fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

prostitutes in the parking lot and hallways

even though the parking lot was questionable

people who they let hang around the hall ways and lobby and in parking lot at all times of the day and

free laundry, bbq grills outside of gym and indoor pool

the laundry

breakfast was great

enjoyed the convenience of an early check in

the hosting team was so apologetic and did everything they could to make sure our young kids were content and

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

the outdoor pool was nice since it was hot

the friendly environment breakfast

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

brightly lit and convenient parking area. also a feeling of safety.

warm and parking

from the pet hair, the bed was comfortable for my wife

it has a laundry room and vending machines

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

left a lot to be desired as did the laundry room

mostly quiet general areas well kept plenty of parking nice to have a

someone had broken what appeared to be a very large glass bottle in the parking lot

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

very nice as well they have a well oiled machine perfect place as well for long term projects , breakfast is

clean and comfortable, free continental breakfast. great location near shopping and restaurants.

pool was nice

ordered a room with kitchen, they didn't give it for me

laundry machs

laundry, computer use, police patrol.

well , the laundry was broke but they fixed. thanks

i was on the main floor right across from guest laundry and hotel staff room

the pool smelled like moldy laundry

the added kitchen and spa tub is what i liked.

breakfast food could be improved but not bad for free

ample parking and easy to find

room, pool, breakfast

only problem was that the spa tub broke, so i wasn t able to fully enjoy what i paid for

laundry on site in lobby

good parking and laundry on site

laundry was expensive

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

it had a laundry and the clerk was nice

breakfast was pretty good. really liked the frittatas. kids loved the waffles.

pool, jacuzzi, breakfast (so so)

fitness center was 24 hours that was nice

issue to connect their wifi

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

room was very spacious and kitchen was very well stocked

like how the room comes with a kitchen and tvs in each of the rooms

my kids enjoyed the pool

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

good room size. free parking. location is near lots of nice shops. internet was good.

staff was friendly. clean, comfortable room. quiet. good wifi.

clean and comfy, decent breakfast

the pool.

the room was over the laundry...it was burning like hell!!!!

breakfast

the pool and rooms was comfortable

great pool

limited breakfast choice, personally unable to access house wifi.

westin was nice but my neighbors had a bunch of kids

arrived early to the hotel due to family funeral

were put in a room above the gym

hotel is outdated, the pool room and gym area is disgusting and dilapidated

location, nice gym, comfortable beds.

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

swimming and gym areas were very nice as well

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well,

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

everything it was so nice , pool was great place was quiet and peacful at nigt

i chose this hotel for the indoor pool

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

experience was great for one night we enjoyed the pool with covid restrictions of the pool we had it for 45

my room the pool everything else is beautiful at this place. wonderful staff

pool closed for maintenance

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

they also enjoyed the pool

the suite we had was number 145, a long walk down three halls from the parking area

congested parking bunch of containers around the lot

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i didn t get in the pool any of the days because their were so many children in

pool was clean and great temp

the breakfast was absolutely great.

area very small with many people and kids,so overwhelmed i skipped it and went back to my room

good breakfast

breakfast area is too small

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

gym is closed but this may be because of mandate by state

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

friendly staff, clean room with kitchen, closer to major cities and restaurants.

the full size refrigerator and stove in the kitchenette are nice if you stay a while

couldn't even set up my playstation 4 to play on extended wifi

the location was okay and free parking.

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

breakfast was good and the location is a reasonable distance from downtown detroit

breakfast was nice

i had multiple rooms and one of them had a pet previously and the room was just not in the best condition

the breakfast was the best part

breakfast here is fantastic

i like the room setup, the kitchen, and fireplace.

manager went out of their way to upgrade my room and also give me some free fire logs for the fireplace

laundry is not available for towels or washcloths after 3 pm

liked that i was able to do my laundry and it didn't cost me a fortune

staff and couldn t connect to wifi no tv channel

if you have pet allergies don t stay dogs, and cats are every where

large bed. fireplace. pet friendly.

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

there was no refreshing scent, and also the bath tub faucet was hard to open specially for kids.

the breakfast was very good, hot coffee and hot food

welcoming front desk staff, waffle at breakfast, parking, cleanliness, comfort were very good in terms of price

i like when they include laundry service for free for us, they got all you need.

wanted room service even though the phone wasn t working

the wifi did not work.

great wifi access

ice, no room service, no business center to print something

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

there were food messes on the kitchen counter, a large sticky puddle on the floor, hair all over the tables,

kitchen area in the room and cleanliness

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

false accusations their guests are weird and they follow kids around

no handicap parking

loved the breakfast and enjoyed the pool!!

did have a couple issues with laundry /vending services but nothing major

i booked my stay here for work and the wifi is horrible, it s pretty much useless because the connection is

i liked that it was pet friendly.

have a pet rule that we could not leave our dogs alone in the room unattended

with disabilities living there all rooms were smoke rooms and pet rooms other guest and residents weren t

it was nice and clean and had a laundry area to wash clothes at.

oh, and did i mention free laundry

free laundry room, nice big gym

laundry

the price the quiet location.free laundry and gym.

location, comfortable bed, laundry facility.

