to the bar and the breakfast in the morning

that the pool wasn't open

that breakfast wasn't included and the pool wasn't open.

charge on laundry.

they also offer a nice free breakfast

i couldn’t get a refund my kids were upset

the kids said the breakfast wasn't up to par

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

no change machine for laundry

room was near laundry so we heard the dryer until late.

smelled like fresh laundry

laundry and ice a plus

the laundry is in the hallway outside of my room

my kids loved the large tub

checked in at 2:00pm and checked out at 11:00pm same day as my kids, wife couldn’t sleep

parking and entrance to the your car

my kids thought it was pretty cool to watch

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

you have the option of doing your own laundry at $3 to wash and $3 to

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

there is laundry in house, which is very convenient

the kitchen is a nice touch to a room

my fitness gym smells better and that is because everyone cleans that works there

the view of the parking lot wasn't great

literally everything was superb except the breakfast.

breakfast was really great

pool was taken over by a group and my kids hardly got to swim because there wasn't enough room

very clean. the bed was very comfortable. breakfast was delicious.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

pool was super small and pretty sure we saw several prostitutes in and out.

they allowed me a late check out

i had a kitchen counter and cabinets in my room

pool breakfast

they did not have any breakfast.

this location is far from home and they didn't serve breakfast due to covid-19.

it was very clean inside the room. the breakfast was good. and the staff were nice

breakfast selection was decent but bland

nice newer hotel. breakfast was excellent!

maybe open the breakfast at 6am

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

clean, easy to find, easy parking.

the hotel rented out the south parking lot to sports car drivers who were driving around

of parking

breakfast was poor. no room service.

nice lobby and bar area for meetups with my friends

staff was great and accomodated us on early check in and late check out

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

noise from rooms next door due to kids running, jumping and hollering

sheets had lipstick on them from the previous visitor; the tub s bar and plug by the television was broken;

we were there for kids us fencing competition

awesome, helpful staff, comfortable beds, a nice pool, and a balcony

the pool need to be clean and i didn't know i was going to charged a deposit fee

pool was full of kids

the pool was closed

the staff was very helpful and friendly, especially the person who helped with breakfast

nice room, liked the kitchen

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

kitchenette doesn t t have pots, pans, dishes, utensils

light above spa didn't work and the tv remote was broken no channel listing to see what channels were available

the rooms feel clean and smell clean, it s quiet and they provide a small breakfast each morning

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

friendly staff, quiet rooms, pool and hot tub, breakfast too

i like when they include laundry service for free for us, they got all you need.

- valet was $20 - the wifi didn't reach my room - the tv remote didn't work - the shower didn't get hot -

hotel was lovely on the outside and lobby and bar area

we do wish it had a restaurant, room service would have been used for sure

ice, no room service, no business center to print something

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

location good, rooms well insulated from adjacent rooms, kitchen basically good

don t have a pool don t serve breakfast don t do housekeeping daily

breakfast was a mirage

wifi was slow and didn t able to use laptops or ipads

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

my view was the parking lot :/ but other than that

because of covid restrictions we couldn t do much, no pool, no dine in restaurants

the floor around the pool was uneven and water sat in the area in front of windows and gym

pool temperature perfect, room right next to pool

whatever laundry detergent they used my body didn't like. not there fault

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

were awful, staff was not helpful, it was not really handicap accessible water cooler in gym was empty

not enough parking space

well lit parking

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

pool

cable and breakfast

easy parking

the location was amazing. there was a lot of parking. staff are very cooperative and polite.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

great parking

the gym room needs a little maintenance on weight machine

it's very nitpicky, but i would love to have a hot tub in the pool room for my sore back. :)

the on site laundry was convenient.

breakfast and laundry facilities

enjoyed the yummy and healthy breakfast options, including a canadian bacon, gouda, egg sandwich on chibatta

room was spacious and modern with a full-sized kitchenette

also, our room overlooked the garbage area, which was unappetizing

the breakfast bar and how friendly and helpful the staff was

they have a good hot breakfast buffet with a variety to choose from

breakfast was delicious and there were alot of options

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

the breakfast bar and how friendly and helpful the staff was

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

didn t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

bathroom you had a pool hot tub

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

the staff and the fact that you have affordable laundry service. and good breakfast

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

noticed a strong chlorine smell in my room, seemed it was coming from the pool area