room was clean and comfortable, breakfast was available any time, very nice staff, good price.

although the breakfast area was open at all times, it was minimal

food/gas nearby as well as continental breakfast

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

it was nice the breakfast area was open 24hrs so we could grab some silverware to eat and grab breakfast super

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

room was dirty and smelled like smoke even tho it was a non smoking room, people standing on the second floor

we called down to the front desk once we settled in our room to ask for the wifi password and the guy that

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

the kitchenette

had no handicap opener the carts were terrible to push wheels were bad noisy from other guests kids asked for

also loved the free laundry

i also liked having a pool table & bar available in the lounge area

shuttle picked us up at the car return

didnt like the bar area, very small

and none for the pool area

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

there was no bag for dirt laundry

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

confirmed twice with front desk that hot tub was open and that they had guest laundry

no quarters for on site laundry

my room wasn't ideal, 115, near employee break room, and laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

that came in to eat at the buffet didn't have silverware or napkins, so he would go into the kitchen and just

short drive up to the lake shore to see the sunset at a park with free parking

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

outside of our room when we arrived, there was a room service tray of partially eaten food on the floor in the

wasn't working and they didn't have a sign hallways were hot and elevator smelled horrible and no room service

lack of breakfast food

comfortable parking, kind staff

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

thing was the pool area could use a slight make over

spent hours trying to operate it until finally got room service to do it

advertised a pool and hot tub, but when we got there they said it was closed

- windows open and not pet unfriendly

she was doing laundry and was gone for around 10 minutes

she was receptionist and laundry

) was collecting laundry from the laundry room

laundry facilities were good

down i found was there was no change machine in the laundry room

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

free laundry, great beds, good staff

great location. quiet. clean. laundry room very convenient. all around great value.

liked the amenities of the hotel especially the laundry room

full kitchenette, wifi and even a small laundry room onsite

only slightly negative thing that i can possibly comment on is parking

the little bar in the lobby is so cozy and a nice touch

no kitchenette area no microwave

they better expand the gym instead of having this, so called, pool

nice modern room, decor, tv, wifi and lots of plug-ins

the entire facility from the parking lot to the rooms and bathroom were extremely clean

the super friendly and helpful staff. the clean, comfortable and spacious room. great breakfast

good gym to satisfy your exercise needs

pool wasn't open

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

comfortable room, 24 hour laundry room, 24 hours free drink

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

full kitchen with full fridge, microwave,

pool is clean

from the costumer service, the room, and even the breakfast

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought

the kitchen with bar

also breakfast was excellent

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels

amazing place, loved everything until the guy from the kitchen ruined it,

there is no guest laundry

the lady in the breakfast room was super nice

i didn[t expect the breakfast that you offered. it was great!

the breakfast was delicious

breakfast was great

pretty much the same breakfast every day.

also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids

clean and comfortable with abundant parking

i specifically stayed here because of their hotel fitness room/gym

and i specifically chose this hotel for the pool

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

breakfast was a

online breakfast was included

breakfast was grab and go stuff.

walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all

to stay elsewhere, and were not very surprised to see the local police arriving as we left the parking lot

smelled like smoke and the kitchen area looked well used

there was quarter inch thick dust in the bathroom and on the cabinets in the kitchenette area refrigerator

the pet area had feces everywhere

laundry room was out of order my last 2 days

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

we never did get enough wifi power to send my facebook posts from our hotel

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

charge pet fee in franchise red roof inn

pet friendly , clean, and friendly staff

close to shopping, wifi is good, rooms are clean, and also the price

pool needs some type of ventilation, its like a sauna if you are just sitting in there watching

was great and the breakfast was fantastic

it was nice and quiet. the staff was wonderful and breakfast was great.

kids loved the pool and i love the around the clock coffee

pool was not open ud83dude15

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

told there was a laundry room on the 3rd floor

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

i also wanted to use the guest laundry which was also not

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

then the pool was closed all day saturday

bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was

upper floor rooms should ve been available because the parking lot wasn t very full

accomodations in the lounge area with a bar and breakfast / coffee

comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave

indoor pool was nice

very clean! staff was extremely kind and attentive! breakfast buffet was great!

friendly and great house cleaning and wonderful breakfast

pool not working, cable not working, wifi not working and breakfast not too good.

front desk staff very friendly and efficient. clean hotel and rooms. great breakfast.

wifi was very slow.

we wish they would upgrade the wifi.

the room was clean, the a/c worked, free wifi worked amazingly, security cameras surrounded most of the outside

the room but the pool was closed one of the reasons i booked this hotel little disappointed

everyone was very nice. hot tub in room nice. breakfast very good

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

they offer her room service and it s not true

very convenient parking

no smoking rooms smelled liked weed which didn't bother but was strong that i could've got blamed foe

staff able to change room, from 2nd floor to 1st floor based on blind pet might have had trouble walking steps

the 2nd level by the laundry room smelled really bad

no laundry

intermittent wifi connection

the shuttle takes you right to your airline

red cross placed us in this hotel with my family and i with the knowledge of the hotel is pet friendly

has laundry room

they had smoking rooms

towel on the back of the door in bathroom bath mat had dirty footprint wifi password was never shared

had a small kitchen sink (though not a kitchen)

custom service, mattress, kitchenette, near steps, had a smoking room

clean room; clean parking lot and ground area

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

when i checked-in, a used bar of soap was still in the shower, and there was hair in the sink

the wifi did not work with my chromebook laptop

pretty hotel with great pool & hot

breakfast is pretty good. fitness center and laundry machines available for use

they allow pets and had to hear a dog bark all night

did not realize that this facility was a pet friendly hotel

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

we didn't use it, the pool looked as though the bottom had not been cleaned in a while

breakfast was great. cinnamon muffins the best.

