i like when they include laundry service for free for us, they got all you need.

the wifi did not work.

hotel was lovely on the outside and lobby and bar area

the bar being opened until 11:00 p.m. parking in the lot right next to the hotel.

if you're there on a sunday they even have music/dancing with cocktails at the bar on the main floor

they have a communal kitchen area with simple breakfast and coffee options, but they are within walking distance

th fresh baked muffins/cake too

little expensive for no pool, restaurant, or elevator which was really no big deal only three floors and we just

location was excellent, staff pleasant and helpful, breakfast was good

the wifi doesn t really reach up on the third floor in our room we had to go to the main floor

first night booked through casino

my stay at the motorcity casino hotel

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

-the security guards at the entrance to the casino aren't on the same page

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

hotel bar was soo busy we couldn't get a drink

loved the look of the inside, it was very comfortable, the wifi was great

if you like to exercise the gym is similarly bare bones, but good enough if creative

lovely lounge bar and great finger food

wifi is very spotty in room. (tough for canadians).

laundry no available ( didn t tell when dropped off/not on weekends)

thankful for free wifi, but the overall stay was more expensive than we prefer, especially for parking

the bartenders at the candy bar were the best!

cold ( the heat did not work), and the wifi was not working for a whole day out of three days.

solid wifi connection

breakfast buffet options and quality were excellent

breakfast was very tasty - good variety. location was the best. close to everything!

never found the gym and no room service:(

everything was amazing and breakfast at

location, size of the room, features of the room, bfast, roof top bar and staff.

i did my laundry

nice bar with a good menu

wifi was weak. surrounding buildings and structures.

i dint like the fact that the kitchen was closed due to the covid.

the gym did not have a lot of space

clean, the bedding actually smelled like laundry detergent

no laundry facilities overall, would stay again

the wifi was very bad and the ac in the room wasn't working properly.

t any provided details in the room about the area (aka restaurants near by, if they had a pool, wifi information

excellent room service dinner of blackened salmon

hotel is gorgeous, san morello and evening bar we're very enjoyable, and the location suited us well to go to

breakfast (continental) was included and it was tasty and well presented

evening staff was rude when asking if room service was still available after getting back from a concert

breakfast was amazing

r and people) off at valet around corner from entrance to hotel - i had a 87 year old and 3 kids under 4 so it

was quiet was a full kitchen and laundry machines available

location, kitchen, furnishings, lobby was beautiful and generally a lovely hotel.

beautiful full kitchen in this suite with high end coffee maker that made me feel like i was at home

the gym was of a good size & well very equipped

the roof- top bar is fantastic and has a great view of the city

that it s an adult hotel but it would have been good to have some think to do for my two kids 11 and 16

that it’s an adult hotel but it would have been good to have some think to do for my two kids 11 and 16

with railhead showers, delicious food, an awesome fire room next to the lobby for relaxing, fun casino, valet

cool spa casino restaurants

did not realize that kids were not allowed in the pool when booking.

could have a full time restaurant and also facilities for laundry

breakfast

in room dining for breakfast had great service but the food was mediocre

the waitress at the bar after the game was rude. everyone else was great.

complementary breakfast was weekdays only

their was no laundry bag, and amenities were minimal

car right around the corner the lounge on the second floor was very comfortable and convenient pet friendly

the room service breakfast is very expensive. otherwise no issues at all.

bedding was comfortable room service during the day was great

for the hotel to be as large as it was it had a small gym and a small swimming pool.