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

example where to do go for laundry where to get snacks from to exercise now it s my turn

especially the little store and laundry

there is an on site laundry facility

questionable individuals staying there, or hanging out in the parking lot

the king room, and workout room. early breakfast

did not care for yhe breakfast.app

no swimming pool

was really helpful and nice the location was amazing and the room was clean breakfast was

wifi

loved having the full kitchen and living room separate from the bed room

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

clean, spacious and hot breakfast

everything because of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

parking

pool is not open for the season and they do not serve breakfast at this moment

overall everything especially laundry

free laundry, just pay $1 for soap, if needed.

they have laundry, coffee, thea, gym for free

liked the complimentary laundry room and nice

complimentary laundry facilities

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

the bathroom by the pool was horrible

breakfast was

kids jumping in the pool and splashing constant and kids throwing kids in the pool also

pool area breakfast

really appreciated that i could already take some ready breakfast before 6:00am since i had to go to work at 6

the new technology in the rooms. the breakfast was also amazing

there was ample parking and location is central to our destination

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

were very clean the room was welcoming with the personal name , beds were comfortable and the breakfast was good

i came for the amenities such as the pool and happy hour and neither were available

accommodations were great. loved the breakfast and coffee.

the option to visit lifetime fitness since their pool is closed.

a hotel in an affluent area i would expect a better breakfast

i didnt come from the breakfast but it was not great. don't count on it!

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no laundry bag

no breakfast remodeling no laundry no pool to much stuff out of order.

the gym was also freezing cold

great buffet desk clerk jeffery was awesome pool was great dinner was good

huge issue was the pool area does not have adult hours

location was good, parking was very convenient.

kids knocking on our door and running we told them to stop and they didn t do it again

more seating in the pool area

the hotel bar was always busy

excellent. only disappointment was breakfast bar empty when i went still within time

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

from the valet, front desk, concierge, to room service

room service and food was awesome

room service is tasty, quick and well worth the exorbitant price

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

things like coffee and tea in the room. better wifi without paying for premium.

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

is some construction around the area that disturb the entrance and exit in the parking lot but nothing related

breakfast menu.

to covid, no hot continental breakfast

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

decent bar in lobby

someone hit my car in the parking lot. not safe

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

spent a very short time, the pool and the hot tub was great.

gym too small

breakfast great, especially the lady who took care of the breakfast room

bed and sheets. my parking spot was awesome. it was covered.

the breakfast was much better than expected. the kitchen area was immaculate.

the kind staffs and the breakfast are the best!!

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the modern, extra clean rooms, restaurant, service and parking and location.

that was so thoughtful and the kids really enjoyed it that way

i like the room has a microwave & fridge & that the hotel has wifi

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

that was so thoughtful and the kids really enjoyed it that way

at check in was very friendly and gave info about resturant and pool

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

there was a lot of children in the pool.

pool, room service, nice accommodations

indoor pool, large room, meeting area, free parking

it made, our visit to the bar for dinner and drinks

the laundry is in the hallway outside of my room

laundry and ice a plus

no change machine for laundry

room was near laundry so we heard the dryer until late.

smelled like fresh laundry

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

they said the had wifi it didn t work we had to press the button while it was going up

the staff was friendly and the room was clean. the breakfast was good.

there was trash all around the hotel & parking lot that was never cleaned up during the week i was there

breakfast was not good

location was nice & convenient. breakfast was nice to have, but very basic. parking was good.

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

it was a little difficult to find parking. we had to wait for a car to leave to get a spot.

wifi didn't not work at all

lack of coffee for breakfast

just seem like to much chlorine was in the pool eyes we're burning

great location! staff was amazing and we enjoyed the pool!

breakfast was great, phillip was a pleasure!!

parking sucked, ice on one floor

there is laundry in house, which is very convenient

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

you have the option of doing your own laundry at $3 to wash and $3 to

perfect alternative to apartment with kitchen facilities adequate for short term stay

kitchenette

first night booked through casino

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

-the security guards at the entrance to the casino aren't on the same page

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

location was excellent, staff pleasant and helpful, breakfast was good

breakfast was good

little expensive for no pool, restaurant, or elevator which was really no big deal only three floors and we just

breakfast was great, it was a cool morning so i enjoyed the back porch for breakfast

and unfortunately, the wifi did not work for me the entirety of my stay

wifi connection didn't work and the staff couldn't help

room key did not work to the business center and gym

the gym is small and most of the time full

staying at a time when there were dozens of kids in both the pool and hot tub

pool hours til 2am????