the breakfast was okay. there were not all of the traditional selections usually offered.

parking was limited

pool was not clean

breakfast

there was lots of yelling kids at pool

cleanliness,pool,gym

no room service at all on a two day stay even though sign in room says wayer and snacks refilled daily

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

the kitchen that they where t cooked all the way and to use the microwave so that people can eat

website says nothing about a 75 pet fee. website just says pet friendly

your wifi is a royal pain to get into with more trash ads than a little bit

shuttle from the airport picked us up

quietness of rooms and good breakfasts.

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

no laundry bag in closet

pool and spa were closed

shuttle to airport was awesome

you even get a full breakfast with belgian waffles

no breakfast

no wifi

clean good location would like full kitchen and complimentary breakfast

a real breakfast, eggs, waffles, toast, bagels, cereals etc

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

self laundry facility was in the hotel

wasn’t the property’s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

had to wait for them from laundry i was told

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

the wifi is non existent

front desk employees are nice and the queen rooms are very spacious also, the free wifi of course who

he was able to find one bar in the laundry room

need coin laundry inside.

not in the laundry, not in the room, not in the bedding

the wifi and internet didn t work

the room was clean and that i was close to the parking lot doors so no crazy long walks to room with my kids

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

we stayed for four days, one thing we didn't like was the laundry system

only issue would be laundry area and you have to pay to clean clothes

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

room had an odor of previous guests cooking and dirty laundry

breakfast could be chosen different, n take out laundry room garbage on time

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

cool refrigerator, stove, microwave, dishwasher, and laundry on site

laundry area was clean but only 1 washing machine

the clerk just said she was only there to do the laundry and wasn't very fluent in english

terrible laundry staff

great laundry facilities and easy on and off the highway

great having the laundry room but many of the machines were broken

location , cleanliness, suite with kitchen

loved the kitchen facilities, which we took full advantage of

after an hour he went to laundry area & they gave us towels

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was

we had 2 rooms with a full kitchen pool was clean and nice convent to i

nice, clean and quiet hotel. parking was ok. breakfast was good but room was small.

it was hard to find channels on the tv. the pool was a little t cold

pool and laundry room,

pool was under renovation during our stay

pool area was kinda digny and water was little chilly.

the hostess in the breakfast room was not as professional as i would've expected.

no pool, wifi

rooms were great and liked laundry facility

laundry service is on the 4th floor, costs about $6 to wash and dry per load

property was clean, quiet and had a guest laundry which i used

the hotel also had a laundry room and fitness room that i did not use

were fumes from the laundry pervading the entire ground floor

working pool, luke warm hot tub, no working laundry

the rooms were a great value and we utilized the laundry facility as well

there was no laundry facility, had to go to another hotel

they said they were still doing laundry and that we would need to wait

still under covid restrictions during our stay so we didn t get to enjoy the pool & restaurant

laundry room was too small

laundry facility needs updated working facility

the laundry doesn't work on either floor

the laundry on floor 6 was out of order

in the laundry room is filthy it needs to be thrown away and a new one brought in

the smell was unbearable long day on the lake we decided to stay but i slept with my clean laundry smelling

there was an outdoor pool available

i want a smoking room

swimming pool has no water in it

wifi

i said i already did they told me to find one of my maids she said i have no towels i said the laundry room is

superb breakfast!

dark parking in back

pool was closed and the price was kind of high but otherwise a good stay for a night or two on a

there was plenty of parking for my pickup and trailer close to my room

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

guest laundry washing machine was broken

great hotel! very friendly staff! very good breakfast selection

pool was great and breakfast was exceptional especially with kids!

it was clean and pet friendly.

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean

that's a plus when you're traveling with kids/family

breakfast, room, accommodations!

my dad threw away my uneaten breakfast

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

parents should supervise their children while at the morninv breakfast nook

liked best that the room was a nice size and included a kitchen sink and stove and other things that make a

good wish it had a better breakfast

first room 125 they put me in was noisy, next to laundry, they moved me to another room

we were disappointed that there wasn't a hot tub. the pool was nice though!

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

only a few items at breakfast but well organized and well staffed

small pool but great time.

i liked the location and i was happy they excepted pets.

breakfast was fine - no bacon & eggs but lots of other variety

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

very clean. great staff. fresh and hot breakfast

the breakfast was good

the hallway was dirty and there were laundry bins in the hall way all night

trash carts and laundry carts were left in the hallways blocking some exits

i go up to room and laundry carts everywhere even when i left that morning

no towels room not that clean and no laundry bags

no room service!