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

the price, there was no pool, no parking, no breakfast in the morning, wifi wouldn t connect, and even tho i

wifi would not connect. rooms need remodeling.

the kids loved the complementary pop- corn

the hotel was really nice , the roof top bar had amazing drinks !

there were dirty room service dishes throughout our hallway on the 6th floor

free wifi - amenities are from good quality design is cool, new and rooms are made with durable

decor fresh aromas all through the hotel, rooftop bar room service very modern spacious room great bathroom

temperature, lack of water in fitness center, unfriendly staff, room was not cleaned one

i called to order room service within the operating hours, but was told the kitchen just closed

great bar service

would love to see breakfast room service

i called to order room service within the operating hours, but was told the kitchen just closed

they gym is ok - they have a great jacuzzi to make up for it.

don't have drinking water, laundry, wi-fi doesn't work in the room

garbage or dirty laundry in a room visible to all who had to walk past to breakfast

could hear sex opera through the walls, no laundry, carpet was wet, towel total was only 4, bathing bar of soap

convenience to theatre and casino.in good weather you could walk to river walk, etc.

wifi was

had laundry so able to catch up on washing, room was a good size and very comfortable

rooms were tidy and we used both the gym and laundry during our stay

50 per half-hour load; laundry shuts at 10pm

and rude staff, not enough laundry for guess when there where times guess need more wash cloths and towels staff

i loved the laundry on the facility

everything. hotel location was amazing , pool and facility was clean. service was amzing.

being done about it then i was brought a fan to help but that just pushed around hot air the gym was unavailable

pool was closed early for fireworks so kids couldn't swim. cold showers in the mornings.

there was room service

the pool, cleanliness, food

unfortunately, the restaurant was unavailable due to covid, but the room service was very nice.

room service had to be actively requested on a daily basis which is not acceptable for this hotel

the bar did not have a tv

very nice location. easy parking. room service was quick.

decoration and size of the room, location of the hotel, 24-hour gym, thoughtful and friendly staff

would have been great to have an in house laundry

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

pool size

bar was great

no laundry bags in room either

excellent room service and the food was great

like the hotel because of the location , staff , and the cleanliness of the room ,gym , and the lobby

we couldn t use the gym we were looking forward to

also, no free wifi unless you are a rewards member

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

we appreciated the laundry room access, onsite parking, modernity of facilities

pet friendly with a park across the street.

this place had a pool and or a hot tub it would make it the perfect destination

wifi works fine and parking is free

me another for the room to sit on even though the motel wasn't booked out), room had a 'smell', laundry was

had we needed it, there was a laundry room, and a small gym area

told us about the deli, next door, offered us the shuttle, to and from our destination, was interested in our

wifi super slow and only worked about 15 minutes at a time

there is a free shuttle service to take you downtown and airport , ect

legends sports bar was excellent valet was quick, can't wait to go back again for a long weekend it was that

also enjoyed a drink at the sports bar while watching the playoffs

the best hotel gym and pool was very nice too

nice property not suitable for families with kids as there’s only 1 restaurant that they’re allowed in

was not happy by the fact that i was told that there was no room service but to not worry because if i needed

the place does not have laundry services.

i like that they offer breakfast, and the location is fantastic

the pool is closed.

wifi cuts out a lot

the gym was quiet and clean

no laundry service.. only dry clean

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

the bar could have been open on sunday

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

there was no room service during our stay

the pool was only 4 ' deep, granchikd didn't want to swim in that depth

beautiful views, very great rooms and room service

loved the on-site laundry machines

we have two kids - one is 4 years old and the other is less than a year old

good location, good breakfast, nice rooms

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

choices for breakfast, not much variety, my kids or myself did not eat anything because of the limited options

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

a scene from a movie i felt the magic sort of like that movie home alone when i first opened that bar fridge

walking distance to concert venue and pool

location , bar and the music

good clean accommodation...with parking and laundry facilities.

a practical benefit worth noting is the availability of laundry facilities (washer and dryer) a huge convenience

washer and dryer provider without provision for guest to purchase laundry soap

breakfast, staff, parking

the free parking, wifi and hot breakfast was amazing, so happy that there were no hidden fees

bed was comfortable. i noticed laundry facilities. clean

& the stairs had the laundry machines which made it moist and smell like mold

we're the laundry machine is located .

