was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

laundry & snacks/food at front desk was a great bonus

confirmed twice with front desk that hot tub was open and that they had guest laundry

i was told 2nd shift didn't do laundry & there were no more clean towels

no toilet paper all machines in laundry room broken (promoted amenities)

no stairs which we requested and there was a first floor laundry

did not bring my kids back for the night

great stay, however wifi is not all that it can be

there is no free breakfast, but that wasn't a big deal for me

a little run down. bar and restaurant closed.

free parking, free wifi

the room service was good too, fast, hot and home made

a few sketchy people in parking lot when we arrived.

also loved the free laundry

received great front desk service and appreciated the early check in approval

there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something

this hotel was so clean, the staff was so kind. the pool was clean.

the staff were all very friendly and accomodating. the airport shuttle was very convienient

nice staff, clean and comfortable. good shuttle

good shuttle service

airport shuttle

hotel shuttle

- windows open and not pet unfriendly

down i found was there was no change machine in the laundry room

she was doing laundry and was gone for around 10 minutes

) was collecting laundry from the laundry room

laundry facilities were good

she was receptionist and laundry

great location. quiet. clean. laundry room very convenient. all around great value.

comfortable bed. extremely clean. free laundry.

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette

the hotel is packed with amenities like fully stocked kitchens and free laundry

pool wasn't open

nothing. an airport shuttle would definitely be an added benefit.

was clean, friendly staff, good breakfast options, and nice rooms

the breakfast was delicious with plenty of variety

only thing i could complain about was the breakfast but due to covid that would be obnoxious

the 2nd level by the laundry room smelled really bad

no laundry

good bed, good shower and good wifi

had ac, tv, wifi, frig, microwave, table and couch

could definitely use some upgrades. it was fine but kids concerning after dark.

has laundry room

had a small kitchen sink (though not a kitchen)

cute rooms with kitchen area

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

custom service, mattress, kitchenette, near steps, had a smoking room

walikg distance to a nice local bar for

staff was great, comfortable bed, food wasn't bad, free wifi as hilton rewards member.

there was lots of yelling kids at pool

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

they have a restaurant and a bar on site with great food

breakfast was full on good

closeness to all the wonderful shopping, dining and bars

no breakfast meat

only slightly negative thing that i can possibly comment on is parking

did not like that front desk did not tell me pet fee was $50/night and did not tell me that they were billing

there is no guest laundry

proximity to family and friends, great breakfast, friendly staff

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

nice flat screen tv with hd programming. wifi worked well.

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

kids were running up and down the hallway early in the am

very comfortartabe, nice indoor pool.

5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip

breakfast is pretty good. fitness center and laundry machines available for use

we had asked for early check in

love rooms with kitchenettes

friendly staff,comfortable fluffy bed,nice size room with kitchen

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

closer to places also you can bring in a pet

hbo tv... house keeping was good . pet friendly

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

food/gas nearby as well as continental breakfast

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast. and the room was clean bed very comfortable

breakfast was good

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

wifi didn't work in room. toilet was not cleaned. feces in seat and in bowl

clean room, comfortable bed, good location. no fee for pet.

big room, pet friendly, convenient location to freeway and restaurants

parking was limited

it was clean beautiful and plenty for the kids to do in the area.

breakfast was great. cinnamon muffins the best.

breakfast

it was supposed to have a large kitchen corner counter and larger kitchen table

i also wanted to use the guest laundry which was also not

told there was a laundry room on the 3rd floor

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in

the smell of laundry detergent on sheets

the onsite laundry facility came in handy, as we were there for a week

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

laundry room was out of order my last 2 days

dont plan on clean laundry

staff was very accommodating when we requested an early check in and it continued throughout our stay

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

breakfast could be better

parking lot truck noise

that it had a kitchen and the staff was nice and i was able to check in before 3pm

after an hour he went to laundry area & they gave us towels

small but nice gym and pool

front desk didn't tell us that there was a fee for parking

it was very clean and had a pool for my kids to swim and our room was in the perfect spot

shuttle to the airport was great

also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids

the handicap parking is one of the best i've ever seen at a hotel with great spacing, no curb (my kid has a

great breakfast!

they were up late and very loud in the parking lot while drinking and socializing, and then were loud coming

location , great parking, friendly staff, big room with king bed and nice size bathroom

pool and laundry room,

convenience, clean, pool little store was nice

cleanliness, location, pool, room and breakfast.

no pool, wifi

pool was under renovation during our stay

thing we would like is if the breakfast had a little more variety - a small thing but we had hoped for sausage

shuttle from the airport picked us up

com about free parking

gym hours closed at 10 pm--we are on west coast time and like to work out in the evenings so this

the woman working the front desk was amazing. pool was clean, rooms were clean.