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

one had the space bar broken

but the pace of seating overpowered the kitchen staff

rooms were nice, gym was great and clean presentation.

just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

pool,location,and gym

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and

they said yes it has a kids menu

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

did not like the behavior of the room service employee, and there are not many facilities services, as well as

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

with so many people, front desk and bar seemed to need more staffing

that we didn t like although it would be nice if they had a laundry facility in the premise

didn't have time for breakfast

also the breakfast room service was delicious

was perfect for all the local restaurants and bars

staff was great. we requested early check in and they were able to accommodate.

then after our second day nobody cleaned our room or took dirty laundry

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

questions cleanliness of laundry

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

i was bummed out that gym services were not available yet but there was an offer to pay to go to a gym down

woman working at the continental breakfast was so kind and treated all guests like she knew them

breakfast was excellent

plenty of room, nice kitchen

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

no gym, empty downtown, not the hotels fault, though it felt soulless

loved the extra touches with the purity coffee in the room the gym was also nice

the staff is great and also love the bar and food

didn t enjoy the room service option

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

housekeeping left dirty laundry throughout the hallway til 8ish

the restaurant and bar was closed aswell as the pool and no breakfast was served

pet policy is extremely expensive, $50 per night, valet is very expensive, $39 per night, and

the restaurant and bar was closed aswell as the pool and no breakfast was served

room had things broken and on my kids room there were beers on the fridge from whoever stayed before us

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

however, we did appreciate that the lobby and kitchen area had frozen meals and microwave available

it was nice and quiet and the kids were very comfortable and everything was walking distance

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

pet friendly hotel

we ate breakfast and dinner there

and the gyms are usually great too

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a

the king suite was way better then expected , room service was worth every dime .

the hotel is not serving room service i assume to covid

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such

the amenities such as the roof top bar and downstairs restaurant were out of this world

also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for

fitness room and guest laundry were closed.

i could have used more bags in the room for our dirty laundry

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the restaurant is closed, so are all the amenities. no room service because of covid

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

laundry and dryer machine available, which was en unexpected extra plus

the complimentary laundry was also on our floor

unable to call valet for my car, i could not get ahold of guest services, and i couldn't order room service

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

specifically booked this hotel for the spa bathtub

breakfast was great. and the room was excellent. also had shuttle to concert.

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

the hotel was clean and staff was friendly. the breakfast was great! clean pool

breakfast was very good

covid messed a lot of things up miss the hot breakfast

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

pet owners

the staff was friendly. we travel with our pet and it felt very pet friendly.

ease of check-in and pet-friendly accommodations

wifi is really spotty and if you use a streaming service for the tv it will constantly have to load

had definitely been smoked in at some point and could be smelled strongly though we had a non smoking room

breakfast was excellent, which is the main reason we like that hotel. this was our fourth stay.

breakfast

no free wifi as promised unless we sign up for hampton loyal members

had everything from a gym to a indoor pool

parking lot lights are very bright, which is wonderful, but the curtains are not room darkening and

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

they have wifi,upgrade rooms with shower, tub, handicap accessory,and ac/heater

couldn t use my chrome cast on the hotel wifi, had to use my phone hotspot for it.

they had cable and wifi though

wifi too bad

free laundry, free coffee, very

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

- neighborhood was a little scary - they don t sell laundry detergent

there was even a guest accessible laundry room on our floor which was nice

rooms were comfy and clean, even had laundry on

the breakfast bar could use some changes

pool was not

breakfast was good

the pool has been out of service and there was no indication of this on the booking

breakfast comfortable bed

the laundry room was only one machine and occupied the entire time by long-term construction tenants

the lack of keto breakfast options.

quiet, even though parking lot was pretty

reasonable pet rates

wifi didn t work, couldn t find anyone after 9 pm to assist me

guest laundry

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

friendly staff, comfortable beds, indoor pool, fitness center, mini shop, parking in front of the hotel, very

the hot breakfast

friendly staff, comfortable beds, indoor pool, fitness center, mini shop, parking in front of the hotel, very

laundry room

near cleveland hospital. laundry services

the self service laundry was great and the shuttles to and from the hospital was great as well.

the pool, laundry, and gym were open

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

convenient with laundry and gym room

room service was great when we arrived late at night and the room was set up great for my wife's

great for us with hospital so close. shuttle service fast and also within walking distance

it's difficult to get room service to answer their phone.

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

the gym was clean and well equipped

the dining area and breakfast and lunch area were lovely.

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,

electronics, tv and wifi could be better. dated

when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room

nice first floor with bar and tables

no pool or hot tub

the only downside was i think the room we were in was a pet room and it had a bit of an odor

clean , location , shuttle , breakfast , staff

3 spots were being taken up by hotel shuttles

the bar and grill has good food and a nice atmosphere

bar and grill staff are very friendly, and we overall enjoyed the room and stay

in bar was not the best buy ok if you could not venture out

we had appointments with the cleveland clinic and was pleased that we had a shuttle

the gym is missing a pull-