pool and laundry room,

pool area was kinda digny and water was little chilly.

room, service, breakfast , and free shuttle exceeded my expectations

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,

breakfast was wonderful

after an hour he went to laundry area & they gave us towels

the staff in the breakfast area! very kind and accommodating!!

the gym needed upgrade all the machines where broken.

front desk didn't tell us that there was a fee for parking

it included a kitchen and a sitting area, along with a desk

staff and laundry area locked for guests only

the clerk just said she was only there to do the laundry and wasn't very fluent in english

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

breakfast could be chosen different, n take out laundry room garbage on time

cool refrigerator, stove, microwave, dishwasher, and laundry on site

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

we stayed for four days, one thing we didn't like was the laundry system

room had an odor of previous guests cooking and dirty laundry

only issue would be laundry area and you have to pay to clean clothes

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

need coin laundry inside.

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room

the parking lot wasn't the best.

parking was very adequate

of the pool and the privacy of the use during pandemic

parking was terrible, no spots after 8pm

the pool was nasty

this hotel had a 24 hour airport shuttle service provided included in the room cost

shuttle from the airport picked us up

had to wait for them from laundry i was told

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

front desk employees are nice and the queen rooms are very spacious also, the free wifi of course who

a pet-friendly motel, there was nowhere nearby that was good for walking the dog

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

good parking from lot to room; can see from room window if u get the spot

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

the staff was awesome and they have the best breakfast

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking,

no place to do laundry

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

room service non existent until i chased around for it regularly,not acceptable

wish the room included breakfast.

great laundry facilities and easy on and off the highway

terrible laundry staff

great having the laundry room but many of the machines were broken

the room was equipped with a full kitchen as well

beds and wifi!

is a great restaurant just across the parking lot that at check in the front desk told us about

easy access and parking

pool is rather small for a property of this size

included hot breakfast includwd no payment for parking

there is a nice small pool for the kids to play in as well

they said they were still doing laundry and that we would need to wait

working pool, luke warm hot tub, no working laundry

there was no laundry facility, had to go to another hotel

the rooms were a great value and we utilized the laundry facility as well

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

self laundry facility was in the hotel

hard to find a parking spot.

is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

guest laundry washing machine was broken

would have like to have had a little more quiet on our stay, the kids next to us ran up and down the halls

parking is awkward

kids were running up and down the hallway until about 11 at night

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

it just have pet smell

told me on the phone that they had early checkout

wifi service can be a bit better

parking was a bit tight, but overall, no.

i love the breakfast and i love the location and the room

the separate bedroom and very nice kitchen

hotel was quite nice, good parking and close access to roads/freeways/airport etc

breakfast was great. cinnamon muffins the best.

it was supposed to have a large kitchen corner counter and larger kitchen table

room smelled like dirty musty laundry, there were no towels

were fumes from the laundry pervading the entire ground floor

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

do not take the room close to laundry, you will hear loud sound during night.

approx 7 kids and adults had to exit the area because it was burning

location from airport is great and staff with early check in were very accommodating

cleanliness,pool,gym

i had to pay a separate fee to use wifi

kids swam in the pool and got a chlorine rash- something that has never happened before with them

the 2nd level by the laundry room smelled really bad

no laundry

breakfast was available every morning

the gym needs to be really cleaned

good chili at the bar. good waffles at breakfast. nice staff. comfortable.

has laundry room

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

cute rooms with kitchen area

the kitchenette came in handy the location the value accept pets

i liked kitchen area in room

the breakfast was delicious with plenty of variety

parking good

airport, had good selection of breakfast, everything was spotless, free parking with an airport shuttle, and i

were a little noisy and the ev charger was out of order (no fault of the hotel, but it was part of why we chose

gym could have a few more equipment

the hotel is packed with amenities like fully stocked kitchens and free laundry

liked the amenities of the hotel especially the laundry room

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

comfortable bed. extremely clean. free laundry.