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

there were ants in the bathroom, kitchen and in my bed

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

car parking was good, we could see our hired car from room window

the hotel building and surrounding parking lot are not tip-top. kinda grimey.

not much parking, loud guests at all hours

the room with the kitchen make you feel right at home

were a lot of contractor trucks in the parking lot, so parking wasn't as available as if they weren't there

charge on laundry.

staff was quite nice, great breakfast, free internet in the room and quiet and it was just a very, very nice

your door, the fact the first room we were in was not fully cleaned and people outside in the parking lot

kids enjoyed the pool

the breakfast was delicious! the server was friendly.

bed slept wonderful and i have heard so many positive comments about the roof top restaurant and bar that i will

the fitness center was perfect

the room service menu lack variety

there is no gift shop or room service for food.

the extra fees from room service through me off guard.

everything. food bar customer service and valet

hotel bar was soo busy we couldn't get a drink

wifi is very spotty in room. (tough for canadians).

bad wifi

wife and i arrived into detroit a few hours early for a detroit tiger game and aloft staff was more than

lunch, dinner were plentiful, room was spacious, the lobby was beautiful, fitnes room has everything for your

so bad that my kids cant swim on thier pool, hope they will have a pool for all,

the hotel for 2 days and didn’t see anywhere about kids needing to be 14+ to swim in the pool

i particularly appreciated how they separated the casino from the

kids couldn’t use the pool.

laundry no available ( didn t tell when dropped off/not on weekends)

wifi not the best

no gym or concession store.

no room service, no mini bar, no closets, no hear

no room service available.

rooftop cocktail bar was fantastic

spacious room with added amenities such as kitchenette and extra furniture. good location.

was no restaurant or bar like it said on the website

pet friendly. quiet clean rooms with comfortable beds. great location.

location cleanliness personnel view from my room wifi

i did my laundry

should have small kitchen for lite sandwiches, burgers and fries, small

restaurant and bar under construction.

out of food in the kitchen which is ridiculous

very comfortable beds, great staff and great wifi

wifi very slow. wifi should always be fast and free at any hotel now.

room service prices were crazy but next time we will just bring our own stuff from home!

breakfast was great!

room service

staff were amazing and handed us a glass of champagne upon arrival and included breakfast for our honeymoon trip

was quiet was a full kitchen and laundry machines available

the kitchen is excellent and the corner nook for eating was much nicer than a hotel room's usual

so, no robes, no mini bar, no gym, no room service etc

no bar or food options onsite. limited options for delivery

loves the apartment-hotel concept with kitchen and washer/dryer

no laundry facilities overall, would stay again

clean, the bedding actually smelled like laundry detergent

free parking or valet options, friendly staff, visible signage, comfortable room

free valet, in room service and breakfast pre-order

my room was cleaned once every two days and sometime wifi was not that fast!

nothing never got the room got to hotel it was a issue and i did a early check in

i didn't like that the swimming pool was so small

the pool, the room was spacious & comfortable

very well kept! room was clean and breakfast was very good with a lot variety.

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

their was no laundry bag, and amenities were minimal

bedding was comfortable room service during the day was great

was supposed to be a pet welcome package with bowls

oops, see above safe dining options needed along with longer bar hours.

room service food was not good for my steak, i ordered the temperature

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

people next to us throwing and slamming things while we were trying to sleep it scared the kids and my

gym, breakfast and staff, comfort of the room, location

no water or towels in gym, no phones were working in rooms or hallways

the location and spaciousness , and having a kitchen

was surprised during the busy breakfast hours not one table was wiped down between others using the tables

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

location. the room is amazing . breakfast was great. well done!

safe location, friendly staff, good breakfast, very clean

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

we appreciated the laundry room access, onsite parking, modernity of facilities

there's even a 24-hour gym and everything was completely spotless

to covid, the gym was closed and there was no daily housekeeping

good wifi

the laundry had 2 washers on our floor

the pool was not operating

i missed breakfast

loved the layout of the room with full functional kitchen

could ve had breakfast

could have a full time restaurant and also facilities for laundry

room service was phenomenal

staff were gracious and helpful with kids

the bed was so comfortable. the bar had a great atmosphere. the hotel is beautifully decorated.

not alot of traffic, noise,or loud kids running around