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

we did not use the pool, but it appeared very well cared for

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

even the casino had free parking

charge for parking, then a tax on the charge for parking. why?

a great spacious room, clean and comfortable, pool was great too

no laundry facilities

the only issue was the tight parking spots.

a large girls athletic team staying at the inn so the staff had a hard time keeping up with the breakfast foods

also not a huge fan of salt water pools just as i dont like the salt taste but pool was excellent and the kids

we had a pet that needed extra attention and the manager offered to watch her while we went out to get food

clean, friendly efficient helpful staff! awesome amenities! great breakfast!

amenities were great and the breakfast was

the gym was clean and lovely

also there were noisy kids/teens playing in the hallway at 1am

the pool was also clean and bright

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

parking, wifi and breakfast included

pool is open late giving the kids the opportunity to burn off energy after sitting in the car for hours

pool and tv channel and breakfast

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

in room 120 which is adjacent the large housekeeping laundry room

guset laundry on the side

guest laundry and well stocked vending machines

it is a very short drive into the downtown area which has a lot of restaurants and the casino

clean and friendly staff. good breakfast

there was a family on floor above us that was letting their kids run and jump for hours during our time to

price and the overall location and the pool and breakfast. comfortable bed too.

which was pre-paid was not the typical buffet breakfast, which was not explained at check in, the kitchen closed

i ate breakfast one morning. it was fine.

the guest laundry facility's washer ate my $2

i loved the spa in the room and the size of the room

to go to the pool but it's enclosed and the smell of chemicals was entrapped so did not go in

wifi service was very bad

were no pet friendly areas around the hotel

the laundry had 2 washers on our floor

the pool was closed

it had free breakfast which was ok but not great

i love the amenities offered with the kitchen suite

front desk personnel- one of them (surname minor) incorrect invoice- charged pet fee twice and was very rude

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

to block out the lights shinning in my room until 5am from whatever deals were being made in the parking lot

it looked very nice on the outside. except for the broken motorcycle in thr parking lot.

even though the parking lot was questionable

the gym facilities were minimal

polite ,it felt comfortable taking all kids

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

pool is a bit small

nice little pool for kids

the location and spaciousness , and having a kitchen

the breakfast was excellent with a variety options. large room withe excellent kitchenette.

safe location, friendly staff, good breakfast, very clean

the staff was nice and the breakfast was very good

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

this is ok, but a bar of soap should still be provided

clean bar staff were wonderful.

the late check out!

parking, moderate breakfast available for purchase, bed is extremely comfortable, air is crisp, pool and jacuzzi

room service and the majuana smell so bad

the pool and hot tub are a must

bar was excellent and was included with the room

parking staff was not friendly

to order room service and was first told everyone was on break

love, love, love the artwork in the halls, the intimate meeting areas on the lobby floor, and the pool/hot tub

onsite laundry was helpful to have

the elevator was broking so we had to carry our luggage up the stairs and we had to pay for wifi

wifi is free in the room (for a lower speed) and $3

good location, nice and spacious room with a very good kitchen.

the room and kitchen ?

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

what we were doing the girl runs back in and tell us nevermind, yall i don t have to go get my kids no more

a kitchen in the room

restaurant has good menu parking $5 breakfast surprisingly good guest laundry

they have laundry facilities which was great for us

the customer service was great and i like the convenience of being able to do your own laundry

liked availability of laundry facility, exceptional facility

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

my kids loved the large tub

checked in at 2:00pm and checked out at 11:00pm same day as my kids, wife couldn’t sleep

wish there was an inside pool however it wasn t a deal breaker

breakfast was fine, kids appreciated swimming in the pool

breakfast was not available early enough on saturday

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

laundry dryer was broken

could have been more cleaner. kids were running wild

in the spa tub the lights did not work when i turned on the heater in the room all this black dirt blew

they have laundry facilies,they, had not quarters

she then told me to put them around the corner in the laundry

when i needed clean towels, the front desk sent me to the laundry room to ask for more

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

breakfast terrific

that it had a full kitchen, loved the layout, lit closet, comfortable bed/bedding, liked that it has a bar

ready access to pool and workout room

breakfast was just ok

the gym is great

historic property, very friendly and helpful staff, lovely grounds, easy parking.

in sufficient parking

the bar is absolutely amazing prices were great and the food was wonderful

the hotel's facilities were convenient (fitness room, garden, parking lots)

ate dinner in the bar on friday night , dinner was excellent as well as the bartender who was very professional

it was easy access, offered a spa tub and had a pool

pet friendly

convenient location. the facility was very clean. staff was very friendly. pet friendly.

pool spa under renovation

the restaurant, gym, pool isnt open,you don't receive a hot meal also the initial room that i was given didnt

free laundry, bbq grills outside of gym and indoor pool

the laundry

the hosting team was so apologetic and did everything they could to make sure our young kids were content and

room very nice comfortable and clean...great breakfast

there is a playground half a block away from the hotel which is great if you are staying with kids

charged laundry

laundry facilities just remember to bring loonies ($4 per load to wash and dry)

my kids enjoyed the pool, the entire family enjoyed the breakfast provided

the parking is also great

the kids had a fun time swimming in the pool

fresh coffee and laundry facilities available 24 hours

internet was not working, although motel was advertised as having wifi

i watched them built it and swam in the pool many times as a kid

the butts and ashes that first i saw in the parking lot, going up the steps and on the landing when i arrived

they even accommodated for parking our 25 ft trailer

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

no toaster, hot water boiler, or kitchenware/utensils for use - had to go out and buy our own

pool or fitness center not open

the fact the restaurant and bar where in the hotel...

indoor pool and laundry center

i exchanged my own towels in the laundry on instructions from maintenance

no. loved the laundry room and weight room!

everthing was great about it. hot breakfast ever morning

big kids jumping in the pool made my grandson uncomfortable

awesome fact that there was a laundry room to wash and dry your own clothes if needed

plenty of parking

the parking is free which is always a plus since it's so rare these days

great customer service, pool was clean and nice, rooms were clean and beds were comfortable

clean rooms. good hot breakfast.

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

should have no pets fee...pet fee is tooo high

liked that it is pet friendly

location and parking, staff

lots of space and kitchen area

my kids were terrified

i like it had a kitchen

sweet was spacious, i had full kitchen amenities, maintained decent decorum.

great staff, rooms have everything you need the breakfast bar is the highlight!

i didn't like the fact they didn't have good cable channels or they wifi was so weak.

the parking lot spaces provided plenty of room

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

i didnt like the rooms facing the parking lot.

parking lot is abysmal

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

at our stay there wasn't any wifi ir internet connection and the staff failed to inform us

breakfast included and tasty

the gym was very dirty

laundry is not available for towels or washcloths after 3 pm

liked that i was able to do my laundry and it didn't cost me a fortune

what unit (b1 b2 b3) to enter because no sign indicators and that would help when it comes to parking

the gym can be improved.

wifi connection is horrible which sucks if i have work to do

people taking to long and stopping others from getting breakfast

breakfast was not very tasty

dust/ dirtiness table. dirty stained cloth chair and automan. breakfast was low quality.

pool was apparently closed for maintenance, we were told it was opened

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

had a room next to a family that were very loud with crying kids until past 11p

friendly staff, cleanliness, location, parking lot and price

and goes out of their way to say hello, they really listen to what their clients have to say, the breakfast is

did have a couple issues with laundry /vending services but nothing major

air conditioner knobs broken, beds weren't most comfortable, wifi did not even work at all; if it did work, it

with disabilities living there all rooms were smoke rooms and pet rooms other guest and residents weren t

pet friendly and free morning coffee

i booked my stay here for work and the wifi is horrible, it s pretty much useless because the connection is

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

breakfast was included and also very good

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

maybe breakfast extended until ten o'clock

clean well kept pool area clean

breakfast/ juices

pool area needed some love

loved having the full kitchen and living room separate from the bed room

breakfast could be better pillows could be softer.

breakfast and loved how check out was at noon!

really appreciated that i could already take some ready breakfast before 6:00am since i had to go to work at 6

the bathroom and it was quite and good breakfast

the breakfast bar, the linens, the rooms

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

you have to pay for laundry services and half the machines don't work

especially the little store and laundry

example where to do go for laundry where to get snacks from to exercise now it s my turn

only issue i had is the laundry room

location, comfortable bed, laundry facility.