not in the laundry, not in the room, not in the bedding

need coin laundry inside.

he was able to find one bar in the laundry room

wifi, no breakfast (showed on website), no shuttle (showed on website), broken ice machines

great to have breakfast when you wake up on cite before starting day

daily that the laundry room would be available to use, but alas, t'was not to be

staff and laundry area locked for guests only

the clerk just said she was only there to do the laundry and wasn't very fluent in english

breakfast could be chosen different, n take out laundry room garbage on time

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

room had an odor of previous guests cooking and dirty laundry

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

we stayed for four days, one thing we didn't like was the laundry system

only issue would be laundry area and you have to pay to clean clothes

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

no place to do laundry

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no laundry bag in closet

great restaurant me bar, pool, gym, clean rooms, and a free airport shuttle, very impressed

they had patio furniture in the pool room

a real breakfast, eggs, waffles, toast, bagels, cereals etc

no wifi

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking,

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

no wifi, no pool, no breakfast, smelled awful.

had everything i need including laundry

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

a pet-friendly motel, there was nowhere nearby that was good for walking the dog

the front desk was very helpful getting my internet/wifi back on line.

self laundry facility was in the hotel

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

convenient location. great parking.

kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

liked the convienent free parking

the second had duct tape over rips in the carpet, the door looked like it had been kicked hard, the bedroom

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

rooms were great and liked laundry facility

do not take the room close to laundry, you will hear loud sound during night.

property was clean, quiet and had a guest laundry which i used

room smelled like dirty musty laundry, there were no towels

i loved the kitchenette

was shocked that there was a $100 pet fee

pool was gross

info of rules about checkout or pool in room

breakfast was amazing

they said they were still doing laundry and that we would need to wait

working pool, luke warm hot tub, no working laundry

there was no laundry facility, had to go to another hotel

the rooms were a great value and we utilized the laundry facility as well

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

no quarters for on site laundry

my room wasn't ideal, 115, near employee break room, and laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

convenient. had two great restaurants that shared parking lot.

we didn't eat breakfast and kitchen was closed for dinner. location and the hot tub.

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

was clean, the bed was comfortable and the free breakfast was well stocked, even close to the end (10 am)

i used the facial bar of soap

breakfast sausage

pool, breakfast

there was an amazing mexican restaurant one parking lot over

parking lot needed plowed earlier, got my car stuck trying to pull into a spot and had to shovel it

easy access and parking

there's plenty of parking and even though the hotel is next to the train tracks, the train did not bother us

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

the breakfast was only oatmeal

to be a lot of random scavengers and illicit activities that would happen in the parking lot

i am happy my pets were able to be in the room with us

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

the pet area had feces everywhere

the kitchen & size of the room.

also it's mainly nasty people that live there with the police sitting in the parking lot was not impressed top

bed was uncomfortable, room was dirty, kitchenette was barely functional, bugs, and the bathroom was

the roaches in the room the homeless living in parking lot

wish the free breakfast ran a little later

very clean! staff was extremely kind and attentive! breakfast buffet was great!

close to highway nice breakfast nice beds

cannot connect to wifi unless you re some kind of benefits member

breakfast was excellant, great selection of hot and cold items

laundry room was too small

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

laundry facility needs updated working facility

the laundry on floor 6 was out of order

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

comfortable room, 24 hour laundry room, 24 hours free drink

breakfast was great, more than a continental breakfast

except the pool and hallways was nice

the wifi required giving information to get free wifi. not good

pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim

we didn't have a tub for the kids.

staff were exceptionally helpful, and friendly to our pet and us

thete were kids were running overhead from 9 pm until 12:30 am

loved the room and how big and clean it was. also the breakfast was great.

they did not salt the parking lot and it was a sheet of ice in the morning

beds, room temperature, large bathroom, good parking (especially for uhauls), walking distance to restaurants,

comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave

pool to small and no hot tub

then the pool was closed all day saturday

location and great breakfast

we wish they would upgrade the wifi.

the pool was warm, the room was perfect

pool could have been 82 to be more comfortable.

the parking lot was cramped, but i had no issues with my vehicle

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

they were very accommodating to pets

room was very confortable & updated. breakfast was good.

pet friendly room smelled like old cigarette smoke very unpleasant odor

also, there was ample parking space on the hotel premise

trash carts and laundry carts were left in the hallways blocking some exits

the hallway was dirty and there were laundry bins in the hall way all night

i go up to room and laundry carts everywhere even when i left that morning

no towels room not that clean and no laundry bags

no room service!

nice corner view breakfast was excellent

the bed was great nice tv room service was great

originally added extra items to my room service tab

in room breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

one had the space bar broken

but instead kids in swim suits headed to the pool only to have the elevators open

rooms were nice, gym was great and clean presentation.

joe at the bar was exceptional...location was key..they got us an early check in as requested.

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

no wifi either

pool,location,and gym

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and

staff, rooms and bar were all fantastic

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

and kitchen shut down at 11:00 which is when 20,000 + people got out of a springsteen concert

the room service menu could be a little more robust.

the bar menu for main course meals

i made the reservation the women told me that the spa was same day reservations

that we didn t like although it would be nice if they had a laundry facility in the premise

room service was quick and delicious

room service food wasn't that good after 11pm

didn't have time for breakfast

wifi, slow

then after our second day nobody cleaned our room or took dirty laundry

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

there were no laundry bags for dirty laundry

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

there was a full kitchen and fireplace

cool being in the arcade and a room with the fireplace in the winter, is a cozy must

breakfast was on point, the suite was great and the location was amazing

free wifi

items mentioned above guest wifi did not work

didn t enjoy the room service option

loved the extra touches with the purity coffee in the room the gym was also nice

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

housekeeping left dirty laundry throughout the hallway til 8ish

beautiful hotel, we loved the bar area. nice and comfy seating area..

a discount or free breakfast would be a great addition to the stay

couple of small items to note - the wifi isn't very good, had problems even connecting to it

no room service

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

the window was able to be completely open which was totally unsafe if there was little kids around because

breakfast was great having a gym was great

staff was trying to keep up but limited kitchen

laundry on site

the wifi worked well

pool needs to be opened, fire pit was not on.

gym was clean and breakfast was very good

pet friendly and washer dryer plus breakfast amenities

staff from the front desk, to room service to maid service

room service food had a good menu but the actual quality of the food was only okay.

while we didn t bring any of our pets, the hotel is a pet friendly establishment

only complaint would be room service came in togo containers

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant

the pet area was cool but no artificial grassy area

nice big clean room with a large tub. fireplace was a nice touch and linens were all clean.

could not get room service after 10 pm but ordered from a local gyro place and the food arrived quickly, was

friendly the staff was when we checked in and the room service was quick for a saturday night

room service that never came

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

pool and gym were well

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the complimentary laundry was also on our floor

i didn't like that there was no continental breakfast.

we had to go to the linen/ laundry room to get extra towels

sausage gravy for breakfast

wifi was slow and unreliable for a business traveler

pool was nice

location close to downtown, nice area, good breakfast and very kind staff!

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

guest laundry was easily accessible

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

staff are petty theives who steal change and laundry quarters

, laundry services, & wake-up calls

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

i enjoyed the fireplace

very clean helpful very great customer service fresh breakfast everything was very nice

loved our room great space for us as no the kids

i like that we can open the window for fresh air. also like the laundry facilities.

the pool was closed

swimming pool kids were happy nice comfy beds

the hot tub was nice and the pool area very nice

nothing other than extending the swimming hours for the pool and hot tub.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

nice complimentary breakfast in the morning

first room 125 they put me in was noisy, next to laundry, they moved me to another room

i really enjoyed the huge selection for breakfast

we were disappointed that there wasn't a hot tub. the pool was nice though!

hotel was clean and our room was clean, bed was comfy, the staff were all nice and the breakfast was good

pool was closed , we were looking forward to a fun swim after a long day

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

kids loved the trundle bed

liked everything about the property from the room to the daily breakfast

the next day my kids got an ear infection

breakfast was great just had to get down there early before everyone picked over it!

free laundry services, clean, spacious

24/7 free laundry, bet was comfy and decent shower

parking and overall access to building entrance

i loved the kitchen option, bathroom & amenities were nice

guest drop off area is not covered and parking near the lobby is very limited

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

room service wasn't available at the time

i was told by desk when i checked out that they do not do room service for an overnight stay

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has

the waiter in the breakfast buffet felt like he was rushing us

s no swimming pool or guess laundry area

no laundry room to wash

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

breakfast and wifi

clean, quiet, friendly, specially pet friendly!!!!!

the breakfast was good

i liked the location and i was happy they excepted pets.

breakfast was fine - no bacon & eggs but lots of other variety

ohh and while free parking is listed on the website there is now a 10

happy hr. it has a pool & breakfast

kitchenette and second tv in living room and the free happy hours reception.

the kids had a ball in the pool !!! loved to see them happy , and the breakfast was perfect

breakfast is delicious, staff is very helpful

the laundry room smelled like urine

there was even a guest accessible laundry room on our floor which was nice

- neighborhood was a little scary - they don t sell laundry detergent

rooms were comfy and clean, even had laundry on

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

nice to have laundry facilities and exercise gym

- no laundry bags, no in room directory (e

laundry room

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

the pool, laundry, and gym were open