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette

down i found was there was no change machine in the laundry room

laundry facilities were good

she was doing laundry and was gone for around 10 minutes

) was collecting laundry from the laundry room

she was receptionist and laundry

airport shuttle

- windows open and not pet unfriendly

hotel shuttle

spent hours trying to operate it until finally got room service to do it

thing was the pool area could use a slight make over

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

very convenient location, good pricing. ample parking, free internet.

room service didn't clean out make my bed and the shower head was loose

outside of our room when we arrived, there was a room service tray of partially eaten food on the floor in the

lack of breakfast food

also loved the free laundry

fun lobby, decent gym

comfortable, convenient, easy access to coffee in the morning and a bar for a drink at night

the staff were all very friendly and accomodating. the airport shuttle was very convienient

they have a shuttle also for anyone traveling to the airport

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

confirmed twice with front desk that hot tub was open and that they had guest laundry

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

there were people smoking weed outside next to the exit while we were walking our kids in or out not matter

the staff kept my kids safe

the laundry doesn't work on either floor

also the laundry facility was terribly messed up

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

laundry facility needs updated working facility

in the laundry room is filthy it needs to be thrown away and a new one brought in

laundry on site

pool was great

shower without tub plenty of towels great kitchen comfy bed

gym was clean and breakfast was very good

breakfast, wifi, and parking included

pretty hotel with great pool & hot

very comfortartabe, nice indoor pool.

the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt

coffee in the lobby was good. nice pool and gym.

pool wasn't open

breakfast is pretty good. fitness center and laundry machines available for use

$182 room, charged $282 beware $100 pet charge per night not stated at time of booking

breakfast is pretty good. fitness center and laundry machines available for use

love rooms with kitchenettes

parking

we had to go to the linen/ laundry room to get extra towels

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

the different types of breakfasts everyday, the staff, the gym, the beds, the bathrooms

the room was nice, very clean. the breakfast was good, and there were a lot of choices.

good quiet comfy rooms. good wifi. free parking and decent breakfast.

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

more parking.

no heat in my room. someone's hair was all over the place and my fireplace didn't have any logs.

that it didn t have a indoor pool

, laundry services, & wake-up calls

staff are petty theives who steal change and laundry quarters

access to workout room laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

guest laundry was easily accessible

i like that we can open the window for fresh air. also like the laundry facilities.

the pool was nice

came for the kids to swim always too crowded

smelled fresh , very clean and quiet despite all the kids because of pool

we booked the room to have alone time away from the kids at home

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

the room i received was not well vacuumed and old laundry baskets were

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

parking was horrible

nice fitness center and pool too

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking was not as easy

small kitchenette was a huge bonus and helped save us some money because we brought our own food

room was spacious, had small kitchen if you needed

the pool is huge

website states kids eat free, but we had to pay for my 4 year old and ourselves

gym

parking lot

nice premises, big parking lot

s no swimming pool or guess laundry area

the breakfast and laundry room and better room service no extra towels

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

no pool, only ok breakfast, limited pet area

kitchenette and second tv in living room and the free happy hours reception.

gym and pool

the rooms was spotless, the bar was a great bonus. food wonderful.

could use more parking

they also had a pool and small gym

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

the hallway was dirty and there were laundry bins in the hall way all night

i go up to room and laundry carts everywhere even when i left that morning

the free wifi was difficult to get on

originally added extra items to my room service tab

in room breakfast was excellent

the bed was great nice tv room service was great

nice corner view breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

joe at the bar was exceptional...location was key..they got us an early check in as requested.

it's really just a kids pool

people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our

staff in the kitchen were wonderful

i'm sure it's due to covid, but the bar and restaurant area was not open

wifi is extremely slow

parking situation is not good as all parking is metered unless you use the garage, which is not

wifi very spotty breakfast was just mediocre

there were what look liked pet hairs all in the desk chair.

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

good gym.

room service was slow- quoted 30 minutes, received food over an hour later

too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone

room service is a must if you stay the breakfast was delicious

location .. size of room perfect for number of guests .. breakfast delicious ..

also only one bottle of shampoo and one bar soap for occupancy of two people

free wifi

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

location was listed as pet friendly but was going to charge us a $100 pet fee for our small dog when we arrived

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

and kitchen shut down at 11:00 which is when 20,000 + people got out of a springsteen concert

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

spa as

there is no guest laundry

the lady in the breakfast room was super nice

proximity to family and friends, great breakfast, friendly staff

breakfast is free and there are both hot and cold options

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

that we didn t like although it would be nice if they had a laundry facility in the premise

room service was quick and delicious

only disappointing aspect was that we had to pay $150 for early check in

walking distance to all the restaurants and bars that we were going to that night amazing bar called chocolate

the gym was fine; nice equipment

no gym, empty downtown, not the hotels fault, though it felt soulless

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

loved the extra touches with the purity coffee in the room the gym was also nice

didn t enjoy the room service option

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

questions cleanliness of laundry

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

then after our second day nobody cleaned our room or took dirty laundry

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

ate in the bar restaurant at the hotel before the game and had one of the best chicken sandwich i ve had in

room service was not available, the television in the room wasn't working right and the door to our

the vault bar was the best bar i have ever been to

room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice

had pet area that the dogs were curious about but didn't make full use of

friendly the staff was when we checked in and the room service was quick for a saturday night

how pet friendly this hotel is

location, valet parking and pet friendly

only complaint would be that the mini bar had no options in it

we ate breakfast and dinner there

the lobby and gym are nice

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

the location, staff, cleanliness, and the breakfast were all perfect.

no pool for the kids on a hot day!

housekeeping left dirty laundry throughout the hallway til 8ish

we couldn't cast disney+ for our kids, towels could be a little bigger

wifi and the parking was a bit confusing at first with the entrance being around the side and no

no free breakfast but there is a restaurant

service express room service timely and good food

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

pet stays free

made loud noise every time i moved), lots of electrical outlets on both sides of the bed, good wifi connectivity

charge pet fee in franchise red roof inn

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

laundry and dryer machine available, which was en unexpected extra plus

room was nice , gym was very nice

the smell of laundry detergent on sheets

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

told there was a laundry room on the 3rd floor

i also wanted to use the guest laundry which was also not

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

very small bathrooms, not good wifi

dont plan on clean laundry

laundry room was out of order my last 2 days

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

the onsite laundry facility came in handy, as we were there for a week

the staff knew which guests it belonged to but told me unfortunately since they were pet friendly there was

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

it was a place to stay and they were pet friendly. no bed bugs.

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

desk clerk stood outside smoking, and when i went to check out he just said,

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

breakfast was grab and go stuff.

parking convenience and comfortable beds

kitchen

breakfast was simple but good

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

enough parking space. clean bathroom.

food/gas nearby as well as continental breakfast

the staff was helpful and friendly. the breakfast was good.

i specifically stayed here because of their hotel fitness room/gym

the pool area was a fun experience for kids

great breakfast!

pool

location , great parking, friendly staff, big room with king bed and nice size bathroom

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

info of rules about checkout or pool in room

there were no towels at the pool and it closed at 10 pm

i loved the kitchenette

love that there is a small bar right in the lobby so after a long day of traveling you don't have to leave the

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

exercise room, laundry room, & outdoor fire pit.

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

very clean, and very clean laundry,

free laundry, free coffee, very

it would be great if they would repair the pool and make that available again

i liked the location and i was happy they excepted pets.

it was great that it is a pet friendly hotel and they even gave me a break because i was staying at first 5

breakfast was just a grab and go which was somewhat disappointing

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

first room 125 they put me in was noisy, next to laundry, they moved me to another room

staff at reception and for breakfast

my only complaint was the pool only being 4 1/2 ft deep

we were looking at a parking lot and a bunch of stores

( kings suit with balcony) had a balcony view of the parking lot and other businesses surrounding the hotel

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

- no laundry bags, no in room directory (e

the self service laundry was great and the shuttles to and from the hospital was great as well.

near cleveland hospital. laundry services

convenient with laundry and gym room

room was very good and room service was excellent

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

nothing stocked in kitchen

also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle

no quarters for on site laundry

my room wasn't ideal, 115, near employee break room, and laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

beautiful inside the lobby,rooms,pool and outdoor sitting area

welcoming staff, nice room, bar staff were wonderful. surprisingly the food was very good.

ditto the breakfast in another restaurant

the bar and restaurant staff were not stellar

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

breakfast bar is by far the best i have ever enjoyed during any of my many travels

both restaurants plus room service were top notch

the gym equipment was broken and the overall building felt very dated

bar and grill staff are very friendly, and we overall enjoyed the room and stay

wifi was not free as indicated on the website, you had to become a hilton premier member to get the

we also did room service for

loved the shuttle and the warm cookies and comfy

outdoor kitchen with fire pit was an added bonus

also reported that the phone had no dial tone was told the entire wifi phone system had been down for a while

shuttle service was wonderful

that is had a bar and a pool

3 spots were being taken up by hotel shuttles

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did notice it also had laundry facilities which many would

parking was at a minimum

the indoor pool/hot tub were amazing

initially booked a king size non-smoking room, but i was given a double bed smoking room

even the parking area

the parking lot outside was cleaner than the floor of the room since it gets rained on periodically

there was yelling and smoking people in front of the rooming-in the parking lot all night

pet friendly

it had great facilities, including 24/7 gym, breakfast...

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and the friendliness of the staff.

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

being near hospital & having shuttle was essential

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

breakfast: beautiful display

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

clean rooms. guest laundry operational.

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

there was a laundry room for guests to use on our floor

smelled a little smokey, crowded breakfast room (your group/family may have to split up), people smoking outside

pool is small but a nice